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   A Key Decision
  Add   View  7 pp.  Case
Steven M. Meltzer; John Melnyk
This case describes an ethical dilemma I experienced as president of my fraternity. Ted, a close friend and fraternity brother, suffered from bipolar disorder. He required medication to avoid alternating periods of extreme hyperactivity and severe depression. Shortly after I was elected president of our fraternity, his parents asked me to meet with them. They told me that Ted had stopped taking his medication, that his doctor felt that renewed treatment would only be effective if Ted sought it voluntarily, and that he might have to hit “rock bottom” in order to realize he needed help. His mother asked me to take away Ted’s fraternity house key so that he could not use the fraternity as an escape, thus potentially delaying his eventual recovery. I left the meeting agreeing to do what I had been asked, but upon reflection I was unsure of what I could or should do.
Source: North American Case Research Association, Case Research Journal, Volume 22, Issue 2
Subjects: Ethics; Stakeholders; Conflicting Responsibilities; Fraternities

Source: NACRA
   Cases
  Add   View  11 pp.  29. Keurig Coffee
Source: Dess-Lumpkin-Eisner
  Added   View  12 pp.  29. Keurig Coffee
Author(s): Moody, Keith F.; Eisner, Alan B
Case Number: DLE5029
Publication Date: 2009 Revision Date: N/A
Event Year Start: 2005 Event Year End: 2009
Geographic Setting: U.S. Industry Setting: Coffee
Courses: Business; Management and Organization; Strategic Management
Course Sequence: Corporate-level Strategy; Managing Innovation; Strategic Leadership
Subjects: Competitive Strategy; Strategic Leadership; Innovation & Technology; Consumer Product Goods;
Supplements: Teaching Note; PowerPoint Notes; Online Web Links;
Description: New CEO Michelle Stacey must perk up Keurig from a technology-focused firm to one that can navigate the caffeine-charged, single-cup-brewing coffee maker business.

Source: Dess-Lumpkin-Eisner
  Added   View  15 pp.  34. Kroger Company
Author(s): Gilliard, Deborah J.
Description: For Kroger, new competitors like Wal-Mart, Costco, and BJ’s are challenging the traditional supermarkets to compete in an environment of flat market growth and fierce competition.
Publication Date: 2005 Revision Date: N/A
Event Year Start: 2002 Event Year End: 2005
Geographic Setting: U.S. Industry Setting: Grocery
Courses: Business/Management and Organization/Strategic Management
Course Sequence: Corporate-level Strategy; Business-level Strategy; Internal Analysis; External Environment
Subjects: Business Policy; Competitive Strategy; Asset Analysis; Industry Analysis; Mergers & Acquisitions
Supplements: Teaching Note; Online Web Links
Case Number: DLE3034

Source: Dess-Lumpkin-Eisner
  Added   View  15 pp.  34. Kroger Company
Author(s): Gilliard, Deborah J.
Description: For Kroger, new competitors like Wal-Mart, Costco, and BJ’s are challenging the traditional supermarkets to compete in an environment of flat market growth and fierce competition.
Publication Date: 2005 Revision Date: N/A
Event Year Start: 2002 Event Year End: 2005
Geographic Setting: U.S. Industry Setting: Grocery
Courses: Business/Management and Organization/Strategic Management
Course Sequence: Corporate-level Strategy; Business-level Strategy; Internal Analysis; External Environment
Subjects: Business Policy; Competitive Strategy; Asset Analysis; Industry Analysis; Mergers & Acquisitions
Supplements: Teaching Note; Online Web Links
Case Number: DLE3034

Source: Dess-Lumpkin-Eisner
   Cases in Business and Society
  Add   View  8 pp.  Kimpton Hotels’ EarthCare Program
Source: Lawrence-Weber
   K+S GROUP: GROWTH OPPORTUNITIES IN A MATURE INDUSTRY (A)
  Add   View  27 pp.  Case
Kaufmann, L; Tritt, C; Deliens, S; Gueck, A; Schmidt, T; Schroeder, S; Tomkova, Z
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 306-585-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Version Date: 01-11-2006
Geo location: Germany, Asia, Latin America Industry: Chemicals, salt Size: 2.8 billion euros revenue Timing: 2006
Topics: Germany; Latin America; Asia; China; International; Expansion; Strategy; Acquisition; Growth; Salt; SWOT (strengths, weaknesses, opportunities, threats); International business; Scoring model; Country selection; Mining
Abstract: This is the first of a two-case series (306-585-1 and 306-586-1). This case study takes place in the salt and fertiliser producing industry and presents options for an international expansion strategy of Germany’s K+S AG. After years of success the company is looking for investments in new regions and new businesses. The company‘s objective is to increase its global market share by expanding its business to other continents, since the Western European market does not provide any immediate growth potential. The story centres on Michael Schaper, Head of Corporate Development and Controlling at K+S in Kassel, Germany. At the time of the case the executives have already discussed possible options but there has not been a decision yet. The case deals with the evaluation of different international growth opportunities for a company competing in a mature industry. Part (A) of the case covers different potential growth strategies for K+S. In particular, it addresses the option to expand K+S's salt business in Latin America and Asia by means of an acquisition. Part (B) of the case deals with the evaluation of market entry into China on behalf of a strategic investment of the K+S group.

Source: ecch
   K+S GROUP: GROWTH OPPORTUNITIES IN A MATURE INDUSTRY (B)
  Add   View  8 pp.  Case
Kaufmann, L; Tritt, C; Deliens, S; Gueck, A; Schmidt, T; Schroeder, S; Tomkova, Z
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 306-586-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Version Date: 01-11-2006
Geo location: China, Germany Industry: Chemicals, salt Size: 2.8 billion euros revenue Timing: 2006
Topics: Configuration; Mode; Market entry; Growth; Strategy; China; Asia; Germany; Acquisition; Salt; Investment; Strategic; Export; Internationalisation; Evaluation
Abstract: This is the second of a two-case series (306-585-1 and 306-586-1). This case study takes place in the salt and fertiliser producing industry and presents options for an international expansion strategy of Germany’s K+S AG. After years of success the company is looking for investments in new regions and new businesses. The company‘s objective is to increase its global market share by expanding its business to other continents, since the Western European market does not provide any immediate growth potential. The story centres on Michael Schaper, Head of Corporate Development and Controlling at K+S in Kassel, Germany. At the time of the case the executives have already discussed possible options but there has not been a decision yet. The case deals with the evaluation of different international growth opportunities for a company competing in a mature industry. Part (A) of the case covers different potential growth strategies for K+S. In particular, it addresses the option to expand K+S' salt business in Latin America and Asia by means of an acquisition. Part (B) of the case deals with the evaluation of market entry into China on behalf of a strategic investment of the K+S group.

Source: ecch
   K-III: A Leveraged Build-Up
  Add   View  20 pp.  Case
Author(s): Baker, George P.; Bamford, Nicola
Publication Date: 11/07/1994 Revision Date: 05/15/2002
Product Type: Case (Field)
Product Description: Explores the strategy, financing, and governance of a new type of organizational form, dubbed the Leveraged Build-Up by its inventor, Kohlberg, Kravis, Roberts & Co. The company makes leveraged acquisitions of small publishing companies, managing them in a very decentralized way. It has grown dramatically between 1989 and 1993. K-III’s organization and governance structure combines many of the characteristics of leveraged buyouts with those of venture-backed companies. Each individual operating company is highly leveraged, achieving the discipline of debt and avoidance of free cash flow problems that otherwise plague pubishing companies. At the same time, the top management mandate is to acquire companies, requiring continual infusions of cash. Explores the tension between the debt repayment obligations and the demand for additional financing.
HBS Number: 9-295-067
Geographic Setting: New York, NY Industry Setting: publishing Gross Revenues: $800 million revenues
Event Year Start: 1994 Event Year End: 1994
Subjects: Corporate governance; Debt management; Leveraged buyouts; Organizational structure; Publishing industry
Academic Discipline: Finance

Source: Harvard
   K-MARKET SALO
  Add   View  5 pp.  Case
Leenders, M; Paulamaki, J
Publisher: Helsinki School of Economics
Distributor: ecch (www.ecch.com) Reference: 501-034-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2001
Geo location: Finland Industry: Retailing Size: Small to medium enterprise Timing: 1995
Topics: Retail chain; Grocery store; Vertical integration; Entrepreneurship
Abstract: In October 1995, a food storekeeper in Espoo, Finland, received an offer to rent the fruit and vegetable department of the store and run it as a shop within a shop. The storekeeper is wondering whether he should take the offer, if his main supplier Kesko objected to the decision, and how much rent he could ask from the entrepreneur or if any other type of agreement was better. This case is an extremely useful vehicle of discussion for students in entrepreneurial programs to illustrate the multiplicity and relativeness of the independence of an entrepreneur in a vertically integrated marketing channel.

Source: ecch
   K2: Brotherhood of the Rope (A)
  Add   View  25 pp.  Case
Author(s): Yemen, Gerry; Clawson, James G.
Darden ID: UVA-OB-0961
Published: 11/14/2008
Copyright Year: 2008
Subject Area: Organizational Behavior and Human Resources
Keywords: teamwork; Trust; Risk-taking; Leadership; Resonance; Teams; Dysfunctional; Discipline; Strategy; Decision-making; Goals; Data analysis; Multicultural
Abstract: Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2 — the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and other times it was not. The successes and failures of the expedition’s approach makes for a story bursting with real-world examples and offers an exciting framework to house theoretical concepts about team-building and leadership. Although grounded in the written cases, the series also includes an optional a multimedia supplement offers compelling photos and video for students and instructors. The A case presents a challenging moment in the climbers‘ trek: After the tragic death of another team's Sherpa, Warner must decide case whether his team should abandon its summit push or continue forward.

Source: Darden
   K2: Brotherhood of the Rope (B)
  Add   View  10 pp.  Case
Author(s): Yemen, Gerry; Clawson, James G.
Darden ID: UVA-OB-0962
Published: 11/14/2008
Copyright Year: 2008
Subject Area: Organizational Behavior and Human Resources
Keywords: teamwork; Trust; Risk-taking; Leadership; Resonance; Teams; Dysfunctional; Discipline; Strategy; Decision-making; Goals; Data analysis; Multicultural
Abstract: Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2 — the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and other times it was not. The successes and failures of the expedition’s approach makes for a story bursting with real-world examples and offers an exciting framework to house theoretical concepts about team-building and leadership. Although grounded in the written cases, the series also includes an optional a multimedia supplement offers compelling photos and video for students and instructors. After working together with several other international teams to reach the K2 summit, the descent becomes extremely dangerous. The B case finds the climbers in the midst of a raging blizzard. With a missing Italian mountaineer, a Czech climber suffering from hypothermia and cerebral edema, and the theft of a critical survival tool, Warner must decide whether to go look for the missing climber or try to get his expedition off K2 safely.

Source: Darden
   K2: Brotherhood of the Rope (C)
  Add   View  8 pp.  Case
Author(s): Yemen, Gerry; Clawson, James G.
Darden ID: UVA-OB-0963
Published: 11/14/2008
Copyright Year: 2008
Subject Area: Organizational Behavior and Human Resources
Keywords: teamwork; Trust; Risk taking; Leadership; Resonance; Teams; Dysfunctional; Discipline; Strategy; Decision-making; Goals; Data analysis; Multicultural
Abstract: Chris Warner led a team of experienced mountain climbers on an expedition to reach the summit of K2 — the second-highest in the world. After failing to succeed on their first few attempts, Warner and his team brought together other teams hoping to reach the summit, and representing eight different countries, to work together for success. Their story is a narrative full of examples, where in some instances, a leadership point of view was taken, and other times it was not. The successes and failures of the expedition’s approach makes for a story bursting with real-world examples and offers an exciting framework to house theoretical concepts about team-building and leadership. Although grounded in the written cases, the series also includes an optional a multimedia supplement offers compelling photos and video for students and instructors. The C case epilogue describes the daunting physical and moral task team members face while descending K2. One of Warner‘s team members suggests they faced the ultimate moral dilemma: Do you look to your own self-preservation and survive, or do you look to try to help somebody else at all costs?

Source: Darden
   KaBOOM!
  Add   View  27 pp.  Case
Author(s): Austin, James E.; Porraz, Jose Miguel
Publication Date: 09/19/2002
Product Type: Case (Field)
Product Description: KaBOOM! is a nonprofit organization developing playgrounds in partnership with corporations and communities. It had grown since 1995 to a national organization that had built 338 playgrounds in partnerships with over 40 companies. This case deals with the nature of the strategic alliances with corporations and poses choices for shifting strategies. These include emphasizing advocacy and public education and enabling communities to build playgrounds rather than directly building the playgrounds. Further complicating the strategy was growing competition from nonprofits and for-profits engaged in playground development. Teaching Purpose: To analyze the rationale and nature of alliances by nonprofit organizations with corporations as a primary strategy for growth and to assess the implications of shifts in strategy by a nonprofit organization.
HBS Number: 9-303-025
Geographic Setting: United StatesIndustry Setting: nonprofitNumber of Employees: 17Gross Revenues: $6.3 million revenues
Event Year Start: 2002Event Year End: 2002
Subjects: Alliances; Nonprofit organizations; Partnerships; Social enterprise; Strategic alliances
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Teaching Note, (5-303-105), 8p, by James E. Austin

Source: Harvard
  Add     8 pp.  Teaching Note
For use with 9-303-025
HBS Number: 5-303-105
Subjects: Alliances; Nonprofit organizations; Partnerships; Social enterprise; Strategic alliances

Source: Harvard
   KAF
  Add   View  3 pp.  Case
Santi, M — HEC Paris
Distributor: ecch (www.ecch.com) Reference: 302-117-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2002
Geo location: France Industry: Car part manufacturer Size: Large Timing: 2000
Topics: Risk management; Risk analysis; Business plan
Abstract: KAF, a project inside a global OEM, consists of manufacturing and selling a central warning buzzer control integrated into a steering-wheel and driver airbag package. A project team has to prepare a five-year business plan and present it to the company. This case benefits from a very user-friendly simulation model (302-117-0) and focuses on nine key ’economic‘ decisions. The KAF package illustrates the 'risk analysis' topic, giving students a clear consciousness and a sound assessment of the assumptions and risks they are exposed to when forecasting the future. The teaching methodology is 'learning by doing', complemented by debriefings and conceptual methods. Groups have to present their initial business plan, then three 'telegrams' (highlighting three classical and generally 'forgotten' risks) considerably impact their business plan, obliging them to face the risks, integrate them and give robustness to their now revised business plan. It may be profitably used with students from undergraduates to graduates and executives. The following items are available to accompany the case study: 'KAF - Simulation' (302-117-0), 'KAF - Telegrams - Supplement' (302-117-4), 'KAF - Business Plans' (302-117-6), 'KAF - Teaching note' (302-117-8), and 'KAF - Risk Analysis - Teaching note supplement' (302-117-9). **EFMD European Case Writing Competition Category Winner 2001**

Source: ecch
   KAF DIVISION
  Add   View  10 pp.  Case
Author(s): Freeland, James R.
Darden ID: UVA-OM-0635
Published: 4/10/1991
Revised: 9/1/1988
Copyright Year: 1988
Subject Area: Operations Management
Keywords: inventory management; material-requirements planning; scheduling
Teaching Note: UVA-OM-0635TN
Abstract: A manufacturing facility for the KAF Division is interested in investigating how economic lot sizing might work within a multilevel MRP system. The materials manager has selected one product, the Model BD-031, to study what the economic and qualitative consequences of using economic-based rules would be in comparison with the existing techniques for lot sizing.

Source: Darden
  Add   View  10 pp.  Case
Author(s): Freeland, James R.
Darden ID: UVA-OM-0635
Published: 4/10/1991
Revised: 9/1/1988
Copyright Year: 1988
Subject Area: Operations Management
Keywords: inventory management; material-requirements planning; scheduling
Teaching Note: UVA-OM-0635TN
Abstract: A manufacturing facility for the KAF Division is interested in investigating how economic lot sizing might work within a multilevel MRP system. The materials manager has selected one product, the Model BD-031, to study what the economic and qualitative consequences of using economic-based rules would be in comparison with the existing techniques for lot sizing.

Source: Darden
  Add   View  13 pp.  Teaching Note
Darden ID: UVA-OM-0635TN

Source: Darden
   KAF: TELEGRAMS
  Add   View  4 pp.  Supplement
Santi, M — HEC Paris
Distributor: ecch (www.ecch.com) Reference: 302-117-4 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2002
Geo location: France Industry: Car part manufacturer Size: Large Timing: 2000
Topics: Risk management; Risk analysis; Business plan
Abstract: This supplement is to accompany the case ’KAF‘ (302-117-1). The case abstract is as follows: KAF, a project inside a global OEM, consists of manufacturing and selling a central warning buzzer control integrated into a steering-wheel and driver airbag package. A project team has to prepare a five-year business plan and present it to the company. This case benefits from a very user-friendly simulation model (302-117-0) and focuses on nine key 'economic' decisions. The KAF package illustrates the 'risk analysis' topic, giving students a clear consciousness and a sound assessment of the assumptions and risks they are exposed to when forecasting the future. The teaching methodology is 'learning by doing', complemented by debriefings and conceptual methods. Groups have to present their initial business plan, then three 'telegrams' (highlighting three classical and generally 'forgotten' risks) considerably impact their business plan, obliging them to face the risks, integrate them and give robustness to their now revised business plan. It may be profitably used with students from undergraduates to graduates and executives.

Source: ecch
   Kaiser Permanente’s Innovation on the Front Lines
  Add   View  12 pp.  Article
Author(s): McCreary, Lew
Publication Date: 09/01/2010
Product Type: Harvard Business Review Article
Publisher: Harvard Business School Publishing
HBS Number: R1009H

Subjects: Change management; Employee empowerment; Information systems; Disruptive innovation
Academic Discipline: General management
Product Description: The Innovation Consultancy, a small team within the health care provider Kaiser Permanente, practices an expansive, service-focused version of innovation that is both rapid and economical in comparison with the conventional version. The team’s members observe how health care providers interact with one another, with technology, and with patients, and how the patients respond. They take photographs, draw pictures, write stories, and try to capture experiences from the point of view of everyone involved. During KP MedRite, a project to reduce the error rate in dispensing medication to hospital patients, the team asked nurses what they thought was wrong with the dispensing process. The nurses usually replied, “Nothing.” But when given a chance to make self-portraits, they would draw themselves with sad faces and frazzled hair. Interruptions appeared to be the leading cause of errors-so one of the resulting innovations was a bright yellow sash signaling that its wearer was not to be disturbed. KP‘s Chris McCarthy founded the Innovation Learning Network to accelerate knowledge transfer among peers in the nonprofit health care industry. One promising process that has emerged, Inflection Navigator, helps patients who've received a frightening diagnosis handle the consequent urgent tasks-follow-up tests, visits to specialists, decision making about treatment and care-with the aid of care coordinators. This innovation and others like it arise from a brand of creativity that transcends the media version of the health care debate.

Source: Harvard
   KAITEN SUSHI (THAILAND) COMPANY LIMITED: BATTLING FOR GROWTH
  Add   View  12 pp.  Case
Chan, T H; Allampalli, D G
Publisher: Asian Business Case Centre
Distributor: ecch (www.ecch.com) Reference: 307-151-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2007
Geo location: Bangkok, Thailand Industry: Food Size: 35 million baht (Thai) Timing: 2000-2004
Topics: Japanese sushi; Entrepreneurship; Thailand; Finance and accounting control; Marketing; Strategic management
Abstract: In 2000, Kaiten Sushi (Thailand) Company Limited (KST) opened its first franchised sushi restaurant in Bangkok. The company opened three more outlets in the next four years so as to enjoy economies of scale. While the outlets initially attracted large crowds, customer arrivals and sales declined with time. Price discounts, loyalty programmes, new menu items and joint promotions with the shopping mall were some of the measures that were introduced to sustain customer arrivals, albeit with limited success. In the first 10 months of 2004, the chain’s daily sales declined from 10 to 47 % and its operations suffered losses. BL Van, Director of KST had to decide how he could boost customer arrivals and turn around the chain‘s operations.

Source: ecch
   KAIZEN AT JANSONS SCHOOL OF BUSINESS
  Add   View  18 pp.  Case
Chandrasekaran, R — Jansons School of Business
Palaniswamy, R — Jansons School of Business

Distributor: ecch (www.ecch.com) Reference: 607-019-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2007
Geo location: Coimbatore Industry: Educational institution Size: Business School Timing: July 2007
Topics: Kaizen; Jansons School of Business; Brainstorming; Infinite learning; Continuous improvements; Non-value added activities; Change for the better; Total quality management; Systematic thinking; Team work; Personal discipline; Improved morale; Quality circles; Muda; Standardisation
Abstract: As global competition intensifies all sectors, not only manufacturing, are facing new challenges. Consumers are demanding products and services with exceptional quality and high performance. To respond, firms are examining their strengths and weaknesses and considering how to change their practices and capabilities and think of ways to continuously improve their products or services that they deliver to customers. Like most institutions, Jansons School of Business, subscribes to quality, excellence and continuous improvement. The kaizen process was similar to that used in industrial settings, and was used by students to improve the institution and its various processes by eliminating non-value added activities. It is the first known application of kaizen for this business school purpose, and thus contributes to the practice of continuous improvement.

Source: ecch
   KALAFONG HOSPITAL: WHERE HAVE ALL THE NURSES GONE?
  Add   View  12 pp.  Case
Basu, D; Townsend, S
Publisher: Wits Business School - University of the Witwatersrand
Distributor: ecch (www.ecch.com) Reference: 406-095-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 2006
Geo location: Johannesburg Industry: Medical hospital Size: Large Timing: 2006
Topics: Human resources; Hospital management; Public sector management
Abstract: By May 2006, Dr Trevor Fisher, the Chief Executive Officer (CEO) of Kalafong Hospital (situated to the west of Pretoria and one of South Africa’s largest regional hospitals) was at his wit‘s end over the staff shortages at the hospital. There were shortages in all staff categories, but that of nursing staff in particular was making it very difficult to provide an acceptable level of health care. Fisher's numerous letters and attempts to resolve the issue with the Gauteng Department of Health had not yet met with success. Now, reading a damning report by the official opposition in Parliament, the Democratic Alliance (DA), on the state of nursing in South Africa, he wondered if there was anything he could do to improve the situation at Kalafong.

Source: ecch
   KALAHARI.NET: ACHIEVING GROWTH IN A LIMITED MARKET
  Add   View  21 pp.  Case
Bick, G; Townsend, S
Publisher: Wits Business School - University of the Witwatersrand
Distributor: ecch (www.ecch.com) Reference: 306-106-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Geo location: South Africa Industry: Internet Size: Small Timing: 2005
Topics: Internet retailing; Strategy; Marketing; e-Commerce; Internet marketing
Abstract: It was February 2005 and in the past six years kalahari.net’s customer base had grown from 9,000 to just under 250,000. As such it was one of South Africa‘s largest 'e-tailers'. Since 2001 the company had diversified out of selling only books and music, to include films, gaming, travel, wine, magazine subscriptions, electronics and other products. Now, Hein Pretorius, Chief Executive Officer of kalahari.net, and his team of 49 employees faced the challenge of the declining prices of CDs and DVDs, which was having a markedly negative impact on the financials of the company. In reality this meant that, while keeping prices competitive with the broader retail market, kalahari.net needed to up its sales considerably to compensate for the lower prices and reach its former gross profit margins. Pretorius believed that retail, whether it be on- or off-line, was purely a volumes game. So, what could kalahari.net do to up its sales volumes?

