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   ’LACK OF RIGHT TO APPEAL‘: SKY CEMENT COMPANY LIMITED (SCCL)
  Add   View  3 pp.  Case
Javed, M — Air University
Bhatti, A — Air University

Distributor: ecch (www.ecch.com) Reference: 409-027-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 2009
Geo location: Pakistan Industry: Cement Size: 200 employees
Topics: 180 degree performance appraisal; Communication gap; Employee promotion; Cement industry
Abstract: This case is about Mr Imran who is employed as an Assistant Manager of Marketing in Sky Cement Company Limited (SCCL). A very hard working and devoted employee, he was not promoted in seven years of service in spite of his good record. Mr Imran applied to the general manager of marketing on the issue of his promotion. SCCL is following a 180 degree performance appraisal process, this performance evaluation is done once a year and feedback is not given to the concerned employees. They had no right of appeal against the assessment made by the immediate boss.

Source: ecch
   ’LIPATRADE‘ DIRECTOR'S DILEMMA A TRANSCULTURAL MANAGEMENT CASE
  Add   View  4 pp.  Case
Tavcar, M — ISKRA Commerce
Distributor: ecch (www.ecch.com) Reference: 490-001-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 1990
Geo location: Denmark Industry: Import and distribution Size: Small Timing: 1980
Topics: Bankruptcy; Career and career planning; Human resources; Job satisfaction; Management style; Leadership and authority; Subsidiaries
Abstract: The successful manager of a large Yugoslavian manufacturing company undertakes to manage a small trading subsidiary in Denmark. Due to lack of cultural adaptation he makes a series of mistakes, which bring the subsidiary to the verge of bankruptcy. The case is designed to enhance the understanding of cultural differences and of the need to adapt business strategy to a different environment.

Source: ecch
   A Leader’s Guide To Why People Behave The Way They Do
  Added   View  26 pp.  Case
Author(s): James G. Clawson
Description: This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.
Subjects: interpersonal relations; interpersonal behavior; relations;
Darden ID: OB-0744
Teaching Note: N/A

Source: Darden
   A Longer Vacation
  Add   View  13 pp.  Article
Asakawa, Jun
The new managing director of Yoshihira Heavy Industries proposes to implement a two-month vacation plan. Although finding volunteers for an initial vacation experiment is difficult, eventually a few come forward. Later many of the vacationers decide to defect from the company altogether. This was the result the director had in mind all along, as a way to deal with the middle management squeeze. At the story’s end, two commentators (one American, one Japanese) offer their perspectives on the issues.
HBS Number: 91302 Type: Harvard Business Review Article
Publication Date: 5/1/1991
Subjects: Employee benefits; International business; Japan; Management styles; Middle management; Personnel selection

Source: Harvard
   Cases
  Add   View  11 pp.  20. Lenovo’s Purchase of IBM‘s PC Division
Source: Dess-Lumpkin-Eisner
  Add   View  7 pp.  20. Lenovo’s Purchase of IBM‘s PC Division
Author(s): Young, Michael; Chen, Yuan Yi
Case Number: DLE5020
Publication Date: 2009 Revision Date: N/A
Event Year Start: 2001 Event Year End: 2009
Geographic Setting: International Industry Setting: Computers
Courses: Business; Management and Organization; Strategic Management
Course Sequence: Corporate-level Strategy; International Strategy
Subjects: Business Policy; Competitive Strategy; Asset Analysis; Corporate Culture; Product Development
Supplements: Teaching Note; PowerPoint Notes; Online Web Links; Excel
Description: Lenovo Computer, the largest PC manufacturer in China, acquired IBM Corporation’s PC division in May 2005. Was this acquisition the best way to expand in the international market, or would organic growth have been a better choice for this Chinese company?

Source: Dess-Lumpkin-Eisner
  Add   View  20 pp.  41. The Lincoln Electric Company, 1996
Author(s): Sharplin, Arthur; Seeger, John A.
Description: As The Lincoln Electric Company, a leading producer of arc-welding products famous for its happy workforce and Incentive Management System, celebrated its centennial in 1995 and went public the same year, growing discontent in the workforce and increased public scrutiny of employee bonuses lead management to question whether Lincoln’s famous pay system was consistent with the firm’s obligations to its public stockholders. This case focuses on the employee incentive program which brought thousands of managers to their headquarters every year for seminars, and also brought down the wrath of stockholders and ugly questions on policy from Business Week and the New York Times. The case also includes information leading to a discussion of whether Lincoln’s incentive bonus program would work in the company’s international factories where cultures, and therefore employee motivation, might be quite different from the U.S.A. Students might be interested to debate whether Lincoln’s pay schemes could survive rapid growth and globalization, and the changing U.S. employee environment.
Publication Date: 1997 Revision Date: 1997
Event Year Start: 1992 Event Year End: 1996
Geographic Setting: International Industry Setting: Manufacturing/Welding Equipment
Courses: Business/Management and Organization/Strategic Management/Organizational Behavior/Human Resource Management
Course Sequence: Strategic Leadership; Intellectuial Assets; International Strategy
Subjects: Business Policy; International Management; Leadership; Mission & Goals; Performance Management; Incentives; Corporate Culture; Country Culture; Employee Communication
Supplements: Teaching Note
Case Number: DLE3041

Source: Dess-Lumpkin-Eisner
  Add   View  20 pp.  41. The Lincoln Electric Company, 1996
Author(s): Sharplin, Arthur; Seeger, John A.
Description: As The Lincoln Electric Company, a leading producer of arc-welding products famous for its happy workforce and Incentive Management System, celebrated its centennial in 1995 and went public the same year, growing discontent in the workforce and increased public scrutiny of employee bonuses lead management to question whether Lincoln’s famous pay system was consistent with the firm’s obligations to its public stockholders. This case focuses on the employee incentive program which brought thousands of managers to their headquarters every year for seminars, and also brought down the wrath of stockholders and ugly questions on policy from Business Week and the New York Times. The case also includes information leading to a discussion of whether Lincoln’s incentive bonus program would work in the company’s international factories where cultures, and therefore employee motivation, might be quite different from the U.S.A. Students might be interested to debate whether Lincoln’s pay schemes could survive rapid growth and globalization, and the changing U.S. employee environment.
Publication Date: 1997 Revision Date: 1997
Event Year Start: 1992 Event Year End: 1996
Geographic Setting: International Industry Setting: Manufacturing/Welding Equipment
Courses: Business/Management and Organization/Strategic Management/Organizational Behavior/Human Resource Management
Course Sequence: Strategic Leadership; Intellectuial Assets; International Strategy
Subjects: Business Policy; International Management; Leadership; Mission & Goals; Performance Management; Incentives; Corporate Culture; Country Culture; Employee Communication
Supplements: Teaching Note
Case Number: DLE3041

Source: Dess-Lumpkin-Eisner
   L’eggs Products, Inc. (Condensed)
  Add   View  19 pp.  Case
Author(s): Star, Stephen H.
Publication Date: 03/03/1975 Revision Date: 04/29/1985
Product Type: Case (Field)
Product Description: Describes designing an advertising or promotion program to sustain the momentum on L’eggs successful market entry.
HBS Number: 9-575-090
Geographic Setting: United States Industry Setting: Hosiery Company Size: mid-size
Subjects: Advertising strategy; Apparel; Market research; Sales promotions; Test markets
Academic Discipline: Marketing

Source: Harvard
   L’Oréal Nederland B.V.: Product Introduction
  Add   View  12 pp.  Case
Frederick W. Langrehr The Dutch manager for the French L’Oreal firm must decide whether to introduce two beauty care product lines in the Netherlands. She asks her market manager to review their prior market research and to develop marketing mixes if he recommends the product launches. 1994
Source: North American Case Research Association Case Research Journal, Summer 1994, Volume 14, Issue 3.
Courses: International Business; Marketing Management
Topics:

Source: NACRA
  Add   View  9 pp.  Teaching Note
Source: NACRA
   L’Oreal of Paris: Bringing “Class to Mass” with Plenitude
  Add   View  37 pp.  Case
Author(s): Dolan, Robert J.
Publication Date: 10/23/1997
Product Type: Other
Product Description: L’Oreal‘s strategy is to “trickle down” technology over time from high-end outlets like department stores to mass markets, such as drugstores. The mass market brand Plenitude has become the market leader in France but sales in the United States has been such that even eight years after introduction the product continues to lose money. The case presents qualitative market research data to enable students to diagnose the problem and develop an action plan. Teaching Purpose: To discuss problem diagnosis and development of a full marketing plan to turnaround a situation. Includes color exhibits.
HBS Number: 9-598-056
Geographic Setting: France, United States Industry Setting: cosmetics Gross Revenues: $1 billion revenues
Event Year Start: 1996 Event Year End: 1996
Subjects: Consumer behavior; Cosmetics; Distribution channels; France; International business; Market research; Pricing; Product positioning
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-599-017), 15p, by Robert J. Dolan

Source: Harvard
  Add     15 pp.  Teaching Note
For use with 9-598-056
HBS Number: 5-599-017
Subjects: Consumer behavior; Cosmetics; Distribution channels; France; International business; Market research; Pricing; Product positioning

Source: Harvard
   L’OREAL (A): FIGHTING THE SHAMPOO BATTLE
  Add   View  25 pp.  Case
Franch, J — ESADE
Distributor: ecch (www.ecch.com) Reference: 501-011-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2001
Topics: Strategic vision; Competitive position; Strategic priorities; Global marketing vs multi-domestic marketing; Pan-European marketing; Entry strategies; Product and brand management
Abstract: This is the first of a two-case series (501-011-1 and 501-012-1). This case study discusses how L’Oreal decided to become a leader in the European shampoo market, a market that only a few years earlier had not been a company priority because competition was very much based on price and margins were too narrow. Elseve was L‘Oreal's shampoo brand leader in the French market and the challenge for the company was to make it a leader throughout Europe. The immediate issue of this case is to discuss the definition of strategic priorities in the international marketing of Elseve, one of the L'Oreal brands, while providing a global view of the European market. This case study is suitable for use very early in a course on International Marketing or Global Marketing, possibly in the second or third class, when dealing with the issue of international competitive marketing strategies. A video 'L'Oreal: A True Partnership' (501-011-3) is available to accompany the case series. This version contains colour exhibits. There is a multimedia version of this case series that can be used instead of the paper version '501-011-0'. **EFMD European Case Writing Competition Category Winner 2001**

Source: ecch
   L’OREAL (B): LOCALLY ADAPTING ELSEVE‘S GLOBAL STRATEGY
  Add   View  17 pp.  Case
Franch, J — ESADE
Distributor: ecch (www.ecch.com) Reference: 501-012-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2001
Geo location: Europe Industry: Cosmetics and toiletries Size: Global Timing: 1997-1998
Topics: Strategy implementation; Adaptation of a global strategy; Balancing global strategy and local demand; Cross-national management; Co-ordination headquarters-subsidiaries
Abstract: This is the second of a two-case series (501-011-1 and 501-012-1). The case study discusses the implementation of a global strategy in five different European markets -France, Germany, Italy, Spain and the UK- which are relevant to the case because they are the largest European markets, there are significant market and consumer differences between them, and L’Oreal and Elseve are in very different situations in each one of these markets. Case (B) is ideal for use in the closing session of a course in International Marketing or Global Marketing. Discussion would focus on how to implement global strategies in local markets and how to find a balance between global strategies and their adaptation to local markets and cultures. A video ‘L'Oreal: A True Partnership' (501-011-3) is available to accompany the case series. There is a multimedia version of the case series that can be used instead of the paper version '501-011-0'.

Source: ecch
   L’Oreal and the Globalization of American Beauty
  Add   View  28 pp.  Case
Author(s): Jones, Geoffrey G.; Kiron, David; Dessain, Vincent; Sjoman, Anders
Publication Date: 04/28/2005 Revision Date: 02/02/2006
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 805086
Geographic Setting: United States Gross Revenue: $15.5 billion revenues
Event Year Start: 2004 Event Year End: 2004
Subjects: Acquisitions; Business history; Globalization; International business; Entrepreneurship; Brands; Strategy formulation
Academic Discipline: Competitive strategy
Supplementary Materials: Case Teaching Note, (806162), 18p, by Geoffrey G. Jones
Product Description: Examines L’Oreal‘s acquisition of leading U.S. cosmetics brands, including Maybelline, Redken, and Kiehl's, and their subsequent renewal and globalization. Reviews the history of L'Oreal, now the world's largest cosmetics company, from its origins in France in 1907. The company entered the United States in 1953, and from 1990, expanded rapidly with the acquisition of U.S. brands, which were renewed and then taken international. Focuses on Kiehl's — since 1851, a quirky New York luxury brand — which L'Oreal acquired in 2000 and is now expanding globally. Shows how L'Oreal developed a portfolio of U.S. and European brands that are now sold globally. Explores the corporate strategy and marketing challenges facing consumer products firms as they globalize and how acquisitions can facilitate globalization.

Source: Harvard
  Add   View  28 pp.  Case
Author(s): Jones, Geoffrey G.; Kiron, David; Dessain, Vincent; Sjoman, Anders
Publication Date: 04/28/2005 Revision Date: 02/02/2006
Product Type: Case (Field)
Product Description: Examines L’Oreal‘s acquisition of leading U.S. cosmetics brands, including Maybelline, Redken, and Kiehl's, and their subsequent renewal and globalization. Reviews the history of L'Oreal, now the world's largest cosmetics company, from its origins in France in 1907. The company entered the United States in 1953, and from 1990, expanded rapidly with the acquisition of U.S. brands, which were renewed and then taken international. Focuses on Kiehl's — since 1851, a quirky New York luxury brand -- which L'Oreal acquired in 2000 and is now expanding globally. Shows how L'Oreal developed a portfolio of U.S. and European brands that are now sold globally. Explores the corporate strategy and marketing challenges facing consumer products firms as they globalize and how acquisitions can facilitate globalization.
HBS Number: 9-805-086
Geographic Setting: United States Industry Setting: Cosmetic Gross Revenues: $15.5 billion revenues
Event Year Start: 2004 Event Year End: 2004
Subjects: Acquisitions; Brands; Business history; Entrepreneurship; Globalization; International business; Strategy formulation
Academic Discipline: Competitive strategy

Source: Harvard
   L’Oreal of Paris: Bringing “Class to Mass” with Plenitude
  Add   View  37 pp.  Case
Author(s): Dolan, Robert J.
Publication Date: 10/23/1997
Product Type: Color Case
HBS Number: 598056
Geographic Setting: France; United States Industry Setting: Cosmetic Gross Revenues: $1 billion revenues
Event Year Start: 1996 Event Year End: 1996
Subjects: Consumer behavior; Distribution channels; International business; Market research; Pricing; Product positioning
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (599017), 15p, by Robert J. Dolan
Product Description: L’Oreal‘s strategy is to “trickle down” technology over time from high-end outlets like department stores to mass-markets, such as drugstores. The mass market brand Plenitude has become the market leader in France, but even eight years after introduction in the United States, the product continues to lose money. The case presents qualitative market research data to enable students to diagnose the problem and develop an action plan. Includes color exhibits.

Source: Harvard
   L’Oreal: Expansion in China
  Add   View  16 pp.  Case
Author(s): Tao, Zhigang; Dongya, Li
Publication Date: 04/11/2006
Product Type: Case (Field)
Publisher: University of Hong Kong
HBS Number: HKU570
Geographic Setting: China Industry Setting: Cosmetic
Subjects: Competitive environment; Emerging markets; Expansion; Growth strategy; International business; Mass markets; Mergers & Acquisitions
Academic Discipline: Competitive strategy
Supplementary Materials: Teaching Note, (HKU571), 6p, by Zhigang Tao, Li Dongya
Product Description: The world’s leading cosmetics companies are competing with — and buying — local cosmetics firms for a share of China‘s vanity cash. French cosmetics giant L'Oreal is grabbing a major share of the Chinese make-up market. The company recently announced its acquisition of Chinese cosmetic brand Yue-Sai. The surprising announcement came just 45 days after L'Oreal made a successful bid for Raystar Cosmetics (Shenzhen) Co. Ltd's skin-care brand, Mininurse, at the beginning of the year. L'Oreal has been very successful in China's high-end and middle-segment cosmetic markets. The recent two acquisitions, however, indicate that L'Oreal is focusing more on the mass market and shows its determination to step up the pace of its growth in China. It also indicates how red-hot the cosmetics trade has become in China. What competition is situation L'Oreal facing? How can L'Oreal retain its leading position in China? Is it through more acquisitions or improving on its own products? What will be the impact of the future tariff reduction? May be used with: (HKU413) China Cosmetics Industry 2005.

Source: Harvard
   L. Londell McMillan (A)
  Add   View  11 pp.  Case
Author(s): Bagley, Constance E.; Williams, DD
Publication Date: 02/22/2005
Product Type: Case (Field)
Product Description: On the plane back to New York City, L. Londell McMillan focused on the music on his headphones, the latest offering from his friend and long-time client, Prince Rogers Nelson — the artist known as “Prince.” McMillan and Prince had spent several days contemplating a strategy for the release of Musicology, Prince’s newest album-length recording. As McMillan reflected on their discussions, the infectious music on his headphones underscored the enormous commercial potential of this project. To realize the full value of that potential, however, McMillan would have to work with Prince to craft and execute a carefully developed plan to market and distribute the album.
HBS Number: 9-805-084
Geographic Setting: New York, NY Industry Setting: Entertainment industry Number of Employees: 20
Event Year Start: 2002 Event Year End: 2002
Subjects: Contracts; Distribution planning; Entertainment; Legal aspects of business; Marketing planning
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-806-144), 6p, by Constance E. Bagley

Source: Harvard
   L. S. STARRETT COMPANY
  Add   View  14 pp.  Case
Author(s): Hennessy, Peter R.; Hennessy, Peter R.
Darden ID: UVA-F-0673
Published: 3/28/1991
Revised: 2/1/1990
Copyright Year: 1985
Subject Area: Finance
Keywords: banking, loan evaluation; credit analysis; employee stock ownership; loan evaluation; diverse protagonist, female; valuation; diversity
Teaching Note: UVA-F-0673TN
Abstract: Should Wachovia Bank and Trust lend the ESOP of Starrett the money to purchase shares? The required tasks involve a standard credit analysis and the valuation of Starrett’s shares.

Source: Darden
  Add   View  14 pp.  Case
Author(s): Hennessy, Peter R.; Hennessy, Peter R.
Darden ID: UVA-F-0673
Published: 3/28/1991
Revised: 2/1/1990
Copyright Year: 1985
Subject Area: Finance
Keywords: banking, loan evaluation; credit analysis; employee stock ownership; loan evaluation; diverse protagonist, female; valuation; diversity
Teaching Note: UVA-F-0673TN
Abstract: Should Wachovia Bank and Trust lend the ESOP of Starrett the money to purchase shares? The required tasks involve a standard credit analysis and the valuation of Starrett’s shares.

Source: Darden
  Add   View  17 pp.  Teaching Note
Darden ID: UVA-F-0673TN

Source: Darden
  Add   View  17 pp.  Teaching Note
Darden ID: UVA-F-0673TN

Source: Darden
   L.A. Gear, Inc.
  Add     15 pp.  Case
Brentt Eads, Julius S. Brown L.A. Gear executives face the dilemma of whether to continue expansion both domestically and overseas or pursue a retrenchment strategy.
Source: Submitted by authors and selected for use by Pinnacle Editorial Board. Copyright 1991.
Courses: Advertising; Business Policy/Strategy; Entrepreneurship; Marketing
Topics:

Source: Pinnacle
  Add   View  21 pp.  Case
A.J. Almaney In 1990 investors became concerned that LA Gear was losing its appeal to young women. In 1991 and 1992, it lost $45 and $72 million. To enhance its credit rating, it arranged to have Trefoil Capital Investors acquire 34% of the company. Its internal operations underwent major restructuring and its retrenchment strategy was designed. Now L.A. Gear faces a questionable future.
Source: The Society for Case Research, Annual Advances in Business Cases, Fall 1994, Vol. 2, Issue 1. Copyright 1994.
Courses: Business Policy/Strategy
Topics:

Source: SOCCR
  Add     8 pp.  Teaching Note
Source: Pinnacle
  Add   View  8 pp.  Teaching Note
Source: SOCCR
   L.L. Bean Latin America
  Add   View  19 pp.  Case
Author(s): Cardona, Pablo; Araiza, Eduardo
Publication Date: 02/01/2000 Revision Date: 10/02/2000
Product Type: Case (Field)
Publisher: IESE University of Navarra
Product Description: Describes L. L. Bean’s first attempts to venture into the Latin American market and raises the question of how business values can be translated into what for the North American company was a very different cultural context.
HBS Number: IES088
Subjects: Clothing; Cross cultural relations; International business; Retailing
Academic Discipline: General management

Source: Harvard
   L.L. Bean, Inc.
  Add   View  13 pp.  Case
Author(s): Tucker, Frank L.
Publication Date: 08/20/1965 Revision Date: 12/10/1987
Product Type: Case (Field)
Product Description: Discusses the development and operations of a small manufacturing and mail order company doing $3 million sales. L.L. Bean operates in violation of most reasonable business principles, but it is profitable and growing.
HBS Number: 9-366-013
Geographic Setting: Freeport, ME Industry Setting: retail and mail order
Subjects: Buy or make decisions; Direct marketing; Non-store retailing; Planning; Public relations; Recreational equipment; Retailing
Academic Discipline: General management

Source: Harvard
   L.L. Bean, Inc.: Corporate Strategy
  Add   View  26 pp.  Case
Author(s): Takeuchi, Hirotaka; Merliss, Penny Pittma
Publication Date: 06/01/1981 Revision Date: 05/18/1988
Product Type: Case (Field)
Product Description: L.L. Bean, Inc., a Maine-based manufacturer and mail-order retailer of sporting goods and apparel, has grown from $3 million in sales (1967) to over $120 million (1980). Current projections predict an annual compounded growth of 25% through 1985. Management must decide how to achieve this growth: through mail order, by opening more retail stores, by increasing manufacturing operations, or by going international. In managing growth, the company president is determined to maintain the highly personal service, excellent product quality, and friendly, informal working environment which he considers key to the company’s popularity with customers and employees.
HBS Number: 9-581-159
Geographic Setting: United States Industry Setting: mail order retailing, sporting goods Gross Revenues: $120 million sales
Event Year Start: 1981 Event Year End: 1981
Subjects: Direct marketing; Distribution planning; Growth strategy; Recreational equipment; Retailing; Strategic planning
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-591-086), 10p, by Walter J. Salmon, David Wylie

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-581-159
HBS Number: 5-591-086
Subjects: Direct marketing; Distribution planning; Growth strategy; Recreational equipment; Retailing; Strategic planning

Source: Harvard
   L.L. Bean, Inc.: Item Forecasting and Inventory Management
  Add   View  5 pp.  Case
Author(s): Schleifer, Arthur , Jr.
Publication Date: 10/27/1992 Revision Date: 09/07/1993
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 893003
Geographic Setting: Maine Gross Revenue: $600 million revenues
Event Year Start: 1991 Event Year End: 1991
Subjects: Inventory management; Order processing; Forecasting; Managing uncertainty; Risk management; Direct marketing
Academic Discipline: Negotiations
Supplementary Materials: Case Teaching Note, (895057), 11p, by Arthur Schleifer
Product Description: L.L. Bean must make stocking decisions on thousands of items sold through its catalogs. In many cases, orders must be placed with vendors twelve or more weeks before a catalog lands on a customer’s doorstep, and commitments cannot be changed thereafter. As a result, L.L. Bean suffers annual losses of over $20 million due to stockouts or liquidations of excess inventory. Provides a context in which buying decisions that balance costs of overstocking and understocking when demand is uncertain are made and implemented on a routine basis.

Source: Harvard
  Add   View  5 pp.  Case
Author(s): Schleifer, Arthur, Jr.
Publication Date: 10/27/1992 Revision Date: 09/07/1993
Product Type: Case (Field)
Product Description: L.L. Bean must make stocking decisions on thousands of items sold through its catalogs. In many cases, orders must be placed with vendors twelve or more weeks before a catalog lands on a customer’s doorstep, and commitments cannot be changed thereafter. As a result, L.L. Bean suffers annual losses of over $20 million due to stockouts or liquidations of excess inventory. Provides a context in which buying decisions that balance costs of overstocking and understocking when demand is uncertain are made and implemented on a routine basis.
HBS Number: 9-893-003
Geographic Setting: Maine Industry Setting: direct marketing
Company Size: large Gross Revenues: $600 million revenues
Event Year Start: 1991 Event Year End: 1991
Subjects: Direct marketing; Forecasting; Inventory management; Uncertainty
Academic Discipline: Negotiations
Supplementary Materials: Teaching Note, (5-895-057), 11p, by Arthur Schleifer Jr.

