Marilyn Taylor & Chi Anyansi-Archibong, Editors:
Pinnacle Management Strategy Case Base

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Dansk Designs Ltd.
Add 20 pp. Case
Charles B. Weigle, John W. Rosenblum
This case focuses on Dansk Designs Ltd., a supplier of tableware products, as it plans to enter a new product area in housewares. Past growth and anticipated future expansion make organizational changes necessary. Overseas operations, design changes, supplier relations, quality control, marketing strategy, and competition all have impact on the organizational structure.
Source: Harvard Business School. Copyright 1971.
Courses: Business Policy/Strategy; Management; Marketing Management; New Product Development; Organizational Behavior
Topics: Business Policy/Strategy; Marketing Strategy; New Product Strategy; Organizational Change
Datapoint Corporation
Add 7 pp. Case
Kenneth R. Ferris, American Graduate School of International Management
Course Area: Financial Reporting; Business Ethics
Case Coverage: Moderate Level; Ethics, Compensation Systems, Financial Reporting Practices; Manufacturing
Description: The case concerns Datapoint’s use of point-of-shipment revenue recognition and the interface of the company’s revenue recognition policy with its employee compensation system. Sales employees fraudently recorded $15 million in sales in 1982. Issues include the appropriateness of Datapoint’s revenue recognition method, internal control, and ethics.
Setting: Medium Size Firm; Computers; Texas
Case Decision Date: 1982 (F-3/01-232)
Dave’s Pit Stop Cafe
Add 8 pp. Case
Henry H. Beam
This case focuses on a restaurant located in a small town in Michigan whose owner was having trouble making his monthly rent payments. The owner had a strong incentive to make his Cafe a success and would have liked to buy the building and land but the selling price was much too high. In addition, most commercial development was taking place north of town.
Source: Submitted by author and selected for use by Pinnacle Editorial Board. Copyright 1993.
Courses: Entrepreneurship; Operations Management; Small Business
Topics: Entrepreneurship; Hotel/Restaurant Industry; Operations Management; Small Business
Add 5 pp. Teaching Note
Deere & Company: Into the 1990s
Add 16 pp. Case
Peter Goulet
This case presents strategies Deere & Co. employed to deal with events that affected them in the 1980s. The central focus is the ‘‘farm crisis’’; however, a less visible environmental condition affecting the firm is low levels of growth in the industrial equipment sector of their business. They greatly expanded businesses at the same time a joint venture project with GM fell through, suffered a strike, increased productivity, reduced their breakeven point, and tried to diversify the company further.
Source: Submitted by author and selected for use by Pinnacle Editorial Board. Copyright 1989, 1992.
Courses: Environmental Issues; Finance
Topics: Environmental Issues; Financial Management
Add 8 pp. Teaching Note
Dell Computer Corporation
Add 13 pp. Case
Bill Middlebrook, PhD, Southwest Texas State University; Mike Keeffe, PhD, Southwest Texas State University
Course Area: Strategic Management; Marketing Management
Case Coverage: Complex Level; Quality, Global, Environment, Technology; Consumer Goods, Manufacturing
Description: In 1983, Michael Dell began selling disk drives and RAM chips at a computer user meeting while still a freshman in college. By the time of the case, Dell Computer had profits of 19 million on net sales of $388 million. Students should analyze the company and industry to determine how Dell can maintain its current success. This is a stand alone case providing sufficient information on both the company and industry for student analysis. Suggest using this case towards the middle or end of a case class as a comprehensive case. 1992
Setting: Medium Size Firm; Personal Computers; Texas
Case Decision Date: 1993 (P&R-ALT5/11-033)
Add 16 pp. Teaching Note
Delta Air Lines Inc.
Add 11 pp. Case
1991
Add 8 pp. Teaching Note
Denver Downtown Service Center: The Salvation Army
Add 16 pp. Case
James W. Clinton
This case portrays a local Salvation Army center and its operations. Sources and uses of funds, programs, clients, staff, and management all receive attention. How should the local level prioritize current resources and fund raising? An exceptional case for exploring a leading non-profit.
Source: Submitted by author and selected for use by Pinnacle Editorial Board. Copyright 1990.
Courses: Business and Society; Marketing; Not-for-Profit; Public Policy; Public Relations
Topics: Business and Society; Business Policy/Strategy; Marketing; Nonprofit; Public Policy; Public Relations
Add 5 pp. Teaching Note
The Desktop Printer Industry in 1990
Add 24 pp. Case
Elizabeth Olmsted Teisberg, Theodore H. Clark
The case looks at the positions of Hewlett-Packard, Canon, Kodak, Xerox, and IBM enabling students to consider different approaches competing firms may take to manage strategic risks in a rapidly changing, high technology industry.
Source: Harvard Business School. Copyright 1990, Revised October 14,1992.
Courses: Business Policy/Strategy; Risk Management
Topics: Business Policy/Strategy; Competition; Industry Analysis; Risk Management; Technology
Add 12 pp. Teaching Note
The Discipline of Teams
Add 14 pp. Article
Jon R. Katzenbach, Douglas K. Smith
What makes the difference between a team that performs and one that doesn’t?
Source: Harvard Business School. Copyright 1994.
Topics: Team Dynamics
The Drugstore Industry in 1989
Add 14 pp. Case
James W. Clinton
This background industry note was constructed to accompany Long’s Drug Stores but can also be used to contrast with other materials on the retail environment. The blurring of traditional competitive lines is clear as supermarkets and hypermarkets enter the traditional realm of the drug stores and drug stores expand their merchandise offerings.
Source: Submitted by author and selected for use by Pinnacle Editorial Board. Copyright 1989.
Courses: Business Policy/Strategy; Marketing Management
Topics: Business Policy/Strategy; Competition; Industry Analysis; Marketing Strategy
Add 4 pp. Teaching Note

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