Home  |  Service Overview  |  eBookstore   |  Using Primis Database  |  Completed Order  |  Your Publisher

My Book Request Click here to start a new order

My Primis   |  eBook Options  |  Help / Feedback  |  Primis Online

Main Catalogs   Accounting Business Communication Business Law Economics Finance Insurance and Real Estate Management Information Systems Management and Organization Marketing Operations and Decision Sciences      Special Catalogs     Case Studies Text Chapters Mapped to Specific Cases How to Build a Book: Select Content Review & Arrange Personalize Request a Copy Keyword    Title, Author, Case #, Etc. ALEKS Homework Manager Discover Econ   Learning Solutions Group     INSEAD To include an item in your complimentary custom book, click the item's Add link. If there is a View link next to an item, you can view the pages by clicking on the link. To review the list of items you have selected so far, click on the word Review in the progress bar above.    adidas’ Human Rights Policy and Euro 2000   Add   View  26 pp.  Case Robert J. Crawford; Jill G. Klein   Add   View  14 pp.  Teaching Note Michael Brimm; Pierre Chandon; Randal Heeb; Andrew John; Jill G. Klein; Timothy van Zandt    Ahlstrom Korea   Add   View  21 pp.  Case    Andersen Consulting (Europe): Entering the Business of Business Integration   Add   View  29 pp.  Case    BP-MOBIL and the Restructuring of the Oil Refining Industry   Add   View  33 pp.  Case Author(s): Karel Cool; Jeffrey Reuer; Ian Montgomery; Francesca Gee INSEAD #: 4868   Add   View  9 pp.  Teaching Note    Branson’s Virgin: The Coming of Age of a Counter-Cultural Enterprise   Add   View  25 pp.  Case Author(s): Dick, Robert; de Vries, Manfred F. R. Kets INSEAD #: 2122 Publication Date: 03/1995   Add   View  17 pp.  Teaching Note Author(s): de Vries, Manfred F. R. Kets INSEAD #: 2122 Publication Date: 03/1995    Cadbury Schweppes (C): The Performance Management Process   Add   View  27 pp.  Case Author(s): Bloemhof, Marjolein; Haspeslagh, Philippe; Slagmulder, Regine Abstract: The (C) case describes how CS’ performance management system was redesigned in line with the MfV philosophy. It illustrates the new management performance process in action in the beverages business in Spain, where the country manager is faced with major competitive challenges. Pedagogical objectives: The immediate purpose of the Cadbury Schweppes series is to allow an informed discussion on the use and implementation of Value Based Management, from a broader managerial rather than the typical financial perspective. The broader purpose is to illustrate how VBM can lead to corporate transformation and a sharpening of leadership practices in large firms. The series further describes how the design of the performance management system supports the implementation of MfV.    Customer Relationship Management at Organon France   Add   View  23 pp.  Case Author(s): Angelmar, Reinhard Publication Date: 2005 Product Type: Case Subjects: Customer relationship management    E*Trade, Charles Schwab and Yahoo!: The Transformation of On-line Brokerage   Add   View  27 pp.  Case    Electrolux: The Acquisition and Integration of Zanussi   Add   View  25 pp.  Case    EuroDollar and the European Car Rental Industry in 1989   Add   View  30 pp.  Case    Even a Clown Can Do It: Cirque de Soleil Recreates Live Entertainment (B)   Add   View  8 pp.  Case Author(s): Matt Williamson    First Direct: Branchless Banking   Add   View  32 pp.  Case    FOTTLE - The Foldable Bottle Entry into the French Market of Liquid Milk   Add   View  19 pp.  Case    Friends Provident: Reengineering Customer Services   Add   View  29 pp.  Case    FrogPubs   Add   View  10 pp.  Case A Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  4 pp.  Case B Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  4 pp.  Case C Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  5 pp.  Case D Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  6 pp.  Case E Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  5 pp.  Case F Author(s): Carlock, Randel; Florent-Treacy, Elizabeth INSEAD #: 4970 Publication Date: 01/2002   Add   View  13 pp.  Teaching Note Author(s): Carlock, Randel INSEAD #: 4970 Publication Date: 01/2002    Gervais-Danone/Dr Oetker (A)   Add   View  16 pp.  Case    Hanson Plc   Add   View  25 pp.  Case    Helen Ramsay: A Mediation Attempt   Added   View  7 pp.  