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   X PRIZE Foundation: Revolution Through Competition
  Add   View  31 pp.  Case
Author(s): Phills, James A., Jr.; Hoyt, David W.
Publication Date: 02/06/2007
Product Type: Case (Field)
Publisher: Stanford University
HBS Number: SI90
Geographic Setting: United States
Subjects: Education; Energy; Incentives; Innovation; Medicine; Philanthropy; Social issues; Transportation
Academic Discipline: Social enterprise & ethics
Product Description: In October 2004, SpaceShipOne rocketed into space, winning the $10 million Ansari X PRIZE. This competition for the first privately funded, manned spaceflight was organized by the X PRIZE Foundation, and attracted 26 competitors, who had spent more than $100 million in pursuit of the prize. The success of SpaceShipOne generated intense media and public interest. Many of the competitors for the Ansari X PRIZE also planned to continue their efforts to develop commercial spaceflight businesses. After this success, Peter Diamandis, founder and CEO of the X PRIZE Foundation considered the future of the foundation. He saw three options: shutting down, continuing with a focus on space, or creating a “world-class prize institute that uses the prize-incentive model to solve today’s grand challenges.” He chose the third alternative, with the vision of developing 10-15 prize competitions. The foundation chose to work on fields including space, medicine and genomics, energy and transportation, education, and other social challenges. Describes lessons learned about prize competitions through the Ansari X PRIZE program. Discusses issues in creating and operating a successful competition, as well as the advantages of using incentive prizes, including bringing new thinking to bear on difficult problems and paying out only when an important goal is accomplished (paying for results, not effort). Poses several problems facing the Foundation as it begins to focus on fields outside of space: could prize competitions work in f

Source: Harvard
   X-BSC: IMPROVING KEY ACCOUNT MANAGEMENT AT COGNIS
  Add   View  27 pp.  Case
Kaufmann, L; Michel, A; Endres, R; Koch, M; Rodenjohann, A; Wilkes, A
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 605-035-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2005
Geo location: Germany Industry: Chemical Size: 3 billion euros sales Timing: 2004
Topics: Balanced scorecard; Cross-balanced scorecard (X-BSC); Supplier management; SCM (supply chain management); Key account management; Customer satisfaction; Chemical; Customer orientation; Customer care; CRM (customer relationship management); Performance mea
Abstract: The case investigates how Cognis, a specialities chemicals company, can increase its profitability by enhancing sales in its key account management with the use of a cross-balanced scorecard (X-BSC). The department?s Head, Juergen Scherer, and two of his Key Account Managers, Sandra Mueller und David Kramer, provide insight into the activities of the company?s global key account management. After describing internal issues (performance expectations, organisational aspects) and providing a brief industry overview, the question of how key account management should be improved, is explored. This is done against the formal backdrop of the balanced scorecard (Norton/Kaplan), the supplier-relationship management tool X-BSC and the practical case presentation of the different customer types that Cognis serves. By bringing together customer requirements and the tool?s functions, students learn about key account management, balanced scorecard concepts (in particular the X-BSC) and the chemical industry. A teaching note supplement ?605-035-9? is available to accompany the teaching note.

Source: ecch
   X-IT and Kidde (A)
  Add   View  13 pp.  Case
Author(s): Bagley, Constance E.; Lane, David
Publication Date: 09/26/2002 Revision Date: 05/20/2003
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 803041
Number of Employees: 2 Gross Revenue: $500,000 revenues
Event Year Start: 1997 Event Year End: 1999
Subjects: Contracts; Intellectual capital; Patents; Entrepreneurship; Legal aspects of business; Ethics
Academic Discipline: Entrepreneurship
Supplementary Materials: Supplement, (803056), 6p, by Constance E. Bagley, David Lane; Case Teaching Note, (804075), 6p, by Constance E. Bagley; Case Teaching Note, (806185), 8p, by Constance E. Bagley
Product Description: Involves a start-up, X-IT Products LLC, whose founders had designed an innovative, lightweight, and easy-to-use — yet strong — escape ladder. After X-IT had filed a patent application for the ladder in the United States, X-IT was approached by Kidde PLC, one of the largest vendors of fire protection products in the world. Negotiations to license X-IT’s invention or to buy X-IT ensued. The parties entered into a confidentiality agreement, which gave Kidde‘s patent counsel access to X-IT's confidential patent application for the narrow purpose of reporting to Kidde whether the patent claims were weak or strong. After the X-IT founders saw Kidde representatives displaying a ladder at a major trade show that was almost identical to X-IT's ladder, X-IT's CEO had to decide what to do next. Although suing Kidde for violating the confidentiality agreement was an option, X-IT barely had sufficient cash to fill orders, not to mention pay attorney fees.

Source: Harvard
  Add   View  13 pp.  Case
Author(s): Bagley, Constance E.; Lane, David
Publication Date: 09/26/2002 Revision Date: 05/20/2003
Product Type: Case (Library)
Product Description: Involves a start-up, X-IT Products LLC, whose founders had designed an innovative, lightweight, and easy-to-use — yet strong -- escape ladder. After X-IT had filed a patent application for the ladder in the United States, X-IT was approached by Kidde PLC, one of the largest vendors of fire protection products in the world. Negotiations to license X-IT’s invention or to buy X-IT ensued. The parties entered into a confidentiality agreement, which gave Kidde‘s patent counsel access to X-IT's confidential patent application for the narrow purpose of reporting to Kidde whether the patent claims were weak or strong. After the X-IT founders saw Kidde representatives displaying a ladder at a major trade show that was almost identical to X-IT's ladder, X-IT's CEO had to decide what to do next. Although suing Kidde for violating the confidentiality agreement was an option, X-IT barely had sufficient cash to fill orders, not to mention pay attorney fees.
HBS Number: 9-803-041
Industry Setting: Fire fighting and protection Number of Employees: 2 Gross Revenues: $500 million
Event Year Start: 1997 Event Year End: 1999
Subjects: Contracts; Entrepreneurship; Ethics; Global Research Group; Intellectual property; Legal aspects of business; Patents
Academic Discipline: Entrepreneurship

Source: Harvard
   X-IT and Kidde (B)
  Add   View  6 pp.  Case
Author(s): Bagley, Constance E.; Lane, David
Publication Date: 06/27/2003 Revision Date: 09/22/2003
Product Type: Supplement
Publisher: Harvard Business School
HBS Number: 803056
Subjects: Contracts; Intellectual capital; Patents; Entrepreneurship; Legal aspects of business; Ethics
Academic Discipline: Entrepreneurship
Supplementary Materials: Case Teaching Note, (804075), 6p, by Constance E. Bagley; Case Teaching Note, (806185), 8p, by Constance E. Bagley
Product Description: Supplements the (A) case.

Source: Harvard
  Add   View  6 pp.  Case
Author(s): Bagley, Constance E.; Lane, David
Publication Date: 06/27/2003 Revision Date: 09/22/2003
Product Type: Supplement
Product Description: Supplements the (A) case. Must be used with: (9-803-041) X-IT and Kidde (A).
HBS Number: 9-803-056
Subjects: Contracts; Entrepreneurship; Ethics; Global Research Group; Intellectual property; Legal aspects of business; Patents
Academic Discipline: Entrepreneurship

Source: Harvard
   X-IT Products, LLC
  Add   View  29 pp.  Case
Iansiti, Marco; Hart, Myra; Feinberg, Barbara
Two entrepreneurs, Andrew Ive and Aldo DiBerlardino, are poised to launch their first product. The decisions they make will have a crucial impact on the future of their company.
HBS Number: 9-698-084 Type: Case (Field)
Publication Date: 4/3/1998
Geographic Setting: Unspecified Industry Setting: safety products
Subjects: Consumer products industry; Enterprise management; Entrepreneurship; Innovation; New product marketing

Source: Harvard
   Xanadu on Broadway
  Add   View  8 pp.  Case
Author(s): Elberse, Anita
Publication Date: 12/20/2007
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 508062
Number of Employees: 10 Gross Revenue: 5 million
Event Year Start: 2007 Subjects: Marketing; New product marketing; Sales strategy
Academic Discipline: Marketing
Supplementary Materials: Case Teaching Note, (511033), 13p, by Anita Elberse
Product Description: Can one of Hollywood’s biggest flops magically turn into a Broadway hit? Xanadu, an adaptation of a 1980 Olivia Newton-John roller-disco film described by one critic as “the epic failure to end all epic failures,” opened on Broadway in July 2007. Producer Rob Ahrens, the driving power behind the resurrection, anxiously awaited the verdict of audience members. Was the choice to produce Xanadu the Broadway musical the right choice?

