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Harvard Business School Press Books — Negotiation
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   3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals
  Add   View  16 pp.  Negotiate in Three Dimensions
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7983BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Most negotiators focus on a single dimension of the bargaining process: tactics. This chapter, in contrast, introduces a three-dimensional approach designed to teach you how to negotiate in ways that recognize, and take advantage of, the rich complexities of human interaction. The three dimensions of this approach — tactics, deal design, and setup — are described. May be used with: (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7996BC) Dovetail Differences: Designing Value-Creating Deals.
  Add   View  18 pp.  Do a 3-D Audit of Barriers to Agreement
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 8008BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Without an accurate barriers assessment, your strategy and tactics may address the wrong problem. What's needed is a systematic assessment of the situation in terms of its setup, deal design, and tactics. This chapter shows you how to perform a 3-D assessment of barriers to agreement.
  Add   View  19 pp.  Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7985BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: In this chapter, the authors describe how to overcome the barriers to agreement that your 3-D audit has identified by crafting a strategy that aligns the three dimensions of effective negotiation: setting up the right negotiation, designing value-creating deals, and stressing problem-solving tactics. May be used with: (7983BC) Negotiate in Three Dimensions; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation.
  Add   View  20 pp.  Get All the Parties Right: Setting Up the Right Negotiation
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7986BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Starting preparations for a negotiation by thinking about the interested parties may seem self-evident. But there are many negotiations in which interested parties are far from obvious — and if you don't identify them correctly, the negotiation may be doomed from the start. This chapter discusses how to exercise a disciplined imagination when considering the full set of involved and influential parties who should be brought to the table. May be used with: (7983BC) Negotiate in Three Dimensions; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation.
  Add   View  19 pp.  Get All the Interests Right: Setting Up the Right Negotiation
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7987BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: An inability to clearly and accurately assess the full set of party interests will get in the way of a successful deal. This chapter reviews the key dos and don'ts of getting all the interests right. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  16 pp.  Get the No-Deal Options Right: Setting Up the Right Negotiation
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7988BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: The perception and reality of no-deal options play a key role in most negotiations. This chapter provides five prescriptions for using the power of no-deal options to drive great deals. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals.
  Add   View  22 pp.  Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7994BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: This chapter starts with how to establish the right sequencing of the negotiation — the right order of approach to the parties, and the most productive staging of the negotiation — and moves to how to make the right basic process choices — the right “rules of engagement” and expectations within which each party will negotiate. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  19 pp.  Move "Northeast": Designing Value-Creating Deals
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7995BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Some of the most important work in negotiation takes place “on the drawing board,” with parties trying to create value, not only for themselves, but for other parties as well. This chapter examines the possibility that if north is the direction I want to go, and east is the direction you want to go, then moving northeast may represent the best possible deal. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  16 pp.  Dovetail Differences: Designing Value-Creating Deals
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7996BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: According to the authors, the most frequently overlooked sources of value in an agreement arise from differences or complementarities rather than common ground among interested parties. This chapter shows you how to develop an inventory of all the ways you differ from your negotiating counterparts, and to use those differences to produce joint gains. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  17 pp.  Make Lasting Deals: Designing Value-Creating Deals
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7997BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Ideally, negotiators will craft agreements to take advantage of the reality that change is bound to occur. This chapter discusses what you can do to make your deal stick, especially in the face of external and internal change. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  21 pp.  Negotiate the Spirit of the Deal: Designing Value-Creating Deals
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 7998BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: This chapter explores the problems that arise when the social and economic contracts of a deal are at odds with each other and suggests ways to negotiate both so that they are independently strong, as well as mutually reinforcing. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  27 pp.  Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 8004BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: Virtually all negotiations involve claiming value. This chapter focuses on at-the-table tactics for claiming value when a move in favor of one party entails a loss for the other. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  24 pp.  Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 8005BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: This chapter shows you how to align set-up, deal-design, and tactical moves to create a 3-D negotiation strategy that will help you realize the potential for agreement. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice; (8007BC) Think Strategically, Act Opportunistically: 3-D Negotiation in Practice.