Case Author(s): Manzoni, Jean Francois Area: Human Resource Management; Organisational Behavior Subjects: Coaching, Conflict, Communication, Mediation, Labelling, Attributions, Self-Fulfilling Prophecy, Feedback Abstract: Two reasonable people, a boss and a subordinate, find each other ”impossible to handle’‘. Through their descriptions of each other's behavior we realize that they are in a self-perpetuating dynamic. An attempted intervention by the HR manager not only fails to resolve the situation; it actually makes it worse. Pedagogical Objectives: The case aims to: (i) Illustrate how cognitive biases can trigger very different takes on the same “reality''. (ii) Discuss the management of ''lower performers''. (iii) Increase awareness of the vicious circles in which bosses and ''lower performers'' get caught. (iv) Discuss the role of HR in intervention and prevention. INSEAD Number: 5116 Publication Date: 08/2004   Add   View  23 pp.  Teaching Note For use with case 5116.    ICI Plc   Add   View  27 pp.  Case    Infinity Bank (A): Retail Branches and Customer Profitability   Add   View  13 pp.  Case Author(s): Vaysman, Igor; Smyth, Stephen Publication Date: 2006 INSEAD ID: 03-06-5348 Subjects: Banking    Information Systems Strategy at Stratex   Add   View  13 pp.  Case    ISS - International Service System A/S   Add   View  34 pp.  Case    Jaguar or Bluebird? Mark Chan’s Decision to Stay Overseas or Return Home after his Expatriate Assignment (A)   Add   View  6 pp.  Case Author(s): Stahl, Günter K.; Chua, Chei Hwee Abstract: Mark Chan worked for a British multinational in Singapore and was posted on an international assignment to its corporate headquarters in London. He performed well at his job and enjoyed a successful international career. When he and his wife decided to return home, he was unable to find a position that was requisite with his experience and skills back at the company’s Singapore subsidiary. The case ends with Mark Chan wondering what he should do. Pedagogical Objectives: The main teaching objectives are to illustrate the impact of an international assignment on career advancement and professional development, the career-related dilemmas faced by expatriate managers and the difficulties awaiting them upon return from an overseas assignment. Family re-adjustment problems are also highlighted. Students must reflect on the factors that contributed to re-entry problems, and explore approaches to improve international career management and repatriation practices.    Knowledge Management at Arthur Andersen (Denmark): Building Assets in Real Time   Add   View  21 pp.  Case    Nissan’s U-Turn: 1999-2001   Add   View  24 pp.  Case INSEAD ID: 11-07-5095 Subjects: Auto industry   Add   View  15 pp.  Teaching Note INSEAD ID: 03-03-5095 For use with 11-07-5095.    Percy Barnevik and ABB   Add   View  34 pp.  Case    PRINCE SA: Valuation of a Cross-Border Joint Venture   Add   View  18 pp.  Case    Redesigning Nissan (A): Carlos Ghosn Takes Charge   Add   View  15 pp.  Case Author(s): Hughes, Kathryn; Barsoux, Jean-Louis; Manzoni, Jean-François Publication Date: 03/2003 INSEAD ID: 03-03-5095 Subjects: Auto industry    Reforming Germany’s Health Insurance System   Add   View  23 pp.  Case Author(s): Webber, Douglas; Gehlen, Claudia Publication Date: 2007 Product Type: Case Subjects: Health insurance; Germany    Seven-Eleven Japan: Managing a Networked Organization   Add   View  28 pp.  Case    Siam Polyester Company (A)   Add   View  6 pp.  Case    Staying at the Top with Otis Elevator — Competitive Advantage through IT   Add   View  27 pp.  Case    The 3M Company: Integrating Europe (B)   Add   View  15 pp.  Case    The European Steel Industry in Crisis   Add   View  25 pp.  Case    The Evolution of the Circus Industry (A)   Add   View  6 pp.  Case Author(s): Matt Williamson    The German Policy Making Process   Add   View  7 pp.  Background Note Author(s): Webber, Douglas Publication Date: 2007 Product Type: Background Note Subjects: Policy-making process; Germany    The Making of the Simply Better Healthcare Company: SmithKline Beecham (A)   Add   View  39 pp.  Case    The Making of the Simply Better Healthcare Company: SmithKline Beecham (B)   Add   View  34 pp.  Case    The UK Travel Industry and the Thomson Travel Group in 1998   Add   View  34 pp.  Case    Volkswagen: Facing Japanese Competition   Add   View  29 pp.  Case    Zantac (A)   Add   View  44 pp.  Case    Zantac (B)   Add   View  10 pp.  Case

Privacy Notice    The McGraw-Hill Companies    McGraw-Hill Higher Education    McGraw-Hill Custom Publishing

2008 copyright reserved