Source: Harvard
   XANSA (A)
  Add   View  21 pp.  Case
Lingblad, M; Hood, N; Birkinshaw, J
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 302-065-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 2002
Geo location: London Industry: IT services Size: Medium Timing: 2000
Topics: Strategy; Merger and acquisition; Strategic change
Abstract: This is the first of a two-case series (302-065-1 and 302-066-1). This case describes the current strategic challenges facing Xansa, a medium-sized IT services company headquartered in the UK. Under its former name, FI Group, the company had grown successfully during the 1990s as a major supplier of IT outsourcing services. Faced with a changing marketplace, FI Group had undertaken a series of bold acquisitions in the late 1990s. Now, in mid-2000, the company faced the challenge of integrating these acquired companies in an uncertain marketplace, while also considering its future growth options outside the UK. A further challenge was how to do all of this without damaging the distinctive culture and organisation that had made the company so successful over the last decade.

Source: ecch
   XANSA (B)
  Add   View  7 pp.  Case
Hood, N; Birkinshaw, J
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 302-066-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 2002
Geo location: London Industry: IT services Size: Medium Timing: 2000-2001
Topics: Strategy; Merger and acquisition; Integration; Organisation structure
Abstract: This is the second of a two-case series (302-065-1 and 302-066-1). This case describes the situation facing Xansa in November 2001. Formerly known as the FI Group, Xansa is a major player in the UK outsourcing and IT consulting industry. The (A) case set in summer 2000, described the challenges faced by Hilary Cropper, the Executive Chairman, in re-branding the company as Xansa and integrating a series of large acquisitions. This case describes the integration process, and the issues that were encountered along the way. The current challenges facing the company are then discussed.

Source: ecch
   XANTREX TECHNOLOGY INC.
  Add   View  17 pp.  Case
Hatch JE; Daschuk M
A firm that designed, manufactured and marketed power supplies that received A.C. power as input and provided D.C. power as output was anticipating rapid growth and faced two alternatives: sell the firm now or continue to operate the firm with theassistance of mezzanine financing. The firm’s shareholders must determine which alternative is likely to be most attractive to current owners. (A related case is available, entitled Xantrex Technology Inc.: Expansion Initiative, case 9A96B050.)
Ivey Number: 9A96B051
Publication Date: 7/10/1996 Revision Date: 30/08/2000
Geographic Setting: Canada/USA Industry Setting: Electric & Electronic Equipment Supplies
Company Size: Medium organization
Event Year Start: 1992
Subjects: Entrepreneurial Finance, Business Valuation, Mezzanine Financing
Functional Area: Finance

Source: Ivey
   XANTREX TECHNOLOGY INC.: EXPANSION INITIATIVE
  Add   View  14 pp.  Case
Hatch JE; Daschuk M
The owners of Xantrex Technology Inc. are negotiating an injection of equity capital of $3 million. Students are asked to design a deal which is acceptable to both the venture capitalists and the owners. They must also design an appropriateshareholders’ agreement. This case should be used in conjunction with “Xantrex Technology Inc.”, case 9A96B051.
Ivey Number: 9A96B050
Publication Date: 7/10/1996 Revision Date: 27/10/1999
Geographic Setting: Canada Industry Setting: Electric & Electronic Equipment Supplies
Company Size: Medium organization
Event Year Start: 1996
Subjects: Entrepreneurial Finance, Venture Capital, Shareholder‘s Agreements, Business Valuation
Functional Area: Finance

Source: Ivey
  Add   View  13 pp.  Teaching Note
Ivey ID: 8A96B50
For use with 9A96B050

Source: Ivey
   Xbox
  Add   View  26 pp.  Case
Melissa Schilling; Stephen Karl; Joshua J. Kittner
This case is about Microsoft’s entry into the fiercely competitive arena of video game consoles with its Xbox. The case is designed to be able to conduct a complete strategic analysis, marketing strategy analysis, and technology strategy analysis. The industry context is a highly visible oligopoly where competitors have to be able to spend tremendous amounts on marketing and sell their consoles at or below cost in order to gain market share, because the profit is made on games. The industry also demonstrates strong network externalities.
Courses: Business Policy/Strategy; Technological Innovation Management; Marketing strategy
Topics: Network externalities; Corporate strategy; Competition;a Industry analysis; New product development;a Technology; Technological leapfrogging; Marketing strategy

Source: Pinnacle
  Add   View  9 pp.  Teaching Note
Source: Pinnacle
   Xbox Launch in Korea
  Add   View  23 pp.  Case
Author(s): Draganska, Michaela; Descamps, Frederic; Pennya, Christopher
Publication Date: 08/01/2002 Revision Date: 04/25/2003
Product Type: Case (Field)
Publisher: Stanford University
Product Description: In August 2002, Microsoft approached the one-year anniversary of its video game console, the Xbox. The first wave of console systems were available in the United States, Japan, Europe, and Australia, and the second wave of rollouts was targeted for Asian markets: Korea, Taiwan, Hong Kong, and Singapore. Dan Adelman, business development manager for the Xbox, and Brenda Ng, Xbox’s consumer strategy and research manager, considered the marketing data for the Korea launch. They needed to analyze the findings of the first report and to identify issues to resolve in a second, follow-up marketing study. Over the course of the next few months, Adelman and Ng would direct the Xbox team in identifying console purchase drivers and deciding what segments of gamers to target and the message to send to the target segments.
HBS Number: M303
Geographic Setting: KoreaIndustry Setting: computer softwareNumber of Employees: 47,000Gross Revenues: $32,187 million
Event Year Start: 2002Event Year End: 2002
Subjects: Computer industry; Entertainment industry; Market entry; Market positioning; Market research; Market segmentation; Marketing strategy
Academic Discipline: Marketing

Source: Harvard
   XcelleNet, Inc. (A)
  Add   View  17 pp.  Case
Bradley, Stephen P.; Nolan, Richard L.; Leonard, James
XcelleNet, a $35 million system software company based in Atlanta, was founded in 1986 to address the computing needs of a class of remote and mobile users and data that were rarely connected to a network. Though the clear first mover and leader in the remote enterprise computing segment in 1996, XcelleNet and its market had been stalled by successive waves of networking technology—remote LAN Access, Groupware, and the Internet/Intranet. The company’s founder and CEO, Dennis Crumpler, must formulate a strategy for capitalizing on XcelleNet‘s first-mover advantage and responding to the opportunities created by these emerging technologies.
HBS Number: 9-796-189 Type: Case (Field)
Publication Date: 6/28/1996 Revision Date: 1/20/1999
Geographic Setting: North America Industry Setting: system software Number of Employees: 250 Gross Revenues: $35 million revenues
Event Year Start: 1995 Event Year End: 1996
Subjects: Competition; Industry analysis; Software; Strategy formulation
Supplementary Materials: Supplement (Field), (9-799-028), 10p, by Stephen P. Bradley, Kelley Porter

Source: Harvard
   XcelleNet, Inc. (B)
  Add   View  10 pp.  Case
Author(s): Bradley, Stephen P.; Porter, Kelley
Publication Date: 09/14/1998 Revision Date: 01/20/1999
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-796-189) XcelleNet, Inc. (A).
HBS Number: 9-799-028
Geographic Setting: Industry Setting:
Subjects: Competition; Industry analysis; Software; Strategy formulation
Academic Discipline: Competitive strategy

Source: Harvard
   Xedia and Silicon Valley Bank (A)
  Add   View  24 pp.  Case
Gompers, Paul A.; Biotti, Jon M.
Xedia, a networking equipment manufacturer that helps provide high-speed Internet service for corporate clients through access routing, wants a bridge loan to fund daily operations until it raises its next round of equity financing. Teaching Purpose: Analyzes the negotiation behind the bridge loan and alternate forms of financing, other than venture capital, for young companies.
HBS Number: 9-298-119 Type: Case (Field)
Publication Date: 3/13/1998 Revision Date: 12/2/1998
Geographic Setting: Littleton, MA Industry Setting: networking equipment Number of Employees: :50 Gross Revenues: $2 million revenues
Event Year Start: 1997 Event Year End: 1998
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations
Supplementary Materials: Supplement (Field), (9-298-122), 3p, by Paul A. Gompers, Jon M. Biotti; Supplement (Field), (9-298-121), 3p, by Paul A. Gompers, Jon M. Biotti; Supplement (Field), (9-298-120), 4p, by Paul A. Gompers, Jon M. Biotti; Teaching Note, (5-299-076), 20p, by Paul A. Gompers