  Add   View  12 pp.  Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 8006BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: This chapter shows you how to align set-up, deal-design, and tactical moves to create a 3-D negotiation strategy that will help you realize the potential for agreement.
  Add   View  21 pp.  Think Strategically, Act Opportunistically: 3-D Negotiation in Practice
Author(s): Lax, David A.; Sebenius, James K.
Publication Date: 09/26/2006
Product Type: HBS Press Chapter
HBS Number: 8007BC
Subjects: Agreements; Conflict management; Decision making; Interpersonal communications; Interpersonal relations; Negotiations; Organizational development; Organizational learning
Academic Discipline: Negotiations
Product Description: This chapter presents three examples of negotiators who overcame daunting barriers by changing the game to their advantage through their moves in multiple dimensions, highlighting aspects of the 3-D strategy that can enhance your own effectiveness as a negotiator. May be used with: (7983BC) Negotiate in Three Dimensions; (8008BC) Do a 3-D Audit of Barriers to Agreement; (7985BC) Craft a 3-D Strategy to Overcome the Barriers: The Components of 3-D Negotiation; (7986BC) Get All the Parties Right: Setting Up the Right Negotiation; (7987BC) Get All the Interests Right: Setting Up the Right Negotiation; (7988BC) Get the No-Deal Options Right: Setting Up the Right Negotiation; (7994BC) Get the Sequence and Basic Process Choices Right: Setting Up the Right Negotiation; (7995BC) Move “Northeast: “ Designing Value-Creating Deals; (7996BC) Dovetail Differences: Designing Value-Creating Deals; (7997BC) Make Lasting Deals: Designing Value-Creating Deals; (7998BC) Negotiate the Spirit of the Deal: Designing Value-Creating Deals; (8004BC) Shape Perceptions to Claim Value: At-the-Table Tactics for Negotiators; (8005BC) Solve Joint Problems to Create and Claim Value: At-the-Table Tactics for Negotiators; (8006BC) Map Backward to Craft a 3-D Strategy: 3-D Negotiation in Practice.
   Harvard Business Essentials: Guide to Negotiation
  Add   View  15 pp.  Types of Negotiation: Many Paths to a Deal
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5641BC
Subjects: Communication; Negotiations; Strategy
Academic Discipline: Negotiations
Product Description: This chapter introduces you to the basic types of negotiations you're likely to encounter and what's at stake in each. After detailing the two basic types, the chapter further discusses how to handle each type if it should happen in phases or involve multiple parties. This overview chapter is required for building a knowledge base of negotiation strategy. May be used with: (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  20 pp.  Four Key Concepts: Your Starting Points
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5672BC
Subjects: Reservation prices; Value creation; ZOPA
Academic Discipline: Negotiations
Product Description: Any successful negotiation must have a fundamental framework based on four key concepts: BATNA (best alternative to negotiated agreement), reservation price, ZOPA (zone of possible agreement), and value creation through trade. This chapter develops these four concepts with examples that help you become a skilled negotiator. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  26 pp.  Preparation: Nine Steps to a Deal
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5689BC
Subjects: Alternatives; Learning; Negotiations; Success
Academic Discipline: Negotiations
Product Description: For a negotiator, preparation means understanding one's own position and interests, the position and interests of the other party or parties, the issues at stake, and alternative solutions. It means learning as much as possible about these as well as about the people with whom you'll be dealing. This chapter helps you prepare, using nine steps and numerous examples. May be used with: (5672BC) Four Key Concepts: Your Starting Points; (5696BC) Table Tactics: How to Play the Game Well; (5641BC) Types of Negotiation: Many Paths to a Deal; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  29 pp.  Table Tactics: How to Play the Game Well
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5696BC
Subjects: Active listening; Agendas; Negotiations; Performance measurement; Tactics
Academic Discipline: Negotiations
Product Description: The first challenge in negotiation is to get the other side to the table. After offering methods of getting the ball rolling, this chapter covers ways to relieve tension, agree on an agenda, and set the right tone. The remainder of the chapter focuses on table tactics for the negotiations themselves, including active listening, exploiting complementary interests, packaging options for more favorable deals, and continual evaluation. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  21 pp.  Frequently Asked Tactical Questions: Answers You Need
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5702BC
Subjects: Interpersonal relations; Negotiations; Prices; Procedures; Tactics
Academic Discipline: Negotiations
Product Description: This chapter is a must-have source of frequently asked questions (FAQs) about negotiating tactics. For convenience, questions and answers are organized under three broad categories: price, procedures, and people. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  20 pp.  Barriers to Agreement: How to Recognize and Overcome Them
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5719BC
Subjects: Agreements; Barriers; Negotiations