Source: Harvard
  Add     11 pp.  Teaching Note
For use with 9-893-003
HBS Number: 5-895-057
Subjects: Direct marketing; Forecasting; Inventory management; Uncertainty

Source: Harvard
   L.L. Bean: A Search for Growth
  Add   View  20 pp.  Case
Author(s): Lal, Rajiv; Salmon, Walter J.; Weber, James
Publication Date: 03/31/2004
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 504080
Geographic Setting: United States; Maine Number of Employees: 6,000 Gross Revenue: $1.5 billion revenues
Event Year Start: 2003 Event Year End: 2003
Subjects: Catalogs
Academic Discipline: Competitive strategy
Product Description: In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades prior to 1996, sales growth averaged nearly 20% per year. In 1995, sales hit $1 billion, but stagnated for the next six years — growing at less than 2% annually. The company responded with a structural reorganization and investment in its Internet sales channel. In 2002 and early 2003, McCormick led an effort to reduce overhead and improve its internal systems, including the elimination of 1,000 jobs — which reduced year-round headcount by nearly 15%. After these initiatives, the company remained profitable and enjoyed a strong balance sheet, but sales growth remained near zero. Most significantly, between 2000 and 2002, L.L. Bean opened three retail stores in shopping malls outside Maine. McCormick viewed these three stores as the first of a chain of stores that would form a new selling channel and enable L.L. Bean to grow. Early results from the three new stores were below expectations; L.L. Bean spent significant time examining its retail store activities in an attempt to learn where it could improve. As the company began to apply those lessons in the stores, performance picked up, fueling McCormick’s optimism that L.L. Bean could grow with retail stores.

Source: Harvard
  Add   View  20 pp.  Case
Author(s): Lal, Rajiv; Salmon, Walter J.; Weber, James
Publication Date: 03/31/2004
Product Type: Case (Field)
HBS Number: 9-504-080
Geographic Setting: United States, Maine Industry Setting: catalog sales Number of Employees: 6,000 Gross Revenues: $1.5 billion revenues
Event Year Start: 2003 Event Year End: 2003
Subjects: Catalogs; Global Research Group; Growth strategy; Retailing
Academic Discipline: Competitive strategy
Product Description: In mid-2003, CEO Chris McCormick felt L.L. Bean was in a good position to begin to grow again. For nearly 90 years, the company had sold clothing and gear for outdoor enthusiasts through its catalogs and a single retail store in Freeport, Maine. In the three decades prior to 1996, sales growth averaged nearly 20% per year. In 1995, sales hit $1 billion, but stagnated for the next six years — growing at less than 2% annually. The company responded with a structural reorganization and investment in its Internet sales channel. In 2002 and early 2003, McCormick led an effort to reduce overhead and improve its internal systems, including the elimination of 1,000 jobs — which reduced year-round headcount by nearly 15%. After these initiatives, the company remained profitable and enjoyed a strong balance sheet, but sales growth remained near zero. Most significantly, between 2000 and 2002, L.L. Bean opened three retail stores in shopping malls outside Maine. McCormick viewed these three stores as the first of a chain of stores that would form a new selling channel and enable L.L. Bean to grow. Early results from the three new stores were below expectations; L.L. Bean spent significant time examining its retail store activities in an attempt to learn where it could improve. As the company began to apply those lessons in the stores, performance picked up, fueling McCormick’s optimism that L.L. Bean could grow wi

Source: Harvard
   LA COMPAGNIE GENERALE DES EAUX: THE DYNAMICS OF CORPORATE NETWORKING
  Add   View  29 pp.  Case
Assens, C — Universite de Rouen
Bouteiller, C — Reims Management School
Evans, D — Reims Management School

Distributor: ecch (www.ecch.com) Reference: 304-409-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2004
Geo location: Paris, France Industry: Water treatment Timing: 1990
Topics: Networks; Co-operative management; Integration; French management practices; De-centralised management; Balanced interdependence; Internal competition; Collaborative learning
Abstract: The case study focuses primarily on the workings of corporate networks. The dynamics of networking are dealt with in turn, from a global perspective and then from a more local setting. The global dynamics describe the historical stages of the creation of La Compagnie Generale des Eaux (later to become Vivendi) and enable us to understand the causes of the emergence of a network organisation and to underline the main traits of its structure and management. The local dynamics of networking are highlighted in the second part by the illustration of 5 practical cases. Each case allows us to better comprehend how, and to what extent, apparently conflicting principles such as the hierarchical relations between headquarters and subsidiary, internal competition and the defence of collective interests are applied. Teaching materials include the case study, a very detailed teaching note, a technical note (with slides) ’304-409-6‘ and a full bibliography.

Source: ecch
  Add   View  9 pp.  Technical note
Assens, C — Universite de Rouen
Bouteiller, C — Reims Management School
Evans, D — Reims Management School

Distributor: ecch (www.ecch.com) Reference: 304-409-6 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2004
Geo location: Paris, France Industry: Water treatment Timing: 1990
Topics: Networks; Co-operative management; Integration; French management practices; De-centralised management; Balanced interdependence; Internal competition; Collaborative learning
Abstract: This technical note is to accompany the case ’304-409-1‘. The abstract of the case is as follows: The case study focuses primarily on the workings of corporate networks. The dynamics of networking are dealt with in turn, from a global perspective and then from a more local setting. The global dynamics describe the historical stages of the creation of La Compagnie Generale des Eaux (later to become Vivendi) and enable us to understand the causes of the emergence of a network organisation and to underline the main traits of its structure and management. The local dynamics of networking are highlighted in the second part by the illustration of 5 practical cases. Each case allows us to better comprehend how, and to what extent, apparently conflicting principles such as the hierarchical relations between headquarters and subsidiary, internal competition and the defence of collective interests are applied. Teaching materials include the case study, a very detailed teaching note, a technical note (with slides) and a full bibliography.

Source: ecch
   La Grande Alliance-Restaurant Francaise
  Add     8 pp.  Teaching Note
For use with 9-175-266
HBS Number: 5-191-135
Subjects: Pricing strategy; Restaurants; Services

Source: Harvard
   LA HACIENDA DEL SOL
  Add   View  12 pp.  Case
Author(s): Elizabeth M.A. Grasby; Neeta Khera
Publication Date: 6/14/2005 Revision Date: 4/29/2008
Product Type: Case
Teaching Note: 8B05A11
Ivey ID: 9B05A011
Geographic Setting: Mexico Industry Setting: Hotels, Rooming Houses, Camps Size: Medium Year of Event: 2004 Level of Difficulty: 1 - Introductory
Subjects: Market Strategy; Consumer Analysis; Pricing Strategy; Break-Even Analysis
Major Disciplines: International; Marketing
Product Description: The vice-president of a resort hotel in San Felipe, Mexico must deal with low winter sales levels. Students will gain experience in assessing the current marketing strategy, analyzing the fit of a new opportunity, making pricing decisions, designing a promotional campaign and calculating market share; and receive practice in using breakeven analysis and in analyzing an opportunity from both a qualitative and quantitative standpoint.

Source: Ivey
  Add   View  12 pp.  Case
Author(s): Elizabeth M.A. Grasby; Neeta Khera
Publication Date: 6/14/2005 Revision Date: 4/29/2008
Product Type: Case
Teaching Note: 8B05A11
Ivey ID: 9B05A011
Geographic Setting: Mexico Industry Setting: Hotels, Rooming Houses, Camps Size: Medium Year of Event: 2004 Level of Difficulty: 1 - Introductory
Subjects: Market Strategy; Consumer Analysis; Pricing Strategy; Break-Even Analysis
Major Disciplines: International; Marketing
Product Description: The vice-president of a resort hotel in San Felipe, Mexico must deal with low winter sales levels. Students will gain experience in assessing the current marketing strategy, analyzing the fit of a new opportunity, making pricing decisions, designing a promotional campaign and calculating market share; and receive practice in using breakeven analysis and in analyzing an opportunity from both a qualitative and quantitative standpoint.

Source: Ivey
  Add   View  12 pp.  Case
Author(s): Elizabeth M.A. Grasby; Neeta Khera
Publication Date: 6/14/2005 Revision Date: 4/29/2008
Product Type: Case
Teaching Note: 8B05A11
Ivey ID: 9B05A011
Geographic Setting: Mexico Industry Setting: Hotels, Rooming Houses, Camps Size: Medium Year of Event: 2004 Level of Difficulty: 1 - Introductory
Subjects: Market Strategy; Consumer Analysis; Pricing Strategy; Break-Even Analysis
Major Disciplines: International; Marketing
Product Description: The vice-president of a resort hotel in San Felipe, Mexico must deal with low winter sales levels. Students will gain experience in assessing the current marketing strategy, analyzing the fit of a new opportunity, making pricing decisions, designing a promotional campaign and calculating market share; and receive practice in using breakeven analysis and in analyzing an opportunity from both a qualitative and quantitative standpoint.

Source: Ivey
  Add   View  20 pp.  Teaching Note
Ivey Number: 8B05A11
For use with 9B05A011

Source: Ivey
   La Liberte Newspaper
  Add   View  6 pp.  Case
Author(s): Singh, Satyendra ; Morin, Martine
Publication Date: 02/26/2007
Product Type: Case
Publisher: Ivey School of Bus/UWO
HBS Number: 907A07
Geographic Setting: Canada
Subjects: Breakeven analysis; Cross cultural relations; Marketing; Feasibility studies
Academic Discipline: Operations management
Product Description: The director of La Liberte, a French not-for-profit weekly newspaper, needed to revitalize the newspaper as sales had been declining consistently for the past 15 years. The newspaper’s mission was to serve the French community in Manitoba, Canada. Survival of a French newspaper was essential for the French culture in the community. To reverse the negative sales trend, the director conducted a survey. Based on the findings of the survey, the director had to balance his desire to serve the French community with the need to be financially viable.

Source: Harvard
  Add   View  6 pp.  Case
Author(s): Satyendra Singh; Martine Morin
Publication Date: 2/26/2007
Product Type: Case (Field)
Ivey ID: 9B07A007
Geographic Setting: Canada Industry Setting: Printing, Publishing & Allied Industries Size: Small
Year of Event: 2001 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Not-For-Profit Marketing; Cross Cultural Management; Feasibility Analysis; Break-Even Analysis
Major Disciplines: Entrepreneurship; International; Marketing
Product Description: The director of La Liberte, a French not-for-profit weekly newspaper, needed to revitalize the newspaper as sales had been declining consistently for the past 15 years. The newspaper’s mission was to serve the French community in Manitoba, Canada. Survival of a French newspaper was essential for the French culture in the community. To reverse the negative sales trend, the director conducted a survey. Based on the findings of the survey, the director had to balance his desire to serve the French community with the need to be financially viable.

Source: Ivey
   LA ROYALE: OR THE EXTRAORDINARY REVIVAL OF THE FRENCH NAVY UNDER LOUIS XIV
  Add   View  29 pp.  Case
Metais, E — EDHEC - Business School
Meschi, P X — Euromed Marseille Ecole de Management
Hourquet, P G — EDHEC - Business School
Jemel, H — EDHEC - Business School

Distributor: ecch (www.ecch.com) Reference: 305-558-1 Language: English
Category: Strategy and General Management Data source: Generalised experience
Product Year: 2005
Geo location: France Industry: Military (Navy) Size: Large Timing: 17th century
Topics: Vision; Strategic intent; Royal Navy; History; Leadership; Strategic resources; Core competences; Organisational capabilities; Resource-based theory; Creative tension
Abstract: This case looks at the extraordinary revival of the French Navy in the second half of the 17th century, at the instigation of Louis XIV and Colbert. In 1661 the navy was in tatters and virtually abandoned. There were very few ships left, the ports and arsenals were dilapidated, the harbours silted up and theft was rife. During the following decades, a concerted effort was made to turn France into a leading naval power, which it eventually became. The case focuses on the main elements leading up to this transformation, the central players, the key moments, details of the reorganisation of the military-industrial network and the ensuing results. The teaching objectives are: (1) to develop the participants? awareness of the factors involved in the implementation of a strategic vision through the analysis of a specific situation: the different elements, the difficulties, the various stages etc; (2) to understand how, by defining highly ambitious goals, an organisation can generate unconventional strategies and thus transform the rules of the competitive game; and (3) more generally, to think about managerial structures able to support the introduction of a strategic plan. A teaching note supplement ?305-558-9? is available to accompany the t

Source: ecch
   La-Z-Boy
  Add   View  31 pp.  Case
Author(s): George Athanassakos; Muhammad Fuad Farooqi
Publication Date: 1/9/2009
Product Type: Case (Library)
Ivey ID: 9B08N022
Geographic Setting: United States Industry Setting: Furniture and Fixtures Size: Medium Year of Event: 2005 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Value Investing; Resource Allocation; Business Valuation; Valuation; Investments; Investment Analysis
Major Disciplines: Finance
Product Description: In September, 2005 an investment analyst had recommended to the investment committee of Optimal Funds (the Fund) to invest $10 million in La-Z-Boy, in addition to the $20 million that the Fund had already invested. The analyst believed La-Z-Boy represented strong value yet, having only been on the job less than one year, he knew that he needed to provide sound judgment and analysis to convince the investment committee and to maintain his credibility. After determining the entry price for La-Z-Boy shares, the analyst was requested by the committee to provide several additional pieces of information including valuation and entry-price determination; comments on the higher beta and lower price-to-earnings ratio as compared to its industry average; risks and appropriate mitigation efforts of devoting 12 per cent of the fund to a single company (La-Z-Boy); diversification efforts of the fund; and comments on the fund?s overall investment strategy. The analyst knew several other analysts were providing their own investment recommendations to the investment committee and that he had only two days to develop and strengthen his case for investing in La-Z-Boy.

Source: Ivey
   LAB International Inc.
  Add   View  23 pp.  Case
Author(s): James E. Hatch; David Jagodzinski
Publication Date: 5/14/2009
Product Type: Case (Field)
Teaching Note: 8B09N11
Ivey ID: 9B09N011
Geographic Setting: Canada Industry Setting: Chemicals and Allied Products Size: Medium Year of Event: 2006 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Health sector; Initial public offerings; Financial strategy; Financing
Major Disciplines: Finance
Product Description: LAB International (LAB) has two divisions that have vastly different strategies. The research and development division has a continuing need for funding and a high degree of risk, while the contract research division is a cash generator and is less risky. LAB is attempting to raise additional capital but believes that the shares of the company are undervalued in the market. It is contemplating a spinoff of one of the divisions to raise the funds and to make each company more of a pure play and therefore to achieve a more appropriate market valuation. Students must assess the merits of this strategy and place a value on the spinoff.

Source: Ivey
   Labatt Breweries of Europe
  Add   View  8 pp.  Case
Arthur Sharplin Labatt’s team attempted major acquisitions in the U.K., then on the Continent. When those efforts failed, the team settled on two small Italian brewers, Prinz Brau and Birra Moretti. The deals were ready to close when serious problems were discovered at Prinz. Labatt‘s board had approved the two acquisitions as a package; Prinz could not be omitted. And the window of opportunity for any acquisition seemed to be closing rapidly as a major shareholder pressed Labatt for cash.
Source: North American Case Research Association, Case Research Journal, Vol. 15, Issue 2, Spring 1995. Copyright 1995.
Courses: Business Policy/Strategy; Finance; International Business
Topics:

Source: NACRA
  Add   View  24 pp.  Teaching Note
Source: NACRA
   LABATT ICE
  Add   View  21 pp.  Case
Lecraw DJ; Ager D; Andron A
Labatt Breweries of Canada introduced its Ice Beer to the Canadian market, it gained rapid acceptance by consumers, and has spawned imitators and attracted the interest of brewers in the United States. The president of Labatt Breweries, Hugo Powell,must decide if and how Labatt should enter the U.S. market with its product and new brewing technology. The case provides information on the Canadian and United States beer markets, pointing out the differences that Labatt has to consider in tryingto profit from its new product in the U.S. An in-depth note (9A97H006) is available to accompany this case. Industry: Food and Kindred Products Issues: Doing Business in the U.S., New Products, Industry Analysis Location: Canada/USA Size: Large organization Year of event: 1993 Level: Undergraduate/MBA Revised: 15/09/1998 Ivey #: 9A94H010

Source: Ivey
   LABATT-FEMSA: AMIGOS FOR GROWTH
  Add   View  27 pp.  Case
Fry JN; Ager D
This case explores a proposal by Labatt management to purchase a 22% interest in a Mexican brewing business and strike associated agreements for cooperative activities throughout North America. An evaluation of the deal requires an assessment of theprospects of the venture in the Mexican and U.S. beer markets, the potential for synergies in the cooperative activities, and ultimately the pricing and financing of an investment in a developing economy.This case is similar to “Una Cerveceria Por Favor: Labatt Buys Into Mexico”, case 9A95G013, in that it varies primarily in the time perspective from which the issues are addressed. Only one of these cases is necessary in a course.
Ivey Number: 9A96G003
Publication Date: 14/07/1996 Revision Date: 4/6/2001
Geographic Setting: Mexico/Canada/USA Industry Setting: Food and Kindred Products
Company Size: Large organization
Event Year Start: 1994
Subjects: Strategic Alliances, Market Analysis, Corporate Strategy, Developing Countries
Functional Area: General Management

Source: Ivey
  Add   View  17 pp.  Teaching Note
Ivey ID: 8A96G03
For use with 9A96G003

Source: Ivey
   LABOR DISPUTES AT SHAGORIKA GARMENTS BANGLADESH PVT LTD
  Add   View  7 pp.  Case
Sogra, K J — (NIMS) NUST Institute of Management Sciences
Rahman, A A — (NIMS) NUST Institute of Management Sciences

Distributor: ecch (www.ecch.com) Reference: 406-073-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Generalised experience
Product Year: 2006
Geo location: United Arab Emirates, Middle East Industry: Garments industry Size: 200 employees Timing: 2004-2005
Topics: Pakistan; Bangladesh; India; UAE (United Arab Emirates); Labour unions; Labour disputes; Human resource management; Culture; Language
Abstract: He walked into his office passing the usual smiles and exchanging the usual glances with his office people. He reached his room, settled his coat on the coat hanger on the left side corner, pulled up his chair and sat down. He grabbed the envelopes sophisticatedly placed on his desk by his secretary. While opening the letters and going through them he called for a cup of coffee. He paused a little when he saw a mail from his UAE (United Arab Emirates) factory office. Somehow he could sense that something was going utterly wrong and so it turned out to be. He read the mail and leaned on the back of his plush chair, plunging into deep thoughts and worries; he started staring at the monitor screen which was actually turned off.

Source: ecch
   Labor Movement Between the Wars
  Add   View  15 pp.  Case
Author(s): McCraw, Thomas K.
Publication Date: 07/09/1991 Revision Date: 03/15/1995
Product Type: Case (Library)
Product Description: A vehicle for a discussion of the growth of organized labor between the World Wars.
HBS Number: 9-391-257
Geographic Setting: United States
Event Year Start: 1920 Event Year End: 1940
Subjects: Business history; Labor relations; Labor unions
Academic Discipline: Business & government

Source: Harvard
   Laboratorio de Analisis Argentina
  Add   View  13 pp.  Case (Gen Exp)
Author(s): P. Fraser Johnson; Ken Mark; Jordan Mitchell
Ivey ID: 9B06D004
Publication Date: 2/6/2006
Product Type: Case (Gen Exp)
Teaching Note: 8B06D04
Geographic Setting: Argentina Industry Setting: Health Services Size: Medium Year of Event: 2005 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Operations Analysis; Process Analysis; Capacity Analysis; Service Operations
Major Disciplines: Entrepreneurship; International; Production and Operations Management
Product Description: The technical director of Laboratorio de Analisis Argentina is responsible for ensuring that an average of 5,000 samples are processed daily. The samples have three sources: samples collected on-premises, samples sent from the organization’s other 40 labs and samples sent from external labs. In one week the technical director has to give her boss a recommendation about dealing with the lab‘s capacity problems.

Source: Ivey
   LABORATORY OF MANAGEMENT: THE TRANSFORMATION OF LUBIMY KRAY CONFECTIONARY COMPANY
  Add   View  44 pp.  Case
Shirokova, G V — Graduate School of Management, St. Petersburg State University (GSOM)
Chaika, V A — Graduate School of Management, St. Petersburg State University (GSOM)

Distributor: ecch (www.ecch.com) Reference: 307-178-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2007
Geo location: Russia Industry: Confectionery industry Size: Middle-sized Timing: 2004-2006
Topics: Russia; Change management; Business process management; Confectionery industry
Abstract: The case study analyses transformation programmes implemented in Lubimy Kray Confectionery Company. A survey of the company’s competitive environment and its foundation presented in the case study are followed by a review of major problems the company and Elena Streltsova, its Chief Executive Officer, faced when putting into effect transformation programmes to increase the company‘s efficiency. The case study expands on the attitude of the company's personnel to the transformation. The case study provides detailed information on Lubimy Kray Company as the basis for discussing alternative ways for the company's development and making suggestions on how the company might stimulate effectiveness of its transformation programmes.

Source: ecch
   LABOUR RELATIONS: TERMINATION OF EMPLOYMENT
  Add   View  9 pp.  Technical note
Ajogwu, F — Lagos Business School
Distributor: ecch (www.ecch.com) Reference: 308-268-6 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 2008
Geo location: Nigeria Industry: Cross sectors Timing: 2007-2008
Topics: Contract of employment; Labour relations; Nigerian labour practices; ILO (International Labour Organisation) standards; Severance of employment; Dismissal from employment; Notice of termination; Wrongful dismissal; Remedies for dismissal
Abstract: A contract of employment creates a voluntary relationship in which the parties agree to be bound by terms laid down by themselves within the limitations imposed only by the general law of contract and labour relations. Since the relationship is voluntary and based primarily on contract, this presupposes amongst all the other elements of a valid contract, the equality of the two parties to the contract, particularly with respect to the severance of the contract. This note examines the intricate nature of labour relations, the procedure for severance of that relationship, and remedies available to an aggrieved party. The note examines the common law position in the context of current legal framework for labour relations and practices in Nigeria. Reference is made to the prescriptions of the International Labour Organisation Recommendation No 119 of 1963 on the subject of termination of employment. The author is of the view that the argument on the sanctity of contract seems to over-emphasise the freedom, voluntariness and capacity of the employee to freely accept the terms of the contract. It underscores the imbalance capacity, freedom and voluntariness of the employer-employee relationship. The employee therefore needs a stronger legal protection to balance the imbalance positions of the parties to the tract of service. Emphasis should be laid on the rea

Source: ecch
   LABRADOR MINING AND EXPLORATION COMPANY LIMITED
  Add   View  26 pp.  Case
White RW; Kroeker S; Sigfstead C
On the evening of August 1, 1995, members of Scotia Capital Markets’ Mergers and Acquisitions team sat back in their chairs to rework their reorganization strategy for Norcen Energy Resources Limited (Norcen). On September 1, 1994, Grant Billing,who had just come from a successful reorganization of Sceptre Resources, became the new president and CEO of Norcen. Billing‘s mandate at Norcen was to perform a similar strategic reorganization, with particular emphasis on core businesses and onthe reduction of Norcen's heavy debt level of $1.5 billion (December 31, 1994). To accomplish this, Billing had decided to divest Norcen of Labrador Mining and Exploration Company Limited. Scotia Capital Markets had suggested various divestiturealternatives, but the five alternatives under consideration were a private sale to a strategic buyer, a private sale to a financial buyer, a traditional public offering, a public offering of a royalty trust and a public offering of a yet untestedinstrument called an income fund.
Ivey Number: 9A98N007
Publication Date: 5/3/1998 Revision Date: 11/5/2001
Geographic Setting: Canada Industry Setting: Metal Mining
Company Size: Large organization
Event Year Start: 1995
Subjects: Valuation, Initial Public Offerings, Securities, Strategic Planning
Functional Area: Finance

Source: Ivey
   Lac Leman Festival de la Musique (A)
  Add   View  4 pp.  Case
Author(s): Bodily, Samuel E.; Jenkins, Robert
Darden ID: UVA-QA-0707
Published: 9/11/2007
Copyright Year: 2007
Subject Area: Quantitative Analysis
Keywords: decision analysis, probability distribution, decision variable search, regression, tornado diagram
Abstract: The organizers of a music festival may use video from the Friday concert to create a DVD to sell to those who come to the Saturday concert. Attendance on Saturday is uncertain, as is the percentage of those who attend on Saturday who will buy the DVD. Is this a good project? If so, what number of DVDs should be burned early Saturday morning and offered for sale at that evening’s performance? By that time, Friday attendance is known, as well as whether it rained on Friday, and there is a forecast for whether it will rain on Saturday. Historical information on these variables may help us predict Saturday attendance using multiple regression; together with the results of a marketing survey, such analysis will help us make better purchasing decisions. This case series (see also the B case, UVA-QA-0708) can be used to illuminate a multitude of concepts that are covered in basic decision-analysis courses. The series starts by examining the role of uncertainty in decision making, proceeds through the estimation of probability distributions from sample data with multiple regression, culminates in the development of a full decision model, and ends with a qualitative and quantitative analysis (with a tornado diagram) of how to add value and reduce risk. Key pitfalls for students are failing to recognize both limits on sales (supply and demand), incomplete reasoning in the determination of the attendance probability distribution, and oversimplifying the full forecast model (i.e., averaging the Saturday rain/no Saturday rain outcomes, rather than incorporating the uncertainty explicitly into the simulation).