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-298-119
HBS Number: 5-299-076
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations

Source: Harvard
   Xedia and Silicon Valley Bank (B1): The Bank’s Perspective
  Add   View  4 pp.  Case
Author(s): Gompers, Paul A.; Biotti, Jon M.
Publication Date: 03/13/1998 Revision Date: 10/05/2001
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-298-119) Xedia and Silicon Valley Bank (A).
HBS Number: 9-298-120
Geographic Setting: Industry Setting:
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-299-076), 20p, by Paul A. Gompers

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-298-120
HBS Number: 5-299-076
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations

Source: Harvard
   Xedia and Silicon Valley Bank (B2): The Company’s Perspective
  Add   View  3 pp.  Case
Author(s): Gompers, Paul A.; Biotti, Jon M.
Publication Date: 03/13/1998 Revision Date: 10/05/2001
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-298-119) Xedia and Silicon Valley Bank (A).
HBS Number: 9-298-121
Geographic Setting: Industry Setting:
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-299-076), 20p, by Paul A. Gompers

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-298-121
HBS Number: 5-299-076
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations

Source: Harvard
   Xedia and Silicon Valley Bank (C): The Final Agreement
  Add   View  3 pp.  Case
Author(s): Gompers, Paul A.; Biotti, Jon M.
Publication Date: 03/13/1998 Revision Date: 10/05/2001
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-298-119) Xedia and Silicon Valley Bank (A).
HBS Number: 9-298-122
Geographic Setting: Industry Setting:
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-299-076), 20p, by Paul A. Gompers

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-298-122
HBS Number: 5-299-076
Subjects: Banking; Computer industry; Entrepreneurial finance; Entrepreneurial management; Equity financing; Financing; Negotiations

Source: Harvard
   XEIKON SA (A)
  Add   View  26 pp.  Case
Johnson, R M; Byrne, F
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 398-062-1 Language: English
Category: Strategy and General Management Data source: Unspecified
Product Year: 1998
Version Date: April 2001
Geo location: Belgium Industry: Printing Timing: 1995-1996
Topics: Financing; Exit
Abstract: This is the first of a four-case series (398-062-1 to 398-064-1 and 308-275-1). ’I want to make sure that we approach this in a professional manner‘ said Alphons Buts, COO of Xeikon, a Belgian digital printing company which was contemplating a possible Initial Public Offering (IPO) on the NASDAQ market in the US. Although an informal consensus had emerged over the previous months concerning an IPO in the near future, the Xeikon board now needed to make a formal decision to go ahead with the process. Was this the right time? How should they approach the process? How should they select a lead manager for the transaction?

Source: ecch
   XEIKON SA (B)
  Add   View  9 pp.  Case
Johnson, R M; Byrne, F
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 398-063-1 Language: English
Category: Strategy and General Management Data source: Unspecified
Product Year: 1998
Geo location: Belgium Industry: Printing Timing: 1995-1996
Topics: Financing; Exit
Abstract: This is the second of a four-case series (398-062-1 to 398-064-1 and 308-275-1). The Xeikon board has a shortlist of four US investment banks for the lead manager role. The banks’ presentations have been uniformly impressive, although they differ in their initial views on the transaction and the company‘s valuation. A choice now has to be made. 'Which of the banks is the right one for the job,' Alphons Buts wondered.

Source: ecch
   XEIKON SA (C)
  Add   View  9 pp.  Case
Johnson, R M; Byrne, F
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 398-064-1 Language: English
Category: Strategy and General Management Data source: Unspecified
Product Year: 1998
Geo location: Belgium Industry: Printing Timing: 1995-1996
Topics: Financing; Exit
Abstract: This is the third of a four-case series (398-062-1 to 398-064-1 and 308-275-1). ’I am not sure that it makes sense to go ahead at these kind of valuation levels,‘ commented one of the Xeikon Directors, informed that the company was likely to receive a valuation some $42 million less than had been discussed just a few weeks earlier.

Source: ecch
   XEIKON SA (D)
  Add   View  3 pp.  Case
Johnson, R M; Byrne, F
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 308-275-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2008
Version Date: 09.08
Geo location: Belgium Industry: Digital printing Timing: 1995
Topics: Entrepreneurship; IPO (initial public offering)
Abstract: This is the fourth of a four-case series (398-062-1 to 398-064-1 and 308-275-1). In mid-January 1996, a filing price of $10-12 was agreed for the Xeikon shares. The shares were finally priced at $15, and the transaction was over-subscribed by a factor of ten.

Source: ecch
   XELIBRI: A SIEMENS MOBILE ADVENTURE
  Add   View  18 pp.  Case
Kaufmann, L; Clemens, F; Hagen, H; Hedderich, F; Sassmann, H
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 303-074-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2003
Geo location: Germany Industry: Mobile communication device industry Size: Euros 84,016 million net sales, 426,000 employees Timing: 2003
Topics: Marketing; Brand management and branding; Europe, Germany market entry; Innovation, entrepreneurship; Entrepreneurial management; International management and international business; General management and strategy; Product management and pricing; Choice of distribution channels; Fashion, telecommunication and mobile phone; Strategy implementation; Competition and competitive strategy; Industry analysis; New product category
Abstract: This case study is situated in the mobile communication devices industry and presents the launch of a new mobile phone brand of Germany’s Siemens AG, under the brand name Xelibri, in 2002. Xelibri‘s objective was to develop a fashion-based value proposition in the mobile phone market. The story is centered on 34-year-old George Appling, President of Xelibri, who had been hired from McKinsey & Company to conceive a comprehensive strategy for creating a new product category in the saturated mobile phone market. At the time of the case, first steps to introduce this new product category have already been taken, while other issues, such as pricing, are open for discussion and shall be resolved by the students. To provide them with background information, the case study gives a description of the development of the mobile phone market and Siemens' position in it. It also gives an overview of the importance of Xelibri's performance for Siemens' mobile phone business and explains the initial steps to set up the new

Source: ecch
  Add   View  21 pp.  Case
Kaufmann, L; Clemens, F; Hagen, H; Hedderich, F; Sassmann, H
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: E303-074-1 Language: Spanish
Category: Strategy and General Management Data source: Field research
Product Year: 2003
Geo location: Germany Industry: Mobile communication device industry Size: Euros 84,016 million net sales, 426,000 employees Timing: 2003
Topics: Marketing; Brand management and branding; Europe, Germany market entry; Innovation, entrepreneurship; Entrepreneurial management; International management and international business; General management and strategy; Product management and pricing; Choice of distribution channels; Fashion, telecommunication and mobile phone; Strategy implementation; Competition and competitive strategy; Industry analysis; New product category
Abstract: This is a Spanish translation of the case ’303-074-1‘. This case study is situated in the mobile communication devices industry and presents the launch of a new mobile phone brand of Germany's Siemens AG, under the brand name Xelibri, in 2002. Xelibri's objective was to develop a fashion-based value proposition in the mobile phone market. The story is centered on 34-year-old George Appling, President of Xelibri, who had been hired from McKinsey & Company to conceive a comprehensive strategy for creating a new product category in the saturated mobile phone market. At the time of the case, first steps to introduce this new product category have already been taken, while other issues, such as pricing, are open for discussion and shall be resolved by the students. To provide them with background information, the case study gives a description of the development of the mobile phone market and Siemens' position in it. It also gives an overview of the importance of Xelibri's performance for Siemens' mobile phone bu

Source: ecch
   XELOR: CAREER MANAGEMENT IN FLAT ORGANIZATIONS
  Add   View  10 pp.  Case
Bagdadli, S
Publisher: SDA Bocconi
Distributor: ecch (www.ecch.com) Reference: 405-040-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 2005
Geo location: Italy Industry: Food and beverage Size: Approximately 600 employees Timing: 1998
Topics: HRM (human resource management); Career (lateral); Plateau; Flat organisations; Skill development; Compensation; Broad banding; Turnover
Abstract: Xelor?s human resource (HR) managers are faced with a big problem. After conspicuous restructuring and delayering, the company?s top managers are coming to terms with the phenomenon of career plateau. HR managers fear a potential increase in voluntary turnover and moreover those few vacancies that do indeed exist cannot be filled with internal managers, since being in a flat structure managers have not had the opportunity to develop those skills needed to fill first and second level layers. You are one of the HR managers and have to solve these three problems, as an alternative, you are one of the plateaued managers and have to help the HR department solve the problem: (1) career plateauing; (2) development of skills in flat organisations; and (3) potential increase in turnover. The case develops in 1998, right after the restructuring has taken place. Although the company is now improving its economic results, there is not much time left to come up with solutions for high performing plateaued managers. Most of them want to know what their prospects will be in the company and whether or not to remain for an extended period of time.