Academic Discipline: Negotiations
Product Description: Some negotiations cannot be completed for the simple reason that one or another party has better alternatives elsewhere. This chapter examines barriers to successful negotiations and how they can be overcome or eliminated. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  17 pp.  Mental Errors: How to Recognize and Avoid Them
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5726BC
Subjects: Emotions; Negotiations; Perception
Academic Discipline: Negotiations
Product Description: Mental errors by negotiators can result in no deal or a bad deal. This chapter examines the five most common errors (escalation, partisan perceptions, irrational expectations, overconfidence, and unchecked emotions) and offers suggestions for self-correction. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  15 pp.  When Relationships Matter: A Different Notion of Winning
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5733BC
Subjects: Interpersonal relations; Long term planning; Management communication; Negotiations; Relationship management
Academic Discipline: Negotiations
Product Description: We often think of negotiation as something that takes place between arm's-length entities trying to cut the best possible deal for themselves without regard to the future. This chapter focuses on and offers tactics for situations where relationships must be maintained long after negotiations are over, such as those between managers and their direct reports, manufacturers and their key suppliers, and employees who are collaborating with others. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5740BC) Negotiating for Others: Whose Interests Come First?; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  13 pp.  Negotiating for Others: Whose Interests Come First?
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5740BC
Subjects: Agreements; Labor negotiations; Management communication; Negotiations; Roles
Academic Discipline: Negotiations
Product Description: In some cases, people and organizations represent their own interests. But in many other cases, they are represented by others, including independent agents, employees charged with representing their companies, or officials of an organization such as a labor union. This chapter considers the roles of these various agents and potential problems that arise from their use. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5757BC) Negotiation Skills: Building Organizational Competence.
  Add   View  17 pp.  Negotiation Skills: Building Organizational Competence
Publication Date: 06/23/2003
Product Type: HBS Press Chapter
HBS Number: 5757BC
Subjects: Agreements; Management development; Negotiations; Organizational learning
Academic Discipline: Negotiations
Product Description: It's one thing to develop one's individual negotiating skills. Developing the negotiating skills of an organization at many levels is a very different challenge, but one with great potential rewards. This chapter explores that challenge from several perspectives. May be used with: (5641BC) Types of Negotiation: Many Paths to a Deal; (5672BC) Four Key Concepts: Your Starting Points; (5689BC) Preparation: Nine Steps to a Deal; (5696BC) Table Tactics: How to Play the Game Well; (5702BC) Frequently Asked Tactical Questions: Answers You Need; (5719BC) Barriers to Agreement: How to Recognize and Overcome Them; (5726BC) Mental Errors: How to Recognize and Avoid Them; (5733BC) When Relationships Matter: A Different Notion of Winning; (5740BC) Negotiating for Others: Whose Interests Come First?.
   The Point of the Deal: How to Negotiate When "Yes" Is Not Enough
  Add   View  17 pp.  Introduction: What’s the Point?—The Basics of Failure and Success in Negotiation Strategies
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 4942BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: The point of the deal is not simply “getting to yes” but forming strategic partnerships that last after the contracts are signed. This chapter introduces readers to essential concepts in negotiating. May be used with: (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  18 pp.  The Deal-Making Mind-set: Why "Yes" Is Often Not Enough
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5042BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: This chapter examines common mistakes made during negotiation and provides individuals and organizations with the self-reflective questions essential to getting beyond “yes.” May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  16 pp.  Treat the Deal as a Means to an End: What Do You Need Beyond a "Yes"?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5041BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Finalized documents don't signal the end of negotiation. Instead, as this chapter illustrates, understanding and being explicit about your post-negotiation relationship is key to making and maintaining profits. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  20 pp.  Consult Broadly: Who Do You Need to Get Beyond "Yes"?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5040BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Many negotiators exclude others from the decision making process; however, such a strategy is ultimately harmful as it limits your access to knowledge. This chapter discusses how to achieve the right level of inclusivity in order to succeed. May be used with: (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough; (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies.