Source: ecch
   KALAMEGHAM’S WOES
  Add   View  6 pp.  Case
George, S — T.A. Pai Management Institute
Aseer, I G — T.A. Pai Management Institute
Prabhu, S — T.A. Pai Management Institute

Distributor: ecch (www.ecch.com) Reference: 506-116-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2006
Geo location: India Industry: Transport
Topics: Lorry transport companies; Ashok Leyland; Market load operations; Market segmentation; Logistics companies; Market research; Manufacturing units; Variable costs and fixed costs; Loading and unloading
Abstract: It was a busy afternoon for the two students of business management. They were conducting market research in Parry’s corner, Chennai, among lorry transport companies as part of their project. They accidentally met one Mr Kalamegham. He owned a hardware shop and wasn‘t very happy with his present business, which gave him an average income of 13000 rupees per month. Mr Kalamegham had studied the lorry transport business for quite some time, but was unable to decide whether to get into this business or not. Companies like Ashok Leyland had easy finance schemes for purchasing a lorry and Mr Kalamegham was more worried about the lucrativeness of the business than about the financing. But he was very sure that if he started at all, he would start off with only one lorry, at least for the first few years and continue his hardware business. But that meant his activities and income from his hardware business would be cut by around 50%.

Source: ecch
   Kalashnikov: What’s in a Name? (A)
  Add   View  7 pp.  Case
Author(s): Isabella, Lynn A.; Moore, Marian C.; Yemen, Gerry; Moore, Marian C.; Yemen, Gerry
Darden ID: UVA-M-0697
Published: 6/26/2006
Revised: 10/8/2007
Copyright Year: 2006
Subject Area: Marketing
Keywords: brand management marketing
Student Spreadsheet: UVA-S-M-0697
Abstract: What can you do with a brand name? How can you extend it? What if the brand name is associated with a weapon? The AK-47 had been part of every major revolution over the last 50 years and a mainstay in the armies of more than 50 countries. This weapon was known in many parts of the world as simply a “Kalashnikov,” named for the man who invented it. Now, Mikhail Kalashnikov’s grandson Igor Krasnovski wanted to expand the brand globally with new products. But where to start? The (A) case describes Krasnovski‘s mission to work on a strategy for a new line of everyday products that would become a global brand and bear his grandfather's name. The material describes a brand that already exists and challenges students to think about brand identity, the essence of the brand, and product associations, and to consider products or services for the Kalashnikov name. An Excel file containing two rounds of market research, including European and American data, provides students with a sample of Kalashnikov name associations. The (B) case (UVA-M-0643) reveals that six months after launching a vodka brand bearing the Kalashnikov name, some in the sprits industry claimed the product's name was strongly associated with bloodshed and blacklisted Kalashnikov Vodka. Although the high-profile publicity put Kalashnikov Vodka on the lips of numerous potential consumers, Kransovski began to reconsider what this meant to their future name-branding strategy. A multimedia case supplement (UVA-M-0697M) is available to accompany this case. The student version contains a biographical montage of Kalashnikov, a studio interview with K

Source: Darden
   KALEVALA KORU
  Add   View  22 pp.  Case
Cho, D S; Warppe, P; Jarvenranta, T
Publisher: Helsinki School of Economics
Distributor: ecch (www.ecch.com) Reference: 301-098-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2001
Geo location: Finland Industry: Jewellery Size: FIM83 million, 143 employees Timing: 1996
Topics: Growth of niche business; Internationalisation strategy; International marketing; Brand management; Finnish jewellery business
Abstract: Kalevala Jewelry, a Finnish jewellery business owned by a non-profit organisation preserving cultural heritage, was a success story in Finland in the 1990s. Despite the recession and tight competitive situation, the company had achieved significant growth. The products of the company were based on models modified from archeological findings. These findings were mostly Finnish, although some were from the Viking era, thus pleasing all the Scandinavian and to some extent German customers. Kalevala Jewelry had also acquired a jewellery business concentrating on modern jewellery, but it had not been very successful. In 1996, the CEO of Kalevala Jewelry pondered how the company could grow even more. Which products to introduce? Which markets to conquer? How could a Finnish brand be marketed outside Finland?

Source: ecch
   KALININGRAD AMBER FACTORY
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Malekova, M — Kaliningrad International Business School
Heath, J — Published by ecch

Distributor: ecch (www.ecch.com) Reference: 398-187-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1998
Geo location: Kaliningrad, Russia Industry: Amber extraction Size: US$13 million turnover Timing: 1990-1994
Topics: Corporate strategy; Marketing; Production operations; Organisation culture and change; Personal leadership; Business; turnaround problems; Environmental change; Management of change
Abstract: This case was written as part of the TACIS programme (EUROCIS Management Development Programme 92-0468) funded by the European Commission and run by The European Foundation for Management Development (EFMD). The case describes events at KAF, the largest amber extracting and processing plant in the world, over the period 1990-1994. The company is situated in Kaliningrad, a Russian enclave on the Baltic coast, where two thirds of the world’s reserves of amber are concentrated. Despite a change of top management the organisation had not been successful in adapting to new market conditions and in 1994 the firm‘s future seemed far from secure. Shortcomings are evident at both strategic and operational levels and these will need to be addressed if the organisation is to survive and prosper.

Source: ecch
   KALISTA’S FINE CHOCOLATE
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Author(s): Morse E; Artiuch P
Publication Date: 9/20/2004
Industry: Food and Kindred Products
Abstract: Kalista’s Fine Chocolate is a home-base business that produces high-quality chocolate products. The company has been very successful and had purchased a kiosk at local mall to accommodate the increase in business, but the demand for Kalista‘sproducts is still growing and the owners must decide whether to move into a larger space or continue working out of their home.
Ivey Number: 9B04M002
Geographic Location: Canada Company Size: Small organization Year of Event: 2003 Level of Difficulty: Undergraduate/MBA Functional Area: General Management
Subjects: Opportunity Recognition; Growth; Business Development

Source: Ivey
  Add   View  11 pp.  Teaching Note
For use with 9B04M002
Ivey Number: 8B04M02

Source: Ivey
   KALKA STANDARD MILLS IN WHIRLPOOL
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Dhar, S; Chauhan, V S; Das, T; Singhai, M; Alex, A
Publisher: Prestige Institute of Management & Research
Distributor: ecch (www.ecch.com) Reference: 406-031-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 2006
Geo location: Central India Industry: Textile Size: Medium Timing: 2001
Topics: Workers participation; Motivation; Absenteeism; Turnover; Voluntary retirement scheme; Discipline; Trade Union; Training; Counselling
Abstract: The case is about the spinning and weaving mill, Kalka Standard Mills, that had to suffer the brunt of liberalisation as it started facing stiff competition from the small-scale industries, making it difficult to operate and manage the huge manpower. The company, in its attempt to cut down the costs, introduced a voluntary retirement scheme, which had no response. The turnover was negligible and to add to the woes, absenteeism, and indiscipline was on the rise. Towards this, the company took several preventive measures like education, counselling, disciplinary action (warning letter, charge sheet, suspension etc) to which union interfered by asking for laxity in the severance of the actions. Despite this, employee turnover was negligible. As a result, the company had an excess of manpower, which accounted for 30 percent of the workforce. The company did not have any well-defined incentive schemes for the employees. In the absence of incentive schemes, the human resources manager felt that training could be a panacea to bring an attitudinal change amongst the workers. He believed that counselling awareness programmes and training were slow but long-term investments would yield dividends in the future.

Source: ecch
   Kamakura Ironworks Co. Ltd.
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Cooper, Robin; Yoshikawa, Takeo
Describes cost management techniques in a supplier chain in the Japanese automotive industry. Exposes students to interorganizational cost management systems and explores when cost systems are required and when they can be switched off. Also illustrates supportive supplier relationships.
HBS Number: 9-195-056 Type: Case (Field)
Publication Date: 10/14/1994
Geographic Setting: Japan Industry Setting: automotive
Event Year Start: 1990 Event Year End: 1993
Subjects: Automotive supplies; Cost systems; Japan; Suppliers
Supplementary Materials: Teaching Note, (5-195-057), 7p, by Robin Cooper

Source: Harvard
  Add     7 pp.  Teaching Note
For use with 9-195-056
HBS Number: 5-195-057
Subjects: Automotive supplies; Cost systems; Japan; Suppliers

Source: Harvard
   KAMCO and the Cross-Border Securitization of Korean Non-Performing Loans
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Author(s): Chacko, George; Dessain, Vincent; Hook, Jacob; Sjoman, Anders
Publication Date: 01/30/2005 Revision Date: 12/06/2005
Product Type: Case (Field)
Product Description: Covers the first international nonperforming loan securitization done in Korea. The CEO of KAMCO is trying to dispose of a portfolio of nonperforming commercial loans that the organization acquired from a number of banks. A group of investment bankers have proposed securitizing the loans and selling them to institutional investors. Securitization of loans (or any other type of assets) is not common in Korea, so the CEO must think through several factors as he decides whether to accept this proposal, the most important of which is the recovery price.
HBS Number: 9-205-037
Geographic Setting: Koreas; South Korea Number of Employees: 1,500 Gross Revenues: $160 million
Event Year Start: 2000 Event Year End: 2000
Subjects: Capital markets; Debt management; Financial instruments; Financing
Academic Discipline: Finance

Source: Harvard
   KAMERON MILLS (J)
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Britney RR; Britney J
Kameron Mills is building a plant and must decide which activities to crash and how to schedule its workers. This exercise provides a demonstration of critical path methodology.
Ivey Number: 9A84D033
Publication Date: 1/1/1984 Revision Date: 9/11/1998 Industry Setting: Agricultural Services
Subjects: Critical Path
Functional Area: Production/Operations Management

Source: Ivey
   KAMI CORPORATION
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Lecraw DJ
A production-driven company that produces televisions under contract has constant problems meeting production schedules. Because of personal ties to the owner, the finance manager from a holding company has been promoted to general manager of Kamito "straighten out the mess". He faces major challenges because of his lack of production and general management experience and of credibility due to his age and lower seniority. A major challenge will be how to handle the hostility of theproduction manager who expected to be promoted himself. Industry: Electric & Electronic Equipment Supplies Issues: Management Style, Managing Implementation, General Management Location: Philippines/Japan Size: Medium organization Year of event: 1995 Level: Undergraduate/MBA Revised: 14/02/2000 Ivey #: 9A97G008

Source: Ivey
   Kana Communications
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Author(s): Sarvary, Miklos
Publication Date: 09/12/2000 Revision Date: 04/10/2001
Product Type: Case (Field)
Product Description: Kana is a young Internet software company wondering how it should react to the rapid emergence of Application Service Providers (ASPs), firms that host software applications for customers who can reach those via the Internet. ASPs may be a new channel of distribution for software vendors. Issues of channel design, channel conflict, and resource allocation are all addressed.
HBS Number: 9-501-003
Geographic Setting: United StatesIndustry Setting: Internet/softwareNumber of Employees: 400Gross Revenues: $6-10 million revenues
Event Year Start: 1999Event Year End: 2000
Subjects: Distribution channels; Internet; Product planning & policy; Software
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-501-036), 9p, by Miklos Sarvary

Source: Harvard
  Add     9 pp.  Teaching Note
For use with 9-501-003
HBS Number: 5-501-036
Subjects: Distribution channels; Internet; Product planning & policy; Software

Source: Harvard
   Kansai Digital Phone: Zutto, Gaining Japanese Loyalty
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Author(s): Martinez-Jerez, F. Asis; Dillon, James R.
Publication Date: 07/19/2005 Revision Date: 03/27/2007
Product Type: Case (Field)
HBS Number: 9-106-006
Geographic Setting: Japan Industry Setting: Mobile phone Gross Revenues: 56 billion yen revenues
Event Year Start: 1997 Event Year End: 1997
Subjects: Change management; Customer relationships; Customer satisfaction; Customers; International management; Priorities; Strategy formulation
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-107-064), 26p, by F. Asis Martinez-Jerez
Product Description: Ted Katagi, marketing strategy manager of Kansai Digital Phone (KDP), utilizes customer lifetime value as a key metric to prioritize initiatives in an emergency plan to turn around the company. KDP is a regional phone company in Japan with less than stellar performance. Katagi is sent from the U.S. partner, Airtouch (later Vodafone), to assemble a team to design and implement a plan that improves company to performance. Katagi must quickly prioritize actions and then assess the expected economic impact.

Source: Harvard
   Kansas City Zephyrs Baseball Club, Inc.
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Author(s): Merchant, Kenneth A.; Palepu, Krishna G.; Mulloy, Joseph P.
Publication Date: 03/02/1987 Revision Date: 07/24/1996
Product Type: Case (Gen Exp)
Publisher: Harvard Business School
HBS Number: 187088
Geographic Setting: United States Gross Revenue: $30 million annual revenues
Event Year Start: 1985 Event Year End: 1985
Subjects: Labor relations; Accounting policies; Accounting procedures; Cost allocation
Academic Discipline: Accounting & control
Supplementary Materials: Case Teaching Note, (190172), 5p, by Kenneth A. Merchant, Krishna G. Palepu; Spreadsheet Supplement, (XLS019), 0p, by Kenneth A. Merchant, Krishna G. Palepu, Joseph P. Mulloy
Product Description: Describes a dispute between the owners of the major league baseball teams and the players’ union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide whether a representative team, the Kansas City Zephyrs, is making or losing money. He has to settle a number of accounting disputes about roster depreciation, signing bonuses, deferred compensation, and stadium costs.

Source: Harvard
  Add   View  12 pp.  Case
Author(s): Merchant, Kenneth A.; Palepu, Krishna G.; Mulloy, Joseph P.
Publication Date: 03/02/1987 Revision Date: 07/24/1996
Product Type: Case (Gen Exp)
Product Description: Describes a dispute between the owners of the major league baseball teams and the players’ union about the profitability of the baseball teams. The issue is important because of the ongoing collective bargaining negotiations. A consultant is brought in to decide whether a representative team, the Kansas City Zephyrs, is making or losing money. He has to settle a number of accounting disputes about roster depreciation, signing bonuses, deferred compensation, and stadium costs. May be used with: (9-100-037) Pre-Paid Legal Services, Inc.; (9-101-013) Reporting Income for Dot-coms; (9-101-015) Expense Recognition.
HBS Number: 9-187-088
Geographic Setting: United StatesIndustry Setting: baseballCompany Size: smallGross Revenues: $30 million annual revenues
Event Year Start: 1985Event Year End: 1985
Subjects: Accounting policies; Accounting procedures; Collective bargaining; Cost allocation; Sports
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-190-172), 5p, by Kenneth A. Merchant, Krishna G. Palepu

Source: Harvard
  Add     5 pp.  Teaching Note
For use with 9-187-088
HBS Number: 5-190-172
Subjects: Accounting policies; Accounting procedures; Collective bargaining; Cost allocation; Sports

Source: Harvard
   Kansas City Zephyrs Baseball Club, Inc. 2006
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Author(s): Palepu, Krishna G.
Publication Date: 08/20/2009 Revision Date: 09/11/2009
Product Type: Case (Gen Exp)
Publisher: Harvard Business School
HBS Number: 110022
Geographic Setting: United States Number of Employees: 100 Gross Revenue: $175 million
Event Year Start: 2006 Subjects: Finance
Academic Discipline: Accounting & control
Product Description: This case centers around a dispute between the owners and the players regarding the profitability of professional baseball teams in connection with the negotiations for a new collective bargaining agreement. The case describes the financial statements of the baseball club Kansas City Zephyrs, and discusses several items whose accounting treatment is under dispute between owners and players. Students are asked to resolve these disagreements and determine the team’s “true” profitability. The discussion reveals the tensions in performance measurement, and illustrates the fundamental issues in accrual accounting. The case is best used as an introductory case in a course on financial reporting or performance measurement.

Source: Harvard
  Add   View  11 pp.  Case
Author(s): Palepu, Krishna G.
Publication Date: 08/20/2009 Revision Date: 09/11/2009
Product Type: Case (Gen Exp)
HBS Number: 9-110-022
Geographic Setting: United States Industry Setting: Baseball Number of Employees: 100 Gross Revenues: $175 million
Event Year Start: 2006 Event Year End: 2006
Subjects: Finance;
Academic Discipline: Accounting & control
Product Description: This case centers around a dispute between the owners and the players regarding the profitability of professional baseball teams in connection with the negotiations for a new collective bargaining agreement. The case describes the financial statements of the baseball club Kansas City Zephyrs, and discusses several items whose accounting treatment is under dispute between owners and players. Students are asked to resolve these disagreements and determine the team’s “true” profitability. The discussion reveals the tensions in performance measurement, and illustrates the fundamental issues in accrual accounting. The case is best used as an introductory case in a course on financial reporting or performance measurement. May be used with: (187088) Kansas City Zephyrs Baseball Club, Inc.

Source: Harvard
   KANTARA NATURAL QUALITY WINES, NORTHERN CYPRUS
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Dana, L P — ICN Ecole de Management
Hannan, T — ICN Ecole de Management

Distributor: ecch (www.ecch.com) Reference: 396-124-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1996
Geo location: Cyprus Industry: Wine Size: Small Timing: 1996
Topics: Distribution; Embargo; Religion; Culture; Political environment; Blockade; International relations; Cyprus issue
Abstract: Kantara wines were being produced by OA Ltd, in Lefkosa, known as Nicosia prior to the Turkish invasion of Cyprus. The wines were made from fine grapes grown on the island. A problem, however, was that these wines had at least a 10% alcohol content, and 98% of the population of northern Cyprus adhered to Islam, a religion which prohibits the drinking of alcohol. An embargo prevented the export of Kantara wines to the Republic of Cyprus or anywhere else. Executives were seeking ideas. A set of transparencies (396-124-7) is available to accompany the case.

Source: ecch
   Kanthal (A)
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Author(s): Kaplan, Robert S.
Publication Date: 07/27/1989 Revision Date: 04/27/2001
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 190002
Geographic Setting: Sweden Gross Revenue: $160 million sales
Event Year Start: 1987 Event Year End: 1987
Subjects: Management accounting; Cost accounting; Cost allocation; Cost systems; Sales strategy; Customer relationship management
Academic Discipline: Accounting & control
Supplementary Materials: Supplement, (190003), 4p, by Robert S. Kaplan; Case Teaching Note, (190115), 14p, by Robert S. Kaplan; Spreadsheet Supplement, (XLS023), 0p, by Robert S. Kaplan
Product Description: Multinational company needs an improved cost system to determine the profitability of individual customer orders. Its strategy is to have significant sales and profitability growth without adding additional administrative and support people. The new cost system assesses a charge to each customer order received and an additional surcharge if the item ordered is not normally stocked. The goal is to direct sales resources to the most profitable customers: those who buy standard products in large predictable quantities with minimal demands on technical resources.

Source: Harvard
  Added   View  13 pp.  Case
Author(s): Kaplan, Robert S.
Publication Date: 07/27/1989 Revision Date: 04/27/2001
Product Type: Case (Field)
Product Description: Multinational company needs an improved cost system to determine the profitability of individual customer orders. Its strategy is to have significant sales and profitability growth without adding additional administrative and support people. The new cost system assesses a charge to each customer order received and an additional surcharge if the item ordered is not normally stocked. The goal is to direct sales resources to the most profitable customers: those who buy standard products in large predictable quantities with minimal demands on technical resources.
HBS Number: 9-190-002
Geographic Setting: Sweden Industry Setting: wire
Company Size: mid-size Gross Revenues: $160 million sales
Event Year Start: 1987 Event Year End: 1987
Subjects: Cost accounting; Cost allocation; Cost systems; Customer relations; Management accounting; Sales strategy; Scandinavia
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Field), (9-190-003), 4p, by Robert S. Kaplan; Teaching Note, (5-190-115), 14p, by Robert S. Kaplan

Source: Harvard
  Add     14 pp.  Teaching Note
For use with 9-190-002
HBS Number: 5-190-115
Subjects: Cost accounting; Cost allocation; Cost systems; Customer relations; Management accounting; Sales strategy; Scandinavia

Source: Harvard
   Kanthal (B)
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Author(s): Kaplan, Robert Steven
Publication Date: 07/27/1989 Revision Date: 08/25/1993
Product Type: Supplement (Field)
HBS Number: 9-190-003
Geographic Setting: Scandanavia
Subjects: Cost accounting; Cost allocation; Cost systems; Customer relations; Management accounting; Sales strategy
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-190-115), 14p, by Robert Steven Kaplan
Product Description: Describes actions taken by senior management of Kanthal after seeing the results of the newly installed account management system. Designed as a class handout. A rewritten version of an earlier case by the same author. Must be used with: (9-190-002) Kanthal (A).

Source: Harvard
  Add     14 pp.  Teaching Note
For use with 9-190-003
HBS Number: 5-190-115
Subjects: Cost accounting; Cost allocation; Cost systems; Customer relations; Management accounting; Sales strategy; Scandinavia

Source: Harvard
   KANZEN BERHAD: A PROPOSED JOINT VENTURE WITH PACIFIC DUNLOP LIMITED
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Lecraw DJ; Beamish PW; Lim B
The director of Kanzen Berhad (KB), Malaysia, must decide whether to recommend the company’s owner and CEO accept the offer of Pacific Dunlop Limited to form a joint venture in which Pacific Dunlop, an Australian company, would buy 30 per cent ofKB‘s holdings in six subsidiaries in the mattress and bedding industry for RM$28 million. Since its founding as Dreamland, KB had been growing rapidly and had been quite profitable. The owner, however, had plans for expansion into other businessesin Malaysia and, especially, in China. As well, Pacific Dunlop had product and process technology, additional brand names and management expertise that had the potential to increase the success of KB's subsidiaries.
Ivey Number: 9A97G004
Publication Date: 24/06/1997 Revision Date: 9/2/2000
Geographic Setting: Malaysia/Australia Industry Setting: Furniture and Fixtures
Company Size: Large organization
Event Year Start: 1992
Subjects: Joint Ventures, Negotiation, International Business
Functional Area: General Management

Source: Ivey
  Add   View  6 pp.  Teaching Note
Ivey ID: 8A97G04
For use with 9A97G004

Source: Ivey
   KANZEN BERHAD: THE UNITED STATES AND ANTIDUMPING DUTIES
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Lecraw DJ; Lim B
The managing director of a new Malaysian producer of stainless steel tubing received a letter from the company’s attorney in Washington, DC, informing him that the U.S. Specialty Tube Group had written to the U.S. President concerning stainless steeltubing imported into the U.S. from Korea, Taiwan, Thailand and Malaysia at dumped prices that was causing injury to the U.S. industry. For the next year, the managing director considered how he should respond to this threat, while at the same timeincreasing the company‘s exports to the U.S. so that it could meet its sales and profits goals. One year later, he was informed that a formal antidumping action had been taken against imports of stainless steel tubing from Malaysia (and othercountries). He is considering what he should do now, both to preserve the company's U.S. market and maintain alternative markets in other countries.
Ivey Number: 9A97G002
Publication Date: 10/9/1997 Revision Date: 7/5/2001
Geographic Setting: Malaysia/USA Industry Setting: Fabricated Metal Products
Company Size: Medium organization
Event Year Start: 1992
Subjects: International Trade, Political Environment, Anti-Dumping Action, International Law
Functional Area: General Management

Source: Ivey
  Add   View  5 pp.  Teaching Note
Ivey ID: 8A97G02
For use with 9A97G002

Source: Ivey
   Kao Corp.
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Author(s): Quelch, John A.; Stern, Aimee L.; Kameda, Noriko
Publication Date: 09/18/1990 Revision Date: 11/04/1994
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 591012
Geographic Setting: Japan Gross Revenue: 369 billion Yen
Event Year Start: 1985 Event Year End: 1985
Subjects: Distribution; Marketing strategy; Product development; Product management
Academic Discipline: Marketing
Supplementary Materials: Case Teaching Note, (591138), 9p, by Elisa M. Palter
Product Description: As the Japanese diaper market expands, Kao management must determine its response to new product introductions by its two major competitors. Options include launching a new premium priced brand or a new low priced brand, or increasing advertising and promotion expenditures for Kao’s current diaper line.