Source: ecch
   XenSource
  Add   View  30 pp.  Case
Author(s): Leslie, Mark
Publication Date: 08/09/2007 Revision Date: 06/25/2008
Product Type: Case
Publisher: Stanford University
HBS Number: E267
Geographic Setting: Washington; Silicon Valley; United Kingdom
Subjects: Pricing strategy; Sales strategy; Start-ups; Open source software; Software development; Virtual environments
Academic Discipline: Operations management
Supplementary Materials: Case, (E267B), 1p, by Mark Leslie; Supplement, (E267C), 1p, by Mark Leslie, Katherine Rudolph-Bose; Case Teaching Note, (E267TN), 6p, by Mark Leslie
Product Description: After significant changes in management, strategic direction and product focus, XenSource, a virtualization software start-up that relies on open source code, faces key decisions regarding the pricing and packaging of its products, a challenge which is compounded by two additional factors: the tension with all of the trappings of open source and the objective to catch / overtake the established incumbent, VMware.

Source: Harvard
  Add   View  30 pp.  Case
Author(s): Leslie, Mark
Publication Date: 08/09/2007 Revision Date: 06/25/2008
Product Type: Case
Publisher: Stanford University
HBS Number: E267
Geographic Setting: Washington; Silicon Valley; United Kingdom
Subjects: Pricing strategy; Sales strategy; Start-ups; Open source software; Software development; Virtual environments
Academic Discipline: Operations management
Supplementary Materials: Case, (E267B), 1p, by Mark Leslie; Supplement, (E267C), 1p, by Mark Leslie, Katherine Rudolph-Bose; Case Teaching Note, (E267TN), 6p, by Mark Leslie
Product Description: After significant changes in management, strategic direction and product focus, XenSource, a virtualization software start-up that relies on open source code, faces key decisions regarding the pricing and packaging of its products, a challenge which is compounded by two additional factors: the tension with all of the trappings of open source and the objective to catch / overtake the established incumbent, VMware.

Source: Harvard
   XenSource (B)
  Add   View  1 pp.  Case
Author(s): Leslie, Mark
Publication Date: 06/25/2008 Revision Date: 09/30/2009
Product Type: Case
Publisher: Stanford University
HBS Number: E267B
Geographic Setting: California; United Kingdom
Subjects: Market planning strategy; Marketing strategy; Start-ups; Open source software
Academic Discipline: General management
Supplementary Materials: Supplement, (E267C), 1p, by Mark Leslie, Katherine Rudolph-Bose; Case Teaching Note, (E267TN), 6p, by Mark Leslie
Product Description: After significant changes in management, strategic direction and product focus, XenSource, a virtualization software start-up that relies on open source code, faces key decisions regarding the positioning and packaging of its products, a challenge which is compounded by two additional factors: (1) the tension with the open source element and how to best go to market with that element and (2) the start-up’s objective to catch / overtake the established incumbent in the virtualization space, VMware.

Source: Harvard
   XenSource (C)
  Add   View  1 pp.  Case
Author(s): Leslie, Mark; Rudolph-Bose, Katherine
Publication Date: 06/25/2008 Revision Date: 09/30/2009
Product Type: Supplement
Publisher: Stanford University
HBS Number: E267C
Geographic Setting: Washington; Silicon Valley; United Kingdom
Subjects: Pricing strategy; Sales strategy; Start-ups; Open source software; Software development; Virtual environments
Academic Discipline: Operations management
Supplementary Materials: Case Teaching Note, (E267TN), 6p, by Mark Leslie
Product Description: After significant changes in management, strategic direction and product focus, XenSource, a virtualization software start-up that relies on open source code, faces key decisions regarding the positioning and packaging of its products, a challenge which is compounded by two additional factors: (1) the tension with the open source element and how to best go to market with that element and (2) the start-up’s objective to catch / overtake the established incumbent in the virtualization space, VMware.

Source: Harvard
   XEROX (HONG KONG): SALES ACTIVITY MANAGEMENT PROCESS (A)
  Add   View  25 pp.  Case
Newson EFP; Zhao M
The sales director of Xerox (Hong Kong) has a vision to transform sales force management processes which would require radical changes to both the organization and the information technology infrastructure. The design includes a company-widedatabase to be available to the sales force by remote access through Intranet/Internet. From this database the sales force could manage their territory using notebook computers while travelling, working at client sites, sitting in meetings, ortalking on the phone. At the time of sale, they could check inventory, quote prices, notify delivery or service schedules, and make billing arrangements. Successful implementation of the plan requires the sales director to overcome financialconstraints, ingrained habits, traditional cultural values, an inadequate information technology infrastructure, and the effects of the change beyond the sales organization. The purpose of this case is to present the challenges of planning andimplementing a major technology initiative in a cross-cultural setting. The student is expected to outline an implementation plan. A (B) case is available as a follow-up, case 9B00E002. Industry: Electric & Electronic Equipment Supplies Issues: Computer System Implementation, Generating Profit from New Technology, Information Systems, Decision Support Systems Location: Hong Kong Size: Large organization Year of event: 1997 Level: Undergraduate/MBA Revised: Ivey #: 9A99E015

Source: Ivey
   XEROX (HONG KONG): SALES ACTIVITY MANAGEMENT PROCESS (B)
  Add   View  6 pp.  Case
Newson EFP; Yuan P
Xerox Hong Kong had implemented two IT projects. Critical Business Information was being rolled out by the sales and marketing department for sales activity management. While the director of office systems operations was encouraged by theimprovement in the quality of information and its usefulness in planning and reporting sales activities, he also realized that significant effort would be required for Xerox Hong Kong to fully embrace the digital management system. This is afollow-up to Xerox (Hong Kong): Sales Activity Management Process (A), case 9A99E015. Industry: Electric & Electronic Equipment Supplies Issues: Information System Design, Computer System Implementation, Managing Implementation, Organizational Change Location: Hong Kong Size: Large organization Year of event: 1999 Level: Undergraduate/MBA Revised: Ivey #: 9B00E002

Source: Ivey
   Xerox and Fuji Xerox
  Add   View  29 pp.  Case
Author(s): Gomes-Casseres, Benjamin; McQuade, Krista
Publication Date: 02/15/1991 Revision Date: 12/08/1992
Product Type: Case (Field)
Product Description: Describes the growth and development of Fuji Xerox, Xerox’s joint venture in Japan, and the evolving relationship between Fuji Xerox and Xerox. Focuses on the technological development of Fuji Xerox, and on the contributions that Fuji Xerox has made to Xerox‘s competitive position worldwide. Presents a number of options for modifying the relationship between Xerox and Fuji Xerox in the future, when the two firms will face increasingly serious competition from global competitors. Fuji Xerox is a $4 billion company and arguably one of the most successful joint ventures ever between an American and Japanese firm. In some ways the evolution of Fuji Xerox has been a microcosm of the broader United States-Japan relationship.
HBS Number: 9-391-156
Geographic Setting: Japan, United States Industry Setting: electronics (copiers)
Company Size: Fortune 500 Gross Revenues: $18 billion revenues
Event Year Start: 1962 Event Year End: 1990
Subjects: Competition; International business; International trade; Japan; Joint ventures; Technological change
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-794-007), 34p, by Benjamin Gomes-Casseres; Case Video, (9-792-514), 16 min, by Benjamin Gomes-Casseres; Case Video, (9-794-519), 8 min, by Benjamin Gomes-Casseres; Supplement (Library), (9-703-009), 4p, by Debora Spar, Benjamin Gomes-Casseres

Source: Harvard
  Add     34 pp.  Teaching Note
For use with 9-391-156
HBS Number: 5-794-007
Subjects: Competition; International business; International trade; Japan; Joint ventures; Technological change

Source: Harvard
   Xerox and Fuji Xerox, Update 2002
  Add   View  4 pp.  Case
Author(s): Spar, Debora; Gomes-Casseres, Benjamin
Publication Date: 08/05/2002
Product Type: Supplement (Library)
Product Description: Supplements the case. Must be used with: (9-391-156) Xerox and Fuji Xerox.
HBS Number: 9-703-009
Subjects: Competition; International business; International trade; Japan; Joint ventures; Technological change
Academic Discipline: Business & government