  Add   View  20 pp.  Make History: How Do You Set the Right Precedent for Implementation?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5039BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Because implementation means prolonged interaction with your counterparts, early on you must formulate and enact the precedents that will ensure future success. Anticipating and creating the history you need is the focus of this chapter. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  17 pp.  Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5038BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Risk is an ordinary and necessary part of any negotiation process and should be treated as such. This chapter discusses how to express concerns without creating an adversarial climate. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  14 pp.  Don’t Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5037BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Getting the other party to overcommit in the negotiation doesn't serve your interests. This chapter shows you how to focus on achievable and rewarding goals. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  12 pp.  Run Past the Finish Line: How Do You Stay Focused on the Real Goal?—Transitioning from Negotiation to Implementation
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5036BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: This chapter redefines negotiation goals as actions, relationships, and expectations that go beyond merely signing a contract. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  24 pp.  Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5035BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Negotiation may seem like the last unmanageable frontier in business yet even star negotiators need guidance and management. This chapter includes coaching questions and competency guides to help in your management of negotiators. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  39 pp.  Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5034BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Instead of thinking of negotiation as an art, think of it as a discipline that must be approached in an organized, systemic manner. This chapter illustrates how such an outlook will help you achieve across-the-board improvements. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  35 pp.  Bet-the-Company Deals: Mergers, Alliances, and Outsourcing
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5033BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: Mergers, alliances and outsourcing raise many questions about profit, social implications, competition, and fair trade issues. This chapter looks at how these “business combination” deals can use the implementation mindset to affect negotiation. May be used with: (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5032BC) Bread-and-Butter Deals: Customers and Suppliers; (5031BC) Conclusion: When “Yes” Is Not Enough; (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies.
  Add   View  19 pp.  Bread-and-Butter Deals: Customers and Suppliers
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5032BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: It's the small “n” negotiations where value can be captured or squandered that can make the difference between success and failure in the business world. This chapter shows you why. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5031BC) Conclusion: When “Yes” Is Not Enough.
  Add   View  10 pp.  Conclusion: When "Yes" Is Not Enough
Author(s): Ertel, Danny; Gordon, Mark
Publication Date: 10/23/2007
Product Type: HBS Press Chapter
HBS Number: 5031BC
Subjects: Alliances; Arbitration; Contracts; Core competencies; Negotiations; Power & influence
Academic Discipline: Negotiations
Product Description: This chapter answers questions about implementing strategies for doing better deals. May be used with: (4942BC) Introduction: What's the Point? — The Basics of Failure and Success in Negotiation Strategies; (5042BC) The Deal-Making Mind-set: Why “Yes” Is Often Not Enough; (5041BC) Treat the Deal as a Means to an End: What Do You Need Beyond a “Yes”?; (5040BC) Consult Broadly: Who Do You Need to Get Beyond “Yes”?; (5039BC) Make History: How Do You Set the Right Precedent for Implementation?; (5038BC) Air Your Nightmares: How Do You Discuss Risk Without Risking the Deal?; (5037BC) Don't Let Them Overcommit: How Do You Help Make Sure Your Counterparts Can Deliver?; (5036BC) Run Past the Finish Line: How Do You Stay Focused on the Real Goal? — Transitioning from Negotiation to Implementation; (5035BC) Managing Negotiators: How Do You Steer Them Toward Deals Worth Doing?; (5034BC) Building an Organization That Does Deals Worth Doing: How So Many Smart Companies Get It Wrong; (5033BC) Bet-the-Company Deals: Mergers, Alliances, and Outsourcing; (5032BC) Bread-and-Butter Deals: Customers and Suppliers.