Source: Darden
  Add   View  4 pp.  Case
Author(s): Bodily, Samuel E.; Jenkins, Robert
Darden ID: UVA-QA-0707
Published: 9/11/2007
Copyright Year: 2007
Subject Area: Quantitative Analysis
Keywords: decision analysis, probability distribution, decision variable search, regression, tornado diagram
Abstract: The organizers of a music festival may use video from the Friday concert to create a DVD to sell to those who come to the Saturday concert. Attendance on Saturday is uncertain, as is the percentage of those who attend on Saturday who will buy the DVD. Is this a good project? If so, what number of DVDs should be burned early Saturday morning and offered for sale at that evening’s performance? By that time, Friday attendance is known, as well as whether it rained on Friday, and there is a forecast for whether it will rain on Saturday. Historical information on these variables may help us predict Saturday attendance using multiple regression; together with the results of a marketing survey, such analysis will help us make better purchasing decisions. This case series (see also the B case, UVA-QA-0708) can be used to illuminate a multitude of concepts that are covered in basic decision-analysis courses. The series starts by examining the role of uncertainty in decision making, proceeds through the estimation of probability distributions from sample data with multiple regression, culminates in the development of a full decision model, and ends with a qualitative and quantitative analysis (with a tornado diagram) of how to add value and reduce risk. Key pitfalls for students are failing to recognize both limits on sales (supply and demand), incomplete reasoning in the determination of the attendance probability distribution, and oversimplifying the full forecast model (i.e., averaging the Saturday rain/no Saturday rain outcomes, rather than incorporating the uncertainty explicitly into the simulation).

Source: Darden
   Lac Leman Festival de la Musique (B)
  Add   View  2 pp.  Case
Author(s): Bodily, Samuel E.; Jenkins, Robert
Darden ID: UVA-QA-0708
Published: 9/11/2007
Copyright Year: 2007
Subject Area: Quantitative Analysis
Keywords: decision analysis, probability distribution, decision variable search, regression, tornado diagram
Abstract: The organizers of a music festival may use video from the Friday concert to create a DVD to sell to those who come to the Saturday concert. Attendance on Saturday is uncertain, as is the percentage of those who attend on Saturday who will buy the DVD. Is this a good project? If so, what number of DVDs should be burned early Saturday morning and offered for sale at that evening’s performance? By that time, Friday attendance is known, as well as whether it rained on Friday, and there is a forecast for whether it will rain on Saturday. Historical information on these variables may help us predict Saturday attendance using multiple regression; together with the results of a marketing survey, such analysis will help us make better purchasing decisions. This case series (see also the A case, UVA-QA-0707) can be used to illuminate a multitude of concepts that are covered in basic decision-analysis courses. The series starts by examining the role of uncertainty in decision making, proceeds through the estimation of probability distributions from sample data with multiple regression, culminates in the development of a full decision model, and ends with a qualitative and quantitative analysis (with a tornado diagram) of how to add value and reduce risk. Key pitfalls for students are failing to recognize both limits on sales (supply and demand), incomplete reasoning in the determination of the attendance probability distribution, and oversimplifying the full forecast model (i.e., averaging the Saturday rain/no Saturday rain outcomes, rather than incorporating the uncertainty explicitly into the simulation).

Source: Darden
  Add   View  2 pp.  Case
Author(s): Bodily, Samuel E.; Jenkins, Robert
Darden ID: UVA-QA-0708
Published: 9/11/2007
Copyright Year: 2007
Subject Area: Quantitative Analysis
Keywords: decision analysis, probability distribution, decision variable search, regression, tornado diagram
Abstract: The organizers of a music festival may use video from the Friday concert to create a DVD to sell to those who come to the Saturday concert. Attendance on Saturday is uncertain, as is the percentage of those who attend on Saturday who will buy the DVD. Is this a good project? If so, what number of DVDs should be burned early Saturday morning and offered for sale at that evening’s performance? By that time, Friday attendance is known, as well as whether it rained on Friday, and there is a forecast for whether it will rain on Saturday. Historical information on these variables may help us predict Saturday attendance using multiple regression; together with the results of a marketing survey, such analysis will help us make better purchasing decisions. This case series (see also the A case, UVA-QA-0707) can be used to illuminate a multitude of concepts that are covered in basic decision-analysis courses. The series starts by examining the role of uncertainty in decision making, proceeds through the estimation of probability distributions from sample data with multiple regression, culminates in the development of a full decision model, and ends with a qualitative and quantitative analysis (with a tornado diagram) of how to add value and reduce risk. Key pitfalls for students are failing to recognize both limits on sales (supply and demand), incomplete reasoning in the determination of the attendance probability distribution, and oversimplifying the full forecast model (i.e., averaging the Saturday rain/no Saturday rain outcomes, rather than incorporating the uncertainty explicitly into the simulation).

Source: Darden
   Lada do Brasil
  Add   View  29 pp.  Case
Author(s): Austin, James E.; Shapiro, Helen; Gokgur,
Publication Date: 03/27/1992 Revision Date: 06/25/1993
Product Type: Case (Field)
Product Description: In an effort to capitalize on the entrepreneurial opportunity presented by the Brazilian government’s trade liberalization, a Panamanian automobile trading company launched a business of importing the Russian made Lada cars into Brazil. The company confronts a complex political and economic environment and strong competition from the existing automobile producers. Presents the business challenges and opportunities accompanying trade liberalization. Reveals the competitive dynamics in environments undergoing economic transformation.
HBS Number: 9-392-122
Geographic Setting: Brazil Industry Setting: automobiles
Event Year Start: 1990 Event Year End: 1992
Subjects: Automobiles; Developing countries; International business; International trade; South America
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-392-123), 17p, by Helen Shapiro

Source: Harvard
  Add     17 pp.  Teaching Note
For use with 9-392-122
HBS Number: 5-392-123
Subjects: Automobiles; Developing countries; International business; International trade; South America

Source: Harvard
   LADDERING: APPLICATION OF THE MEANS-END CHAINS THEORY TO POLITICAL MARKETING
  Add   View  20 pp.  Technical note
Martins, R — AESE - Escola de Direccao e Negocios
Morgado, A V — AESE - Escola de Direccao e Negocios

Distributor: ecch (www.ecch.com) Reference: 509-030-6 Language: English
Category: Marketing Data source: Published sources
Product Year: 2008
Topics: Political marketing; Means-end chains theory; Market research; Consumer behaviour; Laddering
Abstract: Laddering is a methodology of individual qualitative interviews, which is used in marketing to research opinions, attitudes, and beliefs of individuals. It is recommended in consumer behaviour research that follows the means-end chains theory pattern. This theory links sequentially, in a growing value hierarchy, the attributes A of a product to the consequences C of that product’s use and to the personal values V of individuals, forming a chain, called a ladder, an A-C-V sequence or a means-end theory. With this technical note we attempted to show how the use of in-depth individual interview techniques, such as laddering, permit the acquisition of powerful clues in the strategy of political marketing, and to sustain the reasonability of extrapolating some of its teachings for the study of the strategy of selling products and services. The fact that we are dealing with immaterial goods, permits a reflection on the importance and validity of a correct practice of market studies in the construction of communication strategies, not only within the scope of non-profit organisations, but also when one is dealing with saleable goods.

Source: ecch
   LADNER BUILDING PRODUCTS
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Johnson PF
A logistics analyst at a large, national distributor of building materials has been asked by his boss to prepare a report analyzing the company’s logistics practices. Management is particularly concerned about the high cost of servicing customerdeliveries. Students are asked to evaluate the factors contributing to the logistics problems at Ladner, including freight costs and sales mix. As part of their implementation plan, students must consider the implications of Ladner‘s decentralizedorganization structure.The multi-functional nature of the issues in this case makes it a good candidate for team teaching with logistics and marketing. An important message is the need for congruence between marketing and logistics activities within the organization.
Ivey Number: 9A99D002
Publication Date: 9/4/1999
Geographic Setting: Canada Industry Setting: Wholesale Trade - Durable Goods
Company Size: Large organization
Event Year Start: 1998
Subjects: Logistics, Distribution, Transportation, Procurement
Functional Area: Production/Operations Management

Source: Ivey
  Add   View  20 pp.  Teaching Note
Ivey ID: 8A99D02
For use with 9A99D002

Source: Ivey
   Lady Foot Locker: The Lobo Launch
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Andrew J. Rohm; David W. Rosenthal; Thomas C. Boyd
Bill Wyatt, general merchandise manager at Lady Foot Locker, a national chain of athletic footwear and apparel stores, is faced with the complex decision of whether to partner with Reebok International and launch the Lobo I, a women’s-specific basketball shoe endorsed by Rebecca Lobo. Lobo had played at the University of Connecticut and on the 1996 U.S. Women‘s Olympic Basketball team and is now sponsored by Reebok as a member of the WNBA's New York Liberty. Recent introductions of similar women's-specific basketball shoes by well-known brands such as Nike had not been successful. Within the context of a dynamic industry characterized by declining basketball shoe sales, increasing sales of substitute footwear such as casual and hiking shoes, and an ever-fickle teen market, Wyatt and his management team must now weigh the factors for launching the Lobo I against numerous reasons why such a launch should not be pursued. (WRC). Student activists and several labor unions had founded the WRC to ensure that shoes and apparel manufactured overseas were not produced under sweatshop conditions. Knight was upset because Nike had helped found and was an active supporter of a rival organization, the Fair Labor Association (FLA). The FLA took a different approach to establishing fair wages and working conditions in the overseas shoe and apparel industry. What were the key issue in this dispute? Which organization, the WRC or the FLA, offered a more effective way to set and enforce labor standards for multinational corporations like Nike?
Source: North American Case Research Association, Case Research Journal, Volume 21, Issue 3
Subjects: Retail Strategy, Marketing Strategy, Sports Marketing, Celebrity/Product Endorsement

Source: NACRA
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Source: NACRA
   LAE Enterprises Corp.
  Add   View  13 pp.  Case
Author(s): Bagley, Constance E.
Publication Date: 08/14/2002 Revision Date: 07/24/2003
Product Type: Case (Gen Exp)
Product Description: Jay Entrepreneur had to decide whether it was worth his time to plow through a 12-page term sheet for a Series A round of preferred stock prepared by HBS Investors, a well-established venture capital firm that did seed, early-round, and mezzanine financings, or to send the sheet over to the solo practitioner he’d hired to incorporate the company he‘d formed with his partner, Dr. Mark I. Tech, inventor of a revolutionary new drug-delivery device. Family and friends had already provided $10,000 for lab space and equipment, and Jay and Mark had maxxed out their credit cards to pay the $7,500 retainer patent counsel required. Time was short, however, because Jay had promised to get back to HBS Investors later that week with any comments or concerns. He also had to decide (with or without the advice of counsel) whether to accept the proposal terms. Teaching Purpose: To demonstrate the importance of understanding nonfinancial aspects of venture capital financing (especially the legal aspects) and of reviewing a legal term sheet personally as well as going over it with an attorney.
HBS Number: 9-803-025
Geographic Setting: Boston, MAIndustry Setting: medical devicesCompany Size: start-upNumber of Employees: 2
Event Year Start: 2002Event Year End: 2002
Subjects: Contracts; Entrepreneurial finance; Legal aspects of business; Venture capital
Academic Discipline: Entrepreneurship

Source: Harvard
   LAFARGE (B): LOOKING TO THE FUTURE
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Som, A
Publisher: ESSEC Business School
Distributor: ecch (www.ecch.com) Reference: 306-518-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Geo location: France, China, India Industry: Building, construction material Size: Sales 16 billion euros, 80,000 employees in 76 countries Timing: 2003-2006
Topics: Chief executive officer (CEO) succession; Portfolio restructuring; Organisational restructuring; Change; Internationalisation; Industry consolidation; Strategy; Growth; Emerging country; Albert Frere; Building materials; Cement industry; Holcim; China; India
Abstract: This is the update of the case ’Lafarge: From a French Cement Company to a Global Leader‘ (304-019-1). The case discusses the recent changes that Lafarge faced after there was a chief executive officer (CEO) succession. It discusses what usually new CEOs do after they assume power and how the global 'mantra' of value creation is a prime concern for all. The case also discusses how a single powerful shareholder can influence the destiny of a 170 year-old organisation and how top-management responds to such a challenge. The update ends with growth opportunities in emerging countries and compares successful operations in China with not as successful growth in India.

Source: ecch
   LAFARGE AND SUSTAINABLE DEVELOPMENT: A WAY TO BUILD A COMPETITIVE ADVANTAGE?
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Soparnot, R — ESCEM School of Business and Management
Distributor: ecch (www.ecch.com) Reference: 305-065-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 2005
Geo location: France Industry: Construction material industry Size: Large Timing: 2003
Topics: Sustainable development; Competitive advantage
Abstract: Operating in an industry with a heavy impact on the environment, Lafarge initiates a proactive sustainable development policy and publishes its first annual report in 2001. In a technology-intensive industry, dominated by access constraints to resources and involved by its very nature in environmental issues, Lafarge has the competences that hoist it to the rank of world leader in its sector. Recognised for the active role it plays on environmental issues on a worldwide scale, Lafarge is a reference in sustainable development. Several reasons seem to justify such an active environmental policy. However, Suez, which until recently claimed to be a ’global corporate citizen‘ and had initiated a very outspoken corporate policy, has experienced major financial difficulties, and has decided to 'disinvest the environment'. Such a decision makes one wonder about the strategic dimension of the sustainable development policy at Lafarge. An overview of the positions adopted by its main competitors with regard to sustainable development offers a number of interesting lessons.

Source: ecch
   LAFARGE-AGET HERACLES
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Polychroniou, C — University of Cincinnati
Distributor: ecch (www.ecch.com) Reference: 506-177-1 Language: English
Category: Marketing Data source: Published sources
Product Year: 2006
Geo location: Europe Industry: Construction, cement Size: 400 million euros Timing: 1980s and 1990s
Topics: B2B (business to business) marketing strategy; International marketing; Corporate strategy; Customer management; Commoditisation; Market economics; Differentiation; Investment analysis; Operational analysis; Financial analysis
Abstract: The case looks at the challenges a well-positioned company faces operating in a capital intensive industry and dealing in a commodity-product market in which the competitive advantage is cost efficiency. Lafarge - Aget Heracles is a company based in Athens, Greece and specialises in producing cement and other construction products. The company markets its products in the greater Mediterranean region and has plans to further expand operations into select Middle East countries. This involves capital investment for creating facilities in those new markets. Company executives grapple with how to differentiate Aget’s product offering and strategise managing customer relationships, to fend off price competition in an ever-increasing efficient frontier. The case is recommended for a course in: (1) business marketing strategy - the case concerns an industrial firm in a competitive environment trying to expand into new markets and searching for ways to manage its customers. The commodity nature of cement makes managing this business market even more challenging; (2) corporate strategy - the case involves capital investment for both vertical as well as horizontal expansion and is rich in terms of opportunity for quantitative financial analysis, necessary to support expansion strategies; and (3) international marketing - Aget‘s management is

Source: ecch
   LAFARGE: FROM A FRENCH CEMENT COMPANY TO A GLOBAL LEADER
  Add   View  23 pp.  Case
Som, A
Publisher: ESSEC Business School
Distributor: ecch (www.ecch.com) Reference: 304-019-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2004
Version Date: 1 Aug 2007
Geo location: Global, French company, China, India Industry: Building materials, cement Size: 16 billion euros sales, 80,000 employees, 76 countries Timing: 2003-2006
Topics: Chief executive officer succession; Portfolio restructuring; Organisational restructuring; Change; Internationalisation; Industry consolidation; Strategy; Growth; Emerging country; Albert Frere; Building materials, cement industry; Holcim; France; China; India
Abstract: Lafarge is a French company that has become the largest building and construction material company in the world. In the last decade, Lafarge has accelerated the pace of its growth into new countries, by acquiring companies, and expanding into new businesses and new products through its four divisions: (1) cement; (2) aggregates and concrete; (3) roofing; and (4) gypsum. Numerous acquisitions and joint ventures in all four divisions, and on every continent, particularly Asia, have seen Lafarge continue consolidating its position as a world leader in cement. Lafarge, today, operates in 75 countries with 77,000 employees, and achieves 14.6 billion euros of annual sales through its four divisions. Barely five years ago, in 1997, Lafarge operated in only 35 countries with 35,000 people and had a sales turnover of 6.4 billion euros. This case describes Lafarge’s policy of growth and profitable growth; by successful acquisitions and post-merger integration. The case deals with both the issues of internal restructuring of Lafarge to fuel its external strategy of growth and it traces the process of internationalisation of a French cement producer. The case also examines the basis for g

Source: ecch
   LAGOS BUSINESS SCHOOL: CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM
  Add   View  9 pp.  Technical note
Amangbo, C — Lagos Business School
Distributor: ecch (www.ecch.com) Reference: 507-127-6 Language: English
Category: Marketing Data source: Field research
Product Year: 2007
Geo location: Nigeria, West Africa Industry: Education Size: Large Timing: 2006
Topics: Executive education; Customer relationship management; Nigeria / Africa
Abstract: In January 2006, the Director of Executive Education of the Lagos Business School, Solomon Avborioko considered how to increase the number of participants on the open seminars of the school. The school was anxious to maintain a modest increase in growth across all the executive programmes by holding: (1) open seminars; (2) four-month management programmes; and (3) in-company seminars. See Exhibit 1 for a three-year graphical representation of the performance based on participant days. The objective of this descriptive case study and technical report is to illustrate a customer relationship management system that helps to increase the number of participant days consistently in the coming years. This note will be useful to other marketers of executive education in Nigeria in particular but also in other developing economies in Africa.

Source: ecch
   LAGOS STATE WATER CORPORATION: TRANSFORMING THE CORPORATION THROUGH IT SOLUTIONS
  Add   View  25 pp.  Case
Alos, A J — Lagos Business School
Bamiro, O A — Lagos Business School

Distributor: ecch (www.ecch.com) Reference: 806-018-1 Language: English
Category: Entrepreneurship Data source: Field research
Product Year: 2006
Geo location: Nigeria Industry: Service Size: Medium Timing: 2002
Topics: Basic operations of Lagos State Water Corporation; (LSWC) Water demand; Raw water supply and portable water; Operational constraints; New trajectory of operation; Information technology (IT) and the management of operations; Customer bill preparation; Fur
Abstract: The Lagos State Water Corporation embarks on a process of becoming financially self-sufficient and introduces IT (information technology) solutions to streamline processes. This case illustrates the challenges of managing change in a public corporation and it particularly addresses issues of leadership in re-engineering processes and managing the implementation of application software packages.

Source: ecch
   LAIDLAW, INC
  Add   View  23 pp.  Case
Sullivan, J D — Boston University
Distributor: ecch (www.ecch.com) Reference: 201-006-1 Language: English
Category: Finance, Accounting and Control Data source: Published sources
Product Year: 2001
Version Date: 03.04
Geo location: Canada Industry: Transportation Size: Large
Topics: Finance; Debt; Transportation; Canada; Bankruptcy; Restructuring
Abstract: Founded in 1924, Laidlaw had run solid for almost 75 years. But in 1999, the atmosphere changed for the Canadian corporation. Under an aggressive acquisition strategy that consumed the 1990s, along with growth in revenue came a heavy burden of long term debt surpassing $3.1 billion. What had once been a profitable company reporting Net Income of $346 million in 1998 had experienced a reversal of fortune. For fiscal year ending August of 1999, Laidlaw’s Net Income plunged to ($1.1) billion and for the nine months ending May of 2000, Net Income fell further to ($1.9) billion. As a short-term measure, management successfully negotiated with bondholders to receive sufficient consents to permit certain subsidiaries to enter into secured banking agreements. Announced on October 25, 2000 in Dallas, Texas, the line of credit only provides Laidlaw and Greyhound with a short-term solution to their financial problems. For the company to survive, it will need to implement a solid re-structuring plan.

Source: ecch
   LAIDLAW: THE RESIGNATION OF JAMES R. BULLOCK
  Add   View  14 pp.  Case
Author(s): J. Nick Fry
Ivey ID: 9B00M017
Publication Date: 8/15/2000 Revision Date: 1/11/2010
Product Type: Case
Teaching Note: 8B00M17
Geographic Setting: Canada Industry Setting: Transportation Services Size: Large Year of Event: 1999 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Management performance; Mergers & acquisitions; Strategic planning; Organizational structure
Major Disciplines: General Management
Product Description: After acquiring Greyhound U.S., Laidlaw, Inc. became the principal provider of intercity transit in North America. Nine months later, the board of Laidlaw asked its CEO to resign, citing performance problems and the need to divest certain operations to strengthen its balance sheet. Laidlaw’s attempts to enter and to consolidate selected transportation service industries are examined. Something has gone terribly wrong and the search for the reasons pushes back to fundamental issues associated with growth by acquisition and the corporate management of (arguably) diverse businesses. This sets up a discussion of whether the CEO‘s strategy was reasonable or fundamentally flawed; whether something could have been done earlier by the CEO or the board, and if so, why action wasn't taken; and finally, the prospects for Laidlaw as they look ahead.

Source: Ivey
  Add   View  14 pp.  Case
Author(s): J. Nick Fry
Ivey ID: 9B00M017
Publication Date: 8/15/2000 Revision Date: 1/11/2010
Product Type: Case
Teaching Note: 8B00M17
Geographic Setting: Canada Industry Setting: Transportation Services Size: Large Year of Event: 1999 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Management performance; Mergers & acquisitions; Strategic planning; Organizational structure
Major Disciplines: General Management
Product Description: After acquiring Greyhound U.S., Laidlaw, Inc. became the principal provider of intercity transit in North America. Nine months later, the board of Laidlaw asked its CEO to resign, citing performance problems and the need to divest certain operations to strengthen its balance sheet. Laidlaw’s attempts to enter and to consolidate selected transportation service industries are examined. Something has gone terribly wrong and the search for the reasons pushes back to fundamental issues associated with growth by acquisition and the corporate management of (arguably) diverse businesses. This sets up a discussion of whether the CEO‘s strategy was reasonable or fundamentally flawed; whether something could have been done earlier by the CEO or the board, and if so, why action wasn't taken; and finally, the prospects for Laidlaw as they look ahead.

Source: Ivey
  Add   View  7 pp.  Teaching Note
Ivey ID: 8B00M17
For use with 9B00M017

Source: Ivey
   Lake Erie Paper
  Add   View  3 pp.  Case
Author(s): Peter C. Bell; Jing Chen
Publication Date: 8/3/2007
Product Type: Case (Field)
Ivey ID: 9B07E002
Geographic Setting: Canada Industry Setting: Lumber and Wood Products Size: Medium
Year of Event: 2006 Level of Difficulty: 4 — Undergraduate/MBA
Subjects: Quality; Process analysis; Process design/Change
Major Disciplines: Management Science and Information Systems
Product Description: The production manager at Lake Erie Paper (LEP) was considering installing a moisture meter to test the water content of the wood chips used to make corrugated paper. Use of a moisture meter would speed up the testing process and could reduce costs and/or improve paper quality, but the manager wanted to be sure that the meter provided a consistent and reliable measure of the water content of the arriving woodchips.