Source: Harvard
  Add   View  17 pp.  Case
Author(s): Quelch, John A.; Stern, Aimee L.; Kameda,
Publication Date: 09/18/1990 Revision Date: 11/04/1994
Product Type: Case (Field)
Product Description: As the Japanese diaper market expands, Kao management must determine its response to new product introductions by its two major competitors. Options include launching a new premium priced brand or a new low priced brand, or increasing advertising and promotion expenditures for Kao’s current diaper line.
HBS Number: 9-591-012
Geographic Setting: Japan Industry Setting: diapers Gross Revenues: 369 billion Yen
Event Year Start: 1985 Event Year End: 1985
Subjects: Distribution; Japan; Marketing strategy; Product development; Product management
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-591-138), 11p, by John A. Quelch, Elisa M. Palter

Source: Harvard
  Add     9 pp.  Teaching Note
For use with 9-591-012
HBS Number: 5-591-138
Subjects: Distribution; Japan; Marketing strategy; Product development; Product management

Source: Harvard
   KAPCO LIMITED (A) - MATT GRUBER
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Mikalachki A
Matt Gruber is an effective and highly motivated executive, yet his inability to deal with superiors is shown by numerous instances of abrasive behaviour. Matt’s rise and fall at Kapco is described in this case, which is one of a four-part series(see 9A93D016, 9A93D017, 9A93D018). The series‘ teaching objectives are to learn to manage and to maintain successful relationships with supervisors and to effectively manage an employee who has difficulty relating upward.
Ivey Number: 9A93D015
Publication Date: 7/9/1993 Revision Date: 9/2/1999
Geographic Setting: Canada Industry Setting: Miscellaneous Retail
Company Size: Large organization
Event Year Start: 1983
Subjects: Human Resources Management, Interpersonal Skills, Wrongful Dismissal
Functional Area: Production/Operations Management

Source: Ivey
   KAPCO LIMITED (B) — HENRY YOUNG
  Add   View  10 pp.  Case
Mikalachki A
This (B) case in the Kapco series presents the situation described in Kapco Limited (A), case 9A93D015, but from the perspective of one of Matt Gruber’s superiors.
Ivey Number: 9A93D016
Publication Date: 7/9/1993 Revision Date: 5/11/1999
Geographic Setting: Canada Industry Setting: Miscellaneous Retail
Company Size: Large organization
Event Year Start: 1983
Subjects: Human Resources Management, Interpersonal Skills, Wrongful Dismissal
Functional Area: Production/Operations Management

Source: Ivey
   KAPCO LIMITED (C) — MATT GRUBER: BEFORE THE AXE
  Add   View  4 pp.  Case
Mikalachki A
Further information is provided to the situation described in Kapco Limited (A), case 9A93D015, which leads to a request for Matt Gruber’s resignation.
Ivey Number: 9A93D017
Publication Date: 7/9/1993 Revision Date: 5/11/1999
Geographic Setting: Canada Industry Setting: Miscellaneous Retail
Company Size: Large organization
Event Year Start: 1983
Subjects: Human Resources Management, Interpersonal Skills, Wrongful Dismissal
Functional Area: Production/Operations Management

Source: Ivey
   KAPCO LIMITED (D) — MATT GRUBER: AFTER THE AXE
  Add   View  5 pp.  Case
Mikalachki A
In the final case of the Kapco series, Matt’s firing, and how he handled it, are presented. See Kapco Limited (A), case 9A93D015, for the origins of the story.
Ivey Number: 9A93D018
Publication Date: 7/9/1993 Revision Date: 5/11/1999
Geographic Setting: Canada Industry Setting: Miscellaneous Retail
Company Size: Large organization
Event Year Start: 1983
Subjects: Human Resources Management, Interpersonal Skills, Wrongful Dismissal
Functional Area: Production/Operations Management

Source: Ivey
   KAPPAVITA SPA
  Add   View  30 pp.  Case
Blacker, K — Kappa Consultants Ltd.
Distributor: ecch (www.ecch.com) Reference: 398-052-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 1998
Geo location: Italy Industry: Insurance Size: 60 staff Timing: 1991-1996
Topics: Company start-up; Joint ventures; Culture; Life insurance; International
Abstract: The Kappavita case study concerns an international, joint venture, company start-up experience based on the Italian life insurance market. The focus of the case is on a number of general management issues that arise during the development of the first 5 years of the company. Many of the issues reflect the cultural differences between the partners and there is a real opportunity to learn how to manage these differences through the use of a ’mock‘ board meeting. There is a supplement available (398-052-4) which contains material needed to hold the board meeting. This provides an interactive learning experience for the whole group. The case may also be used in the more traditional way using the suggested questions to test the understanding of the students on the issues involved. There are missing gaps of information where the student would be expected to draw on his/her own experience.

Source: ecch
   KAPPAVITA SPA - BOARD MEETING
  Add   View  14 pp.  Supplement
Blacker, K — Kappa Consultants Ltd.
Distributor: ecch (www.ecch.com) Reference: 398-052-4 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 1998
Geo location: Italy Industry: Insurance Size: 60 staff Timing: 1991-1996
Topics: Company start-up; Joint ventures; Culture; Life insurance; International
Abstract: This supplement is to accompany the case (398-052-1). The abstract is as follows: The Kappavita case study concerns an international, joint venture, company start-up experience based on the Italian life insurance market. The focus of the case is on a number of general management issues that arise during the development of the first 5 years of the company. Many of the issues reflect the cultural differences between the partners and there is a real opportunity to learn how to manage these differences through the use of a ’mock‘ board meeting. This supplement contains material needed to hold the board meeting. This provides an interactive learning experience for the whole group. The case may also be used in the more traditional way using the suggested questions to test the understanding of the students on the issues involved. There are missing gaps of information where the student would be expected to draw on his/her own experience.

Source: ecch
   Karen Conners: Sexual Harrassment or Cultural Differences? (A)
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Karen Conners, age 35, a bright MBA student, is subjected to what she perceives to be harsh treatment by Ali Zahedi, a tenured associate professor and director of the MBA program. Zahedi threatens to make it impossible for Karen, who is also his graduate assistant, to complete her MBA degree or to be accepted into a PH.D. program unless she continues to meet demands made by him that she believes to be unreasonable. The stress that Karen has been under for the past year has affected her mental and physical health to the extent that she solicited the advice of other faculty to assist her in her time of crisis.
Source: North American Case Research Association, Case Research Journal, Volume 17, Issue 3
Subjects: Professional Ethics, Sexual Harassment, Ethinicity and Culture, Management of Diversity

Source: NACRA
  Add   View  30 pp.  Teaching Note
Source: NACRA
   Karen Conners: Sexual Harrassment or Cultural Differences? (B)
  Add   View  3 pp.  Case


Source: NACRA
   Karen Conners: Sexual Harrassment or Cultural Differences? (C)
  Add   View  1 pp.  Case


Source: NACRA
   KAREN HAPPUCK
  Add   View  8 pp.  Case
Okekearu, N — Lagos Business School
Distributor: ecch (www.ecch.com) Reference: 807-062-1 Language: English
Category: Entrepreneurship Data source: Field research
Product Year: 2007
Geo location: Nigeria Industry: Sanitary pad, napkin Size: Small to medium-sized enterprise (SME) Timing: 2004-2006
Topics: Business planning; New product development; Feasibility study; Start-up financing
Abstract: From the conception of the idea to the production of the first KAREN Sanitary pads, Dr Chioma Ejikeme, Managing Director and founder of Karen Happuck, soon found out that venturing into manufacturing is not the same as working with a stethoscope. After four turbulent years, she is now preparing to launch her product into the NGN8 billion a year Nigerian market. However, competing with the likes of Procter & Gamble, Femina Products and PZ Industries will be her ultimate test.

Source: ecch
   Karen Leary
  Add     11 pp.  Case A
Jaan Elias, Linda A. Hill
Source: Harvard Business School. Copyright 1986.

Source: Pinnacle
   Karen Leary (A)
  Add   View  8 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/06/1986 Revision Date: 07/19/2010
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 487020
Geographic Setting: Illinois
Event Year Start: 1985 Event Year End: 1985
Subjects: Superior & subordinate; Management styles; Performance appraisals; Diversity; Sales
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Supplement, (487021), 2p, by Jaan Elias; Supplement, (487022), 3p, by Jaan Elias; Case Teaching Note, (487071), 11p, by Linda A. Hill
Product Description: Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance. Chung makes what Leary perceives to be an unreasonable request for a private office. Leary must respond to this request, taking into account the implications of her decision for her ambitions for the branch office and her career.

Source: Harvard
  Add   View  9 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/16/1986 Revision Date: 02/05/1996
Product Type: Case (Field)
HBS Number: 9-487-020
Geographic Setting: Chicago, IL Industry Setting: Financial services
Event Year Start: 1985 Event Year End: 1985
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Supplement (Field), (9-487-021), 2p, by Linda A. Hill, Jaan Elias; Supplement (Field), (9-487-022), 3p, by Linda A. Hill, Jaan Elias; Teaching Note, (5-487-071), 11p, by Linda A. Hill
Product Description: Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance. Chung makes what Leary perceives to be an unreasonable request for a private office. Leary must respond to this request, taking into account the implications of her decision for her ambitions for the branch office and her career. May be used with: (96510) Making Differences Matter: A New Paradigm for Managing Diversity.

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-487-020
HBS Number: 5-487-071
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate

Source: Harvard
   Karen Leary (B)
  Add   View  2 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/06/1986 Revision Date: 03/30/1995
Product Type: Supplement (Field)
Publisher: Harvard Business School
HBS Number: 487021
Subjects: Superior & subordinate; Management styles; Performance appraisals; Diversity; Sales
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (487071), 11p, by Linda A. Hill
Product Description: Supplements the (A) case.

Source: Harvard
  Add   View  2 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/06/1986 Revision Date: 03/30/1995
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-487-020) Karen Leary (A).
HBS Number: 9-487-021
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (5-487-071), 11p, by Linda A. Hill

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-487-021
HBS Number: 5-487-071
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate

Source: Harvard
   Karen Leary (C)
  Add   View  3 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/06/1986 Revision Date: 03/30/1995
Product Type: Supplement (Field)
Publisher: Harvard Business School
HBS Number: 487022
Subjects: Superior & subordinate; Management styles; Performance appraisals; Diversity; Sales
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (487071), 11p, by Linda A. Hill
Product Description: Supplements the (A) case.

Source: Harvard
  Add   View  3 pp.  Case
Author(s): Hill, Linda A.; Elias, Jaan
Publication Date: 10/06/1986 Revision Date: 03/30/1995
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-487-020) Karen Leary (A).
HBS Number: 9-487-022
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (5-487-071), 11p, by Linda A. Hill

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-487-022
HBS Number: 5-487-071
Subjects: Diversity; Financial services; Management styles; Performance appraisal; Sales management; Superior & subordinate

Source: Harvard
   Karen’s on Her Mind
  Add   View  6 pp.  Case
Roland B. Cousins, Linda E. Benitz Sally Perkins’ supervisor, Miriam Gunther is apparently having an affair with Sally‘s secretary, Karen. Gunther is spending a lot of time with Karen and wants to take her on a business trip. Although Gunther does not need any more secretarial assistance, she is considering transferring Karen to her office. With office gossip getting worse, Sally wonders what she should do about this situation. 1996
Source: North American Case Research Association, Case Research Journal, Summer/Fall 1996, Vol. 16, Issues 3 & 4.
Courses: Business Ethics; Diversity; Human Resources; Organizational Behavior
Topics:

Source: NACRA
  Add   View  9 pp.  Teaching Note
Source: NACRA
   KARTELL: MANAGING THE TURNAROUND
  Add   View  12 pp.  Case
Lojacono, G
Publisher: SDA Bocconi
Distributor: ecch (www.ecch.com) Reference: 305-325-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2005
Geo location: Italy Industry: Furniture Size: Medium Timing: 2003
Topics: Turnaround; Growth strategy; Design management; Product portfolio
Abstract: The case describes how Kartell accomplished a remarkable turnaround to a well-managed design-based company led by Chief Executive Officer (CEO) Claudio Luti. Accounts of events are from interviews with the Kartell management team and retailers. The case covers the factors that led to the company’s decline and the actions taken to make a recovery. By the late 1980s, a challenging market environment in the furniture industry as well as inefficiencies in the company‘s design, manufacturing, logistics, and sales processes had a negative impact on Kartell's sales and profitability. Reacting to these challenges, the new CEO Luti, first of all defined and implemented a comprehensive turnaround programme centred around design process and products, first of all. The case highlights the most important aspects of the company's turnaround and the following expansion and provides an outlook for the company's future challenges and opportunities. The case can be used to discuss how to accomplish a comprehensive turnaround leveraging on design.

Source: ecch
   Kashiwa Tubing Ltd.
  Add   View  9 pp.  Case (Field)
Author(s): David T.A. Wesley; Henry W. Lane
Ivey ID: 9B02M014
Publication Date: 7/22/2002
Product Type: Case (Field)
Teaching Note: 8B02M14
Geographic Setting: USA/Nigeria/Japan Industry Setting: Fabricated Metal Products Size: Small Year of Event: 2001 Level of Difficulty: 3 - Undergraduate
Subjects: E-Commerce; Internet; International Law; Third World
Major Disciplines: Entrepreneurship; General Management; International
Product Description: A student at a large Boston-area university would soon be completing a dual degree in Management Information Systems and Business Administration. She is the oldest child and only member of a Japanese family that spoke English and was learning to represent the family business, Kashiwa Tubing, with its international accounts. It was planned that she would eventually assume leadership of the company. During her studies she became a believer in the potential and reach of the Internet. She immediately set up a Web site for the company. Within six months, the Web site generated its first major sale, a $2.5 million order from Saudi Arabia. Recently, she had begun to negotiate a multi-million dollar deal with a Taiwanese firm. The company’s Japanese headquarters recently forwarded an inquiry from Nigeria. The inquiry was from a member of the Federal Ministry of Works and Housing, proposed a business transaction that would, if successful, represent the largest single Internet order in the history of Kashiwa Tubing. Believing in personally meeting with customers and building long lasting ties, her father suggests that she should meet with this customer, even if that meant traveling to Nigeria.

Source: Ivey
   KATE ARCHER IN HAITI (A)
  Add   View  13 pp.  Case
Dietz J; Archer K
Helped the Aged Canada, a non-profit organization, has hired Kate Archer to manage their prosthetic clinic in Haiti. After her arrival in Haiti she learns that its key employee does not meet her performance expectations. Communicating with theemployee, a deaf-mute, however, was very difficult and required the use of another employee as translator. She must communicate her performance expectations to the employee. The supplement to this case, Kate Archer In Haiti (B), product number9B01C036 describes how Kate develops a contract and finalizes the agreement with the employee.
Ivey Number: 9B01C035
Publication Date: 25/04/2002
Geographic Setting: Haiti Industry Setting: Health Services
Company Size: Small organization
Event Year Start: 2000
Subjects: Cross Cultural Management, Non-Profit Organization, International Management, Communications
Functional Area: Human Resource Management

Source: Ivey
   KATE ARCHER IN HAITI (B)
  Add   View  3 pp.  Case
Dietz J; Archer K
Kate Archer is managing a small clinic for a non-profit agency. One of her employees is not meeting her performance expectations, and she decides to ask the employee to sign a contract outlining her performance expectations. However, she is notcertain the employee understands the contract. This case supplements Kate Archer in Haiti (A), product 9B01C035.
Ivey Number: 9B01C036
Publication Date: 25/04/2002
Geographic Setting: Haiti Industry Setting: Health Services
Company Size: Small organization
Event Year Start: 2000
Subjects: Cross Cultural Management, Non-Profit Organization, International Management, Communications
Functional Area: Human Resource Management

Source: Ivey
   Kate Burnett
  Add   View  2 pp.  Case
Author(s): Hill, Linda A.; Farkas, Maria T.
Publication Date: 01/28/2003 Revision Date: 09/25/2003
Product Type: Supplement (Field)
Product Description: Supplements Peter Isenberg at Jones Mendel (A). Must be used with: (9-403-127) Peter Isenberg at Fischer Stevens (A).
HBS Number: 9-403-130
Subjects: Financial services; Leadership; Power & influence; Professional services
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   Kate Cooper
  Add   View  4 pp.  Case
William E. Stratton, David Efraty, Kim Jardine Kate Cooper accepts a managerial position in a newly constructed community psychiatric hospital. Her perception of conflicting demands, changes in her duties, broken promises, interference from peers, and lack of management support leads to confusion and frustration, and Kate quits her job 3 months after the hospital opens.
Source: North American Case Research Association, Case Research Journal, Spring 1993, Vol. 13, Issue 2, Copyright 1992.
Courses: Business Communication; Healthcare
Topics:

Source: NACRA
  Add   View  7 pp.  Teaching Note
Source: NACRA
   Kate Spade
  Add   View  20 pp.  Case
Author(s): Cyr, Linda A.; Thorp, Sarah
Publication Date: 01/18/2000 Revision Date: 05/23/2001
Product Type: Color Case
HBS Number: 800002
Geographic Setting: New York, NY Industry Setting: Fashion industry Number of Employees: 105 Gross Revenues: $11 million revenues
Event Year Start: 1992 Event Year End: 1998
Subjects: Brands; Entrepreneurial management; Partnerships
Academic Discipline: Entrepreneurship
Product Description: Kate Spade’s founders try to finance and grow their luxury handbag and accessories business. As the case ends, the founding team must decide among four potential strategic partners offering to purchase different shares of Kate Spade at various valuations. Includes color exhibits.

Source: Harvard
  Add   View  20 pp.  Case
Cyr, Linda A.; Thorp, Sarah
Describes the efforts of Kate Spade’s founders to finance and grow their luxury handbag and accessories business. As the case ends, the founding team must decide among four potential strategic partners offering to purchase different shares of Kate Spade at various valuations. Teaching Purpose: To help students understand the issues associated with managing growth, maintaining a strong brand image, and partnering with a large corporate entity. Includes color exhibits.
HBS Number: 9-800-002 Type: Other
Publication Date: 1/18/2000
Geographic Setting: New York, NY Industry Setting: fashion Number of Employees: 105 Gross Revenues: $11 million revenues
Event Year Start: 1992 Event Year End: 1998
Subjects: Brands; Entrepreneurial management; Fashion; Growth strategy; Partnerships

Source: Harvard
   Katharine Graham
  Add   View  13 pp.  Case
Author(s): Gunther, Lisa; Witter, Dina; McGinn, Kathleen L.
Publication Date: 03/31/2001 Revision Date: 12/03/2007
Product Type: Case (Library)
HBS Number: 9-801-276
Geographic Setting: District of Columbia Industry Setting: Newspaper
Event Year Start: 1963 Event Year End: 1980
Subjects: Family owned businesses; Leadership; Networking; Newspapers; Organizational behavior; Power & influence; Values; Women in business
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (5-801-281), 18p, by Lisa Gunther, Dina Witter, Kathleen L. McGinn
Product Description: Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of other business leaders in that she was unexpectedly thrust into a leadership position. Though Graham could have been a figurehead leader of the Washington Post Co., she gradually became a powerful national player: a publisher and CEO in more than title. Graham’s strong values impel many of her decisions throughout the course of her career and help her through times of uncertainty. Her values are a stark contrast to strictly data-based decision making. Explores Graham‘s ability to master the newspaper business and succeed in a man's world. Additionally, Graham's unique ability to adapt her influence style in different social and career networks is also explored, as the distinction between Graham's employees, mentors, and friends is often blurred.

Source: Harvard
  Add   View  13 pp.  Case
Author(s): Gunther, Lisa; Witter, Dina; McGinn, Kathleen L.
Publication Date: 03/31/2001 Revision Date: 12/03/2007
Product Type: Case (Library)
HBS Number: 9-801-276
Geographic Setting: District of Columbia Industry Setting: Newspaper
Event Year Start: 1963 Event Year End: 1980
Subjects: Family owned businesses; Leadership; Networking; Newspapers; Organizational behavior; Power & influence; Values; Women in business
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Teaching Note, (5-801-281), 18p, by Lisa Gunther, Dina Witter, Kathleen L. McGinn
Product Description: Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of other business leaders in that she was unexpectedly thrust into a leadership position. Though Graham could have been a figurehead leader of the Washington Post Co., she gradually became a powerful national player: a publisher and CEO in more than title. Graham’s strong values impel many of her decisions throughout the course of her career and help her through times of uncertainty. Her values are a stark contrast to strictly data-based decision making. Explores Graham‘s ability to master the newspaper business and succeed in a man's world. Additionally, Graham's unique ability to adapt her influence style in different social and career networks is also explored, as the distinction between Graham's employees, mentors, and friends is often blurred.