Source: Harvard
   Xerox Corp.: Leadership Through Quality (A)
  Add   View  24 pp.  Case
Author(s): Jick, Todd D.; Schlesinger, Leonard A.; Jo
Publication Date: 10/02/1989 Revision Date: 05/29/1996
Product Type: Case (Field)
Product Description: Describes the “Leadership Through Quality” effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox created and designed the strategy called ‘’Leadership Through Quality’‘ to change its basic culture and its performance on quality from 1983-86. May be used with: (9-492-045) Xerox Corp.: Leadership Through Quality (B); (9-492-046) Xerox Corp.: Leadership Through Quality (C).
HBS Number: 9-490-008
Geographic Setting: Stamford, CT Industry Setting: duplicators/copiers
Company Size: Fortune 500
Event Year Start: 1983 Event Year End: 1987
Subjects: Implementation; Management of change; Office equipment; Quality control
Academic Discipline: Human resources management
Supplementary Materials: Teaching Note, (5-491-106), 11p, by Todd D. Jick

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-490-008
HBS Number: 5-491-106
Subjects: Implementation; Management of change; Office equipment; Quality control

Source: Harvard
   Xerox Corp.: Leadership Through Quality (B)
  Add   View  7 pp.  Case
Author(s): Jick, Todd D.
Publication Date: 06/05/1992 Revision Date: 05/29/1996
Product Type: Case (Field)
Product Description: Provides an evaluation of the "Leadership Through Quality" effort at Xerox. The assessment includes both negative and positive factors based on extensive interviews and surveys. Based on this assessment, a plan of action is determined and presented which was endorsed by senior management. Students will be asked to consider whether these mid-course corrections are appropriate. Allows students to see how long major changes take to occur and how much effort is involved to sustain and deepen change. May be used with: (9-490-008) Xerox Corp.: Leadership Through Quality (A); (9-492-046) Xerox Corp.: Leadership Through Quality (C).
HBS Number: 9-492-045
Geographic Setting: Stamford, CTIndustry Setting: office equipmentCompany Size: Fortune 500Number of Employees: 100,000Gross Revenues: $14 billion revenues
Event Year Start: 1987Event Year End: 1987
Subjects: Office equipment; Organizational change; Quality control
Academic Discipline: Human resources management
Supplementary Materials: Teaching Note, (5-491-106), 11p, by Todd D. Jick

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-492-045
HBS Number: 5-491-106
Subjects: Office equipment; Organizational change; Quality control

Source: Harvard
   Xerox Corp.: Leadership Through Quality (C)
  Add   View  9 pp.  Case
Author(s): Jick, Todd D.
Publication Date: 06/05/1992 Revision Date: 05/29/1996
Product Type: Case (Field)
Product Description: Reveals the course of action that Xerox took after discovering that its Leadership Through Quality program had not met all expectations. Reinforces the message that change is an ongoing and continuous effort, and that companies never achieve all of their change goals. May be used with: (9-490-008) Xerox Corp.: Leadership Through Quality (A); (9-492-045) Xerox Corp.: Leadership Through Quality (B).
HBS Number: 9-492-046
Geographic Setting: Stamford, CT Industry Setting: Office furniture & equipment Company Size: Fortune 500 Number of Employees: 100,000 Gross Revenues: $14 billion revenues
Event Year Start: 1987 Event Year End: 1990
Subjects: Organizational change; Quality control
Academic Discipline: Human resources management

Source: Harvard
   Xerox Corp.: The Customer Satisfaction Program
  Add   View  23 pp.  Case
Author(s): Menezes, Melvyn A.J.; Serbin, Jon D.
Publication Date: 01/10/1991 Revision Date: 01/12/1993
Product Type: Case (Field)
Product Description: In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program, the success of the program to date, and the drive to achieve the corporate goals of customer satisfaction motivate this review. At Xerox customer satisfaction is the number one priority, ahead of return on assets (ROA) and market share. The case focuses on analyzing the strategic role of the customer satisfaction program, its goals, and the action steps for implementation. Also described are the customer satisfaction measurement system, the data analyses, and follow-up. To increase customer satisfaction and to drive the organization to higher levels of performance top management believes that Xerox should offer a satisfaction guarantee. Market research has been conducted on customer responses to four different types of guarantees. A decision has to be made regarding the type of guarantee to introduce.
HBS Number: 9-591-055
Geographic Setting: United States Industry Setting: copiers/office equipment
Company Size: Fortune 500 Gross Revenues: $17.6 billion revenues
Event Year Start: 1990 Event Year End: 1990
Subjects: Corporate strategy; Customer relations; Customer service; Marketing strategy; Office equipment
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-593-027), 22p, by John A. Quelch, Thomas J. Kosnik; Case Video, (9-592-506), 2 min, by Xerox Corp.

Source: Harvard
  Add     22 pp.  Teaching Note
For use with 9-591-055
HBS Number: 5-593-027
Subjects: Corporate strategy; Customer relations; Customer service; Marketing strategy; Office equipment

Source: Harvard
   Xerox Corp.: The Customer Satisfaction Program (A)
  Add   View  18 pp.  Case
Menezes, Melvyn A.J.; Serbin, Jon D.
A rewritten version of an earlier case, Xerox Corp.: The Customer Satisfaction Program. Does not provide an update and no new content is added. The new (A) and (B) case structure merely isolates the service guarantee issue.
HBS Number: 9-594-109 Type: Case (Field)
Publication Date: 02/23/1994
Geographic Setting: United States Industry Setting: copiers/office equipment
Company Size: Fortune 500 Gross Revenues: $17.6 billion revenues
Event Year Start: 1959 Event Year End: 1990
Subjects: Corporate strategy; Customer relations; Customer service; Marketing strategy; Office equipment

Source: Harvard
   Xerox Corp.: The Customer Satisfaction Program (B)
  Add   View  6 pp.  Case
Menezes, Melvyn A.J.; Serbin, Jon D.
A rewritten version of an earlier case, Xerox Corp.: The Customer Satisfaction Program. Does not provide an update and no new content is added. The new (A) and (B) case structure merely isolates the service guarantee issue.
HBS Number: 9-594-110 Type: Case (Field)
Publication Date: 02/23/1994
Geographic Setting: United States Industry Setting: copiers/office equipment
Company Size: Fortune 500 Gross Revenues: $17.6 billion revenues
Event Year Start: 1959 Event Year End: 1990
Subjects: Corporate strategy; Customer relations; Customer service; Marketing strategy; Office equipment

Source: Harvard
   XEROX CORPORATION (A)
  Add   View  11 pp.  Case
Carr, L P
Publisher: Babson College
Distributor: ecch (www.ecch.com) Reference: 195-003-1 Language: English
Category: Economics, Politics and Business Environment Data source: Field research
Product Year: 1992
Geo location: Global Industry: Office systems Size: US$14 billion Timing: 1992
Topics: Management control; Performance measurement; Role of the controller
Abstract: This case demonstrates the key role the management control system plays in the growth of a major multinational corporation. The link between the company culture and the control process creates an added value to the finance organization. The case shows how an effective control system works in a large organization. Specific complex control issues can be explored in depth. The case is intended to help define management control. It serves as an excellent contextual background to develop an array of control issues. The dynamics of the system and the flexibility of the measurements allow the management control process to facilitate organizational change.

Source: ecch
   XEROX CORPORATION (B)
  Add   View  6 pp.  Case
Carr, L P
Publisher: Babson College
Distributor: ecch (www.ecch.com) Reference: 195-004-1 Language: English
Category: Economics, Politics and Business Environment Data source: Field research
Product Year: 1992
Geo location: Global Industry: Office systems Size: US$14 billion Timing: 1992
Topics: Transfer pricing
Abstract: This case offers the opportunity to explore issues surrounding transfer pricing. Both the domestic and multinational transfer pricing systems for Xerox are presented. The case shows how the systems work and how conflicts are resolved. The link between performance measures and managing currency risk are explored. The case shows how Xerox uses transfer pricing in harmony with the corporate culture and the management control system. The students see how performance distortions are created and how managers manage transfer pricing.