Source: Ivey
   Lake Pleasant Bodies Case (A)
  Add   View  7 pp.  Case
Author(s): Badaracco, Joseph L., Jr.; West, Ellen
Publication Date: 06/12/1990 Revision Date: 10/31/1991
Product Type: Case (Library)
Product Description: Presents a classic dilemma in legal ethics—the conflict between an attorney’s obligations as an attorney, in this case to protect a client‘s confidentiality, and his or her own moral obligations as a person. An attorney must decide how to respond to the father of a missing young woman who has asked for information about her whereabouts. The attorney knows from conversations with his client that the young woman is dead and where her body is. Shows students what role-related obligations are, why they have strong moral claims, and the difficult dilemmas role obligations can create.
HBS Number: 9-390-212
Geographic Setting: New York State Industry Setting: law firm
Company Size: small
Event Year Start: 1976 Event Year End: 1976
Subjects: Ethics;
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Supplement (Library), (9-390-216), 3p, by Joseph L. Badaracco Jr., Ellen West; Teaching Note, (5-392-103), 12p, by Joseph L. Badaracco Jr., Allen Webb

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-390-212
HBS Number: 5-392-103
Subjects: Ethics;

Source: Harvard
   Lake Pleasant Bodies Case (B)
  Add   View  3 pp.  Case
Author(s): Badaracco, Joseph L., Jr.; West, Ellen
Publication Date: 06/20/1990 Revision Date: 10/29/1991
Product Type: Supplement (Library)
Product Description: Describes how the attorney resolved the dilemma he faced, the reasons for his decision, and the consequences he suffered. Displays vividly the personal toll that moral conflicts can create for professionals with role obligations. Must be used with: (9-390-212) Lake Pleasant Bodies Case (A).
HBS Number: 9-390-216
Subjects: Ethics
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Teaching Note, (5-392-103), 12p, by Joseph L. Badaracco Jr., Allen Webb

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-390-216
HBS Number: 5-392-103
Subjects: Ethics;

Source: Harvard
   Lakeland Mining Corp.
  Add   View  14 pp.  Case (Field)
Author(s): David S.R. Leighton; Jonathon Kovacheff
Ivey ID: 9A94M009
Publication Date: 9/26/1994 Revision Date: 8/6/2002
Product Type: Case (Field)
Teaching Note: 8A94M09
Geographic Setting: Canada Industry Setting: Mining - Miscellaneous Size: Medium Year of Event: 1992 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Corporate Governance; Conflict Resolution; Business Policy; Board of Directors
Major Disciplines: General Management
Product Description: There is a very personal and dramatic confrontation between the chairman and the CEO of the board of directors. This circumstance will offer the students the opportunity to analyze corporate governance and the authority and accountability issues that arise when role descriptions are unclear. The case also examines the escalation of conflict and resolution alternatives.

Source: Ivey
   Lakeshore, Incorporated
  Add     15 pp.  Case
George S. Vozikis, Timothy S. Mecson This case focuses on a nonprofit regional rehabilitation hospital. It is one of the few facilities in the country to provide a broad continuum of services from acute care to job training. The case provides an industry overview, a brief look at competition, information on the organization, its marketing efforts, operations, human resources policies, and financial information.
Source: Submitted by author and selected for use by Pinnacle Editorial Board. Copyright 1994.
Courses: Business and Society; Human Resources; Not-for-Profit
Topics:

Source: Pinnacle
  Add     6 pp.  Teaching Note
Source: Pinnacle
   Lakeside
  Add   View  2 pp.  Case
Author(s): Wheeler, Michael A.
Publication Date: 11/05/2001
Product Type: Case (Gen Exp)
Product Description: Presents an ethical choice: How should a prospective buyer respond when a homeowner quotes a price that the buyer knows is significantly below market value? Describes a private transaction in which the prospective seller is fully competent mentally, but is apparently uninformed about current market prices. The buyer could accept the asking price (or even counter with a lower figure) without taking any financial risk, as he or she could obtain appropriate guarantees of good title, absence of environmental problems, etc. Teaching Purpose: To examine the ethical issues involved in a real estate negotiation with someone who has inaccurate information regarding the local real estate market.
HBS Number: 9-902-104
Subjects: Ethics; Negotiations; Real estate
Academic Discipline: Negotiations

Source: Harvard
   Lakeside Center
  Add   View  16 pp.  Case
Poorvu, William J.; Crum, Richard E.
Lakeside Center explores the issues associated with leasing office space in a softening market from the perspective of a young leasing agent. Addresses market and lease analysis, negotiating tactics and strategy, and management of a financial partnership.
HBS Number: 9-390-113 Type: Case (Gen Exp)
Publication Date: 12/05/1989 Revision Date: 08/29/1995
Geographic Setting: Boca Raton, FL Industry Setting: real estate
Company Size: small
Event Year Start: 1989 Event Year End: 1989
Subjects: Financing; Leasing; Market analysis; Negotiations; Partnerships; Real estate
Supplementary Materials: Teaching Note, (5-391-222), 10p, by William J. Poorvu, Richard E. Crum

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-390-113
HBS Number: 5-391-222
Subjects: Financing; Leasing; Market analysis; Negotiations; Partnerships; Real estate

Source: Harvard
   LAKEVIEW INN - PRIVATE PLACEMENT
  Add   View  12 pp.  Case
Hatch JE; Daschuk M
The owners of the Lakeview Inn want to raise $500,000 in the form of a private placement of equity in order to cover the costs of an expansion program. They require assistance to design the terms of the issue and create an offering memorandum aimedat prospective investors.
Ivey Number: 9A96B052
Publication Date: 4/9/1996 Revision Date: 23/08/2000
Geographic Setting: Canada Industry Setting: Hotels, Rooming Houses, Camps
Company Size: Small organization
Event Year Start: 1996
Subjects: Entrepreneurial Finance, Private Placement, Offering Memorandum, Business Valuation
Functional Area: Accounting

Source: Ivey
   Lambda Healthcare Investors
  Add   View  26 pp.  Case
Author(s): Peterson, Joel C.; Kolodny, Jack; Blanchar
Publication Date: 12/18/2002
Product Type: Case (Field)
Publisher: Stanford University
Product Description: Analysis of an investment in a distressed health care real estate investment trust.
HBS Number: RE131
Geographic Setting: Ann Arbor, MIIndustry Setting: REITGross Revenues: $110 million revenues
Event Year Start: 2000Event Year End: 2000
Subjects: Health care; Investments; Real estate; Regulated industries
Academic Discipline: Finance

Source: Harvard
   LAMBETH CUSTOM CABINETS (A)
  Add   View  4 pp.  Case
Author(s): Haskins, Mark E.; Spreng, Francis
Darden ID: UVA-C-2196
Published: 3/25/2004
Copyright Year: 2004
Subject Area: Accounting and Control
Keywords: contribution; analysis; job; shop; pricing;
Teaching Note: UVA-C-2196TN
Abstract: This case provides an opportunity to explore very simple job-order costing. It also provides a chance to discuss contribution analysis in the context of a pricing decision and the absorption of manufacturing overhead costs by the various jobs the company has under contract.

Source: Darden
  Add   View  4 pp.  Case
Author(s): Haskins, Mark E.; Spreng, Francis
Darden ID: UVA-C-2196
Published: 3/25/2004
Copyright Year: 2004
Subject Area: Accounting and Control
Keywords: contribution; analysis; job; shop; pricing;
Teaching Note: UVA-C-2196TN
Abstract: This case provides an opportunity to explore very simple job-order costing. It also provides a chance to discuss contribution analysis in the context of a pricing decision and the absorption of manufacturing overhead costs by the various jobs the company has under contract.

Source: Darden
  Add   View  7 pp.  Teaching Note
Darden ID: UVA-C-2196TN

Source: Darden
   Lamoiyan Corp. of the Philippines: Challenging Multinational Giants
  Add   View  31 pp.  Case
Author(s): Coughlan, Peter J.; Illes, Jennifer L.
Publication Date: 07/21/2003 Revision Date: 08/28/2003
Product Type: Case (Field)
Product Description: A local Philippine toothpaste manufacturer, Lamoiyan Corp., faces the challenge of staying competitive against entrenched multinational giants. The company has managed to capture, at its peak, 20% of the Philippine toothpaste market and has become the number three Philippine toothpaste producer, after Colgate-Palmolive and Unilever. However, as competition will soon intensify in the region as a result of decreasing trade barriers, Cecilio Petro, president of Lamoiyan Corp., needs to decide how to grow his company and keep it competitive. Going public, expanding channel penetration, developing new products, and expanding internationally are all strategies Pedro considers, but each move is costly and time consuming. Pedro, an optimistic, dedicated entrepreneur, must assess the best way to ensure Lamoiyan’s future success. Teaching Purpose: Examines economic and strategic concepts underlying competition when facing entrenched multinational giants. Illustrates offensive and defensive strategies that small firms can implement.
HBS Number: 9-704-405
Geographic Setting: the PhilippinesIndustry Setting: toothpasteNumber of Employees: 200Gross Revenues: $6.7 million revenues
Event Year Start: 1988Event Year End: 2003
Subjects: Asia; Competition; Consumer goods; Growth strategy; Multinational corporations
Academic Discipline: Competitive strategy

Source: Harvard
   LAMSON CORPORATION
  Add   View  8 pp.  Case
Leenders MR
This business game allows participants to make 12 scheduling decisions under conditions of demand uncertainty. It is played with groups of 3-5 participants and does not require a computer. Industry: Stone, Clay, Glass and Concrete Products Issues: Scheduling, Inventory, Shortages, Decision Theory Location: Size: Medium organization Year of event: 1995 Level: Undergraduate/MBA Revised: 21/01/1999 Ivey #: 9A94D001

Source: Ivey
  Add   View  12 pp.  Teaching Note
Ivey ID: 8A94D01
For use with 9A94D001

Source: Ivey
   Lan Airlines in 2008: Connecting the World to Latin America
  Add   View  26 pp.  Case
Author(s): Casadesus-Masanell, Ramon; Tarzijan, Jorge; Mitchell, Jordan
Publication Date: 08/21/2008 Revision Date: 08/04/2009
Product Type: Case (Field)
HBS Number: 709410
Geographic Setting: Latin America Industry Setting: Airlines Number of Employees: 15,800 Gross Revenues: $3.5 billion
Subjects: Business growth; Business models; Business policy; Competitive advantage; Global economy; Growth management
Academic Discipline: Competitive strategy
Product Description: Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service for international routes; and an international cargo business, the latter of which makes up 33 percent of Lan’s overall revenues (markedly different from many U.S. legacy carriers which derive 3 to 4 percent of revenues from cargo). Since a change of ownership in 1994, Lan has grown steadily and quickly at a compound annual growth rate (CAGR) of 19 percent from $318 million in revenues to $3.5 billion at the end of 2007. Lan is at an interesting point in history as the low-cost model was recently implemented. While early results have been strong, observers wonder if the airline can successfully manage three disparate business models. Learning objective: To understand how business models lead to a competitive advantage.

Source: Harvard
   Lance Johnstone: Developing 3000 North Broad
  Add   View  14 pp.  Case
Author(s): Roberts, Michael J.; El-Hage, Nabil N.
Publication Date: 02/14/2008 Revision Date: 09/14/2009
Product Type: Case (Field)
HBS Number: 808126
Industry Setting: Construction industry; Real estate developments Gross Revenues: <$5 million
Event Year Start: 2007 Event Year End: 2007
Subjects: Entrepreneurship; Finance; Real estate investment
Academic Discipline: Entrepreneurship
Product Description: The case focuses on Lance Johnstone, a former NFL player, who has dabbled in real estate development during his playing career, and now, as a retired player, is trying to pursue the development of a 10-unit rental apartment building in a depressed area of Philadelphia, his hometown. The case presents the process Johnstone and his partner went through to purchase the vacant land, develop a construction budget and financing plan, and asks students to evaluate the prospective financials for this development and assess the viability of the development plan and its prospective returns. The case then ends with a change in the fundamental assumption — the bank has withdrawn and a new bank will loan less than the original plan, and the construction budget has come in considerably higher. Students must evaluate the plan and prospective returns in light of this new information.

Source: Harvard
   LANCO CATALOGUE SALES
  Add   View  3 pp.  Case
Bell PC; Anderson C
The issue before the directors meeting of LanCo Catalogue Sales was the high level of product returns that the company was experiencing. These product returns were eroding profitability at a remarkable rate, however the directors were split into twocamps over what to do about the problem. One camp believed that speeding up shipments would reduce the returned merchandise, while the other camp believed that this would merely increase shipping costs and reduce profits even further.LanCo management was determined that the “returns problem” must first be understood, then actions must be taken to reduce returns, in order to improve the profitability of the company. (A Microsoft Excel data file is available for use with thiscase, product 7A99E007.)
Ivey Number: 9A99E007
Publication Date: 31/08/1999
Geographic Setting: USA Industry Setting: Miscellaneous Retail
Company Size: Medium organization
Subjects: Data Analysis, Statistical Analysis, Spread Sheet Application, Retailing
Functional Area: Management Science & Information Systems

Source: Ivey
  Add   View  7 pp.  Teaching Note
Ivey ID: 8A99E07
For use with 9A99E007

Source: Ivey
   Land O’Lakes, Inc.
  Added   View  18 pp.  Case
Boland, Michael A., Amanor-Boadu, Vincent, & Barton, David
Students’ familiarity with various dairy products and the Land O‘ Lakes brand should provoke a lively discussion of LOL's diversification strategy. The major changes that have occurred in Land O' Lakes' collection of businesses represents a dramatic shift in the organization and presents good opportunities to apply the tools for analyzing a company's diversification strategy and grapple with the concepts of strategic fit, resource fit, and economies of scope. Should Land O' Lakes broaden its business base, retrench to a narrower diversification base, restructure its collection of businesses, or pursue multinational diversification.
Publication Date: 2004
Geographic Setting: U.S. Industry Setting: Processed Foods
Event Year Start: 1921 Event Year End: 2003
Courses: Business Policy Course Sequence: Diversification
Subjects: Business Policy; Diversification; Product Portfolio Management
Supplements: Teaching Note/Video

Source: Thompson
   LAND ROVER DISCOVERY (A)
  Add   View  8 pp.  Case
Peck, H
Publisher: Cranfield School of Management
Distributor: ecch (www.ecch.com) Reference: 593-003-1 Language: English
Category: Marketing Data source: Field research
Product Year: 1993
Geo location: UK, Europe Industry: Automotive industry Size: Turnover u626 million Timing: 1989
Topics: Market segmentation; Positioning; New product development and launch; Market research; Motor industry
Abstract: The case illustrates how, with the use of a pan-european market research programme, Land Rover were able to segment the leisure/utility market. They produced in-depth demographic, socio-economic, and lifestyle profiles of the kind of person who would buy a premium 4x4 leisure/utility vehicle. Using this information Land Rover were able to design, develop and position the Discovery, a product with outstanding appeal to its target market. The case opens in November 1989, and follows the real-life experiences of one couple in their search for an affordable replacement for their elderly Range Rover. They explain their reasons for selecting the Discovery in preference to other available 4x4s, but tell how long waiting lists nearly lost the sale. The case was written as a basis for class discussion on the subjects of market segmentation and positioning; new product launch and development; and market research.

Source: ecch
   Land Rover North America, Inc.
  Add   View  32 pp.  Case
Author(s): Fournier, Susan
Publication Date: 09/01/1995 Revision Date: 08/30/1996
Product Type: Color Case
HBS Number: 596036
Geographic Setting: United States Industry Setting: Automotive industry Number of Employees: 80
Event Year Start: 1994 Event Year End: 1994
Subjects: Advertising; Automobiles; Brands; Market research; Marketing mixes; Product management; Product positioning
Academic Discipline: Marketing
Supplementary Materials: Case Video, (598501), 7 min, by Land Rover North America; Case Video, DVD, (598500), 7 min, by Land Rover North America; Teaching Note, (597043), 20p, by Susan Fournier
Product Description: Charles Hughes, president and CEO of Land Rover North America, Inc., is debating product positioning options for the new Land Rover Discovery. The positioning decision must consider the role of the Discovery vis-‘a-vis other vehicles in the LRNA line, the brand’s strengths and weaknesses versus competition, and the positioning of the Land Rover umbrella brand in the U.K. An allocation of marketing funds across brands and mix elements must also be determined and decisions on the company‘s innovative retailing strategy and experience marketing initiatives made. The case contains rich consumer behavior data. Includes color exhibits.

Source: Harvard
  Add   View  32 pp.  Case
Author(s): Fournier, Susan
Publication Date: 09/01/1995 Revision Date: 08/30/1996
Product Type: Color Case
HBS Number: 9-596-036
Geographic Setting: United States Industry Setting: Automotive industry Number of Employees: 80
Event Year Start: 1994 Event Year End: 1994
Subjects: Advertising; Automobiles; Brands; Market research; Marketing mixes; Product management; Product positioning
Academic Discipline: Marketing
Supplementary Materials: Case Video, (9-598-501), 7 min, by Land Rover North America; Case Video, DVD, (9-598-500), 7 min, by Land Rover North America; Teaching Note, (5-597-043), 20p, by Susan Fournier
Product Description: Charles Hughes, president and CEO of Land Rover North America, Inc., is debating product positioning options for the new Land Rover Discovery. The positioning decision must consider the role of the Discovery vis-‘a-vis other vehicles in the LRNA line, the brand’s strengths and weaknesses versus competition, and the positioning of the Land Rover umbrella brand in the U.K. An allocation of marketing funds across brands and mix elements must also be determined and decisions on the company‘s innovative retailing strategy and experience marketing initiatives made. The case contains rich consumer behavior data. Includes color exhibits.

Source: Harvard
  Add     20 pp.  Teaching Note
For use with 9-596-036
HBS Number: 5-597-043
Subjects: Advertising; Automobiles; Brands; Market research; Marketing mixes; Product management; Product positioning

Source: Harvard
   LAND ROVER VEHICLES: THE CB40, A PROJECT IN NIMBLENESS AND FLEXIBILITY
  Add   View  19 pp.  Case
Plant, R — University of Miami
Feeny, D — University of Oxford
Mughal, H — The Open University

Distributor: ecch (www.ecch.com) Reference: 600-001-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2000
Geo location: UK Industry: Automobile manufacturing Size: DM60 billion Timing: 1998
Topics: Mass customisation; Information technology; Operational management; Management of technology
Abstract: This is the first of a three-case series (600-001-1, 301-177-1 and 307-343-1). This case examines the ultilisation of the information technology (IT) in three crucial areas facing manufacturing organisations. The need for flexibility in production, the need to follow holistic design principals to facilitate flexibility, and the need to understand ones own organisational learning, through knowledge management. The case examines a crucial period of history of Land Rover Vehicles subsequent to their acquisition by BMW in 1994. The young management team is required to develop a brand new vehicle and factory within thirty months. The case examines their quest for mass customisation and the organisation’s innovative strategies to maximise flexibility whilst minimising complexity.

Source: ecch
   LAND ROVER VEHICLES: THE LR2
  Add   View  19 pp.  Case
Plant, R — University of Miami
Berlin, R — University of Miami

Distributor: ecch (www.ecch.com) Reference: 307-343-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2007
Geo location: UK Industry: Automotive Size: Global Timing: 2006-2007
Topics: Automotive; Manufacturing strategy; Brand management
Abstract: This is the third of a three-case series (600-001-1, 301-177-1 and 307-343-1). The series follows the development and evolution of the Land Rover Freelander / LR2. The case examines a transitional period at Land Rover Vehicles. The case discusses the relocation of Freelander / LR2 production to a plant outside Liverpool. The consequences of this action can be examined in terms of the workforce, the production processes, and volume product-mix issues. The case also discusses the redesign of the Freelander. The implications of the design changes, as they relate to the differing needs of European and US consumers, can be examined. Finally the case discusses the potential sale of Land Rover Vehicles by the Ford Motor Company allowing an examination of potential buyers to be undertaken.

Source: ecch
   LAND ROVER: THE TRANSITION FROM BMW TO FORD
  Add   View  19 pp.  Case
Plant, R — University of Miami
Distributor: ecch (www.ecch.com) Reference: 301-177-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2001
Abstract: This is the second of a three-case series (600-001-1, 301-177-1 and 307-343-1). The case examines strategic, operational, financial and political issues with regard to the transfer of the Land Rover assets from the BMW AG Company to Ford Motor Company. The case raises the issues facing the automobile industry executives, including: the need to consolidate manufacturing, the ability to leverage the equity of brands, the need to create a mass customisation strategy, when acquisitions occur how do you unravel the previous owners ’DNA‘ and replace it with your own? The case also allows the financial, political and executive leadership considerations of the Rover Group divestiture by BMW to be explored.

Source: ecch
   Land Securities Group (B)
  Add   View  2 pp.  Case
Author(s): Riedl, Edward J.
Publication Date: 09/13/2005 Revision Date: 03/14/2006
Product Type: Supplement (Field)
Publisher: Harvard Business School
HBS Number: 106020
Subjects: Accounting; Financial statements; Accounting standards; Models; International finance; International business; Internet marketing
Academic Discipline: Finance
Product Description: Supplements the (A) case. An abstract is not available for this product.

Source: Harvard
  Add   View  2 pp.  Case
Author(s): Riedl, Edward J.
Publication Date: 09/13/2005 Revision Date: 03/14/2006
Product Type: Supplement (Field)
Product Description: An abstract is not available for this product. Must be used with: (9-105-014) Land Securities Group (A): Choosing Cost or Fair Value on Adoption of IFRS.
HBS Number: 9-106-020
Subjects: Accounting; Accounting standards; Financial reporting; International business; International finance; Internet marketing; Models; Real estate
Academic Discipline: Finance

Source: Harvard
   Land Securities Group plc
  Add   View  13 pp.  Case
Author(s): Riedl, Edward J.
Publication Date: 08/31/2004 Revision Date: 08/26/2005
Product Type: Case (Library)
Product Description: A U.K. real estate firm, required adopt international accounting standards (IAS) effective by 2005, must change the reporting of its primary asset (investment property) from the revaluation model under U.K. GAAP to either the cost or fair-value model under IAS.
HBS Number: 9-105-014
Geographic Setting: United Kingdom Industry Setting: Real estate Number of Employees: 1,428 Gross Revenues: 1.2 billion British pounds revenues
Event Year Start: 2004 Event Year End: 2004
Subjects: Accounting; Accounting standards; Financial reporting; International business; International finance; Internet marketing; Models; Real estate
Academic Discipline: Finance
Supplementary Materials: Supplement (Field), (9-106-020), 2p, by Edward J. Riedl; Teaching Note, (5-105-015), 16p, by Edward J. Riedl

Source: Harvard
  Add     15 pp.  Teaching Note
For use with 9-105-014
HBS Number: 5-105-015
Subjects: Accounting; Accounting standards; Financial reporting; International business; International finance; Internet marketing; Models; Real estate; United Kingdom

Source: Harvard
   LandLease (Asia) Property Limited: Redefining Real Estate Investment Strategies
  Add     5 pp.  Teaching Note
For use with HKU267
HBS Number: HKU268
Subjects: Asia; Australia; International finance; Investment trusts; Investments; Portfolio management; Real estate; Real estate investment; Return on investment

Source: Harvard
   LANDOR (A)
  Add   View  25 pp.  Case
Pesenti, S
Publisher: London Business School
Distributor: ecch (www.ecch.com) Reference: 398-059-1 Language: English
Category: Strategy and General Management Data source: Unspecified
Product Year: 1998
Geo location: Yorkshire Industry: Agriculture Timing: 1989
Topics: Financing; Valuation; Management buy-out/buy-in; Exit
Abstract: Monday July 10 1989, Landor Group Board Meeting: Andrew Grant, Group Managing Director, glanced at the agenda. Landor board meetings, although serious, were customarily relaxed affairs over a ’picnic‘ sandwich lunch. Today's, though, was particularly important.....Item 3: Sale of the Company: In 1984 Grant had led a management buy-out of the company with his two fellow directors. Nearly five years on, the company had grown significantly and his two colleagues were now seriously considering the possibility of leaving the business and selling their equity stakes. Grant, however, had decided that in principle he would like to continue as Managing Director. 3i, the company's venture capital investor, was positive about finding a buyer for the business and had suggested some possible candidates. Grant looked down the list and wondered, if they decided to go ahead, how he and his colleagues should go about selling the business. He looked at it again. What deal would be best for him and the company? Could he really be happy working for other people?