Source: Harvard
  Add   View  13 pp.  Case
Author(s): Gunther, Lisa; Witter, Dina; McGinn, Kathleen L.
Publication Date: 03/31/2001 Revision Date: 12/03/2007
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 801276
Geographic Setting: District of Columbia
Event Year Start: 1963 Event Year End: 1980
Subjects: Organizational behavior; Leadership; Power & influence; Networking; Women in business; Values; Family-owned businesses
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (801281), 18p, by Lisa Gunther, Dina Witter, Kathleen L. McGinn
Product Description: Details the career of Katharine Graham of the Washington Post Co., a pioneer in her field and one of the first high-profile women to lead a major public company. Her story is a unique example of how power and expertise are built over time, and differs from those of other business leaders in that she was unexpectedly thrust into a leadership position. Though Graham could have been a figurehead leader of the Washington Post Co., she gradually became a powerful national player: a publisher and CEO in more than title. Graham’s strong values impel many of her decisions throughout the course of her career and help her through times of uncertainty. Her values are a stark contrast to strictly data-based decision making. Explores Graham‘s ability to master the newspaper business and succeed in a man's world. Additionally, Graham's unique ability to adapt her influence style in different social and career networks is also explored, as the distinction between Graham's employees, mentors, and friends is often blurred.

Source: Harvard
  Add     18 pp.  Teaching Note
For use with 9-801-276
HBS Number: 5-801-281
Subjects: Family owned businesses; Leadership; Networking; Newspapers; Organizational behavior; Power & influence; Values; Women in business

Source: Harvard
   KATHRYN EKDAL’S DILEMMA (A)
  Add   View  21 pp.  Case
Fransson, M — Rensselaer Polytechnic Institute (RPI)
Distributor: ecch (www.ecch.com) Reference: 499-002-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 1999
Geo location: US Industry: Financial services Size: Top ten Timing: 1987-1989
Topics: Leadership; Women; Strategic planning; Succession planning; Executive development; New product development; Corporate governance; Board of directors
Abstract: This is the first of a three-case series (499-002-1 to 499-004-1). The case series describes events at First Financial Services (a ’top ten‘ firm in its field) concerning new product development initiatives, a succession planning process, and the structure and dynamics of strategic planning. The descriptions are provided by two protagonists in the case, Kathryn Ekdal, a seasoned female executive, and Andrew Boldt, an Executive Vice President nearing retirement. The A case opens with Ms Ekdal reflecting on what she might have learned from these events, and the C case closes with her resolution of personal issues. The teaching objectives may include: (1) self-analysis and career choice; (2) understanding executive competition for positions of power and authority; (3) understanding typologies of executive psychology and behaviour; and (4) understanding the role of new product development screening and investment in altering the future of the company. The case offers instructors great flexibility in that Ms Ekdal and Mr Boldt speak directly to students in their own words.

Source: ecch
   KATHRYN EKDAL’S DILEMMA (B)
  Add   View  12 pp.  Case
Fransson, M — Rensselaer Polytechnic Institute (RPI)
Distributor: ecch (www.ecch.com) Reference: 499-003-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 1999
Geo location: US Industry: Financial services Size: Top ten Timing: 1987-1989
Topics: Leadership; Women; Strategic planning; Succession planning; Executive development; New product development; Corporate governance; Board of directors
Abstract: This is the second of a three-case series (499-002-1 to 499-004-1). The case series describes events at First Financial Services (a ’top ten‘ firm in its field) concerning new product development initiatives, a succession planning process, and the structure and dynamics of strategic planning. The descriptions are provided by two protagonists in the case, Kathryn Ekdal, a seasoned female executive, and Andrew Boldt, an Executive Vice President nearing retirement. The A case opens with Ms Ekdal reflecting on what she might have learned from these events, and the C case closes with her resolution of personal issues. The teaching objectives may include: (1) self-analysis and career choice; (2) understanding executive competition for positions of power and authority; (3) understanding typologies of executive psychology and behaviour; and (4) understanding the role of new product development screening and investment in altering the future of the company. The case offers instructors great flexibility in that Ms Ekdal and Mr Boldt speak directly to students in their own words.

Source: ecch
   KATHRYN EKDAL’S DILEMMA (C)
  Add   View  3 pp.  Case
Fransson, M — Rensselaer Polytechnic Institute (RPI)
Distributor: ecch (www.ecch.com) Reference: 499-004-1 Language: English
Category: Human Resource Management and Organisational Behaviour Data source: Field research
Product Year: 1999
Geo location: US Industry: Financial services Size: Top ten Timing: 1987-1989
Topics: Leadership; Women; Strategic planning; Succession planning; Executive development; New product development; Corporate governance; Board of directors
Abstract: This is the last of a three-case series (499-002-1 to 499-004-1). The case series describes events at First Financial Services (a ’top ten‘ firm in its field) concerning new product development initiatives, a succession planning process, and the structure and dynamics of strategic planning. The descriptions are provided by two protagonists in the case, Kathryn Ekdal, a seasoned female executive, and Andrew Boldt, an Executive Vice President nearing retirement. The A case opens with Ms Ekdal reflecting on what she might have learned from these events, and the C case closes with her resolution of personal issues. The teaching objectives may include: (1) self-analysis and career choice; (2) understanding executive competition for positions of power and authority; (3) understanding typologies of executive psychology and behaviour; and (4) understanding the role of new product development screening and investment in altering the future of the company. The case offers instructors great flexibility in that Ms Ekdal and Mr Boldt speak directly to students in their own words.

Source: ecch
   Kathryn McNeil (A)
  Add   View  14 pp.  Case
Author(s): Badaracco, Joseph L., Jr.; Useem, Jerry
Publication Date: 02/10/1994
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 394111
Geographic Setting: Massachusetts Number of Employees: 2,700 Gross Revenue: $2.1 billion revenues
Event Year Start: 1992 Event Year End: 1992
Subjects: Work force management; Ethics; Discrimination; Working conditions; Dismissing employees
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Supplement, (394112), 2p, by Jerry Useem; Case Teaching Note, (394185), 10p, by Jerry Useem
Product Description: Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old product manager who has been unable to work as many hours as her colleagues due to her status as a single parent of a six-year-old boy. The company’s recent risk-laden acquisition of another ailing firm has intensified the office‘s already high-pressure environment by necessitating that all employees work 13- and 14-hour days. Although McNeil appears to be doing her best to fulfill both her parental and professional responsibilities, her immediate supervisor insists that McNeil has not been able to complete her share of the work.

Source: Harvard
  Add   View  14 pp.  Case
Author(s): Badaracco, Joseph L., Jr.; Useem, Jerry
Publication Date: 02/10/1994
Product Type: Case (Field)
Product Description: Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee Kathryn McNeil, a 37-year-old product manager who has been unable to work as many hours as her colleagues due to her status as a single parent of a six-year-old boy. The company’s recent risk-laden acquisition of another ailing firm has intensified the office‘s already high-pressure environment by necessitating that all employees work 13- and 14-hour days. Although McNeil appears to be doing her best to fulfill both her parental and professional responsibilities, her immediate supervisor insists that McNeil has not been able to complete her share of the work. Teaching Purpose: To raise issues of work-family balance in the context of an ethical dilemma.
HBS Number: 9-394-111
Geographic Setting: Framingham, MA Industry Setting: computer retailing Number of Employees: 2,700 Gross Revenues: $2.1 billion revenues
Event Year Start: 1992 Event Year End: 1992
Subjects: Discrimination; Ethics; Terminations; Work force management; Working conditions
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Supplement (Field), (9-394-112), 2p, by Joseph L. Badaracco Jr., Jerry Useem; Teaching Note, (5-394-185), 9p, by Joseph L. Badaracco Jr., Jerry Useem

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-394-111
HBS Number: 5-394-185
Subjects: Discrimination; Ethics; Terminations; Work force management; Working conditions

Source: Harvard
   Kathryn McNeil (B)
  Add   View  2 pp.  Case
Author(s): Badaracco, Joseph L., Jr.; Useem, Jerry
Publication Date: 02/10/1994
Product Type: Supplement (Field)
Product Description: Supplements the (A) case. Must be used with: (9-394-111) Kathryn McNeil (A).
HBS Number: 9-394-112
Subjects: Discrimination; Ethics; Terminations; Work force management; Working conditions
Academic Discipline: Social enterprise & ethics
Supplementary Materials: Teaching Note, (5-394-185), 9p, by Joseph L. Badaracco Jr., Jerry Useem

Source: Harvard
  Add     10 pp.  Teaching Note
For use with 9-394-112
HBS Number: 5-394-185
Subjects: Discrimination; Ethics; Terminations; Work force management; Working conditions

Source: Harvard
   KATI IS DEALT A DOWNSIZING CARD
  Add   View  2 pp.  Case
Abell, D F — ESMT European School of Management & Technology GmbH
Distributor: ecch (www.ecch.com) Reference: ESMT-706-0018-1 Language: English
Category: Ethics and Social Responsibility Data source: Generalised experience
Product Year: 2006
Industry: Logistics Size: Medium
Topics: Leadership; Ethics; Responsibility; Corporate social responsibility (CSR); Downsizing; Employment
Abstract: This abstract is currently unavailable.

Source: ecch
   Katie Burke (A)
  Add   View  9 pp.  Case
Hart, Myra; Iansiti, Marco; Feinberg, Barbara
Follows the career of Katie Burke, HBS MBA 1995. Offers the opportunity to discuss a variety of issues, including innovation, software development, entrepreneurship, new venture design, and career choices.
HBS Number: 9-698-092 Type: Case (Field)
Publication Date: 4/13/1998
Geographic Setting: Boston, MA and California Industry Setting: Internet
Subjects: Careers & career planning; Entrepreneurship; Innovation; Internet; Product development; Software
Supplementary Materials: Supplement (Field), (9-698-093), 3p, by Myra Hart, Marco Iansiti, Barbara Feinberg

Source: Harvard
   Katie Burke (B)
  Add   View  3 pp.  Case
Hart, Myra; Iansiti, Marco; Feinberg, Barbara
Supplements the (A) case. Must be used with: (9-698-092) Katie Burke (A).
HBS Number: 9-698-093 Type: Supplement (Field)
Publication Date: 4/13/1998
Subjects: Careers & career planning; Entrepreneurship; Innovation; Internet; Product development; Software

Source: Harvard
   Katrina Garnett
  Add   View  5 pp.  Case
Author(s): Saloner, Garth; Melton, Emily
Publication Date: 09/12/2005
Product Type: Case (Field)
Publisher: Stanford University
Product Description: Recounts the story of how Katrina Garnett single-handedly launched CrossWorlds, a successful enterprise application company. Focuses on two issues Garnett must wrestle with as she tries to manage her board of directors. The CrossWorlds board cautiously and slowly pursued the idea of an initial public offering, wanting to achieve more revenue traction before accessing the public markets. Unfortunately, the company was at a disadvantage because it recognized revenue using conservative guidelines: Instead of recognizing revenue when payment was received, CrossWorlds recognized revenue when the product “went live” at a customer site. Garnett’s competitors used more aggressive methods, claiming higher revenues, and therefore, entering the public markets earlier. Also, Garnett felt that having a prominent investment banker on her board was limiting her options. Many investment banks refused even to meet with CrossWorlds because they simply assumed that the business would go to the board member‘s firm. Garnett was also frustrated with this board member's inability to transcend a banker's mind-set.
HBS Number: E205
Industry Setting: Software industry
Subjects: Board of directors; Entrepreneurs; IPO; Leadership; Women executives
Academic Discipline: Entrepreneurship

Source: Harvard
   Kaufmann Manufacturing Co. (A)
  Add   View  4 pp.  Case
Author(s): Bruns, William J., Jr.; Hertenstein, Julie H.
Publication Date: 05/26/1993
Product Type: Case (Gen Exp)
Product Description: A management team is studying the latest year’s operations and sales, which seem to have led to very confusing financial results. Sales exceeded forecast and production for the first six months, yet Kaufmann reported a loss. Yet, when sales were below forecast and production above in the second six months, healthy income was reported. Teaching Purpose: To introduce or provide practice with variances, budgets, direct costing, and profit analysis.
HBS Number: 9-193-159
Industry Setting: industrial products Company Size: small
Subjects: Budgeting; Cost accounting; Cost allocation; Cost systems; Industrial goods; Inventory management; Variance analysis
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Gen Exp), (9-193-160), 2p, by William J. Bruns Jr., Julie H. Hertenstein

Source: Harvard
   Kaufmann Manufacturing Co. (B)
  Add   View  2 pp.  Case
Author(s): Bruns, William J., Jr.; Hertenstein, Julie H.
Publication Date: 05/26/1993
Product Type: Supplement (Gen Exp)
Product Description: Supplements the (A) case. Must be used with: (9-193-159) Kaufmann Manufacturing Co. (A).
HBS Number: 9-193-160
Subjects: Budgeting; Cost accounting; Cost allocation; Cost systems; Industrial goods; Inventory management; Variance analysis
Academic Discipline: Accounting & control

Source: Harvard
   Kaupthing Bank hf Acquires Singer & Friedlander Group plc
  Add   View  20 pp.  Case
Author(s): Murray J. Bryant; Ken Mark
Publication Date: 1/29/2008 Revision Date: 4/9/2008
Product Type: Case
Teaching Note: 8B07B13
Ivey ID: 9B07B013
Geographic Setting: Iceland; United Kingdom Industry Setting: Banking Size: Medium Year of Event: 2005 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Growth Strategy; Organizational Structure; Management Control; Knowledge Management; Unlocking Value From Mergers; Change Management
Major Disciplines: Accounting; Entrepreneurship; International
Product Description: The managing director of investment banking for Kaupthing Bank hf (Kaupthing) was considering what he would need to do if he accepted a new appointment as chief executive officer of Kaupthing?s latest acquisition, U.K.-based investment bank Singer & Friedlander Group plc (Singer). He would have to deal with the fact that the two merging companies had very different cultures, the possibility that some employees may leave as a result of the change and take their clients with them, the fact that he did not know whether there were good managers at Singer who could be ready to be promoted to top management in upcoming years, and many other issues that would have to be addressed.

Source: Ivey
   KAUPTHING BANK HF AND JP NORDISKA AB ACQUISITION (A)
  Add   View  16 pp.  Case
Author(s): Bryant MJ
Publication Date: 3/4/2004 Revision Date: 1/9/2006
Product Type: Case
Ivey ID: 9B04B001
Geographic Setting: Iceland/Sweden Industry Setting: Banking Size: Medium organization
Year of Event: 2002 Level of Difficulty: Undergraduate/MBA
Subjects: Management Control; Acquisitions; Planning; Decentralization
Functional Area: Accounting
Product Description: Kaupthing Bank hf is a large financial institution that began as an investment bank and after five years, expanded operations into other Nordic countries. Kaupthing acquired JP Nordiska, a Swedish securities trader that is four times larger thanKaupthing Bank hf and is currently unprofitable. The immediate issue is to determine the processes to return JP Nordiska AB to profitability, however, the substantive issue concerns the degree of decentralization and the planning processes employedin a rapidly growing enterprise. The supplement Kaupthing Bank hf and JP Nordiska AB (B), product 9B04B002 outlines what happened.

Source: Ivey
   KAUPTHING BANK HF AND JP NORDISKA AB ACQUISITION (B)
  Add   View  2 pp.  Case
Author(s): Murray J. Bryant
Publication Date: 3/4/2004 Revision Date: 7/26/2007
Product Type: Case
Ivey ID: 9B04B002
Geographic Setting: Iceland/Sweden Industry Setting: Banking Size: Medium
Year of Event: 2003 Level of Difficulty: 4 — Undergraduate/MBA
Subjects: Management control; Planning; Decentralization; Acquisitions
Major Disciplines: Accounting; Entrepreneurship; International
Product Description: This supplement to Kaupthing Bank hf and JP Nordiska AB (A), product 9B04B001 discusses the events that happened after the acquisition of JP Nordiska AB.

Source: Ivey
  Add   View  2 pp.  Case
Author(s): Murray J. Bryant
Publication Date: 3/4/2004 Revision Date: 7/26/2007
Product Type: Case
Ivey ID: 9B04B002
Geographic Setting: Iceland/Sweden Industry Setting: Banking Size: Medium
Year of Event: 2003 Level of Difficulty: 4 — Undergraduate/MBA
Subjects: Management control; Planning; Decentralization; Acquisitions
Major Disciplines: Accounting; Entrepreneurship; International
Product Description: This supplement to Kaupthing Bank hf and JP Nordiska AB (A), product 9B04B001 discusses the events that happened after the acquisition of JP Nordiska AB.

Source: Ivey
   Kazuo Inamori, A Japanese Entrepreneur
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Author(s): Mayo, Anthony J.; Egawa, Masako; Yamazaki, Mayuka
Publication Date: 01/04/2008 Revision Date: 04/07/2009
Product Type: Case (Field)
HBS Number: 408039
Geographic Setting: Japan Industry Setting: Telecommunications industry Number of Employees: 79,000 Gross Revenues: 4.6 Trillion Yen
Event Year Start: 1960 Event Year End: 2000
Subjects: Business history; Deregulation; Entrepreneurship; Leadership; Management philosophy; Manufacturing
Academic Discipline: Entrepreneurship
Product Description: The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.

Source: Harvard
  Add   View  39 pp.  Case
Author(s): Mayo, Anthony J.; Egawa, Masako; Yamazaki, Mayuka
Publication Date: 01/04/2008 Revision Date: 04/07/2009
Product Type: Case (Field)
HBS Number: 408039
Geographic Setting: Japan Industry Setting: Telecommunications industry Number of Employees: 79,000 Gross Revenues: 4.6 Trillion Yen
Event Year Start: 1960 Event Year End: 2000
Subjects: Business history; Deregulation; Entrepreneurship; Leadership; Management philosophy; Manufacturing
Academic Discipline: Entrepreneurship
Product Description: The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.

Source: Harvard
  Add   View  39 pp.  Case
Author(s): Mayo, Anthony J.; Egawa, Masako; Yamazaki, Mayuka
Publication Date: 01/04/2008 Revision Date: 04/07/2009
Product Type: Case (Field)
HBS Number: 408039
Geographic Setting: Japan Industry Setting: Telecommunications industry Number of Employees: 79,000 Gross Revenues: 4.6 Trillion Yen
Event Year Start: 1960 Event Year End: 2000
Subjects: Business history; Deregulation; Entrepreneurship; Leadership; Management philosophy; Manufacturing
Academic Discipline: Entrepreneurship
Product Description: The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.

Source: Harvard
  Add   View  39 pp.  Case
Author(s): Mayo, Anthony J.; Egawa, Masako; Yamazaki, Mayuka
Publication Date: 01/04/2008 Revision Date: 04/07/2009
Product Type: Case (Field)
HBS Number: 408039
Geographic Setting: Japan Industry Setting: Telecommunications industry Number of Employees: 79,000 Gross Revenues: 4.6 Trillion Yen
Event Year Start: 1960 Event Year End: 2000
Subjects: Business history; Deregulation; Entrepreneurship; Leadership; Management philosophy; Manufacturing
Academic Discipline: Entrepreneurship
Product Description: The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.

Source: Harvard
  Add   View  39 pp.  Case
Author(s): Mayo, Anthony J.; Egawa, Masako; Yamazaki, Mayuka
Publication Date: 01/04/2008 Revision Date: 04/07/2009
Product Type: Case (Field)
HBS Number: 408039
Geographic Setting: Japan Industry Setting: Telecommunications industry Number of Employees: 79,000 Gross Revenues: 4.6 Trillion Yen
Event Year Start: 1960 Event Year End: 2000
Subjects: Business history; Deregulation; Entrepreneurship; Leadership; Management philosophy; Manufacturing
Academic Discipline: Entrepreneurship
Product Description: The case provides insight into a business leader whose cognizance of contextual forces (social, economic, and political) allowed him to drive significant change in an industry and Japanese society in the second half of the twentieth century.

Source: Harvard
   Kea’au Banana Plantation
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Steven M. Dawson
Family-owned Kea’au Banana Plantation (KBP) annually shipped two million pounds of bananas 225 miles across the ocean from the Island of Hawaii to Honolulu. Its strategy was to build volume and market share to spread fixed costs and the costs of development. A tempting target for higher sales was the 40 percent market share held by imports from Central America. Recent closures of sugar cane plantations made two new growing areas available. The first was near the Honolulu market and the second was on the Island of Hawaii where the original plantation was located. One important tradeoff was between paying for irrigation water if bananas were grown at the Honolulu location versus paying for ocean transportation costs from the Island of Hawaii. Richard Ha, owner and manager, collected cost data and planned to evaluate the two investment opportunities using break-even.
Source: North American Case Research Association, Case Research Journal, Volume 19, Issue 2
Subjects: Capital Budgeting, Small Business, Break-even, Strategic Policy

Source: NACRA
  Add   View  37 pp.  Teaching Note
Source: NACRA
   Keane’s Acquisition of Metro Information Services
  Add   View  14 pp.  Case
Author(s): Martinez-Jerez, F. Asis
Publication Date: 11/22/2002 Revision Date: 03/21/2007
Product Type: Case (Library)
HBS Number: 9-103-042
Geographic Setting: United States Industry Setting: IT industry; Consulting Number of Employees: 8,000 Gross Revenues: $700 million revenues
Event Year Start: 2001 Event Year End: 2001
Subjects: Accounting; Intangible assets; Mergers & Acquisitions
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Library), (9-105-026), 4p, by F. Asis Martinez-Jerez; Supplement (Spreadsheet), (9-104-702), 0p, by F. Asis Martinez-Jerez; Teaching Note, (5-105-034), 17p, by F. Asis Martinez-Jerez
Product Description: On August 21, 2001, Keane, Inc. announced the acquisition of Metro Information Services, Inc. This case analyzes the challenges facing firms and examines transactions whose major source of value creation hinges on intangible assets (e.g., people or knowledge).

Source: Harvard
  Add     17 pp.  Teaching Note
For use with 9-103-042
HBS Number: 5-105-034
Subjects: Accounting; Intangible assets; Mergers & acquisitions

Source: Harvard
   Keane’s Acquisition of Metro Information Services (B)
  Add   View  4 pp.  Case
Author(s): Martinez-Jerez, F. Asis
Publication Date: 08/27/2004 Revision Date: 12/14/2004
Product Type: Supplement (Library)
Product Description: Supplements the (A) case. Must be used with: (9-103-042) Keane’s Acquisition of Metro Information Services (A).
HBS Number: 9-105-026
Subjects: Accounting; Intangible assets; Mergers & acquisitions
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-105-034), 17p, by F. Asis Martinez-Jerez

Source: Harvard
  Add     17 pp.  Teaching Note
For use with 9-105-026
HBS Number: 5-105-034
Subjects: Accounting; Intangible assets; Mergers & acquisitions

Source: Harvard
   Keddeg Company: Succession to the Next Generation of Small Business
  Add   View  8 pp.  Case
Author(s): Ward, John L.; Zsolnay, Carol Adler
Publication Date: 01/01/2007
Product Type: Case (Field)
HBS Number: KEL369
Geographic Setting: United States Industry Setting: Aerospace industry; Aircraft industry
Subjects: Family businesses; Family-owned businesses; Succession planning
Academic Discipline: Entrepreneurship
Product Description: An entrepreneurial couple — who has run a business that enabled them to raise and educate five children — are considering options for financing retirement that allow for two of their offspring to buy and run the business.