Source: ecch
   Xerox Technology Ventures: January 1997
  Add   View  2 pp.  Case
Author(s): Lerner, Joshua
Publication Date: 02/19/1998 Revision Date: 04/10/1998
Product Type: Supplement (Library)
Product Description: Supplements Xerox Technology Ventures: March 1995. Must be used with: (9-295-127) Xerox Technology Ventures: March 1995.
HBS Number: 9-298-109
Geographic Setting: Industry Setting:
Subjects: Corporate governance; Corporate strategy; Development stage enterprises; Entrepreneurial finance; Financial management; Venture capital
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-298-152), 11p, by Joshua Lerner

Source: Harvard
  Add     11 pp.  Teaching Note
For use with 9-298-109
HBS Number: 5-298-152
Subjects: Corporate governance; Corporate strategy; Development stage enterprises; Entrepreneurial finance; Financial management; Venture capital

Source: Harvard
   Xerox Technology Ventures: March 1995
  Add   View  25 pp.  Case
Lerner, Joshua
Robert Adams, president and CEO of Xerox Technology Ventures (XTV), confronts several changes in his organization. Established by the Xerox Corp. to invest in fledgling organizations, XTV is now being offered the opportunity to undertake buyouts of many of Xerox’s units. Teaching Purpose: To illustrate the opportunities and challenges that face corporate venturing operations.
HBS Number: 9-295-127 Type: Case (Field)
Publication Date: 3/17/1995 Revision Date: 3/29/1998
Geographic Setting: El Segundo, CA Industry Setting: venture capital Number of Employees: :3
Event Year Start: 1995 Event Year End: 1995
Subjects: Corporate governance; Corporate strategy; Development stage enterprises; Entrepreneurial finance; Financial management; Silicon Valley; Venture capital
Supplementary Materials: Supplement (Library), (9-298-109), 2p, by Joshua Lerner; Teaching Note, (5-298-152), 11p, by Joshua Lerner

Source: Harvard
  Add     11 pp.  Teaching Note
For use with 9-295-127
HBS Number: 5-298-152
Subjects: Corporate governance; Corporate strategy; Development stage enterprises; Entrepreneurial finance; Financial management; Silicon Valley; Venture capital

Source: Harvard
   Xerox: Book-In-Time
  Add   View  18 pp.  Case
Author(s): Rangan, V. Kasturi
Publication Date: 03/11/1999 Revision Date: 10/03/2002
Product Type: Case (Field)
Product Description: Describes the state of the book publishing industry and the potential for a new technology. Book-In-Time, developed at Xerox, can reduce the cost of printing “one” book dramatically. Combined with the possibilities of digital content storage and transmittal, the new technology has vast opportunities. Xerox needs a commercial plan. Teaching Purpose: To discuss the impact of technology on distribution value chain.
HBS Number: 9-599-119
Geographic Setting: United States Industry Setting: book publishing
Company Size: Fortune 500 Gross Revenues: $20 billion revenues
Event Year Start: 1999 Event Year End: 1999
Subjects: Distribution; Printing; Publishing industry; Technology
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-500-016), 6p, by V. Kasturi Rangan

Source: Harvard
  Add     6 pp.  Teaching Note
For use with 9-599-119
HBS Number: 5-500-016
Subjects: Distribution; Printing; Publishing industry; Technology

Source: Harvard
   Xerox: Design for the Environment
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Vietor, Richard H.K.; Murray, Fiona E.S.
In 1990, Xerox undertook an "Environmental Leadership Program" designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality management developed at Xerox in the 1980s. Under the new program, Xerox planned to design its products for complete reuse, remanufacturing, and recycling. This effort entailed a complete redesign of the company’s product-delivery system, from initial designs, to materials acquisition, to manufacturing, marketing, and after-sales service.
HBS Number: 9-794-022 Type: Case (Field)
Publication Date: 1/7/1994 Revision Date: 5/4/1995
Geographic Setting: United States Industry Setting: distributing media
Company Size: Fortune 500 Number of Employees: 99,000 Gross Revenues: $18 billion revenues
Event Year Start: 1990 Event Year End: 1990
Subjects: Environmental protection; Manufacturing strategy; Pollution control; Recycling; Total quality
Supplementary Materials: Teaching Note, (5-795-084), 10p, by Richard H.K. Vietor

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-794-022
HBS Number: 5-795-084
Subjects: Environmental protection; Manufacturing strategy; Pollution control; Recycling; Total quality

Source: Harvard
   Xerox: Outsourcing Global Information Technology Resources
  Add   View  32 pp.  Case
Author(s): Applegate, Lynda M.; Davis, Kevin
Publication Date: 04/04/1995 Revision Date: 06/03/2002
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 195158
Geographic Setting: United States
Event Year Start: 1993 Event Year End: 1993
Subjects: Innovation; Organizational change; Information & technology; Suppliers; Computer systems
Academic Discipline: General management
Supplementary Materials: Case Teaching Note, (196055), 13p, by Richard L. Nolan; Case Teaching Note, (196086), 4p, by F. Warren McFarlan
Product Description: In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox’s decision to outsource information technology.

Source: Harvard
  Add   View  32 pp.  Case
Author(s): Applegate, Lynda M.; Davis, Kevin
Publication Date: 04/04/1995 Revision Date: 06/03/2002
Product Type: Case (Field)
Product Description: In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox’s decision to outsource information technology.
HBS Number: 9-195-158
Geographic Setting: United States Industry Setting: copiers
Company Size: Fortune 500
Event Year Start: 1993 Event Year End: 1993
Subjects: Computer systems; Information technology; Innovation; Organizational change; Suppliers
Academic Discipline: General management
Supplementary Materials: Teaching Note, (5-196-055), 13p, by Richard L. Nolan; Teaching Note, (5-196-086), 4p, by F. Warren McFarlan

Source: Harvard
  Add     4 pp.  Teaching Note
For use with 9-195-158
HBS Number: 5-196-086
Subjects: Computer systems; Information technology; Innovation; Organizational change; Suppliers

Source: Harvard
   Xi’an International University: The Growth of Private Universities in China
  Add   View  23 pp.  Case
Author(s): Kirby, William C.; Shih-Ta Chen, Michael ; Manty, Tracy Yuen; Wong, Keith Chi-ho
Publication Date: 01/19/2009
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 309074
Geographic Setting: China Gross Revenue: US $40 million
Event Year Start: 2008 Subjects: Expansion; Business growth; Growth strategy
Academic Discipline: General management
Supplementary Materials: Case Teaching Note, (310109), 3p, by F. Warren McFarlan
Product Description: Huang Teng founded Xi’an International University (XAIU) as a private institute of higher education in 1992. Throughout its ensuing years, the school filled a niche and met the demand of students who did not test into one of China‘s public institutions. In 2008, it was seeking to grow by aggressively pursuing opportunities in other provinces and municipalities. Huang's plan was to franchise his university throughout China. However, in pursuing this strategy in Beijing, Shanghai and Guangzhou, China's largest cities, Huang was not receiving warm responses. Local officials feared XAIU would jeopardize the survival of locally-run, private universities, and competition among private universities was heating up as institutions from the United Kingdom and Hong Kong partnered with public universities to form joint-ventured “independent colleges.” Buoyed by the success of XAIU, Huang was confident that despite these setbacks, his franchise model would work. But was an alternative plan of expanding into second or third tier cities compromising too much of the groundwork that had already been laid, would it jeopardize XAIU's funding opportunities, and finally, would it hurt the academic quality and integrity XAIU had built up at home?

Source: Harvard
   XIANGYANG MARKET
  Add   View  8 pp.  Case
Author(s): Li, Wei; Yuan, Jean
Darden ID: UVA-BP-0487
Published: 10/4/2005
Copyright Year: 2005
Subject Area: Business Policy
Keywords: Bazaars Markets Information Efficiency Bargaining Intellectual property rights
Abstract: Xiangyang Market, located at the center of the shopping district in the trendy former French concession in Shanghai, is one of the city’s prime shopping venues and a must-see tourist destination. Considered a shoppers‘ paradise by many foreign visitors, this open-air bazaar is known for the incredible deals on quality knockoffs of designer products. This case first describes the history that led to its development. It then gives an account of the shopping experience of a couple of American tourists, giving details of their discoveries and bargaining sessions in the market. It concludes with a description of the future of the market, highlighting the concerns about protection of intellectual property rights as well as competition from traditional retailers in Shanghai. The case can be used to teach the economics of markets under asymmetric information, bargaining and negotiation, and intellectual property rights. It can also be used in finance to teach market efficiency or in consumer marketing.