Source: ecch
   LANDSHIRE NATIONAL BANK: FIRED FOR BEING PREGNANT?
  Add   View  6 pp.  Case
Rarick, C A — Barry University
Duchatelet, M — Barry University

Distributor: ecch (www.ecch.com) Reference: 404-040-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Generalised experience
Product Year: 2004
Geo location: Florida, USA Industry: Banking Size: 123 employees Timing: 2003
Topics: Employment discrimination; Pregnancy; Civil Rights Act
Abstract: Laura Patterson, a 21 year-old recent college graduate informs her supervisor at Landshire National Bank that she is pregnant. Laura, who has only been with the bank for a few weeks, working as a loan-processing assistant, is dismissed shortly after announcing her pregnancy. She files a charge of employment discrimination with the state Equal Employment Opportunity Commission (EEOC) and the case raises interesting questions concerning the legality of the bank’s action.

Source: ecch
   LANDSKRON BREWERY
  Add   View  23 pp.  Case
Huchzermeier, A; Randolf Scheller, K
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 699-012-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 1999
Geo location: East Germany Industry: Beer Size: 100-200 employees Timing: to 1993
Topics: Change management; Production strategy; Marketing strategy; Eastern Europe
Abstract: Landskron Brauerei Goerlitz (LKB), a German brewery located on the Polish border, has just been re-privatised in 1992. The radical events which unfolded in the autumn of 1989 in Germany have taken everyone by surprise. The market for LKB has changed dramatically from a centrally planned economy where the brewery possessed almost a monopoly in its region, to a market based economy which; (1) were ’invaded‘ by the 'new' Western-German brewing competitors; (2) called for a new business treatment of the new distribution clients; (3) bred a more demanding consumer; and (4) last but not least, had to deal with the 'imported' West-German laws and regulations. Landskron had to adapt to this new situation. The most necessary and urgent investment in the production process were made, a new pricing structure implemented, and a first large reduction in employment had been achieved. Many choices and risks, however, remain. The case provides an opportunity to assess a company in a transformation process of change management.

Source: ecch
   LANDVILLE LIMITED
  Add   View  13 pp.  Case
Gunz, S — University of Waterloo
McCutcheon, J — Wilfrid Laurier University

Distributor: ecch (www.ecch.com) Reference: 302-167-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2002
Geo location: Canada, USA, Cuba Industry: Agri-pharmaceuticals Size: Medium
Topics: International strategy; Business law; Ethics; Control systems
Abstract: The purpose of this case is to expose students to the experience of issues as they arise in an international business context. The essence of the international context is understanding how business people assume different cultural and socio-political positions in different countries and that these clearly impact subsequent commercial considerations. This may be most difficult for students and managers to grasp where countries appear on the surface to be very similar. The case builds on a vignette which exposes students to US and Canadian law involving trading with Cuba. Students are supplied with an appendix containing appropriate US and Canadian legislation. Students will quickly realise that the positions of the two countries are quite opposite. A further vignette explores various issues associated with ’bucket shop‘ air tickets. This case was sponsored by the Indiana University CIBER Case Collection.

Source: ecch
   Language: Churchill’s Key to Leadership
  Add   View  4 pp.  Article
Author(s): Wreden, Nick
Publication Date: 06/01/2002
Product Type: Harvard Management Communication Letter Article
Product Description: The oft-quoted Winston Churchill understood well the connection between language and leadership. He did not start out as a gifted speaker, yet at an early age he grasped the fundamentals of powerful oratory. Emphasizing vigorous preparation and a drive for simplicity, his notes on rhetoric are still essential for any speaker today, regardless of subject or audience.
HBS Number: C0206D
Subjects: Leadership; Management communication; Presentations; Writing
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   LANSINK APPRAISALS
  Add   View  6 pp.  Case
Author(s): Gregory S. Zaric
Publication Date: 10/19/2000 Revision Date: 11/12/2007
Product Type: Case
Ivey ID: 9B00E013
Geographic Setting: Canada Industry Setting: Real Estate Industry Size: Small
Year of Event: 2000 Level of Difficulty: 4 — Undergraduate/MBA
Subjects: Data analysis; Linear regression; Real estate; Regression analysis; Statistical analysis
Major Disciplines: Management Science and Information Systems
Product Description: A real estate appraiser has been hired by a law firm as a consultant in a dispute over the price of a piece of commercial real estate. He used traditional methods of real estate valuation, whereas the opponents in the dispute used multiple linear regression analysis to determine the value of the property, and arrived at a higher estimate. The appraiser has never used linear regression analysis before but needs to respond to this alternate valuation method.

Source: Ivey
  Add   View  6 pp.  Case
Author(s): Gregory S. Zaric
Publication Date: 10/19/2000 Revision Date: 11/12/2007
Product Type: Case
Ivey ID: 9B00E013
Geographic Setting: Canada Industry Setting: Real Estate Industry Size: Small
Year of Event: 2000 Level of Difficulty: 4 — Undergraduate/MBA
Subjects: Data analysis; Linear regression; Real estate; Regression analysis; Statistical analysis
Major Disciplines: Management Science and Information Systems
Product Description: A real estate appraiser has been hired by a law firm as a consultant in a dispute over the price of a piece of commercial real estate. He used traditional methods of real estate valuation, whereas the opponents in the dispute used multiple linear regression analysis to determine the value of the property, and arrived at a higher estimate. The appraiser has never used linear regression analysis before but needs to respond to this alternate valuation method.

Source: Ivey
  Add   View  9 pp.  Teaching Note
Ivey ID: 8B00E13
Product Description: Teaching note for product 9B00E013.

Source: Ivey
  Add   View  9 pp.  Teaching Note
Ivey ID: 8B00E13
Product Description: Teaching note for product 9B00E013.

Source: Ivey
   Lantian Stock: The 600-Word Spell on a Transformed State-Owned Enterprise in China
  Add   View  22 pp.  Case
Author(s): Wong, Richard; Lau, Amy; Woo, Claudia H.L.
Publication Date: 03/18/2009
Product Type: Case (Field)
Publisher: University of Hong Kong
HBS Number: HKU827
Geographic Setting: China Industry Setting: Agriculture industry; Forestry, fishing & hunting
Subjects: Accounting; Compensation; Corporate governance; Financial ratios; Fraud; State-owned enterprises; Whistleblowing
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (HKU828), 19p, by Richard Wong, Amy Lau, Claudia H.L. Woo
Product Description: Lantian Stock was China’s first state-owned agricultural enterprise to have gone through the corporatization reform in the mid-90s. Since its listing in 1996, Lantian Stock had recorded a dazzling performance in its financial statements. However, in October 2001, its resplendent image was smashed by an academic researcher, Liu Shuwei with her powerful 600-word article that pointed out the liquidity crisis of Lantian Stock. Consequently, all banks in China refused to extend loans to the company. Meanwhile, Liu faced defamation prosecution brought up by the company who initially denied the allegation. The defamation charge was dropped eventually as the Chinese regulators began to unveil the hidden truth that Lantian Stock had indeed involved in misreporting and perpetrating accounting fraud. Chinese media also dug up the controversial background, mythical tales and the previous fraud record of Lantian Stock. Since Liu could uncover the misstatement based on some basic financial ratio analysis, she remained skeptical about why such wrongdoings had not been discovered by related parties earlier. Alternately, the auditing or CPA firm of Lantian Stock commented that the fraud was undetectable as it had gone far beyond what CPAs could discover from its required procedure, and blamed it on the Chinese environment that was

Source: Harvard
   LANXESS AG (A): CHEMICAL REACTION
  Add   View  18 pp.  Case
Kaufmann, L; Michel, A; Dachsel, O; Giesecke, R; Franke, M; Kuhlo, J
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 306-207-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Geo location: Europe Industry: Chemicals Size: 75,000 employees Timing: 2003
Topics: Strategy; Restructuring; Spin-off; Bayer; Shareholder value; Reorganisation; Optimisation; SWOT (strengths, weaknesses, opportunities, threats); Health care; Chemicals; Crop science; Pharmaceuticals; Going public
Abstract: This is the first of a two-case series (106-059-1 and 306-207-1). This case is situated in the chemical and pharmaceutical industry and deals with the ongoing restructuring at Bayer AG, which resulted in the separation of most of the company’s chemical activities and about one third of its polymer operations into an independent publicly-traded company Lanxess AG. Bayer was pressured by financial markets and needed to change its strategy in the light of decreasing stock value. Furthermore the case serves as the prelude for the case Lanxess AG (B), which presents in more depth the financial background and the rationale for different options to realise such a separation. A teaching note supplement (306-207-9) is available to accompany the teaching note.

Source: ecch
   LANXESS AG (B): DIVIDE AND CONQUER
  Add   View  25 pp.  Case
Kaufmann, L; Michel, A; Dachsel, O; Giesecke, R; Franke, M; Kuhlo, J
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 106-059-1 Language: English
Category: Finance, Accounting and Control Data source: Field research
Product Year: 2006
Version Date: 01-11-06
Geo location: Europe Industry: Chemicals Size: > 5000 employees Timing: 2004
Topics: Strategy; Restructuring; Bayer; Value; Evaluation; Spin-off; Capital structure; Optimisation; Cash flow; Valuation; Reorganisation; Exit; Options; IPO (initial public offering); Trade sale
Abstract: This is the second of a two-case series (106-059-1 and 306-207-1). In 2003, under pressure from the financial markets, Bayer AG, one of the global players in the chemical and pharmaceutical industry, decided to partly dissolve its conglomerate structure by carving-out the chemical activities together with about one third of its polymer operations and to subsequently exit the chemical industry. The newly established company, to which the assets were transferred, was named Lanxess. The rationale of the hive-off and the decision to exit the chemical business is the subject of the predecessor to this case (306-207-1). This case illustrates the corporate finance related aspects of Bayer’s restructuring, namely the spin-off of Lanxess. It presents in more depth the financial background of the separation and the rationale of why the spin-off was chosen among all potential exit options. Hence, this case can be used as an extension to the (A) case to cover comprehensively a major corporate restructuring of a diversified conglomerate. However, this case can also be used on a stand-alone basis if the focus should be solely on the corporate finance related aspects of the restructuring, ie the valuation of a privately held, at that time non-performing entity in the global chem

Source: ecch
   LANXESS: BRAND COMMUNICATION OF A SPIN-OFF
  Add   View  4 pp.  Case
Kotler, P; Pfoertsch, W A
Publisher: China Europe International Business School
Distributor: ecch (www.ecch.com) Reference: 507-121-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2007
Geo location: Germany, global Industry: Chemicals Size: Medium Timing: 2006
Topics: Brand management; Strategic changes; Brand communication; Brand positioning; Corporate communication
Abstract: Lanxess was named as a new chemical commodity company which had spun-off from Bayer. Since its beginning, Lanxess had strived to build a new corporate brand with the value proposition of courage, capability and energy. Furthermore, it attempted to play a role of co-ordinated global communication activities executed in different countries under one central lead. Lanxess branding goals were carried out step by step. At this time, more challenges need to be overcome.

Source: ecch
   Lapdesk Company: A South African FOPSE
  Add   View  29 pp.  Case
Author(s): Isenberg, Daniel
Publication Date: 08/20/2007 Revision Date: 08/24/2007
Product Type: Color Case
HBS Number: 9-808-008
Geographic Setting: South Africa Industry Setting: Manufacturing industries Number of Employees: 12 Gross Revenues: $500,000 revenues
Event Year Start: 2000 Event Year End: 2006
Subjects: Cross cultural relations; Entrepreneurial finance; Entrepreneurial management; Entrepreneurs; International entrepreneurial finance; Social enterprise
Academic Discipline: Entrepreneurship
Product Description: Shane Immelman, founding CEO of Lapdesk (South Africa), is facing several acute problems: a conflict between his director of marketing and his director of field operations; a dramatic increase in prices by a key supplier; and a major strategic alliance that does not seem to be moving forward. Lapdesk is a for profit social enterprise (FOPSE) dedicated to eradicating the shortage of classroom desks in public schools. What should Immelman do? Will Lapdesk achieve its mission?

Source: Harvard
   Lapdesk Goes Global — Africa First
  Add   View  24 pp.  Case
Author(s): Isenberg, Daniel J.
Publication Date: 12/18/2008 Revision Date: 06/09/2009
Product Type: Case (Field)
HBS Number: 809066
Geographic Setting: South Africa
Event Year Start: 2007 Event Year End: 2007
Subjects: Cross cultural relations; Entrepreneurial finance; Entrepreneurial management; International entrepreneurial finance
Academic Discipline: Entrepreneurship
Product Description: Shane Immelman, founding CEO of the Lapdesk Company of South Africa, is facing a number of challenges in taking Lapdesk from South Africa and into the rest of the African continent. How should the African strategy be different from that of South Africa? What is the appropriate structure?

Source: Harvard
   Laramie Senior Center: A Comprehensive Community Resource
  Add   View  11 pp.  Case
James W. Clinton This case demonstrate the ability of a small group of concerned citizens to make a difference in their community by coordinating delivery of a multiplicity of complex government programs affecting local senior citizens.
Source: The Society for Case Research, Annual Advances in Business Cases, Fall 1994, Vol. 2, Issue 1. Copyright 1994.
Courses: Business Policy/Strategy; Healthcare
Topics:

Source: SOCCR
  Add   View  8 pp.  Teaching Note
Source: SOCCR
   LARG*NET
  Add   View  10 pp.  Case
Newson EFP; Volkoff-Richardson O
This case documents the origins and development of a collaborative interorganizational system. This system is an experimental broadband network being used to trial both ATM technology and new applications such as the transmission, retrieval andarchiving of medical images. Director of LARG*net confronts the difficulties of technological innovation and interorganizational management. It provides an illustration of the technical difficulties in integrating different systems, ensuringsecurity, and the ramifications to an organization’s own systems when connectivity with other organizations is attempted. It highlights the fact that IT infrastructure is more than just physical hardware. At the same time it raises the issues ofhandling accountability and responsibility across organizational boundaries.
Ivey Number: 9A96E003
Publication Date: 28/05/1996 Revision Date: 12/2/2001
Geographic Setting: Canada Industry Setting: Health Services
Company Size: Large organization
Event Year Start: 1995
Subjects: Information Systems, Organizational Structure, Strategic Planning, Strategic Alliances
Functional Area: Management Science & Information Systems

Source: Ivey
  Add   View  5 pp.  Teaching Note
Ivey ID: 8A96E03
For use with 9A96E003

Source: Ivey
   Large-scale Change at the WSSC
  Add   View  21 pp.  Case
Author(s): Edmondson, Amy C.; Hajim, Corey
Publication Date: 02/25/2003 Revision Date: 03/25/2003
Product Type: Case (Field)
Product Description: Describes the organizational transformation occurring at the Washington Suburban Sanitary Commission (WSSC), a public utility. Faced with the possibility of privatization after decades of providing service in the absence of competition or performance pressures, the WSSC leadership orchestrates a reorganization to improve efficiency and effectiveness, while facing massive layoffs. A critical decision the organization faces is whether, and how, to add new entrepreneurial services to increase otherwise flat revenues. Analyses focus on assessment of the change process and approach. Teaching Purpose: To explore large-scale change in a public sector organization trying to become competitive and efficient, borrowing insights from the private sector while not losing sight of the organization’s core public mission to provide safe drinking water and other critical community services.
HBS Number: 9-603-056
Geographic Setting: United States Industry Setting: utilities Number of Employees: 2,000 Gross Revenues: $425.9 million revenues
Event Year Start: 2002 Event Year End: 2002
Subjects: Downsizing; Leadership; Management of change; Organizational change; Privatization; Public sector; Public utilities; Reorganization
Academic Discipline: Operations management

Source: Harvard
  Add     23 pp.  Teaching Note
Author(s): Edmondson, Amy C.
Publication Date: 01/21/2004
Product Type: Teaching Note
Product Description: Teaching Note to (9-603-056). Must be used with: (9-603-056) Large-scale Change at the WSSC.
HBS Number: 5-604-078
>Academic Discipline: Operations management

Source: Harvard
   Larger Language for Business: David Whyte on Conversational Leadership
  Add   View  4 pp.  Article
Author(s): Whyte, David; Burrell, Lisa
Publication Date: 05/01/2007
Product Type: Harvard Business Review Article
HBS Number: F0705F
Subjects: Communication in organizations; Dialogue; Personal strategy & style
Academic Discipline: Organizational behavior & leadership
Product Description: David Whyte talks about how poetry begets courageous conversation and, in turn, better leadership.

Source: Harvard
   Lark International Entertainment Ltd. (A)
  Add   View  24 pp.  Case
Hill, Linda A.; Suesse, Jennifer M.
Two HBS MBA’s leave McKinsey and Morgan Stanley to become entrepreneurs in Hong Kong. Together they start up a cinema chain throughout Asia. This case describes the experiences of managing a team in their Wuhan, China cinema. Looks at the challenges of managing growth in an entrepreneurial venture in an emerging market; leading a multicultural team; and coping with headquarter-field relationships.
HBS Number: 9-499-023 Type: Case (Field)
Publication Date: 8/10/1998 Revision Date: 10/2/1998
Geographic Setting: Hong Kong and China Industry Setting: entertainment Gross Revenues: $50 million revenues
Event Year Start: 1997 Event Year End: 1997
Subjects: Asia; China; Emerging markets; Entertainment industry; Entrepreneurial management; Leadership; Management performance; Multiculturalism & pluralism; Multinational corporations; Teams
Supplementary Materials: Supplement (Field), (9-499-025), 2p, by Linda A. Hill, Jennifer M. Suesse; Supplement (Field), (9-499-024), 2p, by Linda A. Hill, Jennifer M. Suesse; Case Video, (9-499-502), 7 min, by Lark Internatonal Entertainment

Source: Harvard
   Lark International Entertainment Ltd. (B)
  Add   View  2 pp.  Case
Author(s): Hill, Linda A.; Suesse, Jennifer M.
Publication Date: 08/10/1998
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-499-023) Lark International Entertainment Ltd. (A).
HBS Number: 9-499-024
Geographic Setting: Industry Setting:
Subjects: China; Emerging markets; Entertainment industry; Entrepreneurial management; Leadership; Management performance; Multiculturalism & pluralism; Multinational corporations; Teams
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Case Video, (9-499-502), 7 min, by Lark Internatonal Entertainment

Source: Harvard
   Lark International Entertainment Ltd. (C)
  Add   View  2 pp.  Case
Author(s): Hill, Linda A.; Suesse, Jennifer M.
Publication Date: 08/10/1998
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-499-023) Lark International Entertainment Ltd. (A).
HBS Number: 9-499-025
Geographic Setting: Industry Setting:
Subjects: China; Emerging markets; Entertainment industry; Entrepreneurial management; Leadership; Management performance; Multiculturalism & pluralism; Multinational corporations; Teams
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Case Video, (9-499-502), 7 min, by Lark Internatonal Entertainment

Source: Harvard
   Lars Kruse Thomsen Dealing with Crisis: He Moves to Solve Problems (B)
  Add   View  17 pp.  Case
Author(s): DiStefano, Joe; Lief, Colleen
Publication Date: 01/01/2003 Revision Date: 07/22/2003
Product Type: Case (Field)
Publisher: IMD - International Institute for Management Development
Product Description: Outlines strategy for a change management scenario. Issues include subsidiary/headquarters relationships, multicultural groups, dynamic industry conditions, and culture and personality as driving forces in a corporate turnaround. Having grown as much as possible in its Scandinavian home markets, House of Prince aims to make its Prince cigarette brand as dominant a competitor in the emerging Baltic markets as it is in Denmark. The company sends Lars Kruse Thomsen to Warsaw as the newly appointed director of sales and marketing at House of Prince’s Polish operation. What he finds upon his arrival — organizational inertia, a leadership vacuum, and unreliable sales and performance data — shocks him. Thomsen realizes that to reverse the company‘s precipitous decline, he must fix what is at the root of its malaise. Under his direction, the sales and marketing department will lead the way. May be used with: (IMD151) Facing a Crisis: Lars Kruse Thomsen Starts His New Job (A); (IMD154) Resolving a Crisis: Lars Kruse Thomsen Assesses the Results of Change (C).
HBS Number: IMD153
Geographic Setting: Poland, Denmark Industry Setting: tobacco
Event Year Start: 2000 Event Year End: 2002
Subjects: Eastern Europe; Europe; Implementation; International management; Leadership; Management of change; Management of crises; Marketing implementation; Marketing management; Marketing strategy; Organizational behavior; Organizational change; Organizational problems; Reorganization; Sales organization; Scandinavia; Tobacco industry
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   Lars Kruse Thomsen Facing a Crisis: He Starts His New Job (A)
  Add   View  21 pp.  Case
Author(s): DiStefano, Joe; Lief, Colleen
Publication Date: 01/01/2001 Revision Date: 07/22/2003
Product Type: Case (Field)
Publisher: IMD - International Institute for Management Development
HBS Number: IMD151
Geographic Setting: Poland, Denmark Industry Setting: tobacco
Event Year Start: 2000 Event Year End: 2002
Subjects: Eastern Europe; Europe; Implementation; International management; Leadership; Management of change; Management of crises; Marketing implementation; Marketing management; Marketing strategy; Organizational behavior; Organizational change; Organizational problems; Reorganization; Sales organization; Scandinavia; Tobacco industry
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (IMD152), 27p, by Joe DiStefano, Colleen Lief
Product Description: Sets the stage for a change management scenario. Issues include subsidiary/headquarters relationships, multicultural groups, dynamic industry conditions, and culture and personality as driving forces in a corporate turnaround. Having grown as much as possible in its Scandinavian home markets, House of Prince aims to make its Prince cigarette brand as dominant a competitor in the emerging Baltic markets as it is in Denmark. The company sends Lars Kruse Thomsen to Warsaw as the newly appointed director of sales and marketing at House of Prince’s Polish operation. What he finds upon his arrival — organizational inertia, a leadership vacuum, and unreliable sales and performance data — shocks him. Thomsen realizes that to reverse the company‘s precipitous decline, he must fix what is at the root of its malaise. Under his direction, the sales and marketing department will lead the way. May be used with: (IMD153) Dealing with Crisis: Lars Kruse Thomsen Moves to Solve Problems (B); (IMD154) Resolving a Crisis: Lars Kruse

Source: Harvard
  Add     27 pp.  Teaching Note
For use with IMD151
HBS Number: IMD152
Subjects: Eastern Europe; Europe; Implementation; International management; Leadership; Management of change; Management of crises; Marketing implementation; Marketing management; Marketing strategy; Organizational behavior; Organizational change; Organizational problems; Reorganization; Sales organization; Scandinavia; Tobacco industry

Source: Harvard
   Lars Kruse Thomsen Resolving a Crisis: He Assesses the Results of Change (C)
  Add   View  8 pp.  Case
Author(s): DiStefano, Joe; Lief, Colleen
Publication Date: 12/06/2002
Product Type: Case (Field)
Publisher: IMD - International Institute for Management Development
Product Description: Discusses implementation and results for a change management scenario. Issues include subsidiary/headquarters relationships, multicultural groups, dynamic industry conditions, and culture and personality as driving forces in a corporate turnaround. Having grown as much as possible in its Scandinavian home markets, House of Prince aims to make its Prince cigarette brand as dominant a competitor in the emerging Baltic markets as it is in Denmark. The company sends Lars Kruse Thomsen to Warsaw as the newly appointed director of sales and marketing at House of Prince’s Polish operation. What he finds upon his arrival — organizational inertia, a leadership vacuum, and unreliable sales and performance data — shocks him. Thomsen realizes that to reverse the company‘s precipitous decline, he must fix what is at the root of its malaise. Under his direction, the sales and marketing department will lead the way. May be used with: (IMD151) Facing a Crisis: Lars Kruse Thomsen Starts His New Job (A); (IMD153) Dealing with Crisis: Lars Kruse Thomsen Moves to Solve Problems (B).
HBS Number: IMD154
Geographic Setting: Poland, Denmark Industry Setting: tobacco
Event Year Start: 2000 Event Year End: 2002
Subjects: Eastern Europe; Europe; Implementation; International management; Leadership; Management of change; Management of crises; Marketing implementation; Marketing management; Marketing strategy; Organizational behavior; Organizational change; Organizational problems; Reorganization; Sales organization; Scandinavia; Tobacco industry
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   LARSON IN NIGERIA
  Add   View  8 pp.  Case
Author(s): Beamish PW; Litvak I; Cheung H
Description: The vice-president of international operations must decide whether to continue to operate or abandon the company’s Nigerian joint venture. Although the expatriate general manager of the Nigerian operation has delivered a very pessimistic report,Larson‘s own hunch was to stay in that country. Maintaining the operation was complicated by problems in staffing, complying with a promise to increase the share of local ownership, a joint venture partner with divergent views, and increasing costsof doing business in Nigeria. If Larson decides to maintain the existing operation, the issues of increasing local equity participation (i.e. coping with indigenization) and staffing problems (especially in terms of the joint venture generalmanager) have to be addressed.
Ivey Number: 9B04M012
Publication Date: 3/2/2004
Geographic Setting: Africa
Industry Setting: Electric & Electronic Equipment Supplies
Company Size: Large organization
Event Year Start: 2003
Subjects: Subsidiaries; Staffing; Third World; Government Regulation
Level of Difficulty: Undergraduate/MBA
Functional Area: General Management

Source: Ivey
  Add   View  11 pp.  Teaching Note
Ivey Number: 8B04M12
For use with 9B04M012.