Source: Harvard
   Keene Industries in Liberia
  Add   View  12 pp.  Case
Llewellyn D. Howell
All firms operating in foreign environments face some element of political risk. Political risk is a probability of a loss to a foreign enterprise that stems from some political or social cause. This case reports losses to the Keene Industries rubber plantation in Liberia as obtained from the records of the Overseas Private Investment Corporation (OPIC). This political violence claim covered some but not all of Keene?s losses. The case explores the sources of the claimed losses, the nature of other unclaimed losses, and alternatives for political risk management.
Thunderbird Number: A03-00-0010 Type: Case
Publication Date: 1990
Geographic Setting: Liberia Industry Setting: Agriculture
Subjects: Political risk; risk management

Source: Thunderbird
  Add   View  3 pp.  Teaching Note
Source: Thunderbird
   Keep It Out of Court: Resolving Differences In-House
  Add   View  5 pp.  Article
Author(s): Sander, Frank E.A.; Bordone, Robert C.
Publication Date: 07/01/2005
Product Type: Negotiation Article
Product Description: Workplace disputes are inevitable. And all too often, such conflicts end up in the courts. In addition to consuming incredible amounts of time and energy, lawsuits often ruin long-standing relationships with suppliers, customers, and shareholders. In the March issue of Negotiation, the authors outlined the principles of dispute system design (DSD) — the process of designing and implementing an effective method for resolving the conflicts that flare up within and between organizations. In this article, they move from theory to practice. Specifically, they examine how companies and industries are applying the principles of DSD in three contexts: workplace conflict, business-to-business or business-to-consumer disputes, and disputes within complex joint ventures. Learn how you and your co workers can prepare for and resolve conflict whenever it may arise.
HBS Number: N0507D
Subjects: Communication in organizations; Conflict resolution; Interpersonal relations; Litigation; Negotiations
Academic Discipline: Negotiations

Source: Harvard
   Keep Your Sourcing Options Open
  Add   View  3 pp.  Article
Author(s): Cottrill, Ken
Publication Date: 01/01/2006
Product Type: Supply Chain Strategy Article
Product Description: No matter how good your demand forecasts are, a supply chain that is stretched internationally is exposed to a great deal of risk — and even the best-laid offshoring plans go awry. But why should a decision to outsource be an all-or-nothing proposition? Consider a hybrid sourcing strategy — a mix of “reactive” manufacturing capacity located near end markets to meet unexpected demand surges — and a slower, less flexible ‘’base’‘ capacity in countries that can take advantage of mass production operations. The result? A sliding scale that allows you to balance the advantages of both systems.
HBS Number: P0601E
Subjects: International business; Operations management; Outsourcing; Risk management; Strategic planning; Strategy formulation; Supply chain
Academic Discipline: Operations management

Source: Harvard
   Keeping Focus and Momentum: A Profile of Kathy Lucy
  Add   View  3 pp.  Article
Author(s): Koch, Janice
Publication Date: 11/15/2003
Product Type: Balanced Scorecard Report Article
Product Description: A new executive team, complex strategy map, ballooning objectives, staff skepticism: Kathy Lucy, senior director, quality, risk, strategy, and clinical compliance at Anna Jaques Hospital, has managed it all, never letting her organization stray off target.
HBS Number: B0311F
Subjects: Balanced scorecard; Health care; Strategic planning; Strategy implementation
Academic Discipline: Competitive strategy

Source: Harvard
   Keeping Google “Googley”
  Add   View  23 pp.  Case
Author(s): Groysberg, Boris; Thomas, David A.; Wagonfeld, Alison Berkley
Publication Date: 09/04/2008 Revision Date: 04/24/2009
Product Type: Case (Field)
HBS Number: 409039
Geographic Setting: United States Industry Setting: Internet & online services industries Number of Employees: 17,000 Gross Revenues: $20 billion
Event Year Start: 2008 Event Year End: 2008
Subjects: Business growth; Corporate culture; Entrepreneurship; Growth strategy; Internet; Organizational change; Technology
Academic Discipline: Entrepreneurship
Product Description: This case, set in 2008, examines how Google has worked to avoid potential negative byproducts of rapid growth such as: bureaucracy, slow decision-making, lack of visibility and organizational inconsistency. When the case protagonist, Kim Scott, started with Google in 2004, she wondered if she would still be there in several years as she liked small, entrepreneurial companies. In 2008, she was pleased that Google still had the same entrepreneurial energy that it had when she joined. She and her colleagues reflect on how Google has been able to maintain its culture as the company keeps doubling in size.

Source: Harvard
  Add   View  23 pp.  Case
Author(s): Groysberg, Boris; Thomas, David A.; Wagonfeld, Alison Berkley
Publication Date: 09/04/2008 Revision Date: 04/24/2009
Product Type: Case (Field)
HBS Number: 409039
Geographic Setting: United States Industry Setting: Internet & online services industries Number of Employees: 17,000 Gross Revenues: $20 billion
Event Year Start: 2008 Event Year End: 2008
Subjects: Business growth; Corporate culture; Entrepreneurship; Growth strategy; Internet; Organizational change; Technology
Academic Discipline: Entrepreneurship
Product Description: This case, set in 2008, examines how Google has worked to avoid potential negative byproducts of rapid growth such as: bureaucracy, slow decision-making, lack of visibility and organizational inconsistency. When the case protagonist, Kim Scott, started with Google in 2004, she wondered if she would still be there in several years as she liked small, entrepreneurial companies. In 2008, she was pleased that Google still had the same entrepreneurial energy that it had when she joined. She and her colleagues reflect on how Google has been able to maintain its culture as the company keeps doubling in size.

Source: Harvard
   Keeping Google “Googley” (Abridged)
  Add   View  8 pp.  Case
Author(s): Groysberg, Boris ; Thomas, David A.; Wagonfeld, Alison Berkley
Publication Date: 04/24/2009
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 409099
Geographic Setting: Silicon Valley Number of Employees: 17000 Gross Revenue: $20 billion
Event Year Start: 2008 Subjects: Entrepreneurship; Technology; Participative management; Organizational culture; Organizational change; Business growth
Academic Discipline: Organizational Behavior & leadership

Source: Harvard
  Add   View  8 pp.  Case
Author(s): Groysberg, Boris ; Thomas, David A.; Wagonfeld, Alison Berkley
Publication Date: 04/24/2009
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 409099
Geographic Setting: Silicon Valley Number of Employees: 17000 Gross Revenue: $20 billion
Event Year Start: 2008 Subjects: Entrepreneurship; Technology; Participative management; Organizational culture; Organizational change; Business growth
Academic Discipline: Organizational Behavior & leadership

Source: Harvard
   Keeping to the Fairway
  Add   View  12 pp.  Article
Author(s): Waite, Thomas J.
Publication Date: 04/01/2003
Product Type: Harvard Business Review Article
Product Description: Sandy Michaels, chief marketing officer of financial services giant Pace Sterling, faces a tough dilemma now that the high-profile golf tournament her company sponsors has been tainted with controversy. The Dover Hill country club, where the prestigious Champions invitational is played, accepts only men as members. This year, a powerful women’s organization has decided to make a bigger issue of that exclusivity. Under pressure from the Women‘s Rights Organization (WRO) to withdraw its support, Pace Sterling must think about the marketing value it gets from the sponsorship and how much that value might be diminished—or heightened--by the controversy. CEO Cal Buckley enlists the help of Michaels and other senior executives in the company to determine just that. Michaels firmly believes that Pace Sterling should stay the course and sponsor the event. Michaels is unwavering--that is, until the day she comes across this newspaper headline: "Tommy Ward Should Boycott Dover Hill." Ward is the undisputed king of the golf world and the odds-on favorite to win the Champions. The WRO is clearly turning up the volume. Should Pace Sterling proceed with its sponsorship? Offering advice are Sergio Zyman, former chief marketing officer of Coca-Cola; James E. Murphy, global managing director of marketing and communications at Accenture; Kim Skildum-Reid, co-author of The Sponsor's Toolkit and The Sponsorship Seeker's Toolkit; and Paul A. Argenti, a professor of management and corporate communication at Dartmouth's Tuck School.
HBS Number: R0304A
Subjects: Brand management; Brands; HBR Case Discussions; Marketing planning; Marketing strategy
Academic Discipline: Marketing

Source: Harvard
  Added   View  8 pp.  Case Study
Author(s): Waite, Thomas J.
Publication Date: 04/01/2003
Product Type: Harvard Business Review Article
HBS Number: R0304X
Subjects: Brand management; Brands; HBR case discussions; Marketing planning; Marketing strategy
Academic Discipline: Marketing
Product Description: Sandy Michaels, chief marketing officer of financial services giant Pace Sterling, faces a tough dilemma now that the high-profile golf tournament her company sponsors has been tainted with controversy. The Dover Hill country club, where the prestigious Champions invitational is played, accepts only men as members. This year, a powerful women’s organization has decided to make a bigger issue of that exclusivity. Under pressure from the Women‘s Rights Organization (WRO) to withdraw its support, Pace Sterling must think about the marketing value it gets from the sponsorship and how much that value might be diminished — or heightened — by the controversy. CEO Cal Buckley enlists the help of Michaels and other senior executives in the company to determine just that. Michaels firmly believes that Pace Sterling should stay the course and sponsor the event. Michaels is unwavering—that is, until the day she comes across this newspaper headline: “Tommy Ward Should Boycott Dover Hill.” Ward is the undisputed king of the golf world and the odds-on favorite to win the Champions. The WRO is clearly turning up the volume. Should Pace Sterling proceed with its sponsorship?

Source: Harvard
   Keeping Your Colleagues Honest
  Add   View  12 pp.  Article
Author(s): Gentile, Mary C.
Publication Date: 03/01/2010
Product Type: Harvard Business Review Article
Publisher: Harvard Business School Publishing
HBS Number: R1003K
Subjects: Ethics; Organizational change; Whistleblowing
Academic Discipline: Organizational Behavior & leadership
Product Description: Just promoted from the accounting group at headquarters, Jonathan is now the controller for a regional sales unit of a consumer electronics company-and he realizes in short order that the next quarter’s sales are being reported early to boost bonus compensation. The group manager‘s silence suggests that this sort of thing has probably happened before. This may seem like a mundane accounting matter, but the consequences-in terms of carrying costs, distorted forecasting, compromised ethical culture, and even legal ramifications-are very serious. And except in extraordinarily well-run corporations, managers face situations like this all the time. You know something's wrong. You know you need to make it stop. But you don't necessarily know when to speak up, how to speak up, and, most important, how to be effective. Drawing on the author's research over the past four years, this article walks you through the rationalizations commonly used to justify unethical behavior-everything from “this is just how things work in our industry” to “it's not your job to fix this; stick to your knitting.” It also gives concrete advice about how to raise your voice effectively. For example, treat the conflict as a business matter. Nobody wants to hear a self-righteous little speech about honesty, so get your facts in order and present them effectively. You should also challenge the rationalizations. If this is “just how things work,” ask whether the organization is comfortable going public with the practice. All managers should know how to respond constructively to ethical issues, and

Source: Harvard
   Keggfarms (India) — Which Came First, the Kuroiler or the KEGG?
  Add   View  16 pp.  Case
Author(s): Isenberg, Daniel
Publication Date: 12/18/2006 Revision Date: 08/22/2007
Product Type: Color Case
HBS Number: 9-807-089
Geographic Setting: India Industry Setting: Agriculture industry
Event Year Start: 2006 Event Year End: 2006
Subjects: Entrepreneurial finance; Entrepreneurial management; Entrepreneurs; Entrepreneurship; Globalization; International entrepreneurial finance
Academic Discipline: Entrepreneurship
Product Description: Vinod Kapur has founded a unique enterprise, Keggfarms, based on a special poultry chicken he bred to address the nutritional and income needs of some of the poorest people on earth: India’s rural villagers. As of November 2006, Keggfarms was supplying chicks to about 4 million poor villagers, generating incomes for 700,000 households when they sold the eggs and meat. In November 2006, Kapur faced a number of issues, including how to expand without capital, how to deal with imitation, and how to balance Keggfarm‘s for-profit and social values.

Source: Harvard
   Keggfarms (India) — Which Came First, the Kuroiler™ or the KEGG™?
  Add   View  15 pp.  Case
Author(s): Isenberg, Daniel
Publication Date: 12/18/2006 Revision Date: 08/18/2008
Product Type: Color Case
HBS Number: 807089
Geographic Setting: India Industry Setting: Agriculture industry
Event Year Start: 2006 Event Year End: 2006
Subjects: Entrepreneurial finance; Entrepreneurial management; Entrepreneurs; Entrepreneurship; Globalization; International entrepreneurial finance
Academic Discipline: Entrepreneurship
Product Description: Vinod Kapur has founded a unique enterprise, Keggfarms, based on a special poultry chicken he bred to address the nutritional and income needs of some of the poorest people on earth: India’s rural villagers. As of November 2006, Keggfarms was supplying chicks to about 4 million poor villagers, generating incomes for 700,000 households when they sold the eggs and meat. In November 2006, Kapur faced a number of issues, including how to expand without capital, how to deal with imitation, and how to balance Keggfarm‘s for-profit and social values.

Source: Harvard
   Keidanren: Foreign Political Contributions in Japan
  Add   View  18 pp.  Case
Author(s): Misawa, Mitsuru
Publication Date: 09/03/2009
Product Type: Case
Publisher: University of Hong Kong
HBS Number: HKU847
Geographic Setting: Asia; Japan
Subjects: Business government relations; Politics; Social enterprise; Competition; Business & government; Strategy; Business ethics
Academic Discipline: Business & government
Supplementary Materials: Case Teaching Note, (HKU848), 5p, by Mitsuru Misawa
Product Description: In Japan, there has been increased scrutiny of companies’ participation in the political process in general, and of their political campaign contributions in particular. Over the past decade, Japan has placed new restrictions on companies‘ political giving and has required greater disclosure of campaign contributions. Increasingly, shareholders are seeking to hold companies accountable for their campaign contributions. Fujio Mitarai has been the appointed chairman of the Japanese Federation of Economic Organizations (“Keidanren”) since 23 May 2006. Keidanren is regarded by many as the strongest interest group in Japan. Mitarai believes that technological innovation is not enough, and that social and economic reforms are required to increase the competitiveness of Japanese companies. For a long time, Japan used to be closed to foreign businesses, and foreign companies still don't have equal access to Japan's economy, in which public-sector contracts are typically awarded to Japanese companies. By opening up the economy to foreign companies, Mitarai aims to increase the competitiveness of domestic firms.

Source: Harvard
   KEIO DEPARTMENT STORE CO LTD, SHINJUKU STORE: FOR SURVIVAL IN A FIERCE BATTLEGROUND ZONE
  Add   View  17 pp.  Case
Tsukada, N — Nihon University
Distributor: ecch (www.ecch.com) Reference: 504-132-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2004
Geo location: Tokyo, Japan Industry: Department store business Size: 1,300 employees Timing: 2004
Topics: Aging population; Marketing strategies for senior citizens; Business for senior citizens; Images of middle-aged and older people
Abstract: This case introduces and analyses the business model of specialising in seniors at Keio Department Store, one of the successful retailers in the commercial heart of Tokyo. Objectives that students will reach include: (1) to discuss corporate strategies for specialising in middle-aged and older people as a survival tool in the department store business; (2) to come up with concrete strategies on how to overcome hidden prejudice against older people among employees; (3) to create further measures to be taken to attract more middle-aged and older people in such a competitive district as Tokyo; and (4) to discuss how an aging population will affect how business is/will be done. The teaching note does not contain an analysis of the case.

Source: ecch
   Keita S.A.
  Add     18 pp.  Case
Rafal Slaski and edited by Richard G. Linowes Keita produces vinegar, bleach, soap, plastic pipes and other plastic items for consumer and government use. Recently the company has been suffering because smuggled goods undercut its products in the marketplace and, as a result, some workers have been laid off. Despite these financial problems, the company is simultaneously considering adding a new soap production line, expanding its bleach production capability, and purchasing a used German cotton gin to begin manufacturing absorbent cotton products.
Source: Institute of International Education and selected for use by Pinnacle Editorial Board. Copyright 1994.
Courses: Business and Society; Entrepreneurship; Finance; International Business; Small Business
Topics:

Source: Pinnacle
  Add     3 pp.  Teaching Note
Source: Pinnacle
   Keith Ferrazzi
  Add   View  22 pp.  Case
Author(s): Chang, Victoria; Pfeffer, Jeffrey
Publication Date: 11/15/2003
Product Type: Case (Field)
Publisher: Stanford University
HBS Number: OB44
Geographic Setting: United States
Event Year Start: 2003 Event Year End: 2003
Subjects: Career changes; Careers & career planning; Interpersonal relations; Leadership; Networking; Organizational behavior; Personality; Power & influence
Academic Discipline: Organizational behavior & leadership
Product Description: Keith Ferrazzi had certainly come a long way. The son of a steelworker and a cleaning lady, he attended an elite elementary school and then a top prep school in Pennsylvania, followed by undergraduate work at Yale and then Harvard Business School. He was wooed by top consulting firms and ended up on the partner track at Deloitte Consulting, where he built the company’s marketing function. He left consulting to become the chief marketing officer of Starwood Hotels and Resorts, eventually leaving the company to become CEO of YaYa Media. In 1997, he was named by Crain‘s Chicago Business as a member of the “40 Under 40.” In 1999, he was also named one of the “Power 10” by Business Marketing, and in 2002 was named among the most creative Americans in Who's Really Who. The World Economic Forum named him a “Global Leader of Tomorrow.” In the summer of 2003, Ferrazzi was at a key crossroads in his life. He had sold YaYa Media to a company called American Vantage. He questioned the opportunities for growth within YaYa and was considering a transition from the company into a new role. Ferrazzi faced two questions: First, what should he do? Should he work for a large company in a senior management position, ultimately seeking to become the CEO? Should he seek out another CEO position at a smaller, entrepreneurial company? Should he do something entirely different, such as turn his ski

Source: Harvard
   Keller Fund’s Option Investment Strategies
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Kester, W. Carl
A closed-end mutual fund’s decision to study option trading provides an opportunity to study the profit profile and pricing of multiple option investment strategies (e.g., buy a call, buy a put, write a call, buy stock-write call, etc.). This case is designed to provide students with an introduction to option pricing.
HBS Number: 9-295-096 Type: Case (Gen Exp)
Publication Date: 1/19/1995
Geographic Setting: North America Industry Setting: investment management
Event Year Start: 1994 Event Year End: 1994
Subjects: Derivatives; Investment management; Mutual funds; Option pricing; Risk management; Securities
Supplementary Materials: Teaching Note, (5-298-013), 17p, by W. Carl Kester

Source: Harvard
  Add     17 pp.  Teaching Note
For use with 9-295-096
HBS Number: 5-298-013
Subjects: Derivatives; Investment management; Mutual funds; Option pricing; Risk management; Securities

Source: Harvard
   Keller Fund’s Option Investment Strategies
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Author(s): Kester, W. Carl
Publication Date: 01/19/1995
Product Type: Case (Gen Exp)
Publisher: Harvard Business School
HBS Number: 295096
Geographic Setting: North America
Event Year Start: 1994 Event Year End: 1994
Subjects: Derivatives; Option pricing; Investment management; Risk management; Mutual funds
Academic Discipline: Finance
Supplementary Materials: Case Teaching Note, (298013), 17p, by W. Carl Kester
Product Description: A closed-end mutual fund’s decision to study option trading provides an opportunity to study the profit profile and pricing of multiple option investment strategies (e.g., buy a call, buy a put, write a call, buy stock-write call, etc.). This case is designed to provide students with an introduction to option pricing.

Source: Harvard
   Keller Williams Realty
  Added   View  28 pp.  Case
Author(s): Baron, James N.; Tayan, Brian
Publication Date: 04/12/2007
Product Type: Case (Field)
Publisher: Stanford University
HBS Number: HR29
Geographic Setting: United States Industry Setting: Real estate
Subjects: Competitive advantage; Corporate culture; Corporate strategy; Organizational structure; Strategy implementation
Academic Discipline: Organizational behavior & leadership
Product Description: Describes the economic and cultural models that have led to the success of Keller Williams Realty. By 2006, Keller Williams was one of the most profitable real estate companies in the United States (if not the most profitable); in addition it was on its way to becoming one of the largest in terms of number of agents (over 70,000). Describes the factors that led to this company’s success — including its operational model, compensation model, profit sharing model, and culture. Readers are asked to evaluate how these factors have worked together to lead to the company‘s incredible success and whether they can continue as the company continues to expand. In addition, explores the critical role that culture and organizational practices can have on a company's operating performance.

Source: Harvard
   KELLERS’ FREEHOUSE (A)
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Goldthorpe PA; Jakob S; Mimick RH
This is the first case of six cases which will assess the feasibility of starting a brew pub while reviewing various managerial accounting and business decision-making tools. It focuses on generating realistic objectives, assessing informationneeds, and identifying potential sources of this information. In addition, the use of consumer surveys as market research tools will be evaluated.
Ivey Number: 9A90K001
Publication Date: 1/1/1990 Revision Date: 28/02/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Feasibility Analysis, Entrepreneurship, Marketing Research
Functional Area: Marketing

Source: Ivey
  Add   View  5 pp.  Teaching Note
Ivey ID: 8A90K01
For use with 9A90K001

Source: Ivey
   KELLERS’ FREEHOUSE (B)
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Goldthorpe PA; Jakob S; Mimick RH
This follow-up case of the Kellers’ Freehouse series provides a comprehensive review of cost behaviour. Specifically, the topics of cost classification, contribution analysis, and break-even analysis are addressed in the context of examining thecost structure of a restaurant.
Ivey Number: 9A90K002
Publication Date: 1/1/1990 Revision Date: 20/03/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Contribution Analysis, Break-Even Analysis
Functional Area: Marketing

Source: Ivey
   KELLERS’ FREEHOUSE (C)
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Goldthorpe PA; Jakob S; Mimick RH
The third case of the Kellers’ Freehouse series focuses on the development of a marketing plan. A marketing analysis framework will be used to make decisions regarding the pricing policies, product offering, place, and promotion of the brew pub.
Ivey Number: 9A90K003
Publication Date: 1/1/1990 Revision Date: 28/02/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Marketing Management, Consumer Analysis, Competition
Functional Area: Marketing

Source: Ivey
   KELLERS’ FREEHOUSE (D)
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Goldthorpe PA; Jakob S; Mimick RH
The fourth case of the Kellers’ Freehouse series provides a review of cash flow analysis. This session addresses the importance of cash management and the mechanics of developing a cash budget. In addition, a plan will be developed to finance thenew business.
Ivey Number: 9A90K004
Publication Date: 1/1/1990 Revision Date: 28/02/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Cash Flow, Cash Budgeting, Financing
Functional Area: Marketing

Source: Ivey
   KELLERS’ FREEHOUSE (E)
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Goldthorpe PA; Jakob S; Mimick RH
This is the fifth case in the Kellers’ Freehouse series. The primary purpose of this session is to generate and interpret projected statements. This analysis will include a review of return on investment calculations and sensitivity analysis. Inaddition, the methods of structuring a new business will be examined.
Ivey Number: 9A90K005
Publication Date: 1/1/1990 Revision Date: 1/3/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Income Determination, Return on Investment, Sensitivity Analysis, Organizational Structure
Functional Area: Marketing

Source: Ivey
   KELLERS’ FREEHOUSE (F)
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Goldthorpe PA; Jakob S; Mimick RH
This is the sixth and final case in the Kellers’ Freehouse series. The purpose of this case is to review the concept of relevant costs and the use of cost/benefit analysis. In addition, contribution and return on investment analysis are employed.
Ivey Number: 9A90K006
Publication Date: 1/1/1990 Revision Date: 7/3/2002
Geographic Setting: Canada Industry Setting: Eating and Drinking Places
Company Size: Small organization
Event Year Start: 1989
Subjects: Relevant Costs, Cost/Benefit Analysis, Contribution Analysis, Return on Investment
Functional Area: Marketing

Source: Ivey
   Kellogg Company: Creating strategic alignment with the balanced scorecard
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Author(s): Chinmoy Sahu, U21Global
U21 ID: AA-2009-022
Publication Date: 2009
Geographic Setting: North America Industry Setting: Food and Beverage
Courses: Accounting, Finance
Subjects: Performance management, cost management, ratio analysis, financial statements, balanced scorecard, DuPont Model, annual report, cost control, breakfast cereals, convenience food, Kellogg Company
Description: This assessment provides an opportunity to the performance of Kellogg Company. Students are asked to assess productivity and efficiency of the company and construct a balanced scorecard for the company. This assessment is suitable for use in both undergraduate and graduate courses in accounting and finance areas.