Source: Darden
  Add   View  8 pp.  Case
Author(s): Li, Wei; Yuan, Jean
Darden ID: UVA-BP-0487
Published: 10/4/2005
Copyright Year: 2005
Subject Area: Business Policy
Keywords: Bazaars Markets Information Efficiency Bargaining Intellectual property rights
Abstract: Xiangyang Market, located at the center of the shopping district in the trendy former French concession in Shanghai, is one of the city’s prime shopping venues and a must-see tourist destination. Considered a shoppers‘ paradise by many foreign visitors, this open-air bazaar is known for the incredible deals on quality knockoffs of designer products. This case first describes the history that led to its development. It then gives an account of the shopping experience of a couple of American tourists, giving details of their discoveries and bargaining sessions in the market. It concludes with a description of the future of the market, highlighting the concerns about protection of intellectual property rights as well as competition from traditional retailers in Shanghai. The case can be used to teach the economics of markets under asymmetric information, bargaining and negotiation, and intellectual property rights. It can also be used in finance to teach market efficiency or in consumer marketing.

Source: Darden
   Xilinx, Inc. (A)
  Add   View  18 pp.  Case
Author(s): DeLong, Thomas J.; Darwall, Christina
Publication Date: 06/12/2003 Revision Date: 01/25/2006
Product Type: Case (Field)
Product Description: Is it possible to create a great business and a company? Wim Roelandts sets out, in the context of Xilinx, to create a high-performance organization without sacrificing the human dimension. Roelandts experiences additional pressure when the company is affected by a downturn in business.
HBS Number: 9-403-136
Geographic Setting: California Industry Setting: Semiconductor industry Number of Employees: 2,600 Gross Revenues: $1 billion revenues
Event Year Start: 2001 Event Year End: 2001
Subjects: Downsizing; Human resources management; Organization; Organizational change; Organizational design; Organizational structure; Restructuring
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Supplement (Field), (9-403-137), 6p, by Thomas J. DeLong, Christina Darwall

Source: Harvard
   Xilinx, Inc. (B)
  Add   View  6 pp.  Case
Author(s): DeLong, Thomas J.; Darwall, Christina
Publication Date: 06/12/2003 Revision Date: 01/25/2006
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-403-136) Xilinx, Inc. (A).
HBS Number: 9-403-137
Subjects: Downsizing; Human resources management; Organization; Organizational change; Organizational design; Organizational structure; Restructuring
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   XINYU’S FIRST YEAR AT IVEY (A)
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Author(s): Bryant MJ; Gu X
Description: A first year international student must determine how to handle a situation that occurred during class. Discussed is the importance of class contribution and active participation in the learning process, particularly for international students.Also outlined is the role of faculty as part of the learning process and the role of individual preparation. Two supplements, Xinyu’s First Year at Ivey (B), product number 9B02M026 and Xinyu‘s First Year at Ivey (C), product 9B02M027 are available.
Ivey Number: 9B02M025
Publication Date: 4/2/2003 Revision Date: 7/18/2003
Industry Setting: Educational Services
Event Year Start: 2002
Subjects: Class Contribution; Role of Student in Learning; Learning Teams; Support Groups
Level of Difficulty: MBA

Source: Ivey
   XINYU’S FIRST YEAR AT IVEY (B)
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Author(s): Bryant MJ; Gu X
Description: This supplement to Xinyu’s First Year at Ivey (A), product number 9B02M025, follows a first year international student‘s progress in becoming familiar with the skills needed for effective learning with the focus on preparing for exams.
Ivey Number: 9B02M026
Publication Date: 4/2/2003
Industry Setting: Educational Services
Event Year Start: 2002
Subjects: Class Contribution; Role of Student in Learning; Learning Teams; Support Groups
Level of Difficulty: MBA

Source: Ivey
   XINYU’S FIRST YEAR AT IVEY (C)
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Author(s): Bryant MJ; Gu X
Description: This supplement to Xinyu’s First Year at Ivey (A), product number 9B02M025, and Xinyu‘s First Year at Ivey (B), product number 9B02M026, a first year international student comes to terms with the learning process.
Ivey Number: 9B02M027
Publication Date: 4/2/2003
Industry Setting: Educational Services
Event Year Start: 2002
Subjects: Class Contribution; Role of Student in Learning; Learning Teams; Support Groups
Level of Difficulty: MBA

Source: Ivey
   XL FOODS LTD. BEEF DIVISION
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Author(s): Haywood-Farmer JS; Latimer B
Description: The vice-president of operations at XL Foods, has just returned from a management course where he learned a lot about Japanese manufacturing techniques. Wayne wonders how XL Foods can achieve some of the just-in-time benefits. The case describesthe production flow at the three connected XL Foods processing plants. Students must decide what just-in-time is, evaluate XL Foods against those characteristics, and develop some steps that Wayne Proceviat and XL Foods could take. This case shouldbe used in conjunction with a suitable reading on just-in-time delivery.
Ivey Number: 9A89D019
Publication Date: 1/1/89 Revision Date: 4/19/2003
Geographic Setting: Canada
Industry Setting: Food and Kindred Products
Company Size: Medium organization
Event Year Start: 1989
Subjects: Just-in-Time; Inventory Planning/Control; Operations Analysis; Assembly Line
Level of Difficulty: Undergraduate/MBA

Source: Ivey
   XM Radio
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Source: Pinnacle
  Add   View  10 pp.  Teaching Note
Source: Pinnacle
   XM Satellite Radio (A)
  Added   View  25 pp.  Case
Author(s): Godes, David B.; Ofek, Elie
Publication Date: 07/14/2003 Revision Date: 03/01/2004
Product Type: Case (Field)
Product Description: XM Satellite Radio is a radically new way to listen to radio. Management must develop a marketing strategy to launch the firm and the category. A crucial aspect of the strategy is to determine which of two business models the company will pursue. Should it focus predominantly on charging customers a monthly subscription fee or on selling advertising time to advertisers? This decision is closely related to target market selection and to the choice of optimal price points for subscription fees and radio receivers. Market research commissioned by XM provides rich insights into these issues. In addition, XM management needs to figure out how to establish partnerships with the leading electronics manufacturers. A consideration of its market share and channel presence are essential to XM’s ultimate success integrating satellite radio into home and car audio systems. As it formulates its plan, XM needs to take into account the competitive landscape, primarily comprised of broadcast radio (AM and FM) that has been in existence for many years and is offered for free, as well as a second satellite radio provider (Sirius). Teaching Purpose: To look at the marketing implications of business model selection for a new service as well the targeting and pricing challenges involved in launching a new category. Includes color exhibits. May be used with: (9-504-065) XM Satellite Radio (B).
HBS Number: 9-504-009
Geographic Setting: United States Industry Setting: radio
Event Year Start: 1997 Event Year End: 1998
Subjects: Broadcasting industry; Business models; Competition; Decision making; Marketing strategy; Pricing; Product introduction; Services; Technology
Academic Discipline: Marketing

Source: Harvard
  Add     21 pp.  Teaching Note
Author(s): Godes, David B.; Ofek, Elie
Publication Date: 04/07/2004
Product Type: Teaching Note
Product Description: Teaching Note to (9-504-009) and (9-504-065). Must be used with: (9-504-009) XM Satellite Radio (A); (9-504-065) XM Satellite Radio (B).
HBS Number: 5-504-082
>Academic Discipline: Marketing

Source: Harvard
   XM Satellite Radio (B)
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Author(s): Godes, David B.; Ofek, Elie
Publication Date: 01/05/2004 Revision Date: 03/01/2004
Product Type: Color Case
HBS Number: 504065
Subjects: Business models; Competition; Decision making; Marketing strategy; Pricing; Product introduction; Services; Technology
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (504082), 21p, by David B. Godes, Elie Ofek
Product Description: An abstract is not available for this product. May be used with: (504009) XM Satellite Radio (A).

Source: Harvard
  Add   View  8 pp.  Case
Author(s): Godes, David B.; Ofek, Elie
Publication Date: 01/05/2004 Revision Date: 03/01/2004
Product Type: Color Case
Product Description: XM Radio has beaten its rival, Sirius, to market and has become the first source for satellite radio. Documents major aspects of XM Radio’s launch strategy, including the ads it used. Early reports from partners and consumers are very positive. If nothing else, XM Radio has proven that people will pay for radio. Nonetheless, its performance has revealed that the market for this product is not exactly what the company might have thought. Provides data that allow students to rethink the initial strategy in light of this fact. Allows the class now to view the problem from the perspective of the industry leader. Teaching Purpose: To examine business model selection, new product launch strategy, pricing, and marketing strategy. Includes color exhibits. May be used with: (9-504-009) XM Satellite Radio (A).
HBS Number: 9-504-065
Industry Setting: radio
Event Year Start: 2002 Event Year End: 2002
Subjects: Broadcasting industry; Business models; Competition; Decision making; Marketing strategy; Pricing; Product introduction; Services; Technology
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-504-082), 21p, by David B. Godes, Elie Ofek

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-504-065
HBS Number: 5-504-082
Subjects: Broadcasting industry; Business models; Competition; Decision making; Marketing strategy; Pricing; Product introduction; Services; Technology

Source: Harvard
   XSCAPE: BUILDING A DESTINATION
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Voss, C; Gerbeau, P; Voss, B
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 606-042-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2006
Geo location: UK Industry: Leisure
Topics: Service; Leisure; Experience; Operations strategy; Retail
Abstract: This case describes the situation and challenges facing PY Gerbeau as he sets out to transform Xscape from an interesting but unprofitable leisure centre into a vibrant and profitable destination. The case focuses on the nature of destinations, the management challenges of turnaround, and the creation of new business models in the property business.