Source: Ivey
   Larson Lumber Company
  Add   View  5 pp.  Case
Nick Balls, Idaho State University
George Johnson, Idaho State University

Source: The Society for Case Research, Annual Advances in Business Cases 2000 Copyright 2002

Source: SOCCR
  Add   View  7 pp.  Teaching Note
Source: SOCCR
   Las Vegas Sands Corp.: Betting on Growth
  Add   View  29 pp.  Case
Author(s): van den Berg, Jeroen; Pretorius, Frederik
Publication Date: 05/07/2007
Product Type: Case (Field)
Publisher: University of Hong Kong
HBS Number: HKU652
Geographic Setting: Macau; United States Industry Setting: Gaming industry; Hotel industry; Restaurant industry
Subjects: Financial analysis; Gaming; Investment banking; Valuation
Academic Discipline: Finance
Product Description: In May 2004, Las Vegas Sands Corp. became the first to open a Western-style casino in the Chinese enclave of Macau. Run and owned in majority by Sheldon Adelson, Nevada-based Las Vegas Sands Corp. had pioneered the convention-driven business model in the Las Vegas gaming industry. As one of three new gaming license holders in Macau, Adelson was set to replicate the model in Macau and break the monopoly held by Stanley Ho’s Sociedade de Turismo e Diversoes de Macau (STDM) for more than 40 years. By May 2005, Macau was experiencing construction frenzy. Billions of dollars worth of casinos, convention venues, and hotels were under development. Las Vegas Sands Corp. was one of the main instigators, with a US$1.8 billion casino resort under construction, as well as an interest in six hotel casino complexes. The company was also expanding its Las Vegas business with a US$1.6 billion casino resort next to its existing Las Vegas Venetian development.

Source: Harvard
   LASIK Eye Surgery: A Consumer’s Dilemma
  Add   View  13 pp.  Case
Linda J. Morris; John L. Lawrence
After years of wearing contact lenses and glasses, Linda is considering LASIK eye surgery. Her friend, Carla, is having the surgery performed in Canada because it is considered elective surgery in the United States and is not covered by medical insurance. The Canadian-based clinics are substantially less expensive than U.S.-based clinics and have been performing the surgery longer than in the United States. Linda’s high-involvement consumer decision focuses on two issues: (1) Should she have surgery? (2) Where should she have surgery? To answer these questions, Linda obtains information from several reliable sources before making her final decision. The consumer service scripts can uncover where the service process costs differ and where the degree of customer persoanlization enhances the perception of a high-quality service. The challenge is to determine how these nonprice issues guide the consumer decision process for this elective surgery.
Source: North American Case Research Association, Case Research Journal, Volume 22, Issue 3
Subjects: Consumer Behavior; Services Marketing; Services Operations Management

Source: NACRA
   Last Act of a Great CEO
  Add   View  12 pp.  Article
Author(s): Duboff, Robert S.; Friel, Thomas J.
Publication Date: 01/01/2009
Product Type: Harvard Business Review Article
HBS Number: R0901G
Subjects: CEO; Knowledge transfer; Leadership; Mentors
Academic Discipline: Organizational behavior & leadership
Product Description: No one is in a better position to get an incoming CEO up to speed than his or her predecessor, whose insights and accumulated wisdom are uniquely valuable during the transition and even beyond. The outgoing leader can provide information about the expectations of high-ranking employees; short-term opportunities ripe for harvesting; how the board and others perceive the newcomer’s reputation or personal brand; the strengths and foibles of internal allies and external partners; organizational bench strength; and the wisdom that comes from experience well-reflected upon. Organizations and their shareholders don‘t want intellectual capital like this to simply evaporate, which is why nearly every multinational corporation makes ongoing consultation a requirement in severance contracts and pays handsomely for it. Nevertheless, candid, in-depth discussions between outgoing and incoming CEOs rarely take place. Friel, formerly the chairman and CEO of Heidrick & Struggles, and Duboff, the CEO and a cofounder of HawkPartners, conducted numerous interviews with people who had been through at least one CEO transition to find out why those discussions don't happen as a matter of course and how best to draw on the knowledge of a departing leader. They clearly outline the steps that organizations can take, such as making golden parachutes contingent on debriefing conversations, having HR arrange the meetings to dispel any awkwardness, and creating a thorough agenda. And they advise the two executives to meet as equals, share the “first 90 days plan,” and speak consistently about the past and future — to the media as well as to sta

Source: Harvard
   Last Mile of Broadband Access, Technical Note
  Add   View  32 pp.  Case
Author(s): Light, Jay O.; Applegate, Lynda M.; Green, Dan J.
Publication Date: 09/14/1999 Revision Date: 01/25/2000
Product Type: Note
Publisher: Harvard Business School
HBS Number: 800076
Subjects: Technological change; Technology; Internet
Academic Discipline: General management
Product Description: Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications.

Source: Harvard
  Add   View  32 pp.  Case
Author(s): Light, Jay O.; Applegate, Lynda M.; Green,
Publication Date: 09/14/1999 Revision Date: 01/25/2000
Product Type: Note
Product Description: Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. Teaching Purpose: To accompany cases written about broadband infrastructure companies; provides a technical primer to students so that they can understand broadband infrastructure business models.
HBS Number: 9-800-076
Subjects: Internet; Technological change; Technology; Telecommunications
Academic Discipline: General management

Source: Harvard
   LASTMINUTE.COM
  Add   View  31 pp.  Case
Yazici-Malkoclar, S — University of Surrey
Buhalis, D — University of Surrey

Distributor: ecch (www.ecch.com) Reference: 907-024-1 Language: English
Category: Knowledge, Information and Communications Systems Management Data source: Field research
Product Year: 2006
Topics: Tourism; Intermediation; Strategic marketing
Abstract: Tourism requires accurate, timely and comprehensive information, often for places that are thousands of miles apart. The Internet facilitates these communications. The Internet has changed the structure of tourism and travel, by enabling organisations to use dynamic mechanisms to reach customers efficiently and cost effectively. It has become a virtual market place for both tourists and travel companies. Therefore, the Internet opened a new business world for travel and tourism industries facilitated by e-Business / e-Tourism and e-Trade. The Internet brought two conflicting trends in the marketplace. On the one side disintermediation, where suppliers could go directly to the consumers and on the other side re-intermediation, where new intermediaries emerged to support transactions in cyberspace. This case study celebrates one of the most well known Internet companies, Lastminute.com. In 1998, Hoberman and Lane Fox created Lastminute.com as a unique and different travel website lifestyle portal. They realised the future benefits of the Internet for the tourism and leisure industries. They launched their Lastminute.com website as a mechanism to distribute distressed travel inventory to consumers that would like instant response to their needs rather than plan their holidays months in advance. In seven years, they achieved incredible success and growth. However, it was not enough to survive in the competitive travel industry. The competitors in the travel industry were strong and powerful in terms of the financial and global perspective. Fourteen acquisit

Source: ecch
   Latest Thinking on Growth
  Add   View  4 pp.  Article
Author(s): Kiechel, Walter
Publication Date: 06/01/1996
Product Type: Harvard Management Update Article
Product Description: A review of the recent literature on how to grow a company shows that more companies are realizing that they cannot downsize their way to glory. So, how can a manager take an established organization and increase its sales and profits step by step? The best ideas can be distilled into four workable strategies: 1) sell ever more to the same base of carefully selected customers; 2) systemically cook up new products or services; 3) establish control of a market and then grow as it grows; and 4) rethink how you get your service or product to customers.
HBS Number: U9606B
Subjects: Expansion; Growth management; Growth strategy; Innovation
Academic Discipline: Competitive strategy

Source: Harvard
   Latvia: Economic Strategy after EU Accession
  Add   View  32 pp.  Case
Author(s): Porter, Michael E.; Ketels, Christian
Publication Date: 02/07/2007 Revision Date: 11/19/2007
Product Type: Case (Library)
HBS Number: 9-707-515
Event Year Start: 1990 Event Year End: 2004
Subjects: Latvia
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-707-524), 15p, by Michael E. Porter, Christian Ketels
Product Description: Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had achieved strong growth since regaining independence from the Soviet Union in 1990. Describes Latvia’s economic development over this period, discussing the economic policy efforts that have taken place and includes general information on the country, its history and politics, and the business environment that companies faced in 2004. A special focus is the influence that the EU accession process has on the Latvian economy and on economic policy choices in the country. Challenges students to discuss how the environment changes as EU membership is achieved, and which new priorities the country might need to define for its economic policy.

Source: Harvard
  Add   View  32 pp.  Case
Author(s): Porter, Michael E.; Ketels, Christian
Publication Date: 02/07/2007 Revision Date: 11/19/2007
Product Type: Case (Library)
HBS Number: 9-707-515
Event Year Start: 1990 Event Year End: 2004
Subjects: Latvia
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-707-524), 15p, by Michael E. Porter, Christian Ketels
Product Description: Describes the economic development of Latvia, a small eastern European country on the shores of the Baltic Sea, from regaining independence in 1991 to European Union (EU) accession in 2004 and is set on May 1st, 2004, the day Latvia became an EU member. Latvia had achieved strong growth since regaining independence from the Soviet Union in 1990. Describes Latvia’s economic development over this period, discussing the economic policy efforts that have taken place and includes general information on the country, its history and politics, and the business environment that companies faced in 2004. A special focus is the influence that the EU accession process has on the Latvian economy and on economic policy choices in the country. Challenges students to discuss how the environment changes as EU membership is achieved, and which new priorities the country might need to define for its economic policy.

Source: Harvard
   Launch
  Add   View  31 pp.  Case
Author(s): Rayport, Jeffrey F.; Toth, Michelle
Publication Date: 03/18/1998
Product Type: Case (Field)
Product Description: Launch has developed an entertainment publication on CD-ROM with 240,000 subscribers and has recently introduced an on-line entertainment product (www.mylaunch.com) to complement the CD-ROM. Deals with multiple-channel delivery and platform selection and branding on the Web.
HBS Number: 9-898-079
Geographic Setting: Santa Monica, CAIndustry Setting: CD-ROM/musicCompany Size: smallNumber of Employees: 30Gross Revenues: $5 million revenues
Event Year Start: 1998Event Year End: 1998
Subjects: CD-ROM; Entertainment industry; Information technology; Marketing strategy; Service management; World Wide Web
Academic Discipline: Service management

Source: Harvard
   LAUNCH OF BACARDI SILVER
  Add   View  18 pp.  Case
Author(s): Parry, Mark E.; Jones, Melanie
Darden ID: UVA-M-0704
Published: 1/10/2005
Revised: 7/1/2005
Copyright Year: 1999
Subject Area: Marketing
Keywords: #new products new product launch brand strategy brand extensions consumer marketing marketing strategy product lifecycle; #
Abstract: In January 2002, Anheuser-Busch is preparing to launch Bacardi Silver, a new premium malt beverage. Marlene Coulis, director of new products for Anheuser-Busch, must decide what steps she should take to ensure a successful new product launch. In particular, she must decide how much money to invest in the launch.

Source: Darden
  Add   View  18 pp.  Case
Author(s): Parry, Mark E.; Jones, Melanie
Darden ID: UVA-M-0704
Published: 1/10/2005
Revised: 7/1/2005
Copyright Year: 1999
Subject Area: Marketing
Keywords: #new products new product launch brand strategy brand extensions consumer marketing marketing strategy product lifecycle; #
Abstract: In January 2002, Anheuser-Busch is preparing to launch Bacardi Silver, a new premium malt beverage. Marlene Coulis, director of new products for Anheuser-Busch, must decide what steps she should take to ensure a successful new product launch. In particular, she must decide how much money to invest in the launch.

Source: Darden
   LAUNCH OF MBANX
  Add   View  22 pp.  Case
Barclay DW
From a strategic perspective, the Bank of Montreal, a major Canadian bank, has committed to entering the ’virtual banking‘ marketplace in Canada. There is also the potential to launch later in the USA and Mexico. They plan to do this in apreemptive fashion to gain first mover advantage. This means no extensive pilots and a short time to launch. The decision makers are charged with developing a complete launch strategy. They have two years of tentative ideas to work with, but anumber of major decisions on product line, pricing, communications, salesforce, etc. are still to be made.The purpose of the case is to introduce students to the entire scope of marketing decisions to be made in such a situation, including fundamental decisions around targeting and positioning. It also drives students to make decisions in the face ofincomplete information and short time horizons. To date, the case has been successfully used to set the stage for marketing management courses, and to kick off marketing management modules in executive development programs. (A nine-minute video canbe purchased with this case, video 7A98A025.)
Ivey Number: 9A98A025
Publication Date: 23/09/1998
Geographic Setting: Canada Industry Setting: Banking
Company Size: Large organization
Event Year Start: 1996
Subjects: Consumer Marketing, New Products, Market Strategy, Market Entry
Functional Area: Marketing

Source: Ivey
  Add   View  11 pp.  Teaching Note
Ivey ID: 8A98A25
For use with 9A98A025

Source: Ivey
   Launch of the Ford Fiesta Diesel: The World’s Most Efficient Car
  Add   View  20 pp.  Case
Author(s): Francis Spital; David T.A. Wesley
Ivey ID: 9B10M040
Publication Date: 5/21/2010
Product Type: Case (Pub Mat)
Teaching Note: Teaching Note: 8B10M40
Geographic Setting: United States; Europe Industry Setting: Transportation Equipment Size: Large Year of Event: 2009 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Global product; Product strategy; New products; Automotive
Major Disciplines: General Management; International
Product Description: The case describes the challenges faced by Ford and other automobile manufacturers in an era of declining oil reserves and volatile fuel prices. The Ford diesel decision seems to reflect classic thinking constrained by mental models that were developed in a different world. Diesels constitute over 50 per cent of automobile sales in Europe, because fuel is extremely expensive there. If fuel gets extremely expensive in the United States, one would expect diesels to become more attractive. Yet Ford seems to be stuck in the old mental model that says Americans don’t like diesels. Ford can‘t prove in a PowerPoint presentation that there is a big market for small diesels ? mostly because there are few small diesels available to U.S. consumers. But that traps them into a position where they will never lead the industry or innovate outside of current market and technology conditions.

Source: Ivey
  Add   View  14 pp.  Teaching Note
Author(s): Francis Spital; David T.A. Wesley
Ivey ID: 8B10M40
Publication Date: 5/21/2010
Product Type: Teaching Note
Geographic Setting: United States; Europe Industry Setting: Transportation Equipment Size: Large Year of Event: 2009 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Global product; Product strategy; New products; Automotive
Major Disciplines: General Management; International
Product Description: The case describes the challenges faced by Ford and other automobile manufacturers in an era of declining oil reserves and volatile fuel prices. The Ford diesel decision seems to reflect classic thinking constrained by mental models that were developed in a different world. Diesels constitute over 50 per cent of automobile sales in Europe, because fuel is extremely expensive there. If fuel gets extremely expensive in the United States, one would expect diesels to become more attractive. Yet Ford seems to be stuck in the old mental model that says Americans don’t like diesels. Ford can‘t prove in a PowerPoint presentation that there is a big market for small diesels ? mostly because there are few small diesels available to U.S. consumers. But that traps them into a position where they will never lead the industry or innovate outside of current market and technology conditions.

Source: Ivey
   Launch of the Sony PlayStation 3
  Add   View  18 pp.  Case
Author(s): Gloria Barczak; David T.A. Wesley
Ivey ID: 9B07A014
Publication Date: 8/3/2007 Revision Date: 2/24/2010
Product Type: Case
Teaching Note: 8B07A14
Geographic Setting: United States; United Kingdom Industry Setting: Electric & Electronic Equipment Supplies Size: Large Year of Event: 2007 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Generating profit from new technology; Market strategy; Product design/Development; New products
Major Disciplines: International; Marketing
Product Description: The PlayStation 3 (PS3) was the successor of the acclaimed PlayStation 2 (PS2), recognized as the world’s best-selling video game console with more than 100 million units sold. The unprecedented display of enthusiasm for the PS3 suggested that Sony had another winner on its hands. The company projected sales of six million PS3 consoles worldwide between November 2006 and March 2007, a level that the PS2 took almost a year to reach. Sony‘s initial euphoria was short-lived. By February 2007, more than a third of PS3 consoles remained unsold, while some retailers reported a higher number of returns than sales. Consumers said they felt let down by Sony. The PS3 looked no better than Microsoft's Xbox 360, they complained, even though the Xbox 360 had already been on the market for more than a year, and sold for $200 less than the PS3. Customers also lamented the PS3's lack of interesting games, spotty support for PlayStation 2 games, and uninspiring online capabilities. Meanwhile, Nintendo's inexpensive and quirky Wii console had become all the rage, despite its underpowered processor and comparatively basic graphics. The case examines the characteristics of a successful new product launch, particularly product features, brand loyalty, content availability, third-party support, and adherence to industry standards. The case also considers how radica

Source: Ivey
   Launching a World-Class Joint Venture
  Add   View  16 pp.  Article
Author(s): Bamford, James; Ernst, David; Fubini, David G.
Publication Date: 02/01/2004
Product Type: Harvard Business Review Article
Product Description: More than 5,000 joint ventures, and many more contractual alliances, have been launched worldwide in the past five years. Companies are realizing that JVs and alliances can be lucrative vehicles for developing new products, moving into new markets, and increasing revenues. The problem is, the success rate for JVs and alliances is on a par with that for mergers and acquisitions—not very good. The authors, all McKinsey consultants, argue that JV success remains elusive for most companies because they don’t pay enough attention to launch planning and execution. The launch phase begins with the parent companies‘ signing of a memorandum of understanding and continues through the first 100 days of the JV or alliance's operation. During this period, it's critical for the parents to convene a team dedicated to exposing inherent tensions early. Specifically, the launch team must tackle four basic challenges. First, build and maintain strategic alignment across the separate corporate entities, each of which has its own goals, market pressures, and shareholders. Second, create a shared governance system for the two parent companies. Third, manage the economic interdependencies between the corporate parents and the JV. And fourth, build a cohesive, high-performing organization (the JV or alliance). Using real-world examples, the authors offer their suggestions for meeting these challenges.
HBS Number: R0402G
Subjects: Alliances; Joint ventures; Mergers & acquisitions; Organizational structure; Strategic alliances
Academic Discipline: Competitive strategy

Source: Harvard
   Launching Telmore (A)
  Add   View  14 pp.  Case
Author(s): Casadesus - Masanell, Ramon; Fernandez, Celso; Jobke, Moritz
Publication Date: 07/11/2007 Revision Date: 02/08/2010
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 708414
Geographic Setting: Denmark Number of Employees: 36 Gross Revenue: DKK 176,000,000
Event Year Start: 2000 Event Year End: 2003
Subjects: Innovation; Competitive environment; Business models; Competitive advantage
Academic Discipline: Competitive strategy
Supplementary Materials: Supplement, (708415), 2p, by Ramon Casadesus - Masanell, Celso Fernandez, Moritz Jobke; Supplement, (708416), 2p, by Ramon Casadesus - Masanell, Celso Fernandez, Moritz Jobke; Case Teaching Note, (708520), 30p, by Ramon Casadesus - Masanell
Product Description: To maximize their effectiveness, color cases should be printed in color. Includes color exhibits. When the Danish mobile phone service provider Telmore entered the market in October 2000, few people took notice. Its business model was not perceived as particularly aggressive or threatening to the industry. Less than three years later, Telmore’s creative adaptation of the well-known, no-frills model of the airline industry had taken the Danish market by storm. With a combination of rock-bottom prices, simplicity, and a focus on customer satisfaction backed by a unique low-cost infrastructure, Telmore‘s business model, with its powerful virtuous cycles, proved to be the most successful innovation the industry had seen in many years.

Source: Harvard
   Launching Telmore (B)
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Author(s): Casadesus - Masanell, Ramon ; Fernandez, Celso ; Jobke, Moritz
Publication Date: 07/11/2007 Revision Date: 02/08/2010
Product Type: Supplement
Publisher: Harvard Business School
HBS Number: 708415
Subjects: Innovation; Competitive environment; Business models; Competitive advantage
Academic Discipline: Competitive strategy
Supplementary Materials: Case Teaching Note, (708520), 30p, by Ramon Casadesus - Masanell
Product Description: Supplement to the (A) case. An abstract is not available for this product.

Source: Harvard
   Launching Telmore (C)
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Author(s): Casadesus - Masanell, Ramon ; Fernandez, Celso ; Jobke, Moritz
Publication Date: 07/11/2007 Revision Date: 02/08/2010
Product Type: Supplement
Publisher: Harvard Business School
HBS Number: 708416
Subjects: Innovation; Competitive environment; Business models; Competitive advantage
Academic Discipline: Competitive strategy
Product Description: Supplement to the (A) case. An abstract is not available for this product.

Source: Harvard
   Launching the BMW Z3 Roadster
  Add   View  25 pp.  Case
Author(s): Fournier, Susan; Dolan, Robert J.
Publication Date: 02/14/1997 Revision Date: 01/08/2002
Product Type: Color Case
HBS Number: 597002
Industry Setting: Automotive industry
Subjects: Brands; Communication strategy; New product marketing; Product placement; Product positioning; Public relations
Academic Discipline: Marketing
Supplementary Materials: Case Video, (500502), 32 min, by Susan Fournier, Robert J. Dolan; Case Video, DVD, (500501), 32 min, by Susan Fournier, Robert J. Dolan; Case Video, Streaming, (1-179-4), 32 min, by Susan Fournier, Robert J. Dolan; Teaching Note, (500025), 32p, by Susan Fournier, Andrea Wojnicki
Product Description: James McDowell, vice president of marketing at BMW North America, Inc., must design Phase II communication strategies for the launch of the new BMW Z3 Roadster. The program follows an “out-of-the-box” prelaunch campaign centered on the placement of the product in the November 1996 James Bond hit movie, “GoldenEye”, and including other “nontraditional” elements such as a product appearance on Jay Leno’s Tonight Show, an offering of a Bond Edition Roadster in the Neiman Marcus Christmas Catalog, and large-scale public relations activities. McDowell must assess the effectiveness of the prelaunch activities and design marketing tactics that can sustain product excitement until product availability in March. Includes color exhibits.

Source: Harvard
  Add   View  25 pp.  Case
Author(s): Fournier, Susan; Dolan, Robert J.
Publication Date: 02/14/1997 Revision Date: 01/08/2002
Product Type: Color Case
HBS Number: 9-597-002
Industry Setting: Automotive industry
Subjects: Brands; Communication strategy; New product marketing; Product placement; Product positioning; Public relations
Academic Discipline: Marketing
Supplementary Materials: Case Video, (9-500-502), 32 min, by Susan Fournier, Robert J. Dolan; Case Video, DVD, (9-500-501), 32 min, by Susan Fournier, Robert J. Dolan; Teaching Note, (5-500-025), 32p, by Susan Fournier, Andrea Wojnicki
Product Description: James McDowell, vice president of marketing at BMW North America, Inc., must design Phase II communication strategies for the launch of the new BMW Z3 Roadster. The program follows an “out-of-the-box” prelaunch campaign centered on the placement of the product in the November 1996 James Bond hit movie, “GoldenEye”, and including other “nontraditional” elements such as a product appearance on Jay Leno’s Tonight Show, an offering of a Bond Edition Roadster in the Neiman Marcus Christmas Catalog, and large-scale public relations activities. McDowell must assess the effectiveness of the prelaunch activities and design marketing tactics that can sustain product excitement until product availability in March. Includes color exhibits.