Source: U21Global
   KELLOGG SALADA CANADA LTD. (A)
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Author(s): Howard JH; Ross G
Description: A recently appointed supervisor believes that a job enrichment program might help operations in his company. The following issues are raised: (1) Types of jobs which can be enriched; (2) The role of the union in job enrichment programs; (3)Working without supervision; (4) Group cohesion; (5) Financial demands accompanying job enrichment; (6) Management of change.
Ivey Number: 9A83C024
Publication Date: 1/1/83 Revision Date: 5/6/2003
Geographic Setting: Canada
Industry Setting: Food and Kindred Products
Company Size: Large organization
Event Year Start: 1975
Subjects: Job Enrichment; Motivation; Group Behaviour; Management of Change
Level of Difficulty: Undergraduate/MBA

Source: Ivey
   Kellogg-Worthington Integration
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Author(s): Bourgeois, L. J. III; West, June A.
Darden ID: UVA-BP-0468
Published: 4/18/2003
Copyright Year: 2003
Subject Area: Operations Management
Keywords: mergers and acquisitions, corporate strategy, industry analysis, post merger integration
Abstract: The purpose of this case is to create a set of team-based workshop assignments for a full post-merger integration exercise for the Kellogg-Worthington merger. Assignment questions are grouped under Strategic (e.g., what synergies to capture); Architecture (e.g., management reporting structure); “plumbing & wiring” (integration logistics); and Culture and Politics.

Source: Darden
  Add   View  2 pp.  Case
Author(s): Bourgeois, L. J. III; West, June A.
Darden ID: UVA-BP-0468
Published: 4/18/2003
Copyright Year: 2003
Subject Area: Operations Management
Keywords: mergers and acquisitions, corporate strategy, industry analysis, post merger integration
Abstract: The purpose of this case is to create a set of team-based workshop assignments for a full post-merger integration exercise for the Kellogg-Worthington merger. Assignment questions are grouped under Strategic (e.g., what synergies to capture); Architecture (e.g., management reporting structure); “plumbing & wiring” (integration logistics); and Culture and Politics.

Source: Darden
   Kelly Phelps
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Author(s): English, Connie Dato;
Darden ID: UVA-PACS-0100
Published: 3/30/2009
Copyright Year: 2009
Subject Area: Personal Assessment and Career Strategy
Keywords: re-entering; Hiatus; Career transition; On-ramp; Back to work; Second career; Work-life; Résumé
Abstract: How does an MBA graduate re-enter the workforce after a 13-year hiatus as a “stay-at-home mom”? In this case, an MBA graduate anticipates résumé and interview challenges. Her past work experience included a stint as Chemical Bank’s vice president of banking and corporate finance, where she was known for working long hours brokering major deals. But it had been a while. Eager to return to the working world in a meaningful capacity, she considers her options. A draft résumé is included to assist the discussion.

Source: Darden
   Kelly Services, Inc.
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Author(s): Harrington, Diana; Opitz, Casey S.;
Darden ID: UVA-F-0708
Published: 3/28/1991
Revised: 4/1/1994
Copyright Year: 1986
Subject Area: Finance
Keywords: capital structure; Debt policy; Financing capital investments; Leverage
Teaching Note: UVA-F-0708TN
Abstract: This case presents a straightforward repurchase of equity with debt and forces students to decide whether leverage creates value and, if so, under what circumstances. Data in the case encourage students to measure the impact on the stock market of increases in leverage.

Source: Darden
   KELLY TARLTON’S ANTARCTIC ENCOUNTER AND UNDERWATER WORLD
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Kirkwood, J — University of Otago
Ruwhiu, D — University of Otago

Distributor: ecch (www.ecch.com) Reference: 600-020-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2000
Geo location: Aukland, New Zealand Industry: Tourism Size: 45 employees Timing: 2000
Topics: Capacity management; Demand management; Queuing; Supply chain management; Aquariums; Promotion
Abstract: This is a case study of Kelly Tarlton’s Antarctic Encounter and Underwater World Aquarium. The aquarium is located in Auckland, New Zealand in an underground disused sewer system. The case outlines the tourism industry in New Zealand, followed by a description of the aquarium‘s layout, capacity issues, quality management, supply and demand management and the business environment it operates in. The objectives of the case are for students to apply what they have learnt about managing demand and capacity to an interesting and informative case of an aquarium. The case provides two questions for students to discuss. One concerns an attempt to increasing guest numbers without compounding current queuing problems, and the other question concentrates on increasing capacity, given the current limitations on expansion.

Source: ecch
   Kelon (A): China’s Corporate Dragon
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Author(s): Huang, Yasheng; Lane, David
Publication Date: 03/21/2001 Revision Date: 07/09/2002
Product Type: Case (Library)
Product Description: Kelon was founded in the small, rural town of Rongqi in the Guangdong Province in 1984. In a six-year span, Kelon became China’s largest refrigerator maker. In the 1990s it faced fierce competition from other Chinese firms as well as from multinational corporations. Kelon prospered under competition and has successfully taken market share from large multinationals. This case examines the factors contributing to the rise of Kelon. Teaching Purpose: Reveals the strengths of local firms relative to surviving multinational corporations. Examines the impact of ownership structure on the successes and failures of Chinese industry. May be used with: (9-703-008) Kelon (B): Opportunities and Challenges.
HBS Number: 9-701-053
Geographic Setting: ChinaIndustry Setting: appliance manufacturerNumber of Employees: 12,000
Event Year Start: 1984Event Year End: 2000
Subjects: Appliances; China; Foreign investment; Global Research Group; Globalization; International trade
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-702-042), 21p, by Yasheng Huang

Source: Harvard
  Add     21 pp.  Teaching Note
For use with 9-701-053
HBS Number: 5-702-042
Subjects: Appliances; China; Foreign investment; Global Research Group; Globalization; International trade

Source: Harvard
   Kelon (B): Opportunities and Challenges
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Author(s): Huang, Yasheng
Publication Date: 08/12/2002 Revision Date: 08/13/2002
Product Type: Case (Field)
Product Description: Describes the challenges a local firm faces in an increasingly competitive market segment of the Chinese economy. Teaching Purpose: To teach local business dynamics. May be used with: (9-701-053) Kelon (A): China’s Corporate Dragon.
HBS Number: 9-703-008
Geographic Setting: ChinaIndustry Setting: appliance manufacturerNumber of Employees: 6,000Gross Revenues: $300 million revenues
Event Year Start: 2001Event Year End: 2001
Subjects: Appliances; China; Foreign investment; Global Research Group; Globalization; International trade
Academic Discipline: Business & government

Source: Harvard
   Kemps LLC: Introducing Time-Driven ABC
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Author(s): Kaplan, Robert S.
Publication Date: 08/03/2005 Revision Date: 04/13/2006
Product Type: Case (Field)
Product Description: Kemps is making a strategy shift: from being focused on fulfilling customer requests to becoming the best cost dairy producer in the industry. Its existing manufacturing cost system, however, fails to capture the costs associated with handling special flavors, small production orders, and complex delivery and order processing options. The company introduces a new system — time-driven, activity-based costing — that captures the full complexity of its operations and gives managers new insights into the profitability of orders, products, and customers. The time equations feature simply and accurately represents the cost impact of all possible options from a particular production order. Managers use the information to enhance process efficiencies, negotiate new terms with customers, and attempt to win new business. The company now faces some crucial decisions about how to forge new relationships with key customers. May be used with: (R0411J) Time-Driven Activity-Based Costing.
HBS Number: 9-106-001
Geographic Setting: Midwestern United States Industry Setting: Dairy industry
Event Year Start: 2004 Event Year End: 2004
Subjects: Activity based costing; Cost systems; Customer profitability; Customer relations; Management accounting
Academic Discipline: Accounting & control

Source: Harvard
   Ken Hakuta: AllHerb.com
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Amabile, Teresa; Tempest, Nicole
Ken Hakuta had been an entrepreneur all his life. Having started a number of consumer-oriented ventures, he became well-known as "Dr. Fad," the initiator of the "Wacky Wallwalker" toy craze in the 1980s. Wishing to strike out in an exciting new direction in 1998, he capitalized on his long-standing interest in herbal medicine to found AllHerb.com, the first e-commerce company devoted solely to herbal remedy products and information. Teaching Purpose: To give students a close look at the founding of an e-commerce company, and the challenges facing an experienced entrepreneur who wants to establish an organization unlike any other he has started previously.
HBS Number: 9-899-250 Type: Case (Field)
Publication Date: 3/29/1999 Revision Date: 2/4/2000
Geographic Setting: Maryland Industry Setting: e-commerce
Subjects: California Research Center; Consumer goods; Creativity; Electronic commerce; Entrepreneurship; Medical supplies; Organizational design

Source: Harvard
   Ken Roberts: Master Mechanic
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Author(s): LaBay, Duncan
Publication Date: Fall 2009 Revision Date: 24-Nov-09
TCJ ID: TCJ 060102
Data Source: Field researched case with business owner Geographic Setting: Newburyport, MA Industry Setting: Automotive service Event Year Start: 2006 Event Year End: 2006
Subjects: Services marketing; GAP analysis; Customer satisfaction
Case Description: Ken Roberts, the owner of an independent automotive repair business in small coastal city in New England, arrived early for the workweek to discover an unscheduled and unknown vehicle awaiting repair in the driveway. Ken needed to develop a tactical plan for dealing with the owner and the potential repair of the vehicle, mindful of his reputation as one of the best independent shops in the area. As a service marketer, beyond providing competent repair work, he knew that word of mouth was crucial to his business’s continued success. Students are challenged to evaluate this situation and provide recommendations within the context of the marketing of services.

Source: The CASE Association
  Add   View  6 pp.  Teaching Note
Author(s): LaBay, Duncan
Publication Date: Fall 2009 Revision Date: 24-Nov-09
TCJ ID: TCJ 060102
Data Source: Field researched case with business owner Geographic Setting: Newburyport, MA Industry Setting: Automotive service Event Year Start: 2006 Event Year End: 2006
Subjects: Services marketing; GAP analysis; Customer satisfaction
Case Description: Ken Roberts, the owner of an independent automotive repair business in small coastal city in New England, arrived early for the workweek to discover an unscheduled and unknown vehicle awaiting repair in the driveway. Ken needed to develop a tactical plan for dealing with the owner and the potential repair of the vehicle, mindful of his reputation as one of the best independent shops in the area. As a service marketer, beyond providing competent repair work, he knew that word of mouth was crucial to his business’s continued success. Students are challenged to evaluate this situation and provide recommendations within the context of the marketing of services.

Source: The CASE Association
   Kenan Systems
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Author(s): Bower, Joseph L.; Weber, James B.; Hout, S
Publication Date: 02/15/2001
Product Type: Case (Field)
Product Description: Kenan Sahin has built a very successful company using a unique business model and a unique organization and culture. Success has brought important risks, but logical options such as sale, partnering, or going public threatens the culture and hence the business. Teaching Purpose: Uses a very powerful business problem to motivate a deep examination of a counter-intuitive organization and culture.
HBS Number: 9-301-101
Geographic Setting: Cambridge, MAIndustry Setting: softwareNumber of Employees: 1,000Gross Revenues: $100 million revenues
Event Year Start: 1985Event Year End: 1998
Subjects: Business models; Corporate culture; Innovation; Organizational management; Organizational structure; Software industry
Academic Discipline: General management
Supplementary Materials: Case Video, (9-302-805), 27 min, by Joseph L. Bower

Source: Harvard
  Add   View  15 pp.  Case
Author(s): Bower, Joseph L.; Weber, James; Hout, Sonja Ellingson
Publication Date: 02/15/2001
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 301101
Geographic Setting: Massachusetts Number of Employees: 1,000 Gross Revenue: $100 million revenues
Event Year Start: 1985 Event Year End: 1998
Subjects: Innovation; Organizational structure; Organizational culture; Organizational management; Business models
Academic Discipline: General management
Supplementary Materials: Video Supplement, (302805), 0p, by Joseph L. Bower
Product Description: Kenan Sahin has built a very successful company using a unique business model and a unique organization and culture. Success has brought important risks, but logical options such as sale, partnering, or going public threaten the culture and hence the business.

Source: Harvard
   KenCall — Can Nik Nesbitt’s Venture Succeed in Kenya?
  Add   View  18 pp.  Case
Author(s): Isenberg, Daniel J.
Publication Date: 01/26/2009 Revision Date: 06/09/2009
Product Type: Case (Field)
HBS Number: 9-809-114
Geographic Setting: Africa; Kenya Industry Setting: Information systems Number of Employees: 700 Gross Revenues: $5 million
Event Year Start: 2008 Event Year End: 2008
Subjects: Cross cultural relations; Entrepreneurship; International business; Service management
Academic Discipline: Entrepreneurship
Product Description: Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and inappropriate government regulations to launch this venture?

Source: Harvard
   Kendall Square Research Corp.
  Add   View  11 pp.  Case
Author(s): McFarlan, F. Warren
Publication Date: 11/08/2006 Revision Date: 03/17/2008
Product Type: Case (Library)
HBS Number: 307010
Geographic Setting: United States Industry Setting: Computer industry Company Size: small Gross Revenues: $20 million revenues
Event Year Start: 1993 Event Year End: 1993
Subjects: Accounting policies; Accounting procedures; Auditing; Financial reporting
Academic Discipline: Accounting & control
Product Description: Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993 and the company sold stock to the public for the first time. Analysts forecast higher earnings for 1993, then the company’s revenue recognition practices were questioned and the answers were devastating.

Source: Harvard
  Add   View  11 pp.  Case
Author(s): Bruns, William J., Jr.; McFarlan, F. Warren
Publication Date: 11/08/2006
Product Type: Case (Library)
HBS Number: 9-307-010
Geographic Setting: United States Industry Setting: Computer industry Company Size: small Gross Revenues: $20 million revenues
Event Year Start: 1993 Event Year End: 1993
Subjects: Accounting policies; Accounting procedures; Auditing; Financial reporting
Academic Discipline: Accounting & control
Product Description: Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993 and the company sold stock to the public for the first time. Analysts forecast higher earnings for 1993, then the company’s revenue recognition practices were questioned and the answers were devastating.

Source: Harvard
   Kendall Square Research Corp. (A)
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Author(s): Bruns, William J., Jr.
Publication Date: 04/12/1994 Revision Date: 11/10/1998
Product Type: Case (Library)
Product Description: Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993, and the company sold stock to the public for the first time and analysts forecast higher earnings for 1993. Then the company’s revenue recognition practices were questioned and the answers were devastating. Teaching Purpose: To discuss revenue recognition practices of new entrants to the computer industry and appropriate standards for auditors of the reports of such companies.
HBS Number: 9-194-068
Geographic Setting: United States Industry Setting: computers
Company Size: small Gross Revenues: $20 million revenues
Event Year Start: 1993 Event Year End: 1993
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Library), (9-194-069), 5p, by William J. Bruns Jr.; Supplement (Library), (9-194-133), 3p, by William J. Bruns Jr.; Teaching Note, (5-194-157), 8p, by William J. Bruns Jr.

Source: Harvard
  Add     8 pp.  Teaching Note
For use with 9-194-068
HBS Number: 5-194-157
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting

Source: Harvard
   Kendall Square Research Corp. (A) (Abridged)
  Add   View  18 pp.  Case
Author(s): Bruns, William J., Jr.; McFarlan, F. Warren
Publication Date: 07/22/2002 Revision Date: 03/25/2005
Product Type: Case (Library)
HBS Number: 9-303-036
Geographic Setting: United States Industry Setting: Computer industry Company Size: small Gross Revenues: $20 million revenues
Event Year Start: 1993 Event Year End: 1993
Subjects: Accounting policies; Accounting procedures; Auditing; Financial reporting
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Library), (9-303-037), 3p, by William J. Bruns Jr., F. Warren McFarlan; Case Video, (9-303-803), 41 min, by F. Warren McFarlan, Lynn Sharp Paine
Product Description: Kendall Square Research was a small competitor in the supercomputer industry. Sales grew rapidly in 1992 and early 1993, and the company sold stock to the public for the first time. Analysts forecasted higher earnings for 1993, then the company’s revenue recognition practices were questioned and the answers were devastating.

Source: Harvard
   Kendall Square Research Corp. (B1)
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Author(s): Bruns, William J., Jr.
Publication Date: 04/11/1994 Revision Date: 06/21/1994
Product Type: Supplement (Library)
Product Description: Presents a summary of analyst and newspaper reports of events. Designed as an in-class handout. Must be used with: (9-194-068) Kendall Square Research Corp. (A).
HBS Number: 9-194-069
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-194-157), 8p, by William J. Bruns Jr.

Source: Harvard
  Add     8 pp.  Teaching Note
For use with 9-194-069
HBS Number: 5-194-157
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting

Source: Harvard
   Kendall Square Research Corp. (B2) (Abridged)
  Add   View  3 pp.  Case
Author(s): Bruns, William J., Jr.; McFarlan, F. Warr
Publication Date: 07/22/2002
Product Type: Supplement (Library)
Product Description: Supplements the (A) (Abridged) case. Must be used with: (9-303-036) Kendall Square Research Corp. (A) (Abridged).
HBS Number: 9-303-037
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting
Academic Discipline: Accounting & control
Supplementary Materials: Case Video, (9-303-803), 41 min, by F. Warren McFarlan, Lynn Sharp Paine

Source: Harvard
   Kendall Square Research Corp. (C)
  Add   View  3 pp.  Case
Author(s): Bruns, William J., Jr.
Publication Date: 06/06/1994 Revision Date: 06/21/1994
Product Type: Supplement (Library)
Product Description: Presents a summary of analyst and newspaper reports of events. Designed as an in-class handout. An abridged version of the (B1) case. Must be used with: (9-194-068) Kendall Square Research Corp. (A).
HBS Number: 9-194-133
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting
Academic Discipline: Accounting & control
Supplementary Materials: Teaching Note, (5-194-157), 8p, by William J. Bruns Jr.

Source: Harvard
  Add     8 pp.  Teaching Note
For use with 9-194-133
HBS Number: 5-194-157
Subjects: Accounting policies; Accounting procedures; Auditing; Computer industry; Financial reporting

Source: Harvard
   Kendall-Vetmat
  Add   View  31 pp.  Case
Author(s): Reibstein, David J.; Webster, Elizabeth N
Publication Date: 05/01/1980
Product Type: Case (Field)
Product Description: Discusses the role of market research in a product manager’s decision process. Traces the development of market research information for the introduction of a new product, and presents a manager‘s dilemma of receiving market data that are inconsistent with expectations and plans. How should the product manager merge this information with the decision?
HBS Number: 9-580-148
Geographic Setting: United States Industry Setting: veterinary products
Company Size: large Gross Revenues: $650 million sales
Event Year Start: 1980 Event Year End: 1980
Subjects: Forecasting; Market research; Medical supplies; New product marketing; Product management; Research & development
Academic Discipline: Marketing
Supplementary Materials: Teaching Note, (5-580-160), 7p, by David J. Reibstein, Elizabeth N. Webster

Source: Harvard
  Add     6 pp.  Teaching Note
For use with 9-580-148
HBS Number: 5-580-160
Subjects: Forecasting; Market research; Medical supplies; New product marketing; Product management; Research & development

Source: Harvard
   Kendle International, Inc.
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Author(s): Crane, Dwight B.; Marshall, Paul W.; Reinb
Publication Date: 02/28/2000 Revision Date: 10/06/2000
Product Type: Case (Field)
Product Description: Candace Kendle and Christopher Bergen, the CEO and COO of Kendle International, Inc., are reviewing ways to finance the growth of their privately-owned company. Kendle is a contract research organization that conducts clinical drug trials for pharmaceutical and biotechnology companies. To compete more effectively, Kendle plans to grow through international acquisitions. It is now time to decide whether to go ahead with a full program of two European acquisitions, a large debt financing through Nationsbank, and an initial public offering to repay the debt and provide cash for future acquisitions. The falling stock prices of Kendle’s competitors add pressure to the situation. Teaching purpose: To develop skills in designing and implementing an integrated financial and acquisition strategy.
HBS Number: 9-200-033
Geographic Setting: Cincinnati, OH Industry Setting: contract research Number of Employees: 300 Gross Revenues: $13 million revenues
Event Year Start: 1997 Event Year End: 1997
Subjects: Acquisitions; Bank loans; Entrepreneurial finance; Financing; Growth strategy; IPO; Pharmaceuticals industry; Stock offerings
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-201-014), 16p, by Dwight B. Crane, Indra A. Reinbergs

Source: Harvard
  Add     16 pp.  Teaching Note
For use with 9-200-033
HBS Number: 5-201-014
Subjects: Acquisitions; Bank loans; Entrepreneurial finance; Financing; Growth strategy; IPO; Pharmaceuticals industry; Stock offerings

Source: Harvard
   KENETECH Corp.
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Author(s): Fruhan, William E., Jr.
Publication Date: 04/08/1994 Revision Date: 09/07/1994
Product Type: Case (Field)
Product Description: Involves a strategic decision about how fast to ramp up sales. Improvements in technology have driven down the cost of electric power generated from wind turbines to the point where they are competitive with fossil-fuel plants. KENETECH needs to raise equity capital to finance its growth. A fast growth strategy requires a greater amount of capital to be raised prior to the time when the new technology is fully proven, possibly requiring a lower per share stock price in an initial public offering. A slower growth strategy may allow powerful competitors time to enter the market, limiting KENETECH’s total share of the wind turbine market.
HBS Number: 9-294-111
Industry Setting: Electric power Gross Revenues: $250 million revenues
Event Year Start: 1992 Event Year End: 1992
Subjects: Electric power; Equity financing; Financial strategy
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-295-032), 15p, by William E. Fruhan Jr.