Source: ecch
   XTRICAN CO-PROMOTION TEAM: EVERYDAY DECISION MAKING IN A STRATEGIC ALLIANCE
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Author(s): Anonymous, Anonymous; Isabella, Lynn A.
Darden ID: UVA-OB-0815
Published: 5/21/2004
Copyright Year: 2004
Subject Area: Accounting and Control
Keywords: decision making; conflict management; strategic alliance
Teaching Note: UVA-OB-0815TN
Abstract: This case describes the everyday decisions made by an alliance team. The case focuses on a budgetary decision where the two parties are $100 million apart, and describes the prior decisions of which each partner is clearly aware. Weighing partnership needs against individual company needs is one of the critical concerns manifested.

Source: Darden
  Add   View  15 pp.  Case
Author(s): Anonymous, Anonymous; Isabella, Lynn A.
Darden ID: UVA-OB-0815
Published: 5/21/2004
Copyright Year: 2004
Subject Area: Accounting and Control
Keywords: decision making; conflict management; strategic alliance
Teaching Note: UVA-OB-0815TN
Abstract: This case describes the everyday decisions made by an alliance team. The case focuses on a budgetary decision where the two parties are $100 million apart, and describes the prior decisions of which each partner is clearly aware. Weighing partnership needs against individual company needs is one of the critical concerns manifested.

Source: Darden
  Add   View  11 pp.  Teaching Note
Darden ID: UVA-OB-0815TN

Source: Darden
  Add   View  11 pp.  Teaching Note
Darden ID: UVA-OB-0815TN

Source: Darden
   XUMA
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Author(s): McAfee, Andrew; Herman, Kerry
Publication Date: 04/20/2001 Revision Date: 03/13/2003
Product Type: Case (Field)
HBS Number: 9-601-170
Geographic Setting: California Industry Setting: software Company Size: start-up Number of Employees: 100 Gross Revenues: $20 million revenues
Event Year Start: 1999 Event Year End: 1999
Subjects: Business to business; Consulting; Enterprise systems; Internet; Outsourcing; Silicon Valley; Software
Academic Discipline: Operations management
Supplementary Materials: Teaching Note, (5-603-033), 13p, by Andrew McAfee, Sarah Macgregor
Product Description: XUMA is a Silicon Valley start-up that builds customized eBusiness software suites for its corporate clients. This market is crowded with large players including the major consulting and systems integration companies. To date, building these suites has been a very labor intensive process, which starts essentially from scratch with each new customer. As a result, the suites are expensive and time-consuming to develop, and the companies that construct them function largely as “body shops.” XUMA is attempting a very different approach. Its founders believe that the software components that make up eBusiness suites have become much like the hardware components that make up a computer; self-contained, modular, and easy to interconnect. They therefore seek to make XUMA an “assembly line” for eBusiness solutions, putting together these components (using proprietary software “glue”) rapidly and cheaply. If they succeed at this, they will have divorced the price they can charge for their solutions from the cost of building them. Teaching Purpose: Poses the fundamental question of whether software, in the era of the Internet, can be assembled the way most physical products have been assembled since the Industrial Revo

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-601-170
HBS Number: 5-603-033
Subjects: Business to business; Consulting; Enterprise systems; Internet; Outsourcing; Silicon Valley; Software

Source: Harvard
   XXI CENTURY AIRBUS: LIVING THROUGH YESTERYEARS CONTRADICTIONS
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de Sa, L — Lean Development Structure
Tournut, J — Toulouse Business School

Distributor: ecch (www.ecch.com) Reference: 408-019-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Published sources
Product Year: 2008
Geo location: Europe (France, Germany, UK) Industry: Aerospace Size: 57,000 employees Timing: 2006-2007
Topics: Multinational management; Corporate governance; Ethics; Corporate culture; Corporate integration; Management incentives; Leadership; Organisational architecture; Organisational behaviour; Talent and resources; Politics and business
Abstract: After a record order intake year in 2005, 2006 was prone to be a fine year in the aerospace industry, and especially for Airbus and its mother company EADS (European Aerospace & Defence and Space Company). However, events in 2006 suddenly changed this European champion, courted and praised by all Western European politicians and beyond, into a company entangled in corporate scandals, apparently not able to co-ordinate internally and having inflicted on shareholders a massive stock hit by at minimum 30%. Scandals ranged from: (1) strange political affairs namely in the Clearstream case; (2) power struggles for the top job resulting in bitter fights and resented executive and political behaviours; to (3) the exercise of stock-options by executives and senior management in what was apparently a massive insider-trading affair, directly or indirectly backed by some of the main founding countries’ governments. Critical failures in the ability to co-ordinate spiked in the A380 programme as it developed more than 2 years delay to deliveries. This resulted in a 3 billion euros immediate hit on the 2006 EADS bottomline, turning a 10% profit margin company into a loss-making one. The payback threshold for the A380 programme business case doubled. T

Source: ecch
   Xyberspace Consulting, Inc.
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Author(s): Lynch, Luann J.
Darden ID: UVA-C-2152
Published: 11/15/2000
Copyright Year: 2000
Subject Area: Accounting and Control
Keywords: control systems; cost accounting; cost allocation
Teaching Note: UVA-C-2152TN
Abstract: Xyberspace Consulting, Inc., is reconsidering the allocation of the costs associated with its Training and Educational Services Group (TESG), a shared-services or support department to its user departments. Currently, the company uses a single departmental rate to allocate actual training costs to the user groups, using the user groups’ actual usage of TESG resources. The company is exploring whether it should allocate TESG fixed and variable costs separately, whether it should use budgeted or actual allocation rates, and whether it should allocate costs based on budgeted or actual usage. This case is intended to give students exposure to allocating shared-services or support-department costs, understanding the implications of different allocation strategies, and evaluating whether and how allocation systems can facilitate strategy implementation.

Source: Darden
  Add   View  9 pp.  Case
Author(s): Lynch, Luann J.
Darden ID: UVA-C-2152
Published: 11/15/2000
Copyright Year: 2000
Subject Area: Accounting and Control
Keywords: control systems; cost accounting; cost allocation
Teaching Note: UVA-C-2152TN
Abstract: Xyberspace Consulting, Inc., is reconsidering the allocation of the costs associated with its Training and Educational Services Group (TESG), a shared-services or support department to its user departments. Currently, the company uses a single departmental rate to allocate actual training costs to the user groups, using the user groups’ actual usage of TESG resources. The company is exploring whether it should allocate TESG fixed and variable costs separately, whether it should use budgeted or actual allocation rates, and whether it should allocate costs based on budgeted or actual usage. This case is intended to give students exposure to allocating shared-services or support-department costs, understanding the implications of different allocation strategies, and evaluating whether and how allocation systems can facilitate strategy implementation.

Source: Darden
  Add   View  10 pp.  Teaching Note
Darden ID: UVA-C-2152TN

Source: Darden
  Add   View  10 pp.  Teaching Note
Darden ID: UVA-C-2152TN

Source: Darden
   XYZ Corporation and Corporate Entrepreneurship
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Author(s): Venkataraman, S.
Darden ID: UVA-ENT-0079
Published: 2/9/2006
Copyright Year: 2006
Subject Area: Entrepreneurship and Innovation
Keywords: green business environment entrepreneurship
Abstract: After more than 40 years of focus on a single related technology platform, XYZ Corp. had begun trying to foster an entrepreneurial climate within the organization. Its goal? To develop vibrant new ventures through a program called “Growing Green Businesses.” As XYZ’s main product lines were becoming commoditized and several billion dollars in free cash flow became available, the timing seemed right for this new initiative. Yet efforts thus far have failed to create a robust portfolio of new businesses. How can management transform a highly successful, but large and somewhat reluctant Fortune 500 into a truly entrepreneurial firm?

Source: Darden