Source: Harvard
  Add     32 pp.  Teaching Note
For use with 9-597-002
HBS Number: 5-500-025
Subjects: Automobiles; Brands; Communication strategy; New product marketing; Product positioning; Public relations

Source: Harvard
   Launching the Bronx Lab School
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Author(s): Childress, Stacey
Publication Date: 01/28/2005
Product Type: Case (Field)
Product Description: Examines the start-up process of a new, small high school inside the New York City public school system, with funding from the Bill and Melinda Gates Foundation. Covers the entrepreneurial process, the specific performance challenges in public high schools in the United States, and the quest for sustainability in a new enterprise. Also addresses the small high school movement in the United States.
HBS Number: 9-805-093
Geographic Setting: GlobalNumber of Employees: 13Gross Revenues: $900,000
Event Year Start: 2005Event Year End: 2005
Subjects: Education; Entrepreneurship; Partnerships; Public schools; Social enterprise
Academic Discipline: Entrepreneurship

Source: Harvard
   Launching the European Food Safety Authority
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Author(s): Goldberg, Ray A.; Hogan, Hal
Publication Date: 10/20/2003 Revision Date: 02/20/2004
Product Type: Case (Field)
Product Description: The first food safety commission is established for the European Union. How does it handle food safety, scientific evaluations, and people’s attitudes toward scientific changes in food growing and processing, e.g., genetically modified organisms? Teaching Purpose: To understand the importance of food safety to consumers and the food system.
HBS Number: 9-904-414
Geographic Setting: EuropeNumber of Employees: 350
Event Year Start: 2003Event Year End: 2003
Subjects: Europe; Food; Food processing industry; Government policy; Health; Trade policy
Academic Discipline: Business & government

Source: Harvard
   LAUNCHING THE FORD ’KA‘ IN FRANCE
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Dana, T E — Nanyang Business School (NTU)
Distributor: ecch (www.ecch.com) Reference: 598-067-1 Language: English
Category: Marketing Data source: Published sources
Product Year: 1998
Geo location: France Industry: Automobile Size: Large
Topics: Advertising; Strategy; Sales
Abstract: In October 1996, Ford was ready to launch its new ’Ka‘ to the French market. Ford hired the Ogilvy and Mather advertising agency to create the launch campaign. With a 60 million franc budget for a three-month campaign, the parent company hoped to achieve a 2% market share, by selling 35,000 to 40,000 cars in the first year. The agency opted for a highly creative and avant-garde campaign in order to create awareness of Ford's new product. This case presents the salient information required to launch a car in France and gives students the opportunity to create their own campaign based on the information given.

Source: ecch
   Launching the War on Terrorism
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Author(s): Roberto, Michael A.; Carioggia, Gina M.
Publication Date: 08/19/2002 Revision Date: 10/17/2002
Product Type: Case (Library)
Product Description: Describes the decision-making process employed by President Bush’s War Cabinet in the days following the September 11th terrorist attacks. Examines how the president and his advisers framed the problem, exchanged ideas, generated alternatives, and developed a plan of action. Teaching Purpose: To examine a high-stakes decision-making process by a senior executive team.
HBS Number: 9-303-027
Geographic Setting: United StatesIndustry Setting: government
Event Year Start: 2001Event Year End: 2001
Subjects: Decision making; Group dynamics; Human resources management; Leadership; Management of crises; Management styles; Organizational behavior; Teams
Academic Discipline: Competitive strategy

Source: Harvard
   Laura Ashley (A): A New CEO Takes Charge
  Add     22 pp.  Teaching Note
For use with 9-194-142
HBS Number: 5-196-062
Subjects: Clothing; Information technology; Leadership; Reorganization; Strategy formulation

Source: Harvard
   Laura Ashley (B): Defining a Strategy
  Add     22 pp.  Teaching Note
For use with 9-194-143
HBS Number: 5-196-062
Subjects: Clothing; Information technology; Leadership; Reorganization; Strategy formulation

Source: Harvard
   Laura Ashley (C): Rebuilding and Transforming a Global Brand
  Add     22 pp.  Teaching Note
For use with 9-194-144
HBS Number: 5-196-062
Subjects: Clothing; Information technology; Leadership; Reorganization; Strategy formulation

Source: Harvard
   LAURA ASHLEY 1953-1996
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Heath, J — Published by ecch
Distributor: ecch (www.ecch.com) Reference: 398-164-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1998
Geo location: Global Industry: Clothing and home furnishings Size: u336 million turnover (1996) Timing: 1953-1996 with a focus on 1986-1996
Topics: Competence analysis; Expectations, objectives, purpose; Global management; Vertical integration; Management style; Leadership; Restructuring; Strategic alliance
Abstract: This case describes the growth and development of a leading clothing, home furnishings and related products group from its origins in 1953 until 1996. Over this period the business grew from a home based husband and wife concern to an international group whose brand name Laura Ashley was recognised around the world and regarded by many as the group’s major asset. The case begins with a short account of the Laura Ashley‘s development to 1985 when it became a quoted UK public company. The company's ambitious expansion plans and the difficulties it faced in the late 1980s and early 1990s are then described. A new CEO was appointed in September 1991 but despite the changes he implemented the group continued to struggle and he resigned in April 1994. In June 1995 Ann Iverson was appointed CEO. Her aim was to re-establish a 'retail culture' and a strong unified look across the group's product range. The case concludes with a summary of her assessment of the business and her proposals for returning the group to a satisfactory level of performance within three years. The early results seemed promising.

Source: ecch
   Laura Ashley and Federal Express Strategic Alliance
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Author(s): Loveman, Gary W.; Anthony, Robert T.
Publication Date: 10/08/1992 Revision Date: 12/04/1996
Product Type: Case (Field)
HBS Number: 9-693-050
Geographic Setting: London Industry Setting: Apparel industry; Home furnishings Company Size: large
Event Year Start: 1992 Event Year End: 1992
Subjects: Customer service; Distribution; International business; Partnerships; Service management
Academic Discipline: Service management
Supplementary Materials: Teaching Note, (5-693-083), 16p, by Gary W. Loveman, Robert T. Anthony
Product Description: In an effort to improve its global distribution system and thus enhance customer service in its shops around the world, Laura Ashley entered into a path-breaking strategic alliance with Federal Express Business Logistics Services. Under the terms of a loosely structured partnership, Federal Express essentially takes over the warehouse and distribution activities formerly handled by Laura Ashley. The alliance is path breaking due to its largely informal structure, based more on trust and mutual benefit than on complicated rules and measures.

Source: Harvard
  Add     16 pp.  Teaching Note
For use with 9-693-050
HBS Number: 5-693-083
Subjects: Customer service; Distribution; International business; Partnerships; Service management

Source: Harvard
   LAURA ASHLEY HOLDINGS PLC
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Heath, J — University of Leicester
Distributor: ecch (www.ecch.com) Reference: 387-022-2 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1987
Geo location: UK Industry: Clothing, furnishing Size: 5000+ employees Timing: 1954-1985
Topics: Background information; Business environment; Business objectives; Company performance evaluation; Corporate strategy; Corporate structure and development; Entrepreneurship; Growth and expansion; Growth strategy; International business; Manufacturing strategy; Marketing strategy
Abstract: This case traces the development of the company from its origins to 1985, when it went public, and describes its 1985 structure and operations in some detail. The case can be used to trace the company’s strategic decisions as it developed and provide a basis upon which to discuss current strategies. ** //www.ecch.com/caseawards target=_blank>ecch European Case Awards Category Runner up 1991**

Source: ecch
   LAURA ASHLEY HOLDINGS PLC (B)
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Heath, J — University of Leicester
Distributor: ecch (www.ecch.com) Reference: 391-051-1 Language: English
Category: Strategy and General Management
Abstract: This case is an update of Laura Ashley Holdings Plc (A) (387-022-2). The (A) case describes the growth and development of the company until it

Source: ecch
   Laura Barr: Work Patterns at Ditto (B)
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Author(s): Perlow, Leslie A.
Publication Date: 09/23/2003 Revision Date: 03/01/2004
Product Type: Case (Compilation)
Product Description: According to her managers, Laura is an “ideal female employee.” Depicts her life and provides a log of how she spends her time. This is a rewritten version of an earlier case. May be used with: (9-404-055) The PEARL Project: Work Patterns at Ditto (A); (9-404-057) Max Green: Work Patterns at Ditto (C); (9-404-058) Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D).
HBS Number: 9-404-056
Geographic Setting: Northeastern United StatesIndustry Setting: high techNumber of Employees: 100,000
Subjects: Career advancement; Families & family life; Organizational behavior; Performance effectiveness; Product development; Software; Success; Teams; Time management; Women in business; Work hours
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (5-404-059), 18p, by Leslie A. Perlow

Source: Harvard
  Add     18 pp.  Teaching Note
For use with 9-404-056
HBS Number: 5-404-059
Subjects: Career advancement; Families & family life; Organizational behavior; Performance effectiveness; Product development; Software; Success; Teams; Time management; Women in business; Work hours

Source: Harvard
   Laura Martin: Real Options and the Cable Industry
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Author(s): Desai, Mihir; Tufano, Peter
Publication Date: 08/23/2000 Revision Date: 07/10/2001
Product Type: Case (Field)
Product Description: CSFB equity research analyst Laura Martin publishes a report on valuing Cox Communications that introduces an innovative approach to valuation. She contends that EBITDA multiple analysis, typical for the cable industry, is flawed because it overlooks the value of the “stealth tier” (unused capacity on cable companies’ fiber optic network). Martin proposes using real options valuation to impute value to the stealth tier, and she thereby arrives at a higher valuation for Cox stock. This provides the context for contrasting several valuation methodologies—traditional DCF analysis, regression-based ROIC and multiple analysis, and real option theory--and assessing how selected assumptions impact the various valuation techniques. In particular, Martin reviews ways in which the industry is evolving and students can think about how these changes impact which valuation method is most appropriate. More generally, this case provides a context for discussing the role of equity research analysts, highlighting all the constituencies they serve and how this can create conflicts of interest. Martin‘s application of real options theory provides an opportunity to evaluate where it works, where it doesn't, and why.
HBS Number: 9-201-004
Geographic Setting: New York, NY Industry Setting: securities analysis Number of Employees: 15,000
Event Year Start: 1999 Event Year End: 1999
Subjects: Communications industry; Real options; Securities analysis; Valuation
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-202-060), 16p, by Mihir Desai, Mark Veblen

Source: Harvard
  Add     16 pp.  Teaching Note
For use with 9-201-004
HBS Number: 5-202-060
Subjects: Communications industry; Real options; Securities analysis; Valuation

Source: Harvard
   Laura Wollen and ARPCO, Inc.
  Add   View  9 pp.  Case
Author(s): Gentile, Mary
Publication Date: 07/08/1992
Product Type: Case (Gen Exp)
Product Description: Laura Wollen, a group marketing director for ARPCO, Inc., must decide whether to recommend a high performance product manager for a choice position overseas. The supervisor overseas resists the hire because of the candidate’s race and Wollen fears that insisting will set her candidate up for failure. On the other hand, she believes she is the best candidate and should not be denied the position.
HBS Number: 9-393-003
Geographic Setting: Columbus, OH Industry Setting: electrical appliances and home machinery
Company Size: large Gross Revenues: $2.5 billion revenues
Event Year Start: 1990 Event Year End: 1990
Subjects: Careers & career planning; Discrimination; Diversity; Ethics
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Teaching Note, (5-393-031), 7p, by Mary Gentile

Source: Harvard
  Add     7 pp.  Teaching Note
For use with 9-393-003
HBS Number: 5-393-031
Subjects: Careers & career planning; Discrimination; Diversity; Ethics

Source: Harvard
   Laurel Upholstery
  Add   View  5 pp.  Case (Gen Exp)
Author(s): Michael Sider; Ken Mark
Ivey ID: 9B06M032
Publication Date: 4/28/2006 Revision Date: 1/30/2006
Product Type: Case (Gen Exp)
Geographic Setting: Canada Industry Setting: Textile Mill Products Size: Small Year of Event: 2005 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Human Resources Management; Leadership; Communications; Discrimination
Major Disciplines: General Management
Product Description: A senior manager at Laurel Upholstery learns from an unexpected meeting with a former senior manager at the firm’s Montreal factory that only managers of a certain origin - regardless of seniority or performance - were being promoted into top management positions. Although the former manager alleged he had no interest in pursuing the matter, he was frustrated enough to leave the firm, and indicated the matter seemed serious enough to warrant further investigation.

Source: Ivey
   Lauren McDonald at Ernst & Young
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Author(s): John S. Haywood-Farmer; Jenna Weaver; Anne Cybulski
Publication Date: 1/8/2008 Revision Date: 2/15/2008
Product Type: Case (Field)
Teaching Note: 8B07D20
Ivey ID: 9B07D020
Geographic Setting: Canada Industry Setting: Business Services Size: Medium Year of Event: 2007 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Job Requirements; Professional Firms; Accounting Environment; Management of Professionals
Major Disciplines: Production and Operations Management
Product Description: Lauren McDonald, a recently promoted manager at the public accounting firm Ernst & Young in London, Ontario, has an appointment with one of her senior staff accountants. McDonald had met with the staff accountant two months earlier as part of the staff accountant?s mid-year performance review. The meeting had also included an informal discussion as to whether the staff accountant was on track for a promotion to manager, which would be decided later in the year. The staff accountant had asked McDonald for another meeting to discuss the responsibilities of becoming a manager in more detail. McDonald had faced many challenges in her three months as a manager and had not had time to reflect on her own performance. However, she wanted to share her experiences with the staff accountant to better prepare her for the challenges she might face in the coming year.

Source: Ivey
   Laurence Longren: End Game
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Author(s): Stevenson, Howard H.; Spence, Shirley M.
Publication Date: 02/21/2008 Revision Date: 05/08/2010
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 808076
Subjects: Career planning
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (808139), 10p, by Howard H. Stevenson
Product Description: This case examines a successful 64-year old as he considers his goals, and how he should be spending his time, at this stage of his life. It briefly recounts his life story, and provides a special focus on personal financial planning and wealth management issues.

Source: Harvard
  Add   View  18 pp.  Case
Author(s): Stevenson, Howard H.; Spence, Shirley M.
Publication Date: 02/21/2008 Revision Date: 05/08/2010
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 808076
Subjects: Career planning
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (808139), 10p, by Howard H. Stevenson
Product Description: This case examines a successful 64-year old as he considers his goals, and how he should be spending his time, at this stage of his life. It briefly recounts his life story, and provides a special focus on personal financial planning and wealth management issues.

Source: Harvard
   LAURENTIAN BAKERIES
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Author(s): Stephen R. Foerster; Rob Barbara
Publication Date: 12/8/1995 Revision Date: 6/26/2006
Product Type: Case
Ivey ID: 9A95B029
Geographic Setting: Canada Industry Setting: Food and Kindred Products Size: Large
Year of Event: 1995 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Capital Budgeting; Planning
Major Disciplines: Finance
Product Description: The vice-president of operations must submit a valuation and recommendation to expand his plant to handle a doubling of sales over the next three years. Students will have to understand the process review for capital allocation in this

Source: Ivey
   Laurentian Bakeries (Abridged)
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Author(s): David C. Shaw; Stephen R. Foerster; Mary Heisz; Rob Barbara
Publication Date: 7/20/2006 Revision Date: 7/17/2006
Product Type: Case
Ivey ID: 9B06B027
Geographic Setting: Canada Industry Setting: Food and Kindred Products Size: Large
Year of Event: 2005 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Capital Budgeting; Planning
Major Disciplines: Finance
Product Description: The vice-president of operations must submit a valuation and recommendation to expand his plant to handle a doubling of sales over the next three years. Students will have to understand the process review for capital allocation in this large corporation in order to make their recommendation, as well as complete a discounted cash flow.

Source: Ivey
   LAURENTIAN BANK: B2B TRUST
  Add   View  5 pp.  Case
Author(s): J. Nick Fry
Ivey ID: 9B00M035
Publication Date: 9/22/2000 Revision Date: 1/11/2010
Product Type: Case
Geographic Setting: Canada Industry Setting: Banking Size: Medium Year of Event: 2000 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: New products; E-Commerce; Strategic planning
Major Disciplines: Entrepreneurship; General Management
Product Description: Executives of the Laurentian Bank of Canada were reviewing their plans for the launch of B2B Trust - a new business that would become Canada’s first Internet-enabled wholesaler of financial services and products. If they proceed, they would be making a major internal and external commitment to a new way of doing business. They wanted to be sure they had it right and that the introduction would go smoothly. During this review they needed to facilitate a strategic analysis of the B2B Trust initiative - assess the validity of the concepts, the appropriateness of it for the Laurentian Bank and prepare recommendations for senior management.

Source: Ivey
  Add   View  5 pp.  Case
Author(s): J. Nick Fry
Ivey ID: 9B00M035
Publication Date: 9/22/2000 Revision Date: 1/11/2010
Product Type: Case
Geographic Setting: Canada Industry Setting: Banking Size: Medium Year of Event: 2000 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: New products; E-Commerce; Strategic planning
Major Disciplines: Entrepreneurship; General Management
Product Description: Executives of the Laurentian Bank of Canada were reviewing their plans for the launch of B2B Trust - a new business that would become Canada’s first Internet-enabled wholesaler of financial services and products. If they proceed, they would be making a major internal and external commitment to a new way of doing business. They wanted to be sure they had it right and that the introduction would go smoothly. During this review they needed to facilitate a strategic analysis of the B2B Trust initiative - assess the validity of the concepts, the appropriateness of it for the Laurentian Bank and prepare recommendations for senior management.

Source: Ivey
   LAURIE DIPPENAAR: CORPORATE ENTREPRENEUR
  Add   View  20 pp.  Case
Cook, J; Mitchell, C
Publisher: Wits Business School - University of the Witwatersrand
Distributor: ecch (www.ecch.com) Reference: 305-425-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2005
Geo location: Johannesburg, South Africa Industry: Financial services Size: Large Timing: 2004
Topics: Leadership; Governance; Corporate entrepreneurship
Abstract: By 2004, Laurie Dippenaar had been at the helm of FirstRand, one of the largest financial services groups in South Africa, for six years. He was chairman of two of the companies within the FirstRand group the Momentum Group Limited and Discovery, both of which operated in the life and health insurance market. In early 2004, Discovery had come up with an idea for an investment product that was a paradigm shift away from what was currently offered in the market and Dippenaar believed it had huge potential. The immediate question was whether to allow Discovery to proceed with its new product, as it would compete directly with the products offered by Momentum. The real issue was that FirstRand had two horses in one race, and he wondered whether the current situation was sustainable.

Source: ecch
   Laurinburg Precision Engineering
  Add   View  4 pp.  Case
Author(s): Bruns, William J., Jr.
Publication Date: 01/29/1993 Revision Date: 05/25/2004
Product Type: Case (Gen Exp)
Product Description: A small manufacturer needs additional financing for expansion and production improvements. A bond issue would provide needed funds, and a zero-coupon bond would delay payments until funds provided by operations were available. Present value tables are included.
HBS Number: 9-193-098
Geographic Setting: North Carolina Industry Setting: Plastics industry Company Size: small
Event Year Start: 1993 Event Year End: 1993
Subjects: Bonds; Financial reporting; Present value
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-193-181), 6p, by William J. Bruns Jr.

Source: Harvard
  Add     6 pp.  Teaching Note
For use with 9-193-098
HBS Number: 5-193-181
Subjects: Bonds; Financial reporting; Plastics; Present value

Source: Harvard
   LAVAZZA FRANCE: PRODUCT AND DISTRIBUTION CHOICES IN A FOREIGN MARKET
  Add   View  20 pp.  Case
Zaghi, K
Publisher: SDA Bocconi
Distributor: ecch (www.ecch.com) Reference: 505-087-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2005
Geo location: France Industry: Coffee sector Size: 600 million euros turnover Timing: 1982-1997
Topics: International marketing; Channel management; New market entry
Abstract: Founded in 1895, Lavazza recently celebrated its first century in business: a hundred years dedicated exclusively to growth in the coffee sector in which the company has invested all its resources in a constant commitment to continuous innovation, in an effort to improve quality and construct the brand image that Lavazza enjoys today u the coffee by definition, the chosen coffee of the Italians. The Italian leader in the sector of roasted coffee, Lavazza had a total turnover of 568,102,589.00 euros in 1997, around 20% from exports. The first step towards the progressive internationalisation of the business, was the setting up of Lavazza France Sarl in 1982. For several years, the French subsidiary remained the sole example of an organic insertion of the company in a European country. Almost twenty years of experience acquired in close contact with the various local situations were necessary to obtain this result, passing from simple indirect exportation in the seventies up to a genuine process of internationalisation of the company.

Source: ecch
   LAW AFRICA (A)
  Add   View  12 pp.  Case
Acosta, F — Strathmore Business School
Renart, L — IESE Business School

Distributor: ecch (www.ecch.com) Reference: 806-077-1 Language: English
Category: Entrepreneurship Data source: Field research
Product Year: 2006
Geo location: Nairobi Industry: Publishing Size: Small Timing: 2000
Topics: Entrepreneurship; Start-up; Nairobi; Kenya
Abstract: In October 2000, Maina Waweru, the Chief Executive Officer (CEO) of LawAfrica, and Chief of Operations Katarina Juma, were on the horns of a dilemma. Despite their success in locating, photocopying and digitising most of the court cases in secret, LawAfrica faced significant challenges. The business was not generating any revenue because the on-line product was not ready. It was suffering from a major setback of an intensified disagreement with its website developer. The case writing process was financed by the Ministry of Trade and Industry of the Government of Kenya through an IFC / IDA credit to support micro, small and medium enterprises (Project P085007). The process was managed by the Management Education and Research Consortium.

Source: ecch
   Law and Legal Reasoning: An Introduction
  Add   View  5 pp.  Case
Author(s): Reiling, Henry B.
Publication Date: 12/05/2003 Revision Date: 02/07/2008
Product Type: Note
HBS Number: 204080
Subjects: Forecasting; Legal aspects of business
Academic Discipline: Business & government
Product Description: Gives prominence to Mr. Justice Holmes’ Prediction Theory of the law as a practical — and by analogy to forecasting in finance and other functional areas of business — comfortable, and familiar way for businesspeople to think about the law. Law is defined as a forecast of what the relevant facts proving the presence or absence of those concepts or principles will turn out to be. The basis for the forecast of concepts is a hierarchy of sources beginning with statutes, followed in sequence by an assessment of case precedent and considerations of social advantage. May be used with: (9-204-114) Texas Gulf Sulphur: The Timmins Ontario Mine; (9-206-079) Allemeier v. Commissioner.

Source: Harvard
  Add   View  5 pp.  Case
Author(s): Reiling, Henry B.
Publication Date: 12/05/2003 Revision Date: 07/11/2005
Product Type: Note
Product Description: Gives prominence to Mr. Justice Holmes’ Prediction Theory of the law as a practical — and by analogy to forecasting in finance and other functional areas of business -- comfortable, and familiar way for businesspeople to think about the law. Law is defined as a forecast of what the relevant facts proving the presence or absence of those concepts or principles will turn out to be. The basis for the forecast of concepts is a hierarchy of sources beginning with statutes, followed in sequence by an assessment of case precedent and considerations of social advantage. May be used with: (9-204-114) Texas Gulf Sulphur: The Timmons Ontario Mine.
HBS Number: 9-204-080
Subjects: Forecasting; Legal aspects of business
Academic Discipline: Business & government

Source: Harvard
   Law of the Emperor’s Wardrobe
  Add   View  6 pp.  Article
Author(s): Michael C. Feiner
Publication Date: 01/01/2005
Product Type: Article
Ivey ID: 9B05TA04
Subjects: Leadership
Major Disciplines: General Management
Product Description: Some leaders intimidate; others are unapproachable. But is that really the case? Confronting a leader in the right way can lead to pleasant surprises. High-performance leaders realize that more often than not they just don’t know how their people really feel about their leadership. Push-back, having the courage to question a leader and point out that his or her behaviour is counter-productive, can help a leader make a better, truly informed decision. The wise and mature leader will welcome the push-back: And it will make his or her job easier.

Source: Ivey
   LAWBREED LIMITED (PUBLISHERS OF SC REPORT)
  Add   View  17 pp.  Case
Amangbo, C — Lagos Business School
Distributor: ecch (www.ecch.com) Reference: 503-101-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2003
Geo location: Nigeria, Lagos Industry: Publishing, law Size: 20 employees Timing: 1 year
Topics: Distribution; Channel management
Abstract: This short case describes the challenges faced by the publisher of a law report - the judgements of the Supreme Court of Nigeria - in the distribution of his books. The case gives a brief background of the enterprise, the strategies used for distribution and promotion and the various options that are under consideration for distribution. The purpose of this case is to assess the options proposed by the protagonist with a view to recommending a way forward that is not only efficient in reaching out to the targeted professionals but that is also cost effective and able to overcome the challenges of payment collection. This case can be used in classes on entrepreneurship, distribution (channel design and management) and marketing of specialised products.