Source: Harvard
  Add     15 pp.  Teaching Note
For use with 9-294-111
HBS Number: 5-295-032
Subjects: Electric power; Equity financing; Financial strategy; Growth strategy

Source: Harvard
   Kenexa
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Author(s): Joerg Dietz; Chetan Joshi
Publication Date: 1/30/2007 Revision Date: 3/25/2008
Product Type: Case
Teaching Note: 8B07C04
Related Material: 7B07C004
Ivey ID: 9B07C004
Geographic Setting: United States Industry Setting: Business Services Size: Large Year of Event: 2006 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Regression Analysis; Human Resources Management; Consulting; Communications
Major Disciplines: Human Resource Management
Product Description: This case describes the measurement and evaluation of high performance principles of people management in a retail bank by a consulting company. This case serves as a platform for students to deliberate on what is involved in an organization’s quest to achieve competitive success through its workforce. A unique strength of the case is that students are asked to quantitatively test their arguments with data provided in an Excel spreadsheet that accompanies the case (Ivey product #7B07C004). The case is intended as an integrated case across organizational behavior, management science and communication. The organizational behavior teaching approach is included to demonstrate that effective people management is associated with competitive advantages. For management science, the case serves to practice correlation and regression analyses. For communication, the case allows students to prepare a presentation that effectively communicates the complex and comprehensive results of their analyses.

Source: Ivey
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Author(s): Joerg Dietz; Chetan Joshi
Publication Date: 1/30/2007 Revision Date: 3/25/2008
Product Type: Case
Teaching Note: 8B07C04
Related Material: 7B07C004
Ivey ID: 9B07C004
Geographic Setting: United States Industry Setting: Business Services Size: Large Year of Event: 2006 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Regression Analysis; Human Resources Management; Consulting; Communications
Major Disciplines: Human Resource Management
Product Description: This case describes the measurement and evaluation of high performance principles of people management in a retail bank by a consulting company. This case serves as a platform for students to deliberate on what is involved in an organization’s quest to achieve competitive success through its workforce. A unique strength of the case is that students are asked to quantitatively test their arguments with data provided in an Excel spreadsheet that accompanies the case (Ivey product #7B07C004). The case is intended as an integrated case across organizational behavior, management science and communication. The organizational behavior teaching approach is included to demonstrate that effective people management is associated with competitive advantages. For management science, the case serves to practice correlation and regression analyses. For communication, the case allows students to prepare a presentation that effectively communicates the complex and comprehensive results of their analyses.

Source: Ivey
  Add   View  15 pp.  Case
Author(s): Joerg Dietz; Chetan Joshi
Publication Date: 1/30/2007 Revision Date: 3/25/2008
Product Type: Case
Teaching Note: 8B07C04
Related Material: 7B07C004
Ivey ID: 9B07C004
Geographic Setting: United States Industry Setting: Business Services Size: Large Year of Event: 2006 Level of Difficulty: 4 - Undergraduate/MBA
Subjects: Regression Analysis; Human Resources Management; Consulting; Communications
Major Disciplines: Human Resource Management
Product Description: This case describes the measurement and evaluation of high performance principles of people management in a retail bank by a consulting company. This case serves as a platform for students to deliberate on what is involved in an organization’s quest to achieve competitive success through its workforce. A unique strength of the case is that students are asked to quantitatively test their arguments with data provided in an Excel spreadsheet that accompanies the case (Ivey product #7B07C004). The case is intended as an integrated case across organizational behavior, management science and communication. The organizational behavior teaching approach is included to demonstrate that effective people management is associated with competitive advantages. For management science, the case serves to practice correlation and regression analyses. For communication, the case allows students to prepare a presentation that effectively communicates the complex and comprehensive results of their analyses.

Source: Ivey
   Kenhar Products, Inc.
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Kenneth F. Harling, Alan DeRoo Kenhar Products, Inc., a Canadian company selling most of its output in the United States, is a world leader in the manufacture of steel fork arms. Kenhar’s major U.S. competitor, Dyson and Sons, has asked the U.S. International Trade Commission to impose a temporary tariff of 35 percent on imported forks. Bill Harrison, Kenhar president, must decide how to respond.
Source: North American Case Research Association, Case Research Journal, Winter 1993, Volume 13, Issue 1. Copyright 1993.
Courses: Business and Society; Business Policy/Strategy; International Business; Operations Management
Topics:

Source: NACRA
  Add   View  9 pp.  Teaching Note
Source: NACRA
   Kennecott Copper Corp.
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Author(s): Fruhan, William E., Jr.
Publication Date: 03/01/1978 Revision Date: 06/20/1983
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 278143
Geographic Setting: New York Gross Revenue: $1 billion revenues
Event Year Start: 1977 Event Year End: 1977
Subjects: Acquisitions; Tender offers
Academic Discipline: Finance
Supplementary Materials: Case Teaching Note, (298104), 12p, by William E. Fruhan; Spreadsheet Supplement, (XLS054), 0p, by William E. Fruhan
Product Description: Involves a $550 million cash tender offer by Kennecott Copper Corp. for all of the outstanding common shares of the Carborundum Corp.

Source: Harvard
  Add   View  21 pp.  Case
Author(s): Fruhan, William E., Jr.
Publication Date: 03/01/1978 Revision Date: 06/20/1983
Product Type: Case (Library)
Product Description: Involves a $550 million cash tender offer by Kennecott Copper Corp. for all of the outstanding common shares of the Carborundum Corp.
HBS Number: 9-278-143
Geographic Setting: New York, NY Industry Setting: Copper Company Size: large Gross Revenues: $1 billion revenues
Event Year Start: 1977 Event Year End: 1977
Subjects: Acquisitions; Tender offers
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-298-104), 12p, by William E. Fruhan Jr.

Source: Harvard
  Add     12 pp.  Teaching Note
For use with 9-278-143
HBS Number: 5-298-104
Subjects: Acquisitions; Metals; Tender offers

Source: Harvard
   Kennedy and the Balance of Payments
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Author(s): Yoffie, David B.; Austin, Jane K.
Publication Date: 12/16/1982 Revision Date: 07/15/1985
Product Type: Case (Library)
Product Description: In 1960, the United States was facing a balance of payments problem. Gold reserves were being drained, American products were losing competitiveness, and the dollar was under attack. This case analyzes the roots of this problem, provides an opportunity to discuss in depth balance of payments accounting, and allows students to explore various solutions to balance of payments difficulties. May be used with: (9-384-005) Balance of Payments: Accounting and Presentation.
HBS Number: 9-383-073
Geographic Setting: United States
Event Year Start: 1950Event Year End: 1960
Subjects: Balance of payments; EC single market; Economic policy; International trade; Monetary policy; National competitiveness
Academic Discipline: Business & government
Supplementary Materials: Supplement (Note), (9-384-006), 1p, by David B. Yoffie, Jane K. Austin; Supplement (Note), (9-385-243), 1p, by David B. Yoffie, Jane K. Austin; Teaching Note, (5-385-241), 13p, by David B. Yoffie

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-383-073
HBS Number: 5-385-241
Subjects: Balance of payments; EC single market; Economic policy; International trade; Monetary policy; National competitiveness

Source: Harvard
   Kennedy and the Balance of Payments, Exercise Worksheet
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Author(s): Yoffie, David B.; Austin, Jane K.
Publication Date: 08/08/1983 Revision Date: 02/04/1988
Product Type: Supplement (Note)
Product Description: Supplements the case. Must be used with: (9-383-073) Kennedy and the Balance of Payments.
HBS Number: 9-384-006
Subjects: Balance of payments; EC single market; Economic policy; International trade; Monetary policy
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-385-241), 13p, by David B. Yoffie

Source: Harvard
  Add     13 pp.  Teaching Note
For use with 9-384-006
HBS Number: 5-385-241
Subjects: Balance of payments; EC single market; Economic policy; International trade; Monetary policy

Source: Harvard
   Kennedy and the Balance of Payments, Exercise Worksheet (Answers)
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Author(s): Yoffie, David B.; Austin, Jane K.
Publication Date: 12/21/1984 Revision Date: 02/04/1986
Product Type: Supplement (Note)
Product Description: Supplements the case. Must be used with: (9-383-073) Kennedy and the Balance of Payments.
HBS Number: 9-385-243
Subjects: Balance of payments; EC single market; Economic policy; International trade; Monetary policy
Academic Discipline: Business & government
Supplementary Materials: Teaching Note, (5-385-241), 13p, by David B. Yoffie

Source: Harvard
   KENNY ROGERS ROASTERS IN CHINA
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Source: Thunderbird
  Add   View  12 pp.  Teaching Note
Source: Thunderbird
   KENNY’S BOOKSHOP AND ART GALLERY: EVOLUTION OF AN ART GALLERY
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Torres, A M — National University of Ireland, Galway
Distributor: ecch (www.ecch.com) Reference: 504-134-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2004
Geo location: Galway, Ireland Industry: Art retail Size: Small to medium enterprise Timing: 2003-2004
Topics: Marketing communications; Internet; Arts marketing; Branding; Strategy
Abstract: The Kenny Gallery is the longest running gallery under the same name and management. The challenge is to ensure Kenny’s continued success and prosperity. Tom Kenny, Art Gallery Director, has sought to develop a ‘different' kind of gallery, allowing people to have a relaxed gallery experience. Tom's attention is directed toward the promotion of the gallery and its exhibitions. He is interested in exploring how technology may facilitate promotion of the gallery and communication with customers. The case allows students to: (1) develop their conceptual and reasoning skills by requiring them to develop a long-term marketing strategy for The Kenny Gallery; (2) discuss strategic choices to be made with respect appropriate levels of growth, managing a brand name and ensuring profitability; (3) explore technology and various marketing communications tools for a non-traditional product, such as art; and (4) grapple with the problems of how to implement strategic plans to fulfil a strategic vision. A video 'Books in the Blood' (504-134-3) is available to accompany the case.

Source: ecch
   Kent Thiry and DaVita: Leadership Challenges in Building and Growing a Great Company
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Author(s): Pfeffer, Jeffrey
Publication Date: 02/23/2006
Product Type: Case (Field)
Publisher: Stanford University
Product Description: DaVita, one of the largest operators of kidney dialysis centers in the United States, underwent a remarkable turnaround between 2000 and 2005, a transformation based on building a strong values-driven culture, with an emphasis on fact-based decision making and the theme of “one for all, all for one” and an emphasis on company as community. Now the company’s top management faces a number of challenges, including the integration of one of its largest competitors just acquired in a merger, ensuring management succession and not being too CEO-centric, and dealing with the operational issues confronting a company heavily dependent on Medicare and Medicaid reimbursements that do not fully cover the cost of treatment while competing for employees in the health care industry.
HBS Number: OB54
Geographic Setting: United States Industry Setting: Health care industry
Subjects: Behavior; Corporate culture; Growth; Leadership; Medicare Medicaid; Mergers; Organization; Organizational change; Turnarounds; Value; Work force management
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   Kent Thiry: “Mayor” of DaVita
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Author(s): George, William W.; Kindred, Natalie
Publication Date: 05/25/2010
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 410065
Geographic Setting: United States; California Number of Employees: 13,000 Gross Revenue: ~3B
Event Year Start: 2005 Subjects: Communication in organizations; Leadership; Change management; Vision; Employee empowerment; Personal strategy & style; Work environments
Academic Discipline: Organizational Behavior & leadership
Product Description: Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita’s robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his family in order to do so, he was determined to create a differentiated company with a community-like culture. Over six years, he had engineered an impressive financial turnaround and successfully developed the strong culture he had envisioned. In late 2004, DaVita acquired arch-rival Gambro Healthcare, whose 12,000 employees would nearly double DaVita in size once the integration is completed in fall 2005. Confident that the deal makes business sense but worried about potential adverse impacts of the integration-especially in light of rumors that Gambro employees are suspicious of Thiry‘s authenticity and critical of DaVita's arguably eccentric culture-Thiry is considering whether to impose DaVita's culture on the new arrivals, or just allow Gambro to operate independently for a period of time.

Source: Harvard
   Kentucky Fried Chicken (Japan) Limited
  Add     24 pp.  Case
Christopher A. Bartlett, U. Srinivasa Rangan Describes the internationalization of the KFC fast food chain, focusing on KFC’s entry into Japan.
Source: Harvard Business School. Copyright 1986.
Courses: Business Policy/Strategy; Entrepreneurship; International Business; Management
Topics:

Source: Pinnacle
  Add     12 pp.  Teaching Note
Source: Pinnacle
   Kentucky Fried Chicken (Japan) Ltd.
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Author(s): Bartlett, Christopher A.; Rangan, U. Srinivasa
Publication Date: 11/20/1986 Revision Date: 12/30/1992
Product Type: Case (Field)
HBS Number: 9-387-043
Geographic Setting: Japan; United States Industry Setting: Fast food industry Company Size: large Gross Revenues: $2 billion revenues
Event Year Start: 1970 Event Year End: 1983
Subjects: Business policy; Control systems; Entrepreneurship; International business; Multinational corporations; Strategic planning; Subsidiaries
Academic Discipline: General management
Supplementary Materials: Teaching Note, (5-389-006), 11p, by Christopher A. Bartlett
Product Description: Describes the internationalization of the Kentucky Fried Chicken (KFC) fast food chain, focusing on KFC’s entry into Japan. An entrepreneurial country general manager, Lou Weston, battles numerous problems to establish the business and is eventually highly successful. In doing so, Weston ignores or circumvents policies and control from KFC‘s headquarters and becomes very upset when more sophisticated planning, coordination, and control systems begin to constrain his freedom. The case presents both the headquarters and subsidiary perspectives and allows discussion of the conflicts between strategic planning and control and entrepreneurial independence in a multinational company.

Source: Harvard
   KENTUCKY FRIED CHICKEN AND THE GLOBAL FAST-FOOD INDUSTRY
  Add   View  29 pp.  Case
Krug, J — Appalachian State University
Distributor: ecch (www.ecch.com) Reference: 304-404-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 2004
Geo location: USA and Latin America Industry: Fast food Size: Large Timing: 2004
Topics: Strategy; International business; Competitive analysis; Country evaluation and analysis; Foreign market entry
Abstract: This case analyses the strategic development of Kentucky Fried Chicken from its beginnings in 1952 through 2004. Both corporate strategy and business strategy are discussed. The case then discusses the fast food industry from both US and global perspectivess A framework for analysing international business risks and making country portfolio decisions is then introduced. Latin America, in particular Brazil and Mexico, are used as examples of how country evaluation and selection may be performed by international firms. The case can, therefore, be used to develop the students’ critical thinking of strategy, industry analysis, and international business. In addition, it can be used as a basis for a variety of group projects and in-class presentations. This case was sponsored by the Indiana University CIBER Case Collection.

Source: ecch
   Kentucky Fried Chicken and the Global Fast-Food Industry
  Add     24 pp.  Case
Jeffrey A. Krug This case profiles the history of KFC from its inception in 1954, going public, sale to Heublein, Heublein’s merger with R.J. Reynolds Industries, and the chain‘s subsequent acquisition by Pepsi-Cola. The case presents the dynamics of the top restaurant chains and their international strategies. The case concludes with a summary of KFC's expansion into Mexico and the challenges the chain faces there. 1995
Courses: Finance; International Business; Marketing
Topics: Fast Food Industry; Hotel/Restaurant Industry; International Business; Mergers and Acquisitions; Mexico; Organizational Culture

Source: Pinnacle
  Add     8 pp.  Teaching Note
Source: Pinnacle
   KENTUCKY FRIED CHICKEN IN CHINA (A)
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Morrison A; Beamish PW
The new vice-president for Kentucky Fried Chicken in southeast Asia, must weigh the growth benefits of investing in China with alternative opportunities in the region. He is at the exploratory stage of market research and is focusing his attentionon four possible locations in China. He must also balance his own personal ambitions with the possibilities for failure, not only in China, but the rest of southeast Asia.(A 31-minute video is available with this case, video 7A90G001.) A follow-up case (9A90G002) is also available. Industry: Eating and Drinking Places Issues: International Business, Political Environment, Strategic Planning Location: Asia/China Size: Large organization Year of event: 1986 Level: Undergraduate/MBA Revised: 9/2/00 Ivey #: 9A90G001

Source: Ivey
  Add   View  14 pp.  Case
Morrison A; Beamish PW
The new vice-president for Kentucky Fried Chicken in southeast Asia, must weigh the growth benefits of investing in China with alternative opportunities in the region. He is at the exploratory stage of market research and is focusing his attentionon four possible locations in China. He must also balance his own personal ambitions with the possibilities for failure, not only in China, but the rest of southeast Asia.(A 31-minute video is available with this case, video 7A90G001.) A follow-up case (9A90G002) is also available.
Ivey Number: 9A90G001
Publication Date: 1/1/1990 Revision Date: 9/2/2000
Geographic Setting: Asia/China Industry Setting: Eating and Drinking Places
Company Size: Large organization
Event Year Start: 1986
Subjects: International Business, Political Environment, Strategic Planning
Functional Area: General Management

Source: Ivey
  Add   View  10 pp.  Teaching Note
Ivey ID: 8A90G01
For use with 9A90G001

Source: Ivey
  Add   View  10 pp.  Teaching Note
Ivey ID: 8A90G01
For use with 9A90G001

Source: Ivey
   KENTUCKY FRIED CHICKEN IN CHINA (B)
  Add   View  10 pp.  Case
Morrison A; Beamish PW
The VP’s efforts to determine whether and how to proceed with an emerging three-way partnership in China are described. Kentucky Fried Chicken has selected local partners and has been issued a license to operate a restaurant in Beijing. If he is toproceed, the VP must decide how fast he should advance the negotiations and which of three location sites in the city is most desirable. A background case (9A90G001) and a follow-up case (9A90G003) are available. Industry: Eating and Drinking Places Issues: International Business, Joint Ventures, Site Selection, Risk Analysis Location: China Size: Large organization Year of event: 1987 Level: Undergraduate/MBA Revised: Ivey #: 9A90G002

Source: Ivey
  Add   View  10 pp.  Case
Morrison A; Beamish PW
The VP’s efforts to determine whether and how to proceed with an emerging three-way partnership in China are described. Kentucky Fried Chicken has selected local partners and has been issued a license to operate a restaurant in Beijing. If he is toproceed, the VP must decide how fast he should advance the negotiations and which of three location sites in the city is most desirable. A background case (9A90G001) and a follow-up case (9A90G003) are available.
Ivey Number: 9A90G002
Publication Date: 1/1/1990
Geographic Setting: China Industry Setting: Eating and Drinking Places
Company Size: Large organization
Event Year Start: 1987
Subjects: International Business, Joint Ventures, Site Selection, Risk Analysis
Functional Area: General Management

Source: Ivey
  Add   View  6 pp.  Teaching Note
Ivey ID: 8A90G02
For use with 9A90G002

Source: Ivey
  Add   View  6 pp.  Teaching Note
Ivey ID: 8A90G02
For use with 9A90G002

Source: Ivey
   KENTUCKY FRIED CHICKEN IN CHINA (C)
  Add   View  10 pp.  Case
Morrison A; Beamish PW
This case presents the start-up of operations in Beijing and discusses the difficulties Kentucky Fried Chicken (KFC) is having with its local partners. By March 1988, KFC has established its largest restaurant in the world in Beijing with sales thatare booming and showing no sign of slowing down. Nevertheless, the extent of operational problems and the shortage of hard currency profits is raising concerns over whether further expansion is warranted. Previous cases (9A90G001, 9A90G002) areavailable. Industry: Eating and Drinking Places Issues: International Business, Joint Ventures, Currency, Risk Analysis Location: China Size: Large organization Year of event: 1988 Level: Undergraduate/MBA Revised: Ivey #: 9A90G003

Source: Ivey
  Add   View  10 pp.  Case
Morrison A; Beamish PW
This case presents the start-up of operations in Beijing and discusses the difficulties Kentucky Fried Chicken (KFC) is having with its local partners. By March 1988, KFC has established its largest restaurant in the world in Beijing with sales thatare booming and showing no sign of slowing down. Nevertheless, the extent of operational problems and the shortage of hard currency profits is raising concerns over whether further expansion is warranted. Previous cases (9A90G001, 9A90G002) areavailable.
Ivey Number: 9A90G003
Publication Date: 1/1/1990
Geographic Setting: China Industry Setting: Eating and Drinking Places
Company Size: Large organization
Event Year Start: 1988
Subjects: International Business, Joint Ventures, Currency, Risk Analysis
Functional Area: General Management

Source: Ivey
  Add   View  11 pp.  Teaching Note
Ivey ID: 8A90G03
For use with 9A90G003

Source: Ivey
  Add   View  11 pp.  Teaching Note
Ivey ID: 8A90G03
For use with 9A90G003

Source: Ivey
   KENTUCKY FRIED CHICKEN, SHANGHAI
  Add   View  5 pp.  Case
Dana, L P — University of Canterbury
Distributor: ecch (www.ecch.com) Reference: 398-127-1 Language: English
Category: Strategy and General Management Data source: Published sources
Product Year: 1998
Geo location: China Industry: Fast food Size: Large Timing: 1997-1998
Topics: Fast food; China; Adapting to the environment; Menu; Distribution; Product; Marketing; International business; Franchising
Abstract: The Kentucky Fried Chicken (KFC) restaurant, located in the Dong Fong Hotel, offered a most pleasant location, along the waterfront in Shanghai. The outlet was doing well, but as the twenty-first century was rapidly approaching, it was important to ensure its continued success.

Source: ecch
   KENTUCKY HIGHLANDS AND STAINLESS STEEL EQUIPMENT: 1990
  Add   View  17 pp.  Case
O’Regan, K — Community Development Venture Capital Alliance
Rooney, J F — Community Development Venture Capital Alliance

Distributor: ecch (www.ecch.com) Reference: 805-006-1 Language: English
Category: Entrepreneurship Data source: Field research
Product Year: 2005
Geo location: Kentucky, USA Industry: Steel and venture capital Size: Start-up Timing: 1990
Topics: Venture capital (VC); Community development; Community Development Venture Capital (CDVC); Small and medium enterprises (SME‘s); Economic development; Social entrepreneurship; Start-up challenges; Corporate social responsibility; Non-profit; Double bottom
Abstract: Ray Moncrief was very concerned about the next board meeting of the Kentucky Highlands Investment Corporation (KHIC). An investment he had made was not going well, and he had to make recommendations to the board on how to proceed. The entrepreneurial team at Stainless Steel Equipment (SSE) had approached KHIC about additional financing. But Moncrief was concerned that additional cash might just be throwing good money after bad. On the other hand, if KHIC pulled the plug, it would lose everything it had invested - time as well as money. Ray also knew that, if the company were to be saved, he would have to replace Rob Sellers, the company's founder and CEO. He did not relish that prospect. This case study provides a vehicle for analysing a workout situation. It discusses the challenges KHIC (the grandfather of the CDVC industry) encountered as it worked with a portfolio company in trouble.