Source: ecch
   Lawford Electric Co. (Revised)
  Add   View  9 pp.  Case
Author(s): Newton, Derek A.
Publication Date: 03/01/1980
Product Type: Case (Field)
Product Description: Observes a salesman in a complex selling situation.
HBS Number: 9-580-124
Geographic Setting: New York Industry Setting: electrical equipment
Company Size: mid-size Gross Revenues: $200 million annual sales
Event Year Start: 1979 Event Year End: 1979
Subjects: Competition; Electric industries; Sales management
Academic Discipline: Marketing

Source: Harvard
  Add   View  9 pp.  Case
Author(s): Newton, Derek A.
Publication Date: 03/01/1980
Product Type: Case (Field)
Product Description: Observes a salesman in a complex selling situation.
HBS Number: 9-580-124
Geographic Setting: New York Industry Setting: electrical equipment
Company Size: mid-size Gross Revenues: $200 million annual sales
Event Year Start: 1979 Event Year End: 1979
Subjects: Competition; Electric industries; Sales management
Academic Discipline: Marketing

Source: Harvard
   Lawrence Berger and Allied Screens, Inc.
  Add   View  13 pp.  Case
Author(s): Fairchild, Gregory B.; Ganz, Adam
Darden ID: UVA-ENT-0081
Published: 7/18/2006
Copyright Year: 2006
Subject Area: Entrepreneurship and Innovation
Keywords: Entrepreneurship, Acquisitions
Abstract: Having acquired Allied Screens two years earlier, Lawrence Berger is now facing a set of challenges: First, he has lost his largest customer; second, recent sales initiatives were showing mixed results; third, he is facing increasing pressure from his lender. On top of all these challenges, he wonders whether it is time to purse alternative career options. The case requires students to qualitatively and quantitatively analyze and develop alternatives for Berger, given his personal objectives and strategic challenges.

Source: Darden
   Lawrence Trihn: Venturing to Vietnam
  Add   View  19 pp.  Case
Author(s): Margolis, Joshua D.; Gordon, Rachel
Publication Date: 10/01/2008 Revision Date: 08/05/2010
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 409017
Geographic Setting: Vietnam
Event Year Start: 2006 Subjects: Leadership development; Ethics; Career planning; Managing careers
Academic Discipline: Entrepreneurship
Product Description: Should Lawrence Trinh pursue his aspiration of working in Vietnam — and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts that pose stiff ethical challenges. Trinh seeks to combine his background in financial services with his desire to contribute to Vietnam’s economic development, and he has to decide among four job offers with investment firms. But it is a complicated decision. First, none of the job offers fit his selection criteria perfectly. Second, despite growing reforms, Vietnam is still ranked poorly on indices of corruption. Third, Trinh‘s father (who fled Vietnam following the war) frowns upon doing anything that could contribute to the communist regime. Fourth, Trinh's girlfriend is about to start her next stage of medical training in the United States, which means that pursuing his aspiration now will separate them. All of these considerations raise three questions: (1) Is the timing right for Trinh to embark on his personal mission of contributing to the well-being of Vietnam? (2) Which job offer should he accept? (3) What set of principles and practices should he adopt that will enable him to remain true to his values, sustain his capacity to be a true agent of change, yet not undermine his ability to succeed as an investor?

Source: Harvard
  Add   View  19 pp.  Case
Author(s): Gordon, Rachel; Margolis, Joshua D.
Publication Date: 10/01/2008
Product Type: Case (Field)
HBS Number: 9-409-017
Geographic Setting: Vietnam
Event Year Start: 2006 Event Year End: 2006
Subjects: Careers & career planning; Ethics; Leadership development
Academic Discipline: Entrepreneurship
Product Description: Should Lawrence Trinh pursue his aspiration of working in Vietnam — and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts that pose stiff ethical challenges. Trinh seeks to combine his background in financial services with his desire to contribute to Vietnam’s economic development, and he has to decide among four job offers with investment firms. But it is a complicated decision. First, none of the job offers first his selection criteria perfectly. Second, despite growing reforms, Vietnam is still ranked poorly on indices of corruption. Third, Trinh‘s father (who fled Vietnam following the war) frowns upon doing anything that could contribute to the communist regime. Fourth, Trinh's girlfriend is about to start her next stage of medical training in the United States, which means that pursuing his aspiration now will separate them. All of these considerations raise three questions: (1) Is the timing right for Trinh to embark on his personal mission of contributing to the well-being of Vietnam? (2) Which job offer should he accept? (C) What set of principles and practices should he adopt that will enable him to remain true to his values, sustain his capacity to be a true agent of change, yet not undermine his ability to succeed as an investor?

Source: Harvard
  Add   View  19 pp.  Case
Author(s): Gordon, Rachel; Margolis, Joshua D.
Publication Date: 10/01/2008
Product Type: Case (Field)
HBS Number: 9-409-017
Geographic Setting: Vietnam
Event Year Start: 2006 Event Year End: 2006
Subjects: Careers & career planning; Ethics; Leadership development
Academic Discipline: Entrepreneurship
Product Description: Should Lawrence Trinh pursue his aspiration of working in Vietnam — and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts that pose stiff ethical challenges. Trinh seeks to combine his background in financial services with his desire to contribute to Vietnam’s economic development, and he has to decide among four job offers with investment firms. But it is a complicated decision. First, none of the job offers first his selection criteria perfectly. Second, despite growing reforms, Vietnam is still ranked poorly on indices of corruption. Third, Trinh‘s father (who fled Vietnam following the war) frowns upon doing anything that could contribute to the communist regime. Fourth, Trinh's girlfriend is about to start her next stage of medical training in the United States, which means that pursuing his aspiration now will separate them. All of these considerations raise three questions: (1) Is the timing right for Trinh to embark on his personal mission of contributing to the well-being of Vietnam? (2) Which job offer should he accept? (C) What set of principles and practices should he adopt that will enable him to remain true to his values, sustain his capacity to be a true agent of change, yet not undermine his ability to succeed as an investor?

Source: Harvard
   LAWSON & JONES LIMITED (A)
  Add   View  33 pp.  Case
Shaw DC; Blair CL
A group of officers and senior managers at Lawson & Jones is proposed a leveraged buyout of the Canadian operations. They face issues of deciding on an offering price and evaluating the financing proposal. Two follow-on cases of the same name(9A87B018 and 9A87B019) outline the subsequent events.
Ivey Number: 9A87B017
Publication Date: 1/1/1987 Revision Date: 7/12/1998
Geographic Setting: Canada Industry Setting: Printing, Publishing & Allied Industries
Company Size: Large organization
Event Year Start: 1985
Subjects: Valuation, Financing, Pricing
Functional Area: Finance

Source: Ivey
   LAWSON & JONES LIMITED: LBO (B)
  Add   View  2 pp.  Case
Author(s): Shaw DC; Blair CL
Description: The head of a management group that is preparing a leveraged buyout is trying to decide how to communicate the offer to the parent company, who should be the spokesperson, and what would be communicated. This case is a supplement to the (A) case ofthe same name, 9A87B017.
Ivey Number: 9A87B018
Publication Date: 1/1/87 Revision Date: 3/21/2003
Geographic Setting: Canada
Industry Setting: Printing, Publishing & Allied Industries
Company Size: Large organization
Event Year Start: 1985
Subjects: Communications; Management Communication
Level of Difficulty: Undergraduate/MBA

Source: Ivey
   LAWSON & JONES LIMITED: LBO (C)
  Add   View  37 pp.  Case
Author(s): Shaw DC; Blair CL
Description: A group of officers and senior managers at the Canadian division of a British corporation has prepared a leveraged buyout proposal. Just prior to presenting this proposal to the U.K. management, the senior executives learn that the whole parentcompany is for sale. They then put together a proposal to buy out the parent. They must value the company and evaluate the financing proposed. This is the final supplement of a three-case series; the (A) and (B) cases carry the same name (9A87B017and 9A87B018).
Ivey Number: 9A87B019
Publication Date: 1/1/87 Revision Date: 6/4/2003
Geographic Setting: United Kingdom
Industry Setting: Printing, Publishing & Allied Industries
Company Size: Large organization
Event Year Start: 1985
Subjects: Valuation; Financing
Level of Difficulty: Undergraduate/MBA

Source: Ivey
   LAWSONS
  Add   View  12 pp.  Case
Author(s): Peter M. Farrell; Richard H. Mimick
Publication Date: 1/1/1987 Revision Date: 7/22/2008
Product Type: Case
Teaching Note: 8A87J06
Ivey ID: 9A87J006
Geographic Setting: Canada Industry Setting: General Merchandise Stores Size: Small Year of Event: 1998 Level of Difficulty: 1 - Introductory
Subjects: Supplier Relations; Loan Evaluation; Financial Analysis; Credit
Major Disciplines: Finance
Product Description: A sole proprietor, with depleted savings, has requested both an operating loan as well as a line of credit. The operating loan will be used to retire his ’run-away‘ trade debts and the line of credit to service his cash-tight months.

Source: Ivey
  Add   View  12 pp.  Case
Author(s): Peter M. Farrell; Richard H. Mimick
Publication Date: 1/1/1987 Revision Date: 7/22/2008
Product Type: Case
Teaching Note: 8A87J06
Ivey ID: 9A87J006
Geographic Setting: Canada Industry Setting: General Merchandise Stores Size: Small Year of Event: 1998 Level of Difficulty: 1 - Introductory
Subjects: Supplier Relations; Loan Evaluation; Financial Analysis; Credit
Major Disciplines: Finance
Product Description: A sole proprietor, with depleted savings, has requested both an operating loan as well as a line of credit. The operating loan will be used to retire his ’run-away‘ trade debts and the line of credit to service his cash-tight months.

Source: Ivey
  Add   View  7 pp.  Teaching Note
Ivey Number: 8A87J06
For use with 9A87J006.

Source: Ivey
   Lawyers & Leases
  Add   View  11 pp.  Case
Author(s): Hamermesh, Richard G.; Lutz, Michele
Publication Date: 01/10/2001 Revision Date: 04/27/2001
Product Type: Case (Gen Exp)
Product Description: Profiles Rajath Chaundry, an aspiring entrepreneur, as he attempts to secure office space for his growing team, select a lawyer, and continue to build his fledgling enterprise, eLearning.com. Teaching Purpose: Designed to be used in an entrepreneurial management or small business course to illustrate the importance of early negotiations in the life of a business venture. Highlights potential pitfalls new entrepreneurs experience in selecting an attorney and negotiating lease agreements. May be used with: (88309) Before You Sign That Lease...
HBS Number: 9-801-166
Geographic Setting: Boston, MAIndustry Setting: Internet/distance learningCompany Size: start-upNumber of Employees: 7
Event Year Start: 2000Event Year End: 2000
Subjects: Electronic commerce; Entrepreneurship; Ethics; Internet; Leasing; Negotiations
Academic Discipline: Entrepreneurship
Supplementary Materials: Teaching Note, (5-801-353), 8p, by Richard G. Hamermesh, Michele Lutz

Source: Harvard
  Add     8 pp.  Teaching Note
For use with 9-801-166
HBS Number: 5-801-353
Subjects: Electronic commerce; Entrepreneurship; Ethics; Internet; Leasing; Negotiations

Source: Harvard
   Layton Canada
  Add   View  13 pp.  Case
Spar, Debora; Ricciardi, Lygeia; Bures, Laura
In 1993, Layton Canada finds itself caught in an intractable political situation. As part of a global reorganization process, the firm has been transformed from a subsidiary of a Dutch parent corporation to a subsidiary of a U.S. parent. Now, if it continues with its usual practice of exporting electrical components to Cuba, it will violate U.S. export law. If it ceases, however, it will violate Canadian law. Teaching Purpose: To examine how politically motivated trade and export practices can have a major impact on firms engaged in global operations. Also explores the origins and motives of export restrictions and sanctions. A rewritten version of an earlier case.
HBS Number: 9-796-108 Type: Case (Field)
Publication Date: 12/19/1995
Geographic Setting: Global Industry Setting: electrical components
Event Year Start: 1993 Event Year End: 1993
Subjects: Business conditions; Canada; Conflict; International business; International trade; Legislation; Multinational corporations
Supplementary Materials: Teaching Note, (5-798-054), 14p, by Debora Spar

Source: Harvard
  Add     14 pp.  Teaching Note
For use with 9-796-108
HBS Number: 5-798-054
Subjects: Business conditions; Canada; Conflict; International business; International trade; Legislation; Multinational corporations

Source: Harvard
   Lazard LLC
  Add   View  16 pp.  Case
Author(s): Subramanian, Guhan; Sherman, Eliot
Publication Date: 06/05/2007 Revision Date: 03/17/2008
Product Type: Case (Library)
HBS Number: 907046
Geographic Setting: London; New York; Paris Industry Setting: Financial industry Number of Employees: 2,750
Event Year Start: 2001 Event Year End: 2001
Subjects: Executive selection; Financial services; IPO; Management; Mergers & Acquisitions; Negotiations; Organizational structure; Personnel policies
Academic Discipline: Organizational behavior & leadership
Product Description: Describes Lazard’s situation in 2001, and supplies context for the subsequent negotiation between its Chairman and his hand-picked successor. In 2001 Lazard, the last of the great investment houses to remain both private and in the control of its founding family, is in a state of decline. Infighting throughout the 1990s led to a defection of talent that left many wondering if Lazard could compete with the diversified financial behemoths of the 21st Century. It also left Chairman Michel David-Weill looking for a successor. David-Weill believes he has found one in M&A star Bruce Wasserstein: going into their negotiation, what should Wasserstein‘s strategy be?

Source: Harvard
   LBOs for Smaller Companies
  Add   View  8 pp.  Article
Stancill, James McNeill
Leveraged buyouts are not just for the big guys. Money is available for buyers of smaller companies who know how to structure a deal. Borrowing against assets like equipment, inventory, and accounts receivable gives the entrepreneur the most freedom and thus remains the most popular LBO technique. If a deal is to succeed, the owner must have a compelling reason to sell.
HBS Number: 88113 Type: Harvard Business Review Article
Publication Date: 1/1/1988
Subjects: Acquisitions; Entrepreneurial finance; Financial management; Leveraged buyouts; Small business

Source: Harvard
   LE BONBON PLC
  Add   View  20 pp.  Case
Doyle, P — Warwick Business School
Distributor: ecch (www.ecch.com) Reference: 597-012-1 Language: English
Category: Marketing Data source: Field research
Product Year: 1997
Geo location: UK Industry: Retail Size: Medium, u30 million turnover Timing: 1997
Topics: Marketing strategy; Retailing; Core capabilities; Managing change
Abstract: A UK high street retail chain faces an array of profit and sales problems caused by changes in the retail environment and its own operational weaknesses. The case requires students to conduct an audit of the business, identify its financial deficiencies, reassess its channel options and recommend a strategy to overcome its organisational problems. The case tests the students’ skills not only in marketing, but also in organisational behaviour, strategy, accounting and finance.

Source: ecch
   LE BOULANGER DE STRASBOURG
  Add   View  6 pp.  Case
Dana, L P — Nanyang Business School (NTU)
Distributor: ecch (www.ecch.com) Reference: 398-141-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1998
Geo location: France Industry: Food Size: Small Timing: 1990s
Topics: External forces; Government; Regulation; EU (European Union); Free trade; Opportunity assessment; Trade blocks
Abstract: The Regulatory Environment facing a small business in France, such as a baker, is full of opportunities, but also some considerable threats. Among the most promising pros is the networks of assistance with organisations such as ANCE, MRCE, ANVAR, ARIST, CRITT, etc who work in the spirit of promoting entrepreneurship (ANCE), co-ordinating regional talent (CRITT) and transfer of intelligence (ARIST) among small and medium sized firms in France. Nonetheless, setting up a venture in France can also be a very complex procedure, as proved from the very low growth of small enterprise employment (among the lowest in Europe). For example, the complexity of administrative formalities is one of the main threats. Moreover, once an enterprise is created it’s even more challenging to keep it in business, due to all the paperwork.

Source: ecch
   LE MOULIN DE MOUGINS
  Add   View  14 pp.  Case
Bidault, F — Sophia Antipolis Management Institute SAMI
Naka, T — Sophia Antipolis Management Institute SAMI

Distributor: ecch (www.ecch.com) Reference: 399-055-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 1999
Geo location: France Industry: Restaurant Size: Small Timing: 1997
Topics: Business strategy; Market segmentation; Re-organisation; Operation management
Abstract: In March 1997, the new edition of the famous Michelin guidebook, that offers a worldwide renown ranking of the best restaurants drops a sentence: Le Moulin de Mougins, the most famous restaurant of the French Riviera, has lost a STAR. The service manager and the owner as well as the clients and friends are shocked at seeing this sentence. Nothing had changed in the management and the services stayed the same way for 28 years. Four years before, the restaurant had already lost one star from the three it had. From now on, it looks very difficult to work with only one star, despite the excellent quality of the service and meals. The case is intended to explain the necessary evolution of the firm to keep its advantage in the marketplace. It reviews the marketing aspects, operational and managerial issues and suggests some recommendations. A set of transparencies are available to accompany the case (399-055-7).

Source: ecch
   le Papertique, LLC
  Add   View  13 pp.  Case
Author(s): Ram Subramanian
Publication Date: Fall 2008
TCJ ID: TCJ 050103
Data Source: field research Geographic Setting: USA, northeast Industry Setting: Weddings and wedding accessories Event Year Start: 2001 Event Year End: 2007
Subjects: Web-retailing; Lifestyle choices; Women entrepreneurs
Case Description: Heather Loya started her custom designed wedding invitations business in the aftermath of the September 11, 2001 terrorist attack, when she was no longer comfortable commuting to New York City from New Jersey for her corporate job. In the ensuing years, her business picked up to the extent that she was making a reasonable income from it. She was due to become a first time mother in July 2007. Her impending motherhood made her realize that she would not be able to work long hours in her one-person business after the birth of her child. She had started a web-based business that was set up to sell wedding invitation accessories (such as boxes, ribbons, etc.) procured from various vendors. This business was expected to take less of her time as compared to the custom business, but the custom business made better use of her creative talents. Heather now had to make a decision whether to emphasize the web-based business to compensate for the likely decrease in revenues from her custom business (because of motherhood) or to just continue her custom business in a scaled down form.

Source: The CASE Association
  Add   View  9 pp.  Teaching Note
Author(s): Ram Subramanian
Publication Date: Fall 2008
TCJ ID: TCJ 050103
Data Source: field research Geographic Setting: USA, northeast Industry Setting: Weddings and wedding accessories Event Year Start: 2001 Event Year End: 2007
Subjects: Web-retailing; Lifestyle choices; Women entrepreneurs
Case Description: Heather Loya started her custom designed wedding invitations business in the aftermath of the September 11, 2001 terrorist attack, when she was no longer comfortable commuting to New York City from New Jersey for her corporate job. In the ensuing years, her business picked up to the extent that she was making a reasonable income from it. She was due to become a first time mother in July 2007. Her impending motherhood made her realize that she would not be able to work long hours in her one-person business after the birth of her child. She had started a web-based business that was set up to sell wedding invitation accessories (such as boxes, ribbons, etc.) procured from various vendors. This business was expected to take less of her time as compared to the custom business, but the custom business made better use of her creative talents. Heather now had to make a decision whether to emphasize the web-based business to compensate for the likely decrease in revenues from her custom business (because of motherhood) or to just continue her custom business in a scaled down form.

Source: The CASE Association
   Le Parisien
  Add   View  12 pp.  Case
"Janelle Heineke; Alexandra Baptista; Yann Morvan, Ana Rodriguez Linde"
Hassan Hodroj has opened the business of his dreams: an upscale French bakery in a carefully chosen exclusive location in an exclusive shopping area in Boston. Le Parisien was authentic to every detail, from the expensive renovation that met the strict codes for bakeries in Paris to the French Chef who used only the finest imported ingredients in his pastries. Unfortunately for Hassan, his dream was turning into a nightmare. He was paying premium prices for authenticity, but his revenues were lower than projected and his creditors were at the door. Hassan would have to make some important choices soon about customers, products, and processes if he wanted to stay in business.
Source: North American Case Research Association, Case Research Journal, Volume 17, Issue 1-2
Subjects: Operations Management, Service Operations, Quality Management, New Ventures

Source: NACRA
  Add   View  11 pp.  Teaching Note
Source: NACRA
   Le Petit Chef
  Add   View  22 pp.  Case
Author(s): MacCormack, Alan ; Sucher, Sandra J.; Rangashayi, Suraj
Publication Date: 10/03/2001 Revision Date: 11/13/2002
Product Type: Case (Gen Exp)
Publisher: Harvard Business School
HBS Number: 602080
Geographic Setting: France Number of Employees: 600
Event Year Start: 1999 Event Year End: 1999
Subjects: Portfolio management; Innovation; Strategic planning; Product development; R&D
Academic Discipline: Operations management
Supplementary Materials: Case Teaching Note, (602117), 25p, by Alan MacCormack, Sandra J. Sucher
Product Description: Brigitte Gagne, Le Petit Chef’s director of microwave R&D, is deciding on the product development agenda for next year. She has to decide which of the available projects to fund, and evaluate the overall portfolio of projects currently under development. The recent poor performance of the firm prompts Gagne to think about reassessing the way projects are generated, evaluated, and selected at Le Petit Chef. However, Gagne has a pressing deadline to meet — the executive team is due to review the next year‘s agenda at a meeting in Paris tomorrow.

Source: Harvard
  Add   View  22 pp.  Case
Author(s): MacCormack, Alan; Sucher, Sandra; Rangasha
Publication Date: 10/03/2001 Revision Date: 11/13/2002
Product Type: Case (Gen Exp)
Product Description: Brigitte Gagne, Le Petit Chef’s director of microwave R&D, is deciding on the product development agenda for next year. She has to decide which of the available projects to fund, as well as to evaluate the overall portfolio of projects currently under development. The recent poor performance of the firm overall prompts Brigitte to think about reassessing the way projects are generated, evaluated, and selected at Le Petit Chef. However, Brigitte has a pressing deadline to meet — the executive team is due to review the next year‘s agenda at a meeting in Paris tomorrow. Teaching Purpose: Examines the issue of project planning, product line planning, and aggregate resource planning in an R&D department. Allows students to explore the link between competitive performance of the firm and product line choices. Generates insights on the typical problems firms encounter in their product planning activities: too many projects overall, too many derivative projects (versus platform projects), over-committed resources, inappropriate skill mix in R&D, little top-down input to project generation (the focus being on bottom-up suggestions), and dealing with potentially radical (disruptive) technological trends.
HBS Number: 9-602-080
Geographic Setting: Paris, France Industry Setting: consumer electronics (microwave ovens) Number of Employees: 600
Event Year Start: 1999 Event Year End: 1999
Subjects: Consumer electronics; Innovation; Portfolio management; Product development; Research & development; Strategic planning
Academic Discipline: Operations management
Supplementary Materials: Teaching Note, (5-602-117), 25p, by Alan MacCormack, Sandra Sucher

Source: Harvard
  Add     25 pp.  Teaching Note
For use with 9-602-080
HBS Number: 5-602-117
Subjects: Consumer electronics; Innovation; Portfolio management; Product development; Research & development; Strategic planning

Source: Harvard
   Lead and Manage Your Organization with the Balanced Scorecard
  Add   View  6 pp.  Article
Author(s): Kaplan, Robert S.
Publication Date: 07/15/2002
Product Type: Balanced Scorecard Report Article
Product Description: Leadership alone isn’t everything. Successful organizations need leaders who can also manage effectively. The Balanced Scorecard, which is more than just a measurement system, can help executives do both. Read about the five principles of the Strategy-Focused Organization (SFO) framework that organizations can use to achieve breakthrough performance. These principles in turn transform the Balanced Scorecard from a measurement to a leadership and management system. Includes the sidebars "Leaders vs. Managers," "The Principles of the Strategy-Focused Organization," and "Seamless: How Mobil Executives Became Leaders."
HBS Number: B0207A
Subjects: Balanced scorecard; Corporate strategy; Executives; Leadership; Management performance; Management styles
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   Lead for Loyalty
  Add   View  12 pp.  Article
Author(s): Reichheld, Frederick F.
Publication Date: 07/01/2001
Product Type: Harvard Business Review Article
HBS Number: R0107E
Subjects: Leadership; Loyalty; Management communication; Marketing strategy
Academic Discipline: Organizational behavior & leadership
Product Description: The greater the loyalty a company engenders among its customers, employees, suppliers, and shareholders, the greater the profits it reaps. Frederick Reichheld, a director emeritus of Bain & Co., offers advice on improving loyalty that is ba