Source: ecch
   KENYA AIRWAYS (A)
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Munene, C W — United States International University, Kenya
Low, M — Columbia University

Distributor: ecch (www.ecch.com) Reference: 306-285-1 Language: English
Category: Strategy and General Management Data source: Field research
Product Year: 2006
Geo location: Nairobi, Kenya Industry: Airlines, transport Size: 3,600 employees Timing: February 2003
Topics: Change management; Strategic management
Abstract: The Kenya Airways Group consisted of Kenya’s national carrier Kenya Airways (KQ), Kenya Airfreight Handling Limited (KAHL), Africa Cargo Handling Limited (ACHL), Flamingo Airlines Limited, Galileo Kenya, and Kencargo Airlines International Limited. After privatisation in 1996, the group had been consistently growing. It had acquired more subsidiaries, more aircraft, was carrying more passengers, and transporting more cargo. In February 2003, Mr Titus Naikuni was hired as the Managing Director and Chief Executive Officer of the group. Profit levels had dropped by 60.2% from the previous year. Something was causing the decline in profits. Mr Naikuni had attended his first weekly business meeting as a guest before the handover from the previous managing director. During this meeting he noticed that the senior management team did not realise that the situation at Kenya Airways was ‘urgent'. Mr Naikuni felt that he needed to identify and deal with the cause of the decline in profits. He wondered whether he would begin his appointment by articulating his vision for the organisation by developing new objectives and goals, or whether he would begin by addressing the profit situation.

Source: ecch
   KENYA TEA DEVELOPMENT AGENCY: THE ROLE OF INFORMATION SYSTEMS IN ORGANIZATIONS (A)
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Chege, G W — United States International University, Kenya
Mullins, J W — London Business School (LBS)
Low, M — Columbia University
Linge, T — United States International University, Kenya

Distributor: ecch (www.ecch.com) Reference: 906-020-1 Language: English
Category: Knowledge, Information and Communications Systems Management Data source: Field research
Product Year: 2006
Geo location: Kenya Industry: Tea industry Size: 10,000 employees Timing: 1997-2001
Topics: Information technology; Wide area networks; Local area networks; Tea production
Abstract: This case focuses on issues surrounding the computerisation of the Kenya Tea Development Agency (KTDA) at its head office, factories and auction operations in Mombasa, and their interconnection. The case describes the tea industry in Kenya and the functions performed by the major players. It describes the tea manufacturing process in factories managed by KTDA, and shows the company’s organisational structure and the various functions. The reasons that drove the organisation to computerisation have also been discussed. The case dilemma centres around the concept of islands of information as an option KDTA could have taken versus a wide area network (WAN) solution. In the former, KTDA could have created local networked environments at the head office, Mombasa, and at each of the 45 factories in early 2001, without any interconnections between them due to complexity and cost implications. In the WAN option, KTDA had a choice of rolling out a complete solution of local networks at each of its operational sites then interconnecting them with very small aperture terminals (VSAT) technology.

Source: ecch
   Kenyon Home Furnishings: Illegal Practice or “Smart Accounting”?
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Victor E. Archibong, Sharon Gary-Finney, Chi Anyansi-Archibong Kenyon Home Furnishings was a fast-growing small business until several scandals relating to its cash management practices went to court. A multitude of lawsuits were made among Kenyon management; Federal Resources, which acquired Kenyon in 1988; its accountant, Ernst & Young; and several financial institutions that loaned money to Kenyon. In August 1990, Kenyon’s president and other offices were found guilty of fraud and sentenced to prison for maximum sentences. Some lawsuits among the institutions involved have been settled while others are still pending.
Source: Submitted by author and selected for use by Pinnacle II Editorial Board. Copyright 1994.
Courses: Accounting Information Systems; Auditing; Business Ethics; Business Law and Legal Environment of Business; Managerial Accounting
Topics:

Source: Pinnacle
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Source: Pinnacle
   KEPPEL OFFSHORE & MARINE: RIDING THE WAVES OF CHANGE
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Wee, B G; Buche, I
Publisher: Asian Business Case Centre
Distributor: ecch (www.ecch.com) Reference: 207-043-1 Language: English
Category: Economics, Politics and Business Environment Data source: Published sources
Product Year: 2007
Geo location: Singapore Industry: Maritime Size: One of the largest offshore and marine groups worldwide Timing: 1970s to 2006
Topics: Strategy and environment; Global oil price movements; Offshore construction business; Business cycles; High velocity changes; Singapore conglomerate
Abstract: As offshore oil exploration and production raced ahead to meet rising global demand for oil, Keppel Offshore & Marine (Keppel O&M) - a Singapore-based marine engineering group was the leader in the global market for construction of offshore drilling platforms and vessels. Keppel O&M’s fortunes over the last four decades had been characterised by high-velocity and unpredictable changes. The ongoing challenge was to stay flexible, continually adapting its strategies and reinventing itself to manage the disruptive changes in the business environment. However, as more international competitors moved in to carve their share of the offshore construction market, the race was on as to whether the group could hold on to its leadership position. This case was published in ECCHO issue 38 as a free case. It can be downloaded as a pdf at //www.ecch.com/about/free-case.cfm target=_blank>www.ecch.com/freecase. Access is unlimited and you may print as many copies as you wish for use with your students. Standard pricing applies for any copies ordered from ecch. Please note: the on-line inspection copy is not for classroom use.

Source: ecch
   KERALOGIE: L’OREAL‘S SLEEPING BEAUTY
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Kaufmann, L; Finke, J; Hassanzadeh, P; Kreft, S; Michel, M
Publisher: WHU Otto Beisheim School of Management
Distributor: ecch (www.ecch.com) Reference: 504-094-1 Language: English
Category: Marketing Data source: Field research
Product Year: 2004
Geo location: Germany Industry: (Hair care) beauty product market Size: 13.7 billion euros revenue (2001) Timing: 2002
Topics: Hair care, beauty industry; Marketing; 4P (product, price, promotion, place); Distribution strategy; Pricing; Industry analysis; Branch management; Germany; Product management; SWOT (strengths, weaknesses, opportunities, threats); 5 Forces (rivalry, threa
Abstract: The case centers on Rainer Anskinewitsch, Directeur General of Keralogie Germany, the high-end hair care brand of L’Oreal. He faces a disappointing performance of his business unit. Determined to lead his brand towards a successful future, he has to come up with a convincing strategy. The case starts with an introduction to the beauty industry followed by a brief presentation of L‘Oreal SA, the world's leading beauty company. Additionally, relevant information on L'Oreal's divisional structure and its professional product division are given. The case continues presenting information about the German coiffeur market and competing products. Keralogie's distribution network and image are described in detail, because they are the key for a solution. A set of questions is provided which students can use as a point of reference. The case does not lead to a predetermined conclusion but rather is a starting point for controversial discussion.

Source: ecch
   Kerkhov Karpets, Inc.
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Source: The Society for Case Research, Annual Advances 1999, Publication Date: 2000

Source: SOCCR
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Source: SOCCR
   Kermel’s MBO — April 2002
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Author(s): Leleux, Benoit; Bourgeois, Henri
Publication Date: 01/01/2003 Revision Date: 05/04/2004
Product Type: Case (Field)
Publisher: IMD - International Institute for Management Development
Product Description: In April 2002, Venkatesh Tulluri, then strategy director of Rhodia’s technical fibers division, announced to management that he wanted to engineer a spin-off and management buyout (MBO) of Kermel, a small company within Rhodia‘s portfolio. Kermel was a niche player in the specialty fiber market that had not been included in the ongoing company's asset divestment program. Investigates the evolution of the MBO process and the hurdles Tulluri has to overcome to give life to his endeavor. May be used with: (IMD209) Argos Soditic — The Kermel Proposal; (IMD210) Alex de Werra at TCFG -- The Kermel Mandate.
HBS Number: IMD207
Number of Employees: 68Gross Revenues: 14 million eurodollars revenues
Event Year Start: 2002Event Year End: 2002
Subjects: France; Spinoffs; Strategy formulation; Textiles; Valuation
Academic Discipline: Competitive strategy
Supplementary Materials: Teaching Note, (IMD208), 16p, by Benoit Leleux

Source: Harvard
   Kerr-McGee
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Author(s): Greenwood, Robin ; Perold, Andre F.
Publication Date: 11/26/2006 Revision Date: 02/23/2007
Product Type: Case (Library)
Publisher: Harvard Business School
HBS Number: 207020
Geographic Setting: North America Number of Employees: 4,000 Gross Revenue: $5 billion revenues
Event Year Start: 2004 Event Year End: 2005
Subjects: Cash flow; Capital budgeting; Financial management; Investment management; Energy; Activists; Corporate governance; Corporate strategy
Academic Discipline: Finance
Product Description: Activist investors Carl Icahn and Barry Rosenstein acquire a stake in Oklahoma-based company Kerr-McGee. They demand two board seats and ask the company to make several operational and financial changes, including the repurchase of equity and divestiture of their chemicals business. The case protagonist, Luke Corbett, CEO, opposes these changes,

Source: Harvard
   KESTREL VENTURES LLC: August 1999
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Author(s): Bruner, Robert F.
Darden ID: UVA-F-1277
Published: 1/11/2000
Copyright Year: 2000
Subject Area: Finance
Keywords: mergers and acquisitions; entrepreneurship; investment analysis; valuation
Teaching Note: UVA-F-1277TN
Abstract: In late 1999, three young entrepreneurs are evaluating which, if any, of four companies to buy. They have been searching for a small business to acquire, using the “search fund” concept to raise capital to finance their acquisition search and, ultimately, their acquisition. The case relates the concept of the search fund and the experience of the three entrepreneurs in their first nine months of operation. The tasks for the student are to evaluate the progress of the entrepreneurs to date and to recommend action on the four investment opportunities. Little numerical figure-work is required; rather, the analytical challenge is in testing the suitability of investments against strategic and financial criteria. The objectives of the case are to: (1) Explore the attributes of efficient and effective acquisition search, (2) Illuminate the concept of a search fund and the requisites for search-fund success, and (3) Exercise students’ skills in the analysis of investment opportunities.

Source: Darden
  Add   View  44 pp.  Case
Author(s): Bruner, Robert F.
Darden ID: UVA-F-1277
Published: 1/11/2000
Copyright Year: 2000
Subject Area: Finance
Keywords: mergers and acquisitions; entrepreneurship; investment analysis; valuation
Teaching Note: UVA-F-1277TN
Abstract: In late 1999, three young entrepreneurs are evaluating which, if any, of four companies to buy. They have been searching for a small business to acquire, using the “search fund” concept to raise capital to finance their acquisition search and, ultimately, their acquisition. The case relates the concept of the search fund and the experience of the three entrepreneurs in their first nine months of operation. The tasks for the student are to evaluate the progress of the entrepreneurs to date and to recommend action on the four investment opportunities. Little numerical figure-work is required; rather, the analytical challenge is in testing the suitability of investments against strategic and financial criteria. The objectives of the case are to: (1) Explore the attributes of efficient and effective acquisition search, (2) Illuminate the concept of a search fund and the requisites for search-fund success, and (3) Exercise students’ skills in the analysis of investment opportunities.

Source: Darden
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Darden ID: UVA-F-1277TN

Source: Darden
  Add   View  9 pp.  Teaching Note
Darden ID: UVA-F-1277TN

Source: Darden
   KETTLE CREEK CANVAS COMPANY 1985 (A)
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Fry JN; Blunden R
Kettle Creek has opened an attractive fashion market niche by selling its unique garments through a chain of franchised retail outlets. Rapid growth has stretched its financial and management resources, seemingly to the limit. The President, amajority shareholder, is concerned about her next steps. See (B) case 9A87M018.
Ivey Number: 9A87M016
Publication Date: 1/1/1987 Revision Date: 8/8/2001
Geographic Setting: Canada Industry Setting: Apparel and Accessory Stores
Company Size: Small organization
Event Year Start: 1985
Subjects: Strategic Planning
Functional Area: General Management

Source: Ivey
   KETTLE CREEK CANVAS COMPANY 1985 (B)
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Author(s): Fry JN; Blunden R
Description: The president is considering three steps to deal with financial and operating problems at Kettle Creek (see (A) case 9A87M016). They were to sell equity, even the whole business if necessary, to recruit a board of directors, and to hire a generalmanager. She reviews three applicants’ resumes for the job. Do any of them fit the bill?
Ivey Number: 9A87M018
Publication Date: 1/1/87 Revision Date: 3/27/2003
Geographic Setting: Canada
Industry Setting: Apparel and Accessory Stores
Company Size: Small organization
Event Year Start: 1985
Subjects: Staffing
Level of Difficulty: Undergraduate/MBA

Source: Ivey
   Keurig
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Author(s): Marshall, Paul W.; Dann, Jeremy B.
Publication Date: 03/03/1999 Revision Date: 06/09/2004
Product Type: Case (Field)
Product Description: Nick Lazaris becomes Keurig’s third CEO in three years, after one founder was fired and the other decided to leave the company. He inherits a company that has made several abortive attempts to launch its new coffee brewing system. Now, problems with crucial suppliers threaten the next proposed launch plan. Teaching Purpose: To promote discussions on supplier arrangements and product launches.
HBS Number: 9-899-180
Geographic Setting: Massachusetts Industry Setting: coffee Number of Employees: 16 Gross Revenues: $1 million revenues
Event Year Start: 1992 Event Year End: 1998
Subjects: Distribution channels; Entrepreneurial finance; Entrepreneurial management; Product development; Product introduction; Suppliers
Academic Discipline: Entrepreneurship
Supplementary Materials: Teaching Note, (5-800-113), 11p, by Paul W. Marshall

Source: Harvard
  Add     11 pp.  Teaching Note
For use with 9-899-180
HBS Number: 5-800-113
Subjects: Distribution channels; Entrepreneurial finance; Entrepreneurial management; Product development; Product introduction; Suppliers

Source: Harvard
   KEVIN INKSTER AND ARBORTECH: FINDING BETTER WAYS
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Morkel, A — The University of Western Australia
Ganganahalli, S — The University of Western Australia
Mei Tan, M — The University of Western Australia

Distributor: ecch (www.ecch.com) Reference: 601-019-1 Language: English
Category: Production and Operations Management Data source: Field research
Product Year: 2001
Geo location: Australia Industry: Power tools industries Size: SME (Small and medium enterprise) Timing: 1987-1997
Topics: Entrepreneurship; Business start-up; Patents; Innovation; Small business strategies
Abstract: This case is about entrepreneurial attributes exhibited by an Australian entrepreneur from Nannup, a small southwest country town in the timber belt of Western Australia. The growth of Arbortech, the company founded by entrepreneur Kevin Inkster, demanded greater formalisation of management and marketing. So, issues as to how an entrepreneur balances these with innovation, intellectual property and business development and ’finding better ways‘ to capitalise on technology are approached here. The case describes the process of raising seed funds, developing a network of business angels and mentors, barriers encountered in the early stages of marketing, winning prestigious Australian awards and facing the imitators who are breaching the product patent rights. This is a rich case providing an overview of the entrepreneurial activities typically encountered by an entrepreneur during the start-up of a business venture. The case is well suited to engage the students in a class discussion about the entrepreneurial and psychological attributes (need for achievement, locus of control, propensity to take risk and the need for independence). This case contains colour exhibits.

Source: ecch
   Kevin McCarthy and Westlake Chemical Corp.
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Author(s): Riedl, Edward J.
Publication Date: 02/07/2006 Revision Date: 08/31/2006
Product Type: Case (Field)
HBS Number: 9-106-049
Geographic Setting: United States Industry Setting: Chemical industry Number of Employees: 1,800 Gross Revenues: $1.5 million revenues
Event Year Start: 2004 Event Year End: 2004
Subjects: Business cycles; Commodities; Earnings forecasting; Financial analysis; Forecasting; Industry analysis; Performance; Uncertainty; Valuation
Academic Discipline: Accounting & control
Supplementary Materials: Supplement (Field), (9-106-064), 2p, by Edward J. Riedl; Teaching Note, (5-106-061), 10p, by Edward J. Riedl
Product Description: Examines forecasting earnings/performance for a commodity chemical firm during a period of high uncertainty, highlighting the combined effects of input process (natural gas), industry capacity/utilization, and cyclicality. Assuming the role of Kevin McCarthy (the top chemical industry analyst in 2004), students must analyze macro, industry, and firm-level data to determine the future performance of this firm.

Source: Harvard
   Kevin McCarthy and Westlake Chemical Corp. (B): More Uncertainty on the Horizon
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Author(s): Riedl, Edward J.
Publication Date: 03/24/2006 Revision Date: 08/31/2006
Product Type: Supplement (Field)
HBS Number: 9-106-064
Subjects: Business cycles; Commodities; Earnings forecasting; Financial analysis; Forecasting; Industry analysis; Performance; Uncertainty; Valuation
Academic Discipline: Finance
Supplementary Materials: Teaching Note, (5-106-061), 10p, by Edward J. Riedl
Product Description: An abstract is not available for this product. Must be used with: (9-106-049) Kevin McCarthy and Westlake Chemical Corp (A).

Source: Harvard
   Kevin Sharer at Amgen: Sustaining the High-Growth Company
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Author(s): George, Bill; McLean, Andrew N.
Publication Date: 10/05/2005
Product Type: Case (Field)
Product Description: In 2005, Kevin Sharer reflects on the challenges of sustaining the growth and success that have brought Amgen to the position of third-largest U.S. pharmaceuticals company by market capitalization and the challenge of maintaining the higher P/E ratio it traditionally held. Profiles the leadership and development of Sharer, tracing his career from the U.S. Navy through McKinsey and Co., GE, and MCI to his entrance at Amgen as president and COO. Provides information on the history and business of Amgen and its science-based discovery model. Provides information about the protagonist’s career, management style, learning style, aspirations, and motivations. Raises questions about leadership in sustaining discovery-driven growth and leadership succession.
HBS Number: 9-406-020
Geographic Setting: United States Industry Setting: Biotechnology industry Number of Employees: 14,000 Gross Revenues: $10.5 billion revenues
Event Year Start: 2005 Event Year End: 2005
Subjects: Corporate strategy; Growth strategy; Leadership; Learning; Management development; Management styles; Personal strategy & style
Academic Discipline: Organizational behavior & leadership

Source: Harvard
   Kevin Sharer at Amgen: Sustaining the High-Growth Company (A)
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Author(s): George, Bill; McLean, Andrew N.
Publication Date: 10/05/2005 Revision Date: 09/10/2008
Product Type: Case (Field)
HBS Number: 406020
Geographic Setting: United States Industry Setting: Biotechnology industry Number of Employees: 14,000 Gross Revenues: $10.5 billion revenues
Event Year Start: 2005 Event Year End: 2005
Subjects: Corporate strategy; Growth strategy; Leadership; Learning; Management development; Management styles; Personal strategy & style
Academic Discipline: Organizational behavior & leadership
Supplementary Materials: Supplement (Field), (409037), 5p, by William W. George
Product Description: In 2005, Kevin Sharer reflects on the challenges of sustaining the growth and success that have brought Amgen to the position of third-largest U.S. pharmaceuticals company by market capitalization and the challenge of maintaining the higher P/E ratio it traditionally held. Profiles the leadership and development of Sharer, tracing his career from the U.S. Navy through McKinsey and Co., GE, and MCI to his entrance at Amgen as president and COO. Provides information on the history and business of Amgen and its science-based discovery model. Provides information about the protagonist’s career, management style, learning style, aspirations, and motivations. Raises questions about leadership in sustaining discovery-driven growth and leadership succession.

Source: Harvard
   Kevin Sharer at Amgen: Sustaining the High-Growth Company (B)
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Author(s): George, William W.
Publication Date: 09/10/2008 Revision Date: 04/03/2009
Product Type: Supplement (Field)
HBS Number: 409037
Subjects: Leadership; Organizational behavior
Academic Discipline: Organizational behavior & leadership
Product Description: An abstract is not available for this product. Must be used with: (406020) Kevin Sharer at Amgen: Sustaining the High-Growth Company (A).

Source: Harvard
  Add   View  5 pp.  Case
Author(s): George, William W.
Publication Date: 09/10/2008 Revision Date: 04/03/2009
Product Type: Supplement (Field)
HBS Number: 409037
Subjects: Leadership; Organizational behavior
Academic Discipline: Organizational behavior & leadership
Product Description: An abstract is not available for this product. Must be used with: (406020) Kevin Sharer at Amgen: Sustaining the High-Growth Company (A).

Source: Harvard
   Kevin Simpson
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Author(s): Hill, Linda A.; Conrad, Melinda B.
Publication Date: 03/02/1992 Revision Date: 03/27/1995
Product Type: Case (Field)
Publisher: Harvard Business School
HBS Number: 492041
Geographic Setting: Massachusetts
Event Year Start: 1990 Event Year End: 1990
Subjects: Power & influence; Career planning
Academic Discipline: Organizational Behavior & leadership
Supplementary Materials: Case Teaching Note, (494088), 21p, by Linda A. Hill, Katherine S. Weber; Video Supplement, (494516), 0p, by Linda A. Hill, Katherine S. Weber
Product Description: Follows Kevin Simpson, a second-year Harvard Business School 1990 student, through his job search to his final decision between two very attractive but different job offers: a job as an international marketing manager at Eli Lilly and Co., a leading multinational health product corporation; and a position as the assistant to the president of Haemonetics, an entrepreneurial company in the biomedical equipment field. Addresses the factors Simpson should consider when making job choices as well as the issues he faces as an African-American professional.

Source: Harvard
  Add   View  13 pp.  Case
Hill, Linda A.; Conrad, Melinda B.
Follows Kevin Simpson, a second-year Harvard Business School 1990 student, through his job search to his final decision between two very attractive but different job offers: a job as an international marketing manager at Eli Lilly and Co., a leading multinational health product corporation; and a position as the assistant to the president of Haemonetics, an entrepreneurial company in the biomedical equipment field. Addresses the factors Simpson should consider when making job choices as well as the issues he faces as an African-American professional.
HBS Number: 9-492-041 Type: Case (Field)
Publication Date: 3/2/1992 Revision Date: 3/27/1995
Geographic Setting: Boston, MA
Event Year Start: 1990 Event Year End: 1990
Subjects: Biotechnology; Careers & career planning; Medical supplies; Pharmaceuticals; Power & influence
Supplementary Materials: Case Video, (9-494-516), 12 min, by Linda A. Hill, Katherine S. Weber; Teaching Note, (5-494-088), 21p, by Linda A. Hill, Katherine S. Weber

Source: Harvard
  Add     21 pp.  Teaching Note
For use with 9-492-041
HBS Number: 5-494-088
Subjects: Biotechnology; Careers & career planning; Medical supplies; Pharmaceuticals; Power & influence

Source: